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USER'S GUIDE
DCP-385C
DCP-585CW
Version 0
USA/CAN

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Table of Contents

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   Summary of Contents for Brother DCP-385C

  • Page 1 USER’S GUIDE DCP-385C DCP-585CW Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 7 You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will...
  • Page 8 LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.
  • Page 9: Table Of Contents

    Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Accessing the Software User’s Guide and Network User’s Guide ...2 Viewing Documentation...2 Accessing Brother Support (For Windows Control panel overview ...6 LCD screen...7 Basic Operations ...7 Status LED indications ...8...
  • Page 10 Section II Copy Making copies How to copy ...26 Making a single copy ...26 Making multiple copies ...26 Stop copying...26 Copy options...26 Changing copy quality ...27 Enlarging or reducing the image copied ...27 Making N in 1 copies or a poster (Page Layout) ...28 Adjusting Brightness and Contrast ...29 Paper options ...30 Book Copy ...30...
  • Page 11 PhotoCapture Center Print Quality ... 46 Paper options ...46 Adjusting Brightness, Contrast and Color...47 Cropping ...48 Borderless printing...48 Print Date...48 Setting your changes as the new default... 49 Restoring all settings to the factory settings ...49 Scan to a memory card or USB Flash memory drive ...49 Entering Scan mode ...49 How to scan to a memory card or USB Flash memory drive...50 How to set new default ...51...
  • Page 12 Troubleshooting and Routine Maintenance Troubleshooting ...68 If you are having difficulty with your machine ...68 Error and Maintenance messages...73 Error animation ...76 Printer jam or paper jam ...76 Routine maintenance...78 Replacing the ink cartridges ...78 Cleaning the outside of the machine ...81 Cleaning the scanner...81 Cleaning the machine printer platen ...82 Cleaning the paper pick-up roller...82...
  • Page 13 Section I General General Information Loading documents and paper General setup...
  • Page 14: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
  • Page 15 User’s Guide and Network User’s Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
  • Page 16 ® (For Macintosh ® Turn on your Macintosh . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click the top.html file to view the Software User’s Guide and Network User’s Guide in HTML format.
  • Page 17: Accessing Brother Support (for Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD- ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (http://www.brother.com), click Brother...
  • Page 18: Control Panel Overview

    Chapter 1 Control panel overview The DCP-385C and DCP-585CW have the same control panel keys. Quality Normal Enlarge/Reduce Enlarge/Reduce 100% 100% Ratio: Ratio: Paper Paper Type Plain Paper Plain Paper 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine.
  • Page 19: Lcd Screen

    Note Most of the illustrations in this User’s Guide show the DCP-385C. LCD screen The LCD screen shows the mode the machine is in, the current settings, and the available ink volume.
  • Page 20: Status Led Indications

    Chapter 1 Status LED indications The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. Quality Normal Enlarge/Reduce Enlarge/Reduce 100% 100% Ratio: Ratio: Paper Paper Type Plain Paper Plain Paper DCP status Description Ready...
  • Page 21: Loading Documents And Paper

    Loading documents and paper Loading paper and other print media Note To print on Photo (4"×6") or Photo L (3.5"×5") paper, you must use the photo bypass tray. (See Loading photo paper on page 13.) If the paper support flap is open, close it, and then close the paper support.
  • Page 22 Chapter 2 Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure that the paper is not curled. Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray.
  • Page 23: Loading Envelopes And Post Cards

    Slowly push the paper tray completely into the machine. While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). Note Do not use the paper support flap for Legal paper.
  • Page 24 Chapter 2 How to load envelopes and post cards Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible. Note If envelopes or post cards are ‘double- feeding,’ put one envelope or post card in the paper tray at a time.
  • Page 25: Loading Photo Paper

    Loading photo paper Note In Canada, the photo bypass tray is called the photo paper tray. Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo 4" × 6" and Photo L 3.5" × 5" size paper.
  • Page 26: Removing Small Printouts From The Machine

    Chapter 2 When you have finished printing photos return the photo bypass tray to the normal printing position. Squeeze the blue photo bypass tray release button (1) using your right index finger and thumb and push the photo bypass tray backward until it clicks (2). Removing small printouts from the machine When the machine ejects small paper onto...
  • Page 27: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...
  • Page 28: Acceptable Paper And Other Print Media

