HP Pro 3330 Maintenance And Service Manual page 171

Microtower small form factor
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Computer will not boot from hard drive.
Cause
The device is attached to a SATA port that has been hidden
in Computer Setup.
Boot order is not correct.
Hard Drive's "Emulation Type" is set to "None."
Hard drive is damaged.
Computer seems to be locked up.
Cause
Program in use has stopped responding to commands.
The removable hard drive has no power to the hard drive enclosure.
Cause
The lock on the enclosure is not turned to the "ON" position.
Power cable from the computer power supply to the
enclosure frame is not properly connected.
The removable hard drive is not recognized by the computer.
Cause
The removable hard drive carrier is not fully seated in the
enclosure frame or the hard drive is not fully seated in the
carrier.
Solution
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Run the Computer Setup utility and change the "Emulation
Type" to "Hard Disk" in the device's details under Storage >
Device Configuration.
Observe if the front panel Power LED is blinking RED and if
any beeps are heard. See Appendix A,
Messages on page 138
to determine possible causes for the
blinking red and beep codes.
See the Worldwide Limited Warranty for terms and
conditions.
Solution
Attempt the normal Windows "Shut Down" procedure. If this
fails, press the power button for four or more seconds to turn
off the power. To restart the computer, press the power
button again.
Solution
Insert the key and turn the lock clockwise 90 degrees. The
green LED on the front of the enclosure should be on.
Check the power supply to make sure it is properly
connected to the rear of the enclosure frame.
Solution
Push the carrier into the enclosure frame so that the
connector on the rear of the frame is properly seated. If this
does not solve the problem, turn off the computer, remove
the carrier, and check to see if the connector on the hard
drive is properly seated in the carrier.
Solving Hard Drive Problems 161
POST Error

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