Xerox 6015/NI User Manual page 184

Troubleshooting
Symptom
Only one color is faded.
Stray black dots or white areas
(dropouts).
 Vertical black or color
streaks or multiple colored
streaks or lines.
 Streaks in only one color.
Color around the edge of
printing is incorrect.
Partial blanks, creased paper,
or blotted printing.
184 WorkCentre 6015 Color Multifunction Printer
User Guide
Cause
Toner cartridge is empty or
damaged.
The paper is outside the
recommended specification range.
The toner cartridges are not Xerox
toner cartridges.
The toner cartridges are not Xerox
toner cartridges.
There is a problem with the toner
cartridge for that color.
The color registration is incorrect.
The paper is damp.
The paper is outside the
recommended specification range.
Solution
Check the condition of the toner cartridge
and replace it if necessary.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see
on page 72.
®
Verify that the toner cartridges meet
specifications and replace them if
necessary. For details, see
on page 160.
®
Verify that the toner cartridges meet
specifications and replace them if
necessary. For details, see
on page 160.
Check the toner cartridge for damage
and replace if necessary. For assistance,
®
go to the Xerox Support website at
www.xerox.com/office/WC6015support.
Adjust the color registration. For details,
see Color Registration
Replace the paper.
Replace the paper with a recommended
size and type. For details, see
Paper on page 72.
Supported Paper
Consumables
Consumables
on page 157.
Supported