    We recommend testing various paper types before buying large quantities. For best results, use the Brother paper. When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’...
  • Page 29 Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 in. (2 mm) or greater • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked •...
  • Page 30: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size 8 1/2 × 11 in. (216 × 279 mm) Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. (216 × 356 mm) Legal 7 1/4 ×...
  • Page 31 Paper weight, thickness and capacity Paper Type Weight Plain Paper 17 to 32 lb (64 to 120 g/m Sheet Inkjet Paper 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 58 lb (Up to 220 g/m Cards Photo 4"×6"...
  • Page 32: Loading Documents

    Chapter 2 Loading documents You can make copies and scan from the scanner glass. Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in.
  • Page 33: Scannable Area

    Scannable area The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas. Usage Document Top (1) Size Bottom (2) Copy All paper 0.12 in. sizes (3 mm) Scan All paper 0.12 in.
  • Page 34: General Setup

    Press a or b to choose General Setup. Press OK. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine.
  • Page 35: Sleep Mode

    Sleep Mode You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. Press Menu. Press a or b to choose General Setup.
  • Page 36: Setting The Backlight Brightness

    Chapter 3 Setting the backlight brightness You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose LCD Settings.
  • Page 37 Section II Copy Making copies...
  • Page 38: Making Copies

    Making copies How to copy Making a single copy Load your document. (See Loading documents on page 20.) Press Black Start or Color Start. Making multiple copies You can make up to 99 copies. Load your document. (See Loading documents on page 20.) Press + or - repeatedly until the number of copies you want appears (up to 99).
  • Page 39: Changing Copy Quality

    You can change the copy settings temporarily for the next copy. These settings are temporary, and the machine returns to its default settings 1 minute after copying. If you have finished choosing settings, press Black Start or Color Start. If you want to choose more settings, press a or b.
  • Page 40: Making N In 1 Copies Or A Poster

    Chapter 4 If you do not want to change additional settings, press Black Start or Color Start. Note • Page Layout is not available with Enlarge/Reduce. • Fit to Page options is not available with Book Copy and Watermark Copy. •...
  • Page 41: Adjusting Brightness And Contrast

    Place your document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3 x 3) You can make a poster size copy of a photograph. Note If photo paper has been chosen in the Paper Type setting for N in 1 copies, the...
  • Page 42: Paper Options

    Enter the number of copies you want. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. If you do not want to change additional settings, press Black Start or Color Start.
  • Page 43: Watermark Copy

    Watermark Copy You can place a logo or text into your document as a Watermark. You can select one of the template watermarks (CONFIDENTIAL, DRAFT or COPY), data from your media cards or USB Flash memory drive, or scanned data. Note Watermark Copy is not available with Fit to Page,Page Layout and...
  • Page 44: Setting Your Changes As The New Default

    Chapter 4 Using a scanned paper document as your watermark Enter the number of copies you want. Press a or b to choose Watermark Copy. Press OK. Press d or c to choose On. Press a or b to choose Current Setting.
  • Page 45: Section Iii Walk-up Photo Printing

    Section III Walk-up Photo Printing PhotoCapture Center memory card or USB Flash memory drive Printing photos from a camera ® : Printing photos from a...
  • Page 46: Usb Flash Memory Drive

    ® ® Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: CompactFlash Memory Stick Pro™, SD, SDHC, xD-Picture Card™ and USB Flash memory drives.
  • Page 47: Memory Cards Or A Usb Flash Memory Drive Folder Structure

    PhotoCapture Center Memory cards or a USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files, memory cards and USB Flash memory drive; however, please read the points below to avoid errors: The image file extension must be .JPG (Other image file extensions like .JPEG, .TIF, .GIF and so on will not be...
  • Page 48: Getting Started

    Chapter 5 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 2 3 4 5 1 USB Flash memory drive ® 2 CompactFlash 3 SD, SDHC ® 4 Memory Stick , Memory Stick Pro™ 5 xD-Picture Card™...
  • Page 49: Entering Photocapture Mode

    PhotoCapture Center Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (Photo Capture) key to illuminate it in blue and display the PhotoCapture options on the LCD. The LCD shows: View Photo(s) View photos on the LCD View photos on the LCD Print Index Print Index...
  • Page 50: Print Index (thumbnails)

    Do one of the following. If you chose Paper Type, press d or c to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. If you chose Paper Size, press d or c to choose the paper size you are using, Letter or A4.
  • Page 51: Enhance Photos

