Intel S5000VCL - Server Board Motherboard User Manual
Intel S5000VCL - Server Board Motherboard User Manual

Intel S5000VCL - Server Board Motherboard User Manual

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Intel® Server Board S5000VCL
User Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D58600-004

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Summary of Contents for Intel S5000VCL - Server Board Motherboard

  • Page 1 Intel® Server Board S5000VCL User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D58600-004...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur.
  • Page 3: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/...
  • Page 4 重要安全指导 在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。 和/或 上的 Intel http://support.intel.com/support/motherboards/server/sb/CS-010770.htm Server Boards and Server Chassis Safety Information(《Intel 服务器主板与服务器机箱安全信息》)。 Intel® Server Board S5000VCL User Guide...
  • Page 5: Warnings

    Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S5000VCL User Guide...
  • Page 6 Intel® Server Board S5000VCL User Guide...
  • Page 7: Preface

    Manual Organization ® Chapter 1 provides a brief overview of the Intel Server Board S5000VCL . In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.
  • Page 8: Product Accessories

    Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000VCL/ compat.htm.
  • Page 9 Operating System Driver (for operating system drivers) For firmware and BIOS Firmware Updates updates, or for BIOS recovery For diagnostics test Diagnostics software ® See also the Intel Server Deployment Toolkit 2.0 CD that came with your server board. Intel® Server Board S5000VCL User Guide...
  • Page 10 Intel® Server Board S5000VCL User Guide...
  • Page 11: Table Of Contents

    Preparing for the Upgrade ...................14 Upgrading the BIOS ....................14 Clearing the Password ......................15 Chapter 3: Hardware Installations and Upgrades ..........17 Before You Begin .........................17 Tools and Supplies Needed ..................17 Installing and Removing Memory ..................17 Installing FBDIMMs .....................18 Intel® Server Board S5000VCL User Guide...
  • Page 12 Cannot Connect to a Server ..................41 Problems with Network ....................41 System Boots when Installing PCI Card ..............42 Problems with Newly Installed Application Software ........... 43 Problems with Application Software that Ran Correctly Earlier ........43 Intel® Server Board S5000VCL User Guide...
  • Page 13 Devices are not Recognized under Device Manager (Windows* Operating System) .44 Hard Drive(s) are not Recognized ................44 Bootable CD-ROM Disk Is Not Detected ..............44 LED Information ......................45 BIOS POST Beep Codes ....................46 ® Appendix D: Intel Server Issue Report Form ............47 Intel® Server Board S5000VCL User Guide xiii...
  • Page 14 Intel® Server Board S5000VCL User Guide...
  • Page 15 Figure 7. Clearing the CMOS ....................16 Figure 8. Installing DIMMS ...................... 18 Figure 9. Installing the Processor.................... 20 Figure 10. Installing the Heat Sink(s) ..................21 Figure 11. Replacing the Battery Backup................24 Intel® Server Board S5000VCL User Guide...
  • Page 16 Intel® Server Board S5000VCL User Guide...
  • Page 17 Table 3. NIC LEDS ........................5 Table 4. Setup Menu Key Use ....................12 Table 5. Product Certification Markings ..................30 Table 6. Resetting the System ....................35 Table 7. LED Information ......................45 Table 8. POST Error Beep Codes ...................46 Intel® Server Board S5000VCL User Guide xvii...
  • Page 18 Intel® Server Board S5000VCL User Guide...
  • Page 19: Chapter 1: Server Board Features

    Server Board Features ® This chapter briefly describes the main features of the Intel Server Board S5000VCL. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board.
  • Page 20: Table 2. Server Board Features

    Table 2. Server Board Features Feature Description ® ® Processor Support for up to two Dual-Core Intel Xeon processors 5100 series with a 1333 MT/s MHz front side bus • Memory Memory mirroring and memory sparing options •...
  • Page 21: Connector And Header Locations

    M. IDE Connector PCI Fan SATA 0 SATA 1 Front Control Panel Header CPU1 Fan SATA 2 SATA 3 SATA 4 SATA 5 W. CMOS Battery SATA SGPIO Figure 2. Server Board Connector and Component Locations Intel® Server Board S5000VCL User Guide...
  • Page 22: Configuration Jumpers

    BMC Force Update 1 - 2 Disable Force Update: These pins should be jumpered for normal operation. 2 - 3 Enable Force Update: Jumpering these pins forces a BMC update. Figure 3. Configuration Jumpers Intel® Server Board S5000VCL User Guide...
  • Page 23: Back Panel Connectors

