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Summary of Contents for Cisco VG30D
- Page 1 Cisco VG30D Voice Gateway User Guide April 28, 2009 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-19276-01...
- Page 2 The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
- Page 3 PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
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Page 5: Table Of Contents
POST Impedance Switches Craft Switch Power On Self Test and IP Address Setup Successful Self-Test Self-Test Failure Initial Configuration C H A P T E R Gateway Management Interface Access Levels Help Facility Cisco VG30D Voice Gateway User Guide OL-19276-01... - Page 6 DPNSS Services Q.931 Configuration Basic Settings Advanced Settings Q.931 Services Interworking 4-11 Administration 4-12 Access Control 4-12 Software Upgrade 4-12 Configuration Backups 4-12 Software Selection 4-13 Reboot the Cisco VG30D Voice Gateway 4-13 Cisco VG30D Voice Gateway User Guide OL-19276-01...
- Page 7 Restricted Route Optimisation Call Reference Mappings QSIG Facility Element Encoding QSIG Diversion Restriction Using Diversion Restriction Limitations to Diversion Restriction Configuring Diversion Restriction Configuring Cisco VG30D Voice Gateway Proxy Services Proxy Diversion Address Filtering Cisco VG30D Voice Gateway User Guide OL-19276-01...
- Page 8 9-16 Centralised Operator 9-17 Add-On Conference 9-20 Do Not Disturb 9-20 Loop Avoidance 9-20 Network Address Extension 9-21 Fault Determination 10-1 C H A P T E R Introduction 10-1 Power-On Problems 10-1 Cisco VG30D Voice Gateway User Guide OL-19276-01...
- Page 9 Lithium Cell Flammability CE Mark EMC Declaration of Conformity Safety Declaration of Conformity Special National Conditions Norway Spain Sweden Switzerland Denmark References and Technical Specifications A P P E N D I X References Cisco VG30D Voice Gateway User Guide OL-19276-01...
- Page 10 A P P E N D I X Craft Port Functionality & Operation Access Useful Information A P P E N D I X Using with GPT / Siemens Equipment Maintenance Replacement L O S S A R Y Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 11: Chapter 1 Introduction
Glossary • The Cisco VG30D Voice Gateway The Cisco VG30D Voice Gateway is a dual-port ISDN unit that is designed to perform signalling and service reconciliation between two unlike ISDN signalling systems. It typically gets deployed to attach the following:... - Page 12 A DPNSS PBX to a Q.931-based Public ISDN service (such as ISDN 30e). When you are attaching a QSIG (or DPNSS) PBX to a DPNSS (or QSIG) network, Cisco VG30D Voice Gateway provides seamless service interworking between the attached PBX and other PBXs in the network, including inter-operation of most of the commonly used services.
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Page 13: Management
Management On powering on the Cisco VG30D Voice Gateway, Power On Self Test gets performed. You can monitor the process using the Craft port and the serial cable that is supplied with the Cisco VG30D Voice Gateway. See Power On Self Test and IP Address Setup. - Page 14 Chapter 1 Introduction Management Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 15: Chapter 2 Installation
C H A P T E R Installation Before you can use your Cisco VG30D Voice Gateway, you will need to follow all the steps in this section. This will provide you with basic functionality. Initial Configuration Management and Configuration describe configuration of the more advanced features of the Cisco VG30D Voice Gateway. -
Page 16: Hardware Installation
Store the packaging material in a clean, dry area for possible re-use. Hardware Installation The Cisco VG30D Voice Gateway may be either rack mounted (preferred) or used as a desktop unit. When you are rack mounting, pay attention to cooling. The Cisco VG30D Voice Gateway has side-to-side cooling. -
Page 17: Connection Sequence
Connect the mains power cable. Step 3 Connect the 10/100 Ethernet cable. Front Panel Indicators The Cisco VG30D Voice Gateway unit has 10 LEDs on its front panel. They show unit status information. This section describes the front panel indicators that Figure 3 shows. -
Page 18: P1 And P2
Use the 10/100 Base-T Port to connect to the IP Network to allow voice packets to be transmitted and received and for a computer using a Web browser to communicate with the Cisco VG30D Voice Gateway configuration and management interface. -
Page 19: Port 1 & Port 2
Before connecting any cables or changing any switches, power off the Cisco VG30D Voice Gateway. Caution POST You must set the Power On Self Test (POST) switch in the POST position before powering on the Cisco VG30D Voice Gateway unit. Only Cisco Systems, Inc., engineers use the Factory position. Impedance Switches This allows the selection of either 75-ohm or 120-ohm impedance for the SCN ports. -
Page 20: Power On Self Test And Ip Address Setup
Power On Self Test and IP Address Setup On power ON of the Cisco VG30D Voice Gateway, the unit will perform a self-test. The Power LED on the front panel shows amber, and the four STATUS LEDs come on and go off (in sequence from left to right) to indicate that the unit is performing the self-test. - Page 21 Fault Determination for the appropriate corrective action or call your support contact. After errors have been corrected, make sure that the self-test runs satisfactorily to completion and proceed as described in Successful Self-Test Cisco VG30D Voice Gateway User Guide OL-19276-01...
- Page 22 Chapter 2 Installation Power On Self Test and IP Address Setup Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 23: Chapter 3 Initial Configuration
Initial Configuration Gateway Management Interface To configure the Cisco VG30D Voice Gateway, you must now connect the Ethernet Port to the IP Network, but do NOT connect to the E1 telephony ports yet. You need a standard Web browser application to configure the Cisco VG30D Voice Gateway unit. Ensure that your browser is set to accept cookies and always check for newer versions of stored pages. -
Page 24: Access Levels
Refresh Use this button to refresh the page to see the original settings or to confirm the submitted settings or changes. Close This button takes you back to the Menu or previous pages. Access Levels The Cisco VG30D Voice Gateway has 3 access levels: Monitor • Configure •... -
Page 25: Help Facility
User Guide and does not provide guidance on communications protocols. Logout The Logout facility is provided because only a single user may access the Cisco VG30D Voice Gateway management interface at any one time. When a user is logged in, no other logins will be accepted. -
Page 26: Application Default Settings
Enter the Management IP address of the Cisco VG30D Voice Gateway (default is 192.168.1.1) in the Address field of your browser. When the Cisco VG30D Voice Gateway unit is located, you will be asked to enter a User Name and a Password. -
Page 27: Change Passwords
Select Go Back to return to Access Control Settings or select Close to exit Access Control. Step 3 Logging Out Select Logout from the main Menu. Step 1 Confirm that you want to log out. Step 2 Close the browser window. Step 