    PhotoCapture Center Repeat step d until you have entered all the image numbers that you want to print. (For example, enter 1, OK, 3, OK, 6, OK to print images No.1, No.3 and No.6.) Note You can enter up to 12 characters (including commas) for the image numbers you want to print.
  • Page 52 Chapter 5 Enhance Skin-Tone Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin color in your photos and adjusts the image. Make sure you have put a memory card or USB Flash memory drive in the proper slot.
  • Page 53 PhotoCapture Center Remove Red-Eye The machine detects eyes in your photos and will attempt to remove red-eye from your photo. Note There are some cases when red-eye may not be removed. • When the face is too small in the image.
  • Page 54: Search By Date

    Chapter 5 Sepia You can convert the color of your photo to sepia. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Press a or b to choose Enhance Photos. Press OK.
  • Page 55: Print All Photos

    PhotoCapture Center Print All Photos You can print all the photos on your memory card or USB Flash memory drive. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Press a or b to choose Print All Photos.
  • Page 56: Trimming

    Chapter 5 Trimming You can trim your photo and print a part of the image. Note If your photo is very small or has irregular proportions you may not be able to trim the photo. The LCD will display Image Too Small. or Image Too Long.
  • Page 57: Photocapture Center ® Print Settings

    (For DPOF printing) This does not appear. Menu Selections Options 1 Print Quality Normal/Photo (Does not appear for DPOF printing) Paper Type Plain Paper/Inkjet Paper/ Brother BP71/Other Glossy Paper Size 4"x 6"/5"x 7"/Letter/A4 Brightness Dark (Does not appear when Enhance Photos is chosen.) Contrast...
  • Page 58: Print Quality

    Paper Type Press a or b to choose Paper Type. Press d or c to choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. If you do not want to change additional settings, press Color Start to print.
  • Page 59: Adjusting Brightness, Contrast And Color

    PhotoCapture Center Adjusting Brightness, Contrast and Color Brightness Press a or b to choose Brightness. Press d to make a darker print or press c to make a lighter print. Press OK. If you do not want to change additional settings, press Color Start to print.
  • Page 60: Cropping

    Chapter 5 Cropping If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off.
  • Page 61: Setting Your Changes As The New Default

    PhotoCapture Center Setting your changes as the new default You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. Press a or b to choose your new setting. Press OK.
  • Page 62: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 5 How to scan to a memory card or USB Flash memory drive You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.
  • Page 63: How To Set New Default

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message can also appear if you connect a broken device to the USB direct interface.
  • Page 64: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.
  • Page 65: Printing Images

    Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
  • Page 66: Printing Images

    Chapter 6 Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
  • Page 67: Section Iv Software

    Section IV Software Software and Network features...
  • Page 68: Software And Network Features

    (For Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, DCP-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
  • Page 69 Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...
  • Page 70: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard AC power outlet. Choose a location where the temperature remains between 50°...
  • Page 71: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Doing this will prevent an electrical shock.
  • Page 72 DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration.
  • Page 73 Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet.
  • Page 74: Important Safety Instructions

    Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call the following:...
  • Page 75: Federal Communications Commission (fcc) Declaration Of Conformity (usa Only)

    12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: If liquid has been spilled into the product. If the product has been exposed to rain or water.
  • Page 76: Industry Canada Compliance Statement (canada Only)

    Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
  • Page 77: Radio Interference

    International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. ® Compliance Statement ®...
  • Page 78: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
  • Page 79: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved.
  • Page 80: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 81 The ink cartridge was in your machine over six months. The ink cartridge may not have been stored properly before use. Make sure you are using Brother Original ink cartridges. Try using the recommended types of paper. (See Acceptable paper and other print media on page 16.)
  • Page 82: Copying Difficulties

    Use at least 24 bit color data with the True2Life When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 83: Software Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 84: Network Difficulties

    Software User’s Guide on the CD-ROM. ® For Windows XP SP1 user’s, please visit the Brother Solutions Center. <Windows ® users> Firewall settings on you PC may be rejecting the necessary network connection. (For details, see the suggestion above for ‘The network scanning feature does not work.’)
  • Page 85: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message...
  • Page 86 Error Message Cause One or more of the ink cartridges Cannot Print are empty. The machine will stop Replace Ink all print operations. The scanner cover is not closed Cover is Open completely. The ink cartridge cover is not completely closed. Print data is left in the machine's Data Remaining memory.
  • Page 87 Please Disconnect USB supported has been connected Device. to the USB direct interface. (For more information, visit us at http://solutions.brother.com) Paper is not the correct size. Wrong Paper Size Troubleshooting and Routine Maintenance Action Do one of the following: Refill the paper in the paper tray, and then press Black Start or Color Start.
  • Page 88: Error Animation

