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®
Intel
Server Board S5000VSA
User's Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D36977-005

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Summary of Contents for Intel S5000PSLSATA

  • Page 1 ® Intel Server Board S5000VSA User’s Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D36977-005...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur.
  • Page 3: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Deployment Assistant and/or at http://support.intel.com/support/motherboards/ server/sb/cs-010770.htm.
  • Page 4 重要安全指导 在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。 和/或 http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information(《Intel 服务器主板与服务器机箱安全信息》)。 ® Intel Server Board S5000VSA User’s Guide...
  • Page 5 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server Board S5000VSA User’s Guide...
  • Page 6 ® Intel Server Board S5000VSA User’s Guide...
  • Page 7 BIOS Setup screens, how to perform a BIOS update, and how to reset the password or ® CMOS. Information about the specific BIOS settings and screens is available in the Intel S5000 Server Board Family Data Sheet. See "Additional Information and Software"...
  • Page 8: Additional Information And Software

    Processor, memory DIMMs, hard drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000VSA/ compat.htm.
  • Page 9 Operating System Driver (for operating system drivers) For firmware and BIOS Firmware Updates updates, or for BIOS recovery For diagnostics test Diagnostics software ® See also the Intel Server Deployment Toolkit CD that came with your server board. ® Intel Server Board S5000VSA User’s Guide...
  • Page 10 ® Intel Server Board S5000VSA User’s Guide...
  • Page 11: Table Of Contents

    Memory .......................... 9 Power Supply ........................ 9 Optional Hardware .......................10 Hard Disk Drives ......................10 ® Intel Local Control Panel ...................10 Chapter 2: Server Utilities ..................11 Using the BIOS Setup Utility ....................11 Starting Setup ......................11 If You Cannot Access Setup ..................11 Setup Menus .......................11...
  • Page 12 Cannot Connect to a Server ..................42 Problems with Network ....................42 System Boots when Installing PCI Card ..............43 Problems with Newly Installed Application Software ........... 43 Problems with Application Software that Ran Correctly Earlier ........44 ® Intel Server Board S5000VSA User’s Guide...
  • Page 13 Devices are not Recognized under Device Manager (Windows* Operating System) .44 Hard Drive(s) are not Recognized ................44 Bootable CD-ROM Disk Is Not Detected ..............45 LED Information ......................45 BIOS POST Beep Codes ....................46 ® Appendix D: Intel Server Issue Report Form ............47 ® Intel Server Board S5000VSA User’s Guide xiii...
  • Page 14 ® Intel Server Board S5000VSA User’s Guide...
  • Page 15 Table 3. NIC LED Descriptions ....................8 Table 4. Setup Menu Key Use ....................12 Table 5. Product Certification Markings ..................32 Table 6. Resetting the System ....................37 Table 7. LED Information ......................45 Table 8. POST Error Beep Codes ...................46 ® Intel Server Board S5000VSA User’s Guide...
  • Page 16 ® Intel Server Board S5000VSA User’s Guide...
  • Page 17 List of Figures ® Figure 1. Intel Server Board S5000VSA.................. 1 Figure 2. Server Board Connector and Component Locations ..........6 Figure 3. Configuration Jumper Descriptions ................7 Figure 4. Back Panel Connectors....................8 Figure 5. Password Clear Jumper................... 15 Figure 6.
  • Page 18 ® xviii Intel Server Board S5000VSA User’s Guide...
  • Page 19: Chapter 1: Server Board Features

    Server Board Features ® This chapter briefly describes the main features of the Intel Server Board S5000VSA. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board.
  • Page 20: Table 2. Server Board Features

    Up to two 45nm 2P Dual-Core Intel Xeon processors. Product codes S5000VSASATAR, S5000VSASASR,S5000VSASCSIR, and S5000VSA4DIMMR only. ® ® Up to two 45nm next generation Quad-Core Intel Xeon processors. Product codes S5000VSASATAR, S5000VSASASR, S5000VSASCSIR, and S5000VSA4DIMMR only. • Memory Entry SATA sku: four DIMM sockets supporting stacked DDR2 533/667 MHz FBDIMM memory (up to 8 GB of total system memory) •...
  • Page 21: Raid Support

    “Configure SATA as RAID”. Intel Embedded Server RAID Technology II is enabled ® by the option, “Configure SATA as RAID.” The Intel Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10. For RAID 0, 1, and 10, enclosure management is provided through the SATA_SGPIO...
  • Page 22 ® Notes: For assistance in navigating through the F2 BIOS Setup utility, see the Intel Server Board S5000VSA Technical Product Specification. For information on setting up RAID, see the RAID Software Guide that is included on the ® Intel Server Deployment Toolkit CD.
  • Page 23: Sas Server Board

