HP Workstation xw3100 Limited Warranty page 2
Hp worldwide limited warranty and technical support (arabic version valid in europe, middle east, and africa)
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Also See for Workstation xw3100:
- User manual (151 pages) ,
- Specification (69 pages) ,
- Hardware installation manual (19 pages)
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ﻻ
:ﻳﺘﻀﻤﻦ ﺍﻟﺪﻋﻢ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻓﻲ
.ﺇﻧﺸﺎء ﺑﺮﺍﻣﺞ ﺗﻢ ﺇﻧﺸﺎﺅﻫﺎ ﻣﻦ ﻗﺒﻞ ﺍﻟﻤﺴﺘﺨﺪﻡ ﺃﻭ ﺭﻣﻮﺯ ﻣﺼﺪﺭ ﺃﻭ ﺍﻟﺘﺤﻘﻖ ﻣﻨﻬﺎ
.HP ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﻻ ﺗﺘﺒﻊ ﻟﺸﺮﻛﺔ
.ﺗﺤﺴﻴﻦ ﺟﻮﺩﺓ ﺍﻟﻨﻈﺎﻡ ﻭﺗﺨﺼﻴﺼﻪ ﻭﺗﻜﻮﻳﻦ ﺍﻟﺸﺒﻜﺔ
ﺃﻧﻈﻤﺔ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻟﺘﻄﺒﻴﻘﺎﺕ ﺍﻟﻤﺠﺎﻧﻴﺔ ﻭﺍﻟﻤﻔﺘﻮﺣﺔ ﺍﻟﻤﺼﺪﺭ
ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻟﺒﺮﺍﻣﺞ ﻳﺘﻢ ﺗﻮﻓﻴﺮﻫﺎ ﺑﺘﺮﺧﻴﺺ ﻋﺎﻡ ﻣﻦ ﺟﻬﺎﺕ ﺧﺎﺭﺟﻴﺔ )ﺍﻟﺒﺮﺍﻣﺞ "ﺍﻟﻤﺠﺎﻧﻴﺔ" ﻭﺍﻟﺒﺮﺍﻣﺞ "ﺍﻟﻤﻔﺘﻮﺣﺔHP ﻻ ﺗﻮﻓﺮ ﺷﺮﻛﺔ
ﺍﻟﻤﺼﺪﺭ"(، ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﺃﻧﻈﻤﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺍﻟﺘﻄﺒﻴﻘﺎﺕ. ﻳﻮﻓﺮ ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻟﻠﺒﺮﺍﻣﺞ ﺍﻟﻤﺠﺎﻧﻴﺔ ﻭﺍﻟﻤﻔﺘﻮﺣﺔ ﺍﻟﻤﺼﺪﺭ ﺍﻟﺘﻲ ﺃﻟﺤﻘﺖ ﺑﻤﻨﺘﺠﺎﺕ ﺃﺟﻬﺰﺓ