    Error animation Error animation automatically displays step- by-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key, after 1 minute the animation starts running automatically again.
  • Page 89 Close the Jam Clear Cover. Make sure the cover is closed properly. Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position. Make sure that there is no jammed paper left inside the machine. Troubleshooting and Routine Maintenance Note •...
  • Page 90: Routine Maintenance

    CAUTION Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.
  • Page 91 Open the ink cartridge cover. If one or more ink cartridges are empty, for example Black, the LCD shows Cannot Print and Replace Ink BK. Press down the ink release lever and take out the ink cartridge for the color shown on the LCD.
  • Page 92 Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover. The machine will automatically reset the ink dot counter. Note • If you replaced an ink cartridge, for example Black, the LCD may ask you to verify that it was a brand new one (Did You Change Black).
  • Page 93: Cleaning The Outside Of The Machine

    Cleaning the outside of the machine CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. DO NOT use cleaning materials that contain ammonia. DO NOT use isopropyl alcohol to remove dirt from the control panel.
  • Page 94: Cleaning The Machine Printer Platen

    Note In addition to cleaning the scanner glass with a non-flammable glass cleaner, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the scanner glass again concentrating on that area.
  • Page 95: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service (see Brother numbers on page i).
  • Page 96: Checking The Print Alignment

    If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
  • Page 97: Checking The Ink Volume

    Checking the ink volume You can check the ink that is left in the cartridge. Press Ink. Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume. Press Stop/Exit. Note You can check the ink volume from your computer.
  • Page 98 CAUTION Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the green protective part or the ink cartridges in position.
  • Page 99 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.
  • Page 100: C Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 101: Menu Table

    Paper Type Paper Size LCD Settings Sleep Mode The factory settings are shown in Bold with an asterisk. Level 3 Options — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal 4"x6" LCD Contrast Light Med* Dark...
  • Page 102 Network menu (DCP-585CW only) Level1 Level2 Network Wired LAN See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server APIPA...
  • Page 103 Level1 Level2 Network Wired LAN (Continued) (Continued) WLAN See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 — Ethernet TCP/IP BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server Menu and Features...
  • Page 104 Level1 Level2 Network WLAN (Continued) (Continued) Network I/F Factory Reset See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP APIPA (Continued) — Setup Wizard — SES/WPS/AOSS WPS w/PIN Code — WLAN Status Status Signal...
  • Page 105 Menu ( ) (continued) Level1 Level2 Print Reports Help List User Settings Network Config — Machine Info. Serial No. Initial Setup Date&Time Local Language (US only) Local Language (Canada only) The factory settings are shown in Bold with an asterisk. Copy (Default screen) Level1 Level2...
  • Page 106 Contrast — Page Layout Book Copy On(Preview) Off* The factory settings are shown in Bold with an asterisk. Level3 Options — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal 4"x6" — Light Dark — — Off(1 in 1)*...
  • Page 107 Level1 Level2 Watermark Copy Watermark Copy Current Setting — Exit Set New Default — — Factory Reset The factory settings are shown in Bold with an asterisk. Level3 Options — Off* (If you choose On, see the watermark copy settings in the following table.) —...
  • Page 108 Watermark Copy Settings Option1 Option2 — Template The factory settings are shown in Bold with an asterisk. Option3 Option4 Text CONFIDENTIAL* DRAFT COPY Position Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° 90° Transparency Color Orange Yellow Blue Green Purple Black*...
  • Page 109 Option1 Option2 (Select image Media from media) (Set page and Scan press start) The factory settings are shown in Bold with an asterisk. Option3 Option4 Position Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° 90° Transparency — Apply Transparency —...
  • Page 110 — See the print settings in the following table. Layout Format 6 Images/Line* 5 Images/Line Paper Type Plain Paper* Inkjet Paper Brother BP71 Other Glossy Paper Size Letter* — See the print settings in the following table. — — —...
  • Page 111: Print Settings Menu