    SATA ports will be available. ® • When the SAS option ROM is enabled in the BIOS Setup utility, Intel Embedded Server RAID Technology II is available. This enables SAS RAID modes 0, 1, or 10 for the four blue ports on the server board. The SAS controller can mix SAS and SATA drives.
  • Page 24: Connector And Component Locations

    Connector and Component Locations V U T FF DD BB AF000173 ® Intel Server Board S5000VSA User’s Guide...
  • Page 25: Figure 2. Server Board Connector And Component Locations

    TT. Serial B EMP Connector UU. Chassis Intrusion Figure 2. Server Board Connector and Component Locations Notes: (1) Not available on S5000VSA4DIMM/S5000VSA4DIMMR. (2) S5000VSA4DIMM/S5000VSA4DIMMR only has four DIMM sockets. (3) Only available on S5000VSASAS/S5000VSASASR. ® Intel Server Board S5000VSA User’s Guide...
  • Page 26: Configuration Jumpers

    If pins 2-3 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 1-2 for normal operation. Figure 3. Configuration Jumper Descriptions ® Intel Server Board S5000VSA User’s Guide...
  • Page 27: Back Panel Connectors

    No network connection Solid Amber Network connection in place Blinking Amber Transmit/receive activity Right 10 Mbps connection (if left LED is on or blinking) Solid Amber 100 Mbps connection Solid Green 1000 Mbps connection ® Intel Server Board S5000VSA User’s Guide...
  • Page 28: Hardware Requirements

    Product codes S5000VSASATAR, S5000VSASASR, S5000VSASCSIR, and S5000VSA4DIMMR only. ® ® Up to two 45nm next generation Quad-Core Intel Xeon processors. Product codes S5000VSASATAR, S5000VSASASR, S5000VSASCSIR, and S5000VSA4DIMMR only. For a complete list of supported processors, see the links under "Additional Information...
  • Page 29: Power Supply

    ® • The Intel Server Board S5000VSASATA/S5000VSASATAR provides six SATA ports and one IDE connection. The six SATA ports are near the front left side of the server board. The IDE connection supports one or two ATA-133 devices. IDE devices can be connected to the standard IDE connector located near the SATA ports.
  • Page 30 ® Intel Server Board S5000VSA User’s Guide...
  • Page 31: Chapter 2: Server Utilities

    You can run BIOS Setup with or without an operating system ® being present. See “Additional Information and Software” for a link to the Intel S5000 Server Board Family Data Sheet where you will find details about specific BIOS setup screens.
  • Page 32: Table 4. Setup Menu Key Use

    If "No" is selected and the <Enter> key is pressed, or if the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. ® Intel Server Board S5000VSA User’s Guide...
  • Page 33: Upgrading The Bios

    Press <F2> Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip step 2. You will need these settings to configure your computer at the end of the procedure. ® Intel Server Board S5000VSA User’s Guide...
  • Page 34: Upgrading The Bios

    Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. ® Intel Server Board S5000VSA User’s Guide...
  • Page 35: Clearing The Password

    5. Power down the system and disconnect the AC power. 6. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. ® Intel Server Board S5000VSA User’s Guide...
  • Page 36: Clearing The Cmos

    6. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the system. ® Intel Server Board S5000VSA User’s Guide...
  • Page 37: Chapter 3: Hardware Installations And Upgrades

    Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. Tools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) •...
  • Page 38: Figure 7. Installing Memory (S5000Vsasata/S5000Vsasatar Shown)

    9. Insert the bottom edge of the DIMM into the socket. 10. When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place. Make sure the clips are firmly in place. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 39: Removing Dimms

    (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 40: Installing The Processor

    6. Push the rear tab with your finger tip to bring the front end of the load plate up slightly. Open the load plate as shown (see Figure AF000177 Figure 9. Open the Load Plate Note: Do not touch the socket pins; they are very sensitive and easily damaged. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 41: Figure 10. Removing The Shipping Cover

    Figure 12. Removing the Protective Socket Cover 10. Lower the CPU load plate and lower the socket lever completely. Note: Retain the protective socket cover for use when removing a processor that will not be replaced. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 42: Installing The Heat Sink(S)

    4. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 43: Removing A Processor

    10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see “Installing the Processor”. Otherwise, install the protective socket cover over the empty processor socket and reinstall the chassis cover. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 44: Replacing The Backup Battery

    Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 45: Figure 14. Replacing The Backup Battery (S5000Vsasata/S5000Vsasatar Shown)

    8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 46 ® “Intel Server Board S5000VSA User’s Guide”...
  • Page 47: Appendix A: Getting Help

    Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). ®...
  • Page 48: Latin America

    Easter Island....Contact AT&T USA at 800 800 311. Once connected, dial 800 843 4481 Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481 ® Intel Server Board S5000VSA User’s Guide...
  • Page 49 Panama..Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Paraguay ... 001 916 377 0114 Peru ... 001 916 377 0114 Uruguay..001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 ® Intel Server Board S5000VSA User’s Guide...
  • Page 50 ® Intel Server Board S5000VSA User’s Guide...
  • Page 51: Appendix B: Regulatory And Compliance Information