    Solid Amber Network connection is in place Blinking Amber Transmit/receive activity is occurring Right 10 Mbps connection (if left LED is on or blinking) Solid Amber 100 Mbps connection Solid Green 1000 Mbps connection Intel® Server Board S5000VCL User Guide...
  • Page 24: Raid Support

    I C interface. Note: For assistance in navigating through the BIOS Setup utility, see the Intel® Server Board S5000VCL Technical Product Specification. Intel® Server Board S5000VCL User Guide...
  • Page 25: Hardware Requirements

    Channel B consists of DIMM sockets B1, B2, and B3. See the figure below to locate the DIMM sockets. DIMM A3 DIMM B1 Socket Socket (blue) DIMM A2 DIMM B2 Socket Socket DIMM A1 DIMM B3 Socket Socket (blue) AF001196 Figure 5. Identifying DIMM Sockets Intel® Server Board S5000VCL User Guide...
  • Page 26: Power Supply

    Server Board S5000VCL Technical Product Specification for additional information about the memory sub-system. Power Supply A minimum of 400 Watts is required. Your supply must provide a minimum of 2A of 5V standby current or the board will not boot. Intel® Server Board S5000VCL User Guide...
  • Page 27: Optional Hardware

    SATA ports (3 GB/s). The server board has one IDE connector that is capable of supporting optical drives. See the documentation included with your server chassis for additional drive information and drive installation instructions. Intel® Server Board S5000VCL User Guide...
  • Page 28 Intel® Server Board S5000VCL User Guide...
  • Page 29: Chapter 2: Server Utilities

    Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. See “Additional Information and Software” for a link to the Technical Product Specification where you will find details about specific BIOS setup screens.
  • Page 30: Setup Menus

    "No" is selected and the <Enter> key is pressed, or if the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. Intel® Server Board S5000VCL User Guide...
  • Page 31: Upgrading The Bios

    On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. • On-board video BIOS and other option ROMs for devices embedded on the server board. • OEM binary area • Microcode • A way to change the BIOS language Intel® Server Board S5000VCL User Guide...
  • Page 32: Preparing For The Upgrade

    Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. Intel® Server Board S5000VCL User Guide...
  • Page 33: Clearing The Password

    5. Power down the system and disconnect the AC power. 6. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. Intel® Server Board S5000VCL User Guide...
  • Page 34: Figure 7. Clearing The Cmos

    5. When the system begins beeping, power it down and disconnect the AC power. 6. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the system. Intel® Server Board S5000VCL User Guide...
  • Page 35: Chapter 3: Hardware Installations And Upgrades

    Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. Tools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) •...
  • Page 36: Installing Fbdimms

    DIMM with the key in the DIMM socket. The arrow in the inset in Figure 8 pointing to the key in the socket. 9. Insert the bottom edge of the DIMM into the socket. Intel® Server Board S5000VCL User Guide...
  • Page 37: Removing Fbdimms

    (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. Intel® Server Board S5000VCL User Guide...
  • Page 38: Installing The Processor

    6. Align the pins of the processor with the socket, and insert the processor into the socket. AF000654 Figure 9. Installing the Processor Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly. 7. Lower the socket lever completely. Intel® Server Board S5000VCL User Guide...
  • Page 39: Installing The Heat Sink(S)

    4. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. Intel® Server Board S5000VCL User Guide...
  • Page 40: Removing A Processor

    Do not force the heat sink from the processor. Doing so could damage the processor. 9. Lift the processor lever. 10. Remove the processor. 11. If installing a replacement processor, see “Installing the Processor”. Otherwise, reinstall the chassis cover. Intel® Server Board S5000VCL User Guide...
  • Page 41: Replacing The Backup Battery

    5. Insert the tip of a small flat bladed screwdriver, or an equivalent, under the tab in the plastic retainer. Gently push down on the screwdriver to lift the battery. 6. Remove the battery from its socket. Intel® Server Board S5000VCL User Guide...
  • Page 42: Figure 11. Replacing The Battery Backup

    8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. Intel® Server Board S5000VCL User Guide...
  • Page 43: Appendix A: Getting Help

    Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). ® Before calling, fill out an “Intel...
  • Page 44 Philippines 1 800 1 651 0117 Singapore .. 65 6213-1311 Taiwan ..2 2545-1640 Thailand ..1 800 631 0003 Vietnam ..632 6368416 (IDD via Philippines) Japan Domestic..0120 868686 Outside country 81 298 47 0800 Intel® Server Board S5000VCL User Guide...
  • Page 45: Latin America

