Solving Paper Feed Problems; Usb/Parallel Interface Card; Paper Frequently Jams - Lexmark C734dn User Manual

USB/parallel interface card

Check the USB/parallel interface card connections:
Make sure the USB/parallel interface card is securely connected to the printer system board.
•
Make sure you are using the correct cable and that it is securely connected.
•

Solving paper feed problems

Paper frequently jams

These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
T
HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
•
Paper jam message remains after jam is cleared
1
Clear jammed paper from the entire paper path.
2
Press the up or down arrow button until Continue appears, and then press
Page that jammed does not reprint after you clear the jam
Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Press .
2
Press the up or down arrow button until Settings appears, and then press
3
Press the up or down arrow button until General Settings appears, and then press
4
Press the up or down arrow button until Print Recovery appears, and then press
Troubleshooting
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