    Print Settings menu Option1 Option2 Print Quality Normal (Does not appear Photo* for DPOF printing.) Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* Paper Size 4"x6"* 5"x 7" Letter Brightness Light (Does not appear when Enhance Photos is chosen.)
  • Page 112 Option1 Option2 True2Life (Does not appear Off* when Enhance Photos is chosen.) Cropping Borderless Print Date (Does not appear Off* when DPOF Print is chosen.) Set New Default — — Factory Reset The factory settings are shown in Bold with an asterisk. Option3 Option4 White Balance...
  • Page 113 Scan ( Level 1 Option 1 — Scan to E-mail — Scan to Image — Scan to OCR — Scan to File Scan to Media Quality (When a memory card or USB Flash memory drive is inserted.) File Type Set New Default Factory Reset The factory settings are shown in Bold with an asterisk.
  • Page 114: D Specifications

    Power Source Power Consumption Measured diagonally Inkjet Piezo with 94 × 1 nozzle Black: Piezo with 94 × 3 nozzles Color: (DCP-385C) 32 MB (DCP-585CW) 40 MB AC 100 to 120V 50/60Hz (DCP-385C) Off Mode: Average 0.5 W Sleep Mode: Average 2.5 W...
  • Page 115 Dimensions (DCP-385C and DCP-585CW) 5.9 in. (150 mm) Weight Noise Temperature Humidity Paper Tray This depends on printing conditions. 15.4 in. (390 mm) 14.4 in. (365 mm) 14.2 in. (360 mm) 17.7 in. (450 mm) (DCP-385C) 15.7 lb (7.1 kg) (DCP-585CW) 15.7 lb (7.1 kg)
  • Page 116: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 18. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy photo...
  • Page 117: Copy

    Copy Color/Monochrome Document Size Multiple Copies Enlarge/Reduce Resolution Yes/Yes Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in. (297 mm) Copy Width: Max. 8.26 in. (210 mm) Stacks up to 99 pages 25% to 400% (in increments of 1%) (Black &...
  • Page 118: Photocapture Center

    PhotoCapture Center Compatible Media Resolution File Extension (Media Format) (Image Format) Color Enhancement Photo Enhance Number of Files Folder Borderless Memory cards, adapters and USB Flash memory drive are not included. 16MB to 2GB 4GB to 8GB xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™...
  • Page 119: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. USB direct interface Specifications...
  • Page 120: Scanner

    XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) Yes/Yes ®...
  • Page 121: Printer

    Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 ×...
  • Page 122: Interfaces

    Your machine has a USB 2.0 Hi-speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. (DCP-385C) Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s.
  • Page 123: Computer Requirements

    Conditions: ® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PaperPort™ 11SE supports Microsoft ® higher for Windows 2000 and SP2 or higher for XP.
  • Page 124: Consumable Items

    LC61Y Black - Approximately 450 pages Yellow, Cyan and Magenta - Approximately 325 pages For more information about the replacement consumables, visit us at www.brother.com/pageyield. Approx. cartridge yield is declared in accordance with ISO/IEC 24711. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother.
  • Page 125: Network (lan) (dcp-585cw Only)

    SecureEasySetup™ Yes (simple setup with your AOSS™ See the Computer Requirements chart on page 111. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. Network Management software.
  • Page 126: Wireless One-push Configuration

    Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings.
  • Page 127: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Brightness Changing the Brightness makes the whole image lighter or darker. Contrast Setting to compensate for dark or light...
  • Page 128: Index

    Macintosh See Software User's Guide on the CD-ROM..Brother accessories and supplies ... ii Brother numbers ... i Customer Service ... i FAQs (frequently asked questions) ... i product support ... i service centers ... i Solutions Center ... i warranties ...
  • Page 129 Jams paper ...76 LCD (liquid crystal display) ...88 Brightness ...24 Contrast ...23 Dim Timer ...24 Help List ...24 Language ...23 ® Macintosh See Software User's Guide on the CD-ROM..Maintenance, routine replacing ink cartridges ...78 Menu Table ...88 Mode, entering PhotoCapture ...7 Scan ...7 Network...
  • Page 130 Search by Date ...42 Slide-Show ...43 specifications ...106 Trimming ...44 xD-Picture Card™ ...34 PictBridge DPOF Printing ...53 ® ® Presto! PageManager ® See Help in Presto! PageManager application ... Print area ...15 difficulties ...68 drivers ...109 improving quality ...83 on small paper ...14 paper jams ...76 reports ...24 resolution ...109...
  • Page 131 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Page 132 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.

This manual is also suitable for:

Dcp-585cwDcp 585cw - color inkjet - all-in-one

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