ﻣﻦ ﻗﺒﻞ ﺑﺎﺋﻊ ﺗﻠﻚ ﺍﻟﺒﺮﺍﻣﺞ. ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻟﺪﻋﻢ، ﺍﻟﺮﺟﺎء ﻣﺮﺍﺟﻌﺔ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺃﻭ ﺍﻟﻮﺛﺎﺋﻖ ﺍﻟﺨﺎﺻﺔ ﺑﺄﻧﻈﻤﺔHP
. ﺍﻟﺨﺎﺹ ﺑﻚHP ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺍﻟﺘﻄﺒﻴﻘﺎﺕ ﺍﻟﻤﻔﺘﻮﺣﺔ ﺍﻟﻤﺼﺪﺭ، ﺃﻭ ﺃﻱ ﺷﻜﻞ ﺁﺧﺮ ﻣﻦ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻳﻮﻓﺮ ﻣﻦ ﻣﻨﺘﺞ ﺃﺟﻬﺰﺓ
HP ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ
ﻓﻲ ﺣﺎﻟﺔ ﺗﻠﻒ ﺍﻟﻤﻨﺘﺞ ﺃﺛﻨﺎء ﻓﺘﺮﺓ ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﺤﺪﻭﺩ ﻭﻟﻢ ﺗﻔﺪ ﺍﻻﻗﺘﺮﺍﺣﺎﺕ ﺍﻟﻤﻮﺟﻮﺩﺓ ﺑﻮﺛﺎﺋﻖ ﺍﻟﻤﻨﺘﺞ ﻓﻲ ﺣﻞ ﺍﻟﻤﺸﻜﻠﺔ، ﻓﻴﻤﻜﻨﻚ ﺗﻠﻘﻲ ﺍﻟﺪﻋﻢ ﻋﺒﺮ ﺍﻟﻘﻴﺎﻡ
:ﺑﺄﻱ ﻣﻤﺎ ﻳﻠﻲ
: ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰHP ﻗﻢ ﺑﺘﺤﺪﻳﺪ ﺃﻗﺮﺏ ﻣﻮﻗﻊ ﻟﺪﻋﻢ
http://welcome.hp.com/country/us/en/wwcontact.html
. ﺍﻟﻤﻌﺘﻤﺪ ﺧﺎﺻﺘﻚHP ﻗﻢ ﺑﺎﻻﺗﺼﺎﻝ ﺑﻤﻮﻓﺮ ﺧﺪﻣﺎﺕ
: ﺃﻭ ﺑﻤﻮﻓﺮ ﺧﺪﻣﺎﺗﻬﺎ ﺍﻟﻤﻌﺘﻤﺪHP ﺗﺄﻛﺪ ﻣﻦ ﻛﻮﻥ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﺑﻤﺘﻨﺎﻭﻟﻚ ﻗﺒﻞ ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ
ﺍﻟﺮﻗﻢ ﺍﻟﺘﺴﻠﺴﻠﻲ ﻟﻠﻤﻨﺘﺞ ﻭﺍﺳﻢ ﺍﻟﻄﺮﺍﺯ ﻭﺭﻗﻢ ﺍﻟﻄﺮﺍﺯ
ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ ﺍﻟﻤﺴﺘﺨﺪﻣﺔ
ﺍﻷﺟﻬﺰﺓ ﺍﻻﺧﺘﻴﺎﺭﻳﺔ ﺍﻟﻤﻀﺎﻓﺔ
ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ
ﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﺒﺮﺍﻣﺞ ﺍﻟﺘﻲ ﺗﺨﺺ ﺃﻃﺮﺍﻑ ﺛﺎﻟﺜﺔ
ﺃﺳﺌﻠﺔ ﻣﻔﺼﻠﺔ
ﻛﻴﻔﻴﺔ ﻓﺤﺺ ﻣﺎ ﺇﺫﺍ ﻛﻨﺖ ﺗﺴﺘﺤﻖ ﺍﻟﻀﻤﺎﻥ ﻭﺍﻟﺪﻋﻢ
:ﻳﻤﻜﻨﻚ ﻓﺤﺺ ﻣﺎ ﺇﺫﺍ ﻛﻨﺖ ﺗﺴﺘﺤﻖ ﺍﻟﻀﻤﺎﻥ ﻣﻦ ﺧﻼﻝ ﺇﺩﺧﺎﻝ ﺭﻗﻢ ﺍﻟﻄﺮﺍﺯ ﻭﺍﻟﺮﻗﻢ ﺍﻟﺘﺴﻠﺴﻠﻲ ﻟﻠﻤﻨﺘﺞ ﺍﻟﺨﺎﺹ ﺑﻚ ﻋﻠﻰ
www.hp.com/support/warranty-lookuptool
: ﻋﻠﻰHP Care Pack ﻳﺘﻢ ﻓﺤﺺ ﺍﻟﺘﺴﺠﻴﻞ ﻟﺨﺪﻣﺎﺕ
http://www.hp.com/go/lookuptool/
ﺃﻭﻗﺎﺕ ﺍﻹﺟﺎﺑﺔ
ﻳﺘﻢ ﺗﻮﻓﻴﺮ ﺧﺪﻣﺔ ﺍﻟﻀﻤﺎﻥ ﺣﺴﺐ ﺑﻼﺩ ﺃﻭ ﻣﻨﻄﻘﺔ ﺍﻟﺨﺪﻣﺔ ﻭﻟﻴﺲ ﺣﺴﺐ ﻣﻜﺎﻥ ﺷﺮﺍء ﺍﻟﻮﺣﺪﺓ. ﺃﻭﻗﺎﺕ ﺍﻹﺟﺎﺑﺔ ﻣﺆﺳﺴﺔ ﻋﻠﻰ ﺃﻳﺎﻡ ﻭﺳﺎﻋﺎﺕ ﺍﻟﻌﻤﻞ
ﺑﺘﺤﺪﻳﺪ ﻣﻮﻋﺪ ﻳﺘﻢ ﺍﻻﺗﻔﺎﻕHP ﺍﻟﻌﺎﺩﻳﺔ ﺍﻟﻤﺤﻠﻴﺔ. ﻣﺎ ﻟﻢ ﻳﺮﺩ ﺧﻼﻑ ﺫﻟﻚ، ﻳﺘﻢ ﺣﺴﺎﺏ ﻛﺎﻓﺔ ﺍﻻﺳﺘﺠﺎﺑﺎﺕ ﻣﻦ ﻭﻗﺖ ﻗﻴﺎﻡ ﺍﻟﻌﻤﻴﻞ ﺑﺎﻻﺗﺼﺎﻝ ﻭﺣﺘﻰ ﻗﻴﺎﻡ
،ﻋﻠﻴﻪ ﻟﻠﻘﻴﺎﻡ ﺑﻌﻤﻠﻴﺔ ﺍﻟﺪﻋﻢ ﺃﻭ ﺣﺘﻰ ﺑﺪء ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺪﻋﻢ ﺃﻭ ﺑﺎﻟﺘﺸﺨﻴﺺ ﻋﻦ ﺑﻌﺪ. ﺃﻭﻗﺎﺕ ﺍﻹﺟﺎﺑﺔ )ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﺧﺪﻣﺔ ﺍﻟﻀﻤﺎﻥ ﻓﻲ ﻳﻮﻡ ﺍﻟﻌﻤﻞ ﺍﻟﺘﺎﻟﻲ
ﺇﻥ ﺃﻣﻜﻦ ﺫﻟﻚ(، ﺗﻜﻮﻥ ﻣﺆﺳﺴﺔ ﻋﻠﻰ ﺍﻟﺠﻬﺪ ﺍﻟﺘﺠﺎﺭﻱ ﺍﻟﻤﻌﻘﻮﻝ. ﻗﺪ ﻳﺘﻔﺎﻭﺕ ﺯﻣﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ ﺑﺎﺧﺘﻼﻑ ﺍﻟﺒﻠﺪﺍﻥ/ﺍﻟﻤﻨﺎﻃﻖ ﻭﺑﻨﺎء ﻋﻠﻰ ﻗﻴﻮﺩ ﻗﻴﺪ ﺑﻬﺎ
HP ﺍﻟﻤﺰﻭﺩ. ﺇﺫﺍ ﻛﺎﻥ ﻣﻮﻗﻌﻚ ﺧﺎﺭﺝ ﻣﻨﻄﻘﺔ ﺍﻟﺨﺪﻣﺔ ﻟﻠﻌﻤﻼء، ﻓﻘﺪ ﻳﻄﻮﻝ ﺯﻣﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ ﺃﻭ ﺗﺘﺮﺗﺐ ﺭﺳﻮﻡ ﺇﺿﺎﻓﻴﺔ. ﻗﻢ ﺑﺎﻻﺗﺼﺎﻝ ﺑﻤﻮﻓﺮ ﺧﺪﻣﺎﺕ
.ﺃﻭ ﺍﻟﻤﻌﺘﻤﺪ ﻣﻦ ﻗﺒﻠﻬﺎ ﺍﻟﺨﺎﺹ ﺑﻚ ﻟﻤﻌﺮﻓﺔ ﻣﺪﻯ ﺗﻮﺍﻓﺮ ﻭﻗﺖ ﺍﻹﺟﺎﺑﺔ ﻓﻲ ﺑﻠﺪﻙ/ﻣﻨﻄﻘﺘﻚ
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