Toner Fog Or Background Shading Appears On The Page; Toner Rubs Off - Lexmark C925 Manual

Cause
The imaging unit may be defective.

Toner fog or background shading appears on the page

Cause
Toner cartridge may be defective or installed incorrectly.
Transfer module may be worn or defective.
Imaging unit may be worn or defective.
Fuser may be worn or defective.
Toner may be in the paper path.
Printer may not have recalibrated recently.
Application may specify an off-white background.

Toner rubs off

Cause
Specialty media is being used.
The Paper Weight setting in the Paper Menu is wrong for the type
of paper being used.
Fuser is worn or defective.
Fuser is in envelope mode.
Solution
Replace the defective imaging unit.
Solution
Reinstall or replace the toner cartridge.
Replace the transfer module.
Replace the imaging unit.
Replace the fuser.
Call for service.
Perform color adjust from the Quality menu.
Check the application.
Solution
Make sure the correct Paper Type is selected.
Change the Paper Weight from Normal to Heavy. If necessary,
change Paper Texture from Normal to Rough.
Replace the fuser.
Open the side door. Make sure that the green lever on the left
side of the fuser is not in envelope mode.
Print quality guide
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