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In the multi-purpose tray
1. If the paper is not feeding properly, pull the paper out of the machine.
2. Open and close the front cover to resume printing.
Inside the machine
The fuser area is hot. Take care when removing paper from the
machine.
1. Open the front cover and pull the toner cartridge out, lightly pushing it
down.
2. Remove the jammed paper by gently pulling it straight out.
3. Replace the toner cartridge and close the front cover. Printing
automatically resumes.
In exit area
1. Open and close the front cover. The jammed paper is automatically
ejected from the machine.
If you do not see the jammed paper, go to next step.
2. Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and go to the next step.
3. Open the rear cover.
4. Pull down the pressure lever on each side about 90 degrees.
5. Pull the fuser door down and remove the paper.
Return the fuser door and the pressure levers to their original position.
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6. Close the rear cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, a paper jam may occur. Make
sure that the duplex unit is inserted correctly.
1. Pull the duplex unit out of the machine.
Troubleshooting_ 66
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fuser door
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