Appendix D
The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is authorized.
Third-Party Hardware Products
HP does not warrant third-party hardware products. Third-party hardware products
may be warranted in accordance with the third-party warranty statement
accompanying the product. On-site visits caused by third-party hardware products—
whether internal to the HP Server system processor unit (such as non-HP DIMMs)
or external to the system processor unit (such as LAN cabling)—are subject to
standard per-incident travel and labor charges.
HP Repair and Telephone Support
Refer to the HP Server Warranty and Service/Support Booklet supplied with your
HP Server system documentation for instructions on how to obtain HP repair and
telephone support.
World Wide Web
On the World Wide Web go to:
http://www.hp.com
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Warranty and Support