    Panama..Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Paraguay ... 001 916 377 0114 Peru ... 001 916 377 0114 Uruguay..001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server Board S5000VCL User Guide...
  • Page 46 Intel® Server Board S5000VCL User Guide...
  • Page 47: Appendix B: Regulatory And Compliance Information

    • IRAM Certification (Argentina) Product EMC Compliance - Class A Compliance Note: Legally this product is required to comply with Class A emission requirements because it is intended for a commercial type market place. Intel targets 10db margin to Class A Limits. ®...
  • Page 48: Certifications / Registrations / Declarations

    This product is marked with the following Product Certification Markings: Table 5. Product Certification Markings Regulatory Region Marking Compliance UL Mark USA/Canada CE Mark Europe EMC Marking (Class A) Canada CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A BSMI Marking (Class A) Taiwan Intel® Server Board S5000VCL User Guide...
  • Page 49: Electromagnetic Compatibility Notices

    Increase the separation between the equipment and the receiver. • Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Intel® Server Board S5000VCL User Guide...
  • Page 50: Ices-003 (Canada)

    Interference (VCCI) from Information Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Intel® Server Board S5000VCL User Guide...
  • Page 51: Bsmi (Taiwan)

    RRL (Korea) English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5.
  • Page 52: Restriction Of Hazardous Substances (Rohs) Compliance

    Restriction of Hazardous Substances (RoHS) Compliance Intel has a system in place to restrict the use of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directive are either (1) below all applicable threshold limits or (2) an approved / pending RoHS exemption applies.
  • Page 53: Appendix C: Troubleshooting

    In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, and network drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See “Additional Information and Software”...
  • Page 54: Problems Following Initial System Installation

    • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See “Additional Information and Software” for links to the tested component lists. Intel® Server Board S5000VCL User Guide...
  • Page 55: Hardware Diagnostic Testing

    Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, “No Characters Appear on Screen”. Intel® Server Board S5000VCL User Guide...
  • Page 56: Specific Problems And Corrective Actions

    Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. Intel® Server Board S5000VCL User Guide...
  • Page 57: No Characters Appear On Screen

    5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help. Intel® Server Board S5000VCL User Guide...
  • Page 58: Characters Are Distorted Or Incorrect

    If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled." Intel® Server Board S5000VCL User Guide...
  • Page 59: Cd-Rom Drive Or Dvd-Rom Drive Activity Light Does Not Light

    • Certain drivers may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts. Intel® Server Board S5000VCL User Guide...
  • Page 60: System Boots When Installing Pci Card

    Before installing a PCI card, you should always: • Turn off the server power by using the power button on the front of the system. • Unplug the AC power cord(s) from the server. Intel® Server Board S5000VCL User Guide...
  • Page 61: Problems With Newly Installed Application Software

    If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. Intel® Server Board S5000VCL User Guide...
  • Page 62: Devices Are Not Recognized Under Device Manager (Windows* Operating System)

    Devices are not Recognized under Device Manager (Windows* Operating System) ® The Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Additional Information and Software” for a link to the current drivers and chipset files.
  • Page 63: Led Information

    Visible fault warning Control panel Green or Green = No Fault and board rear Amber Green blinking = degraded left corner condition Amber blinking = non-critical error Amber = critical or non- recoverable error Intel® Server Board S5000VCL User Guide...
  • Page 64: Bios Post Beep Codes

    Replace or reseat the system video add-in card. If on-board video is being used, the server board may be faulty. Intel® Server Board S5000VCL User Guide...
  • Page 65: Appendix D: Intel ® Server Issue Report Form

    Appendix D: Intel Server Issue Report Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000VCL/. For the fastest service, please submit your form via the Internet. Date Submitted: _______________________________________________________ Company Name: ______________________________________________________ Contact Name: ________________________________________________________...
  • Page 66: Dimm Configuration

    Peripheral Card or Peripheral Description Driver Revision IRQ # I/O Base Address NIC Driver I/O Base Peripheral Description Revision Address Revision Riser (Slot 6) PCIe* x8 PCI-X* 133 Video On-board Video Add-in Video On-Board NIC1 On-Board NIC2 Intel® Server Board S5000VCL User Guide...
  • Page 67 Drive Type (SATA, Hot-swap or Make/Model etc.) Fixed Revision Management Information On-Board Platform Instrumentation only ___________________________________ ® Intel System Management Software ______________________________________ Control Panel Information Standard Control Panel _________________________________________________ ® Intel Local Control Panel_______________________________________________ Intel® Server Board S5000VCL User Guide...
  • Page 68 Please also include any details on troubleshooting already done. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ Intel® Server Board S5000VCL User Guide...

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