HP Pro 3330 Maintenance And Service Manual page 170

Table D-4
Drive not found (identified).
Cause
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been hidden
in Computer Setup.
Drive responds slowly immediately after power-up.
Nonsystem disk/NTLDR missing message.
Cause
The system is trying to start from a diskette that is not
bootable.
The system is trying to start from the hard drive but the hard
drive may have been damaged.
System files missing or not properly installed.
Hard drive boot has been disabled in Computer Setup.
Bootable hard drive is not attached as first in a multi-hard
drive configuration.
Bootable hard drive's controller is not listed first in the Boot
Order.
160 Appendix D Troubleshooting Without Diagnostics
Solving Hard Drive Problems (continued)
Solution
See reconfiguration directions in the
Installation Problems on page 171
does not recognize the new device, check to see if the
device is listed within Computer Setup. If it is listed, the
probable cause is a driver problem. If it is not listed, the
probable cause is a hardware problem.
If this is a newly installed drive, run the Computer Setup
utility and try adding a POST delay under Advanced >
Power-On.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options.
Solution
Remove the diskette from the diskette drive.
1. Insert a bootable diskette into the diskette drive and
restart the computer.
2. Check the hard drive format using fdisk: If NTFS
formatting, use a third party reader to evaluate the
drive. If FAT32 formatting, the hard drive cannot be
accessed.
1. Insert a bootable diskette into the diskette drive and
restart the computer.
2. Check the hard drive format using Fdisk: If NFTFS
formatting, use a third party reader to evaluate the
drive. If FAT32 formatting, the hard drive cannot be
accessed.
3. Install system files for the appropriate operating system.
Run the Computer Setup utility and enable the hard drive
entry in the Storage > Boot Order list.
If attempting to boot from a hard drive, ensure it is attached
to the system board dark blue SATA connector.
Run the Computer Setup utility and select Storage > Boot
Order and ensure the bootable hard drive's controller is
listed immediately under the Hard Drive entry.
Solving Hardware
section. If the system still