    Server Board S5000VSA has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations when installed a ® compatible Intel host system. For information on compatible host system(s) see Intel's Server Builder Web site or contact your local Intel representative. • FCC /ICES-003 - Emissions (USA/Canada) Verification •...
  • Page 52: Certifications / Registrations / Declarations

    EMC Marking (Class A) Canada CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A BSMI Marking (Class A) Taiwan Ctick Marking Australia / New Zealand RLL MIC Mark Korea See the regulatory information document for additional information. ® Intel Server Board S5000VSA User’s Guide...
  • Page 53: Electromagnetic Compatibility Notices

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 1-800-628-8686 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 54: Europe (Ce Declaration Of Conformity)

    Interference (VCCI) from Information Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. ® Intel Server Board S5000VSA User’s Guide...
  • Page 55 RRL (Korea) English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5.
  • Page 56 Product Ecology Change (EU RoHS) Intel has a system in place to restrict the use of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directive are either (1) below all applicable threshold limits or (2) an approved / pending RoHS exemption applies.
  • Page 57 CRoHS Substance Tables China CRoHS requires products to be provided with controlled substance information. Intel understands the end-seller (entity placing product into market place) is responsible for providing the controlled substance information. Controlled substance information is required to be in Simplified Chinese. Substance table for this board product is as follows: ®...
  • Page 58: End-Of-Life / Product Recycling

    The State of California requires a warning to be included for products containing a device using Lithium Perchlorate. Intel understands CA Lithium Perchlorate require a printed warning to be included with all products containing a Lithium battery, either as an insert, in existing product literature, or as part of the shipping memo wording.
  • Page 59: Appendix C: Troubleshooting

    In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, and SCSI drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See “Additional Information and Software”...
  • Page 60: First Steps Checklist

    1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. 2. Make sure the system power cord is plugged into a properly grounded AC outlet. ® Intel Server Board S5000VSA User’s Guide...
  • Page 61: Verifying Proper Operation Of Key System Lights

    Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software. • The bootable CD-ROM is not detected. ® Intel Server Board S5000VSA User’s Guide...
  • Page 62: Power Light Does Not Light

    Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with the system requirements. ® Intel Server Board S5000VSA User’s Guide...
  • Page 63: Characters Are Distorted Or Incorrect

    Have any of the fan motors stopped? Use the server management subsystem to check the fan status. • Have your fans speeded up in response to an overheating situation? • Have your fans speeded up in response to a fan that has failed? ® Intel Server Board S5000VSA User’s Guide...
  • Page 64: Cd-Rom Drive Or Dvd-Rom Drive Activity Light Does Not Light

    • Certain drivers may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts. ® Intel Server Board S5000VSA User’s Guide...
  • Page 65: System Boots When Installing Pci Card

    Make sure the system meets the minimum hardware requirements for the software. See the software documentation. • Make sure the software is properly installed and configured for the system. See the software documentation. ® Intel Server Board S5000VSA User’s Guide...
  • Page 66: Problems With Application Software That Ran Correctly Earlier

    Devices are not Recognized under Device Manager (Windows* Operating System) ® The Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Additional Information and Software”...
  • Page 67: Bootable Cd-Rom Disk Is Not Detected

    • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information ® The Intel Server Board S5000VSA includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. Table 7. LED Information...
  • Page 68: Bios Post Beep Codes

    Replace or re-seat the system video add-in card. If on-board video is being used, the server board may be faulty. ® Intel Server Board S5000VSA User’s Guide...
  • Page 69: Appendix D: Intel ® Server Issue Report Form

    Appendix D: Intel Server Issue Report Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000SVA/. For the fastest service, please submit your form via the Internet. Date Submitted: _______________________________________________________ Company Name: ______________________________________________________ Contact Name: ________________________________________________________...
  • Page 70: Dimm Configuration

    Peripheral Card or Peripheral Description Driver Revision IRQ # I/O Base Address NIC Driver I/O Base Peripheral Description Revision Address Revision PCI 32/33 PCI Slot 1 PCIe* x4 PCI Slot 3 PCI Slot 6 PCI-X* 64/133 PCI Slot 4 PCI Slot 5 Video On-board Video ® Intel Server Board S5000VSA User’s Guide...
  • Page 71 Drive Type (SATA, Hot-swap Make/Model SAS, etc.) or Fixed Revision Management Information On-Board Platform Instrumentation only ___________________________________ ® Intel System Management ______________________________________________ Control Panel Information Standard Control Panel _________________________________________________ ® Intel Local Control Panel_______________________________________________ ® Intel Server Board S5000VSA User’s Guide...
  • Page 72 Please also include any details on troubleshooting already done. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ® Intel Server Board S5000VSA User’s Guide...

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