Pre-Boot Diagnostics Audio Signal; If You Miss The Beep Code - HP Workstation x2000 Getting Started Manual

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Troubleshooting Your Workstation

Pre-Boot Diagnostics Audio Signal

Pre-Boot Diagnostics Audio Signal
When your Workstation starts up, the BIOS performs Pre-Boot
Diagnostics and a Power-on Self Test (POST) to test your hardware
configuration for any problems. If a problem is detected during the POST,
an error is displayed on your Workstation's monitor.
If, however, your Workstation is unable to display an error message (for
example, when your graphics controller has failed), the Pre-Boot
Diagnostics will emit an audio signal through the Workstation's internal
speaker.
The Pre-Boot Diagnostics emits an audio sequence with two kinds of
sounds. The first is an unusual series of tones that indicate an anomaly
has been detected. This series of sounds also contains an electronic
signal that can be sent through a telephone line to an authorized
helpdesk or HP Support, if necessary. This signal cannot be interpreted
by the human ear. However, it can be decoded by helpdesk equipment to
extract the Workstation model and serial number.
The second type of sound is a series of long beeps that indicate a
particular error. If you hear a series of beeps, you should count them as
this will help you detect the cause of the problem.
Number
Meaning
of Beeps
1
Processor absent, not correctly connected or ZIF socket not closed
2
Power supply is in protected mode
3
No memory, bad memory modules, incompatible memory module
4
Graphics card problem
5
PnP/WorkstationI initialization problem
6
Corrupted BIOS. You need to activate crisis recovery procedure
7
Defective system board
Please note that Memory (code 3), Video Card (code 4), and
PnP/Workstation (code 5) errors will only be heard after a 15-second
delay.

If You Miss the Beep Code

If you miss the beep code, turn off the Workstation by pressing the on/off
power button for five seconds or more, then listen for the signal again.
58
Chapter 3

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