Table of Contents
Advertisement
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, refer to the next guidelines.
•
Ensure that the adjustable guides are positioned correctly. (See
"Loading paper in the tray" on page 38.)
Do not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper types in a tray.
•
Use only recommended print media. (See "Setting the paper size and
type" on page 41.)
•
Ensure that the recommended side of the print media is facing down in
the tray, or facing up in the multi-purpose tray.
•
If paper jams occur frequently when you print on A5/B5-sized paper:
Load the paper into the tray with the long edge facing the front of the
tray. If load the paper this way, printing both sides of the paper (Duplex)
is not supported.
In the Printing Preferences window, set the page orientation to be
rotated 90 degrees. (See "Opening Printing Preferences" on page 44.)
CLEARING PAPER JAMS
When a paper jam occurs, a warning message appears on the display.
To avoid tearing the paper, pull the jammed paper out slowly and
gently. Follow the instructions in the following sections to clear the
jam.
In tray 1
1. Open and close the front cover. The jammed paper is automatically
ejected from the machine.
If the paper does not exit, go to the next step.
2. Pull out tray 1 .
3. Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the paper
in this area, check the fuser area around the toner cartridge. (See
"Inside the machine" on page 66.)
4. Insert tray 1 back into the machine until it snaps into place. Printing
automatically resumes.
In optional tray 2
1. Pull out optional tray 2.
2. Remove the jammed paper from the machine.
If the paper does not move when you pull or if you do not see the paper
in this area, stop and go to the next step.
3. Pull tray 1 half-way out.
4. Pull the paper straight up and out.
5. Insert the trays back into the machine. Printing automatically resumes.
Troubleshooting_ 65
Advertisement
Table of Contents
