Paper Trays - Lexmark C734dn User Manual

M
AKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.

Paper trays

These are possible solutions. Try one or more of the following:
M
AKE SURE THE PAPER IS LOADED CORRECTLY
1
Open the paper tray.
2
Check for paper jams or misfeeds.
3
Make sure paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
R
ESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
M
AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may
not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation
that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Solving 2,000-sheet drawer problems
Try one or more of the following:
T
HE ELEVATOR TRAY IS NOT WORKING PROPERLY
Make sure the printer is properly connected to the 2,000-sheet drawer.
•
Make sure the printer is turned on.
•
Make sure that the power cord is plugged firmly into the back of the 2,000-sheet drawer.
•
If the tray is empty, then load paper in the tray.
•
Clear any jams.
•
T
HE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER
Make sure the printer is properly connected to the 2,000-sheet drawer.
•
Make sure the printer is turned on.
•
T
HE PAPER CONSISTENTLY JAMS IN THE DRAWER
Flex the paper.
•
Make sure the drawer is properly installed.
•
Make sure paper is loaded correctly.
•
Troubleshooting
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