Scanning And Pc Fax Problems - Brother DCP 585CW - Color Inkjet - All-in-One User Manual

Scanning and PC Fax problems

The network scanning feature does not work in Windows
The network PC Fax feature does not work in Windows
Firewall settings on your PC may reject the necessary network connection for network printing, network
scanning and PC Fax. If you are using Windows
CD-ROM, the necessary Firewall settings have already been made. If you did not install from the CD-ROM
follow the instructions below to configure Windows
software, see the User's Guide for your software or contact the software manufacturer.
UDP Port number information for Firewall configuration
UDP Port Network Scanning
External Port number
Internal Port number
1
Add Port number 137 if you still have trouble with your network connection after you added port 54925 and 54926. Port number 137 also supports
printing, PhotoCapture Center™ and Remote Setup over the network.
®
Windows XP SP2 users:
a
Click the Start button, Control Panel, Network and Internet Connections and then
Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.
b
Click the Advanced tab and Settings... button.
c
Click the Add button.
d
Add port 54925 for network scanning by entering the information below:
1. In Description of service: Enter any description, for example, "Brother Scanner".
2. In Name or IP address (for example 192.168.0.12)
or the computer hosting this service on your network: Enter "Localhost".
3. In External Port Number for this service: Enter "54925".
4. In Internal Port Number for this service: Enter "54925".
5. Make sure UDP is selected.
6. Click OK.
e
Click the Add button.
f
Add port 54926 for Network PC-Fax by entering the information below:
1. In Description of service: Enter any description, for example, "Brother PC Fax".
2. In Name or IP address (for example 192.168.0.12)
or the computer hosting this service on your network: Enter "Localhost".
3. In External Port Number for this service: Enter "54926".
4. In Internal Port Number for this service: Enter "54926".
5. Make sure UDP is selected.
6. Click OK.
®
Firewall and you installed MFL-Pro Suite from the
®
Firewall. If you are using any other personal firewall
Network PC-Fax
54925 54926
54925 54926
®
®
Network Scanning and
Network PC-Fax
137
137
Troubleshooting
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