T
HE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
T
HE TRANSFER MODULE MAY BE WORN OR DEFECTIVE
Replace the transfer module.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE TONER CARTRIDGE MAY BE DEFECTIVE OR INSTALLED INCORRECTLY
Reinstall or replace the toner cartridge.
T
HE TRANSFER MODULE MAY BE WORN OR DEFECTIVE
Replace the transfer module.
T
HE PHOTOCONDUCTOR MAY BE WORN OR DEFECTIVE
Replace the photoconductor.
T
HE FUSER MAY BE WORN OR DEFECTIVE
Replace the fuser.
T
HERE IS TONER IN THE PAPER PATH
The printer may need to be serviced. For more information, contact Customer Support.
R
ECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.
C
HECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified off-white background.
Toner rubs off
Troubleshooting
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