Initialization Procedure - Konica Minolta bizhub C220 Operation Manual

Initialization Procedure

The following is the step by step procedure for initialization.
1. Gather necessary information
1-1. Get [Request Code], [Serial Number] and [Service History] from MFP.
2. Prepare Initialization
2-1. Contact the Support Contact.
2-2. Get [Initialization Code] from Support Contact.
3. Perform Initialization
3-1. Input [Initialization Code] to MFP and perform Initialization.
After performing Initialization, License Activation Base Function will be disabled.
Please refer to [Activation Procedure] and activate the License Activation Base Functions again.
When using each code, please pay attention "U" and "V", "0(number)" and "O(alphabet)".
"0 (Number)" is not used in [Request Code] and [Initialization Code].
Here are necessary information (operation) and acquisition procedure in the above steps.
Information (operation)
Request Code
Serial Number
[Service History]
-Parts replacement
-Result of Repair operation
etc..
Initialization Code
Initialization
(Input Initialization Code)
Issued by BT-CSO
Acquisition Procedure
a) MFP panel
- Administrator Mode
- Service Mode
b) PSWC (Administrator Mode)
Displayed on the same screen as
Request Code.
Serial Number Label
Customer engineer gets the code
from Support contact.
66
for Customer Engineer
Note
30 digits alphanumeric
Inform your Support
Contact.
13 digits alphanumeric
EG.)A00H020012345
Contact Support contact.
Contact Support contact.
35 digits alphanumeric
Input to MFP panel.
Service Mode
Ver 1.01