Solving Hardware Installation Problems - HP Pro 3330 Maintenance And Service Manual

Cursor will not move using the
Cause
The Num Lock
Table D-10 Solving Mouse Problems
Mouse does not respond to movement or is too slow.
Cause
Mouse connector is not properly plugged into the back of the
computer.
Program in use has stopped responding to commands.
Mouse may need cleaning.
Mouse may need repair.
Computer is in standby mode.
Mouse will only move vertically, horizontally, or movement is jerky.
Cause
Mouse roller ball or the rotating encoder shafts that make
contact with the ball are dirty.

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional
drive or expansion card. If you install a plug and play device, Windows automatically recognizes the
device and configures the computer. If you install a non–plug and play device, you must reconfigure
the computer after completing installation of the new hardware. In Windows, use the Add Hardware
Wizard and follow the instructions that appear on the screen.
arrow keys on the keypad.
key may be on.
Solution
Press the Num Lock key. The Num Lock light should not be
on if you want to use the arrow
be disabled (or enabled) in Computer Setup.
Solution
Shut down the computer using the keyboard.
1. Press the Ctrl and Esc
the Windows logo key) to display the Start menu.
2. Use the arrow keys to select Shut Down and then
press the Enter key.
3. After the shutdown is complete, plug the mouse
connector into the back of the computer (or the
keyboard) and restart.
Shut down the computer using the keyboard then restart the
computer.
Remove the roller ball cover on the mouse and clean the
internal components.
See the Worldwide Limited Warranty for terms and
conditions.
Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Solution
Remove roller ball cover from the bottom of the mouse and
clean the internal components with a mouse cleaning kit
available from most computer stores.
Solving Hardware Installation Problems 171
keys. The Num Lock key can
keys at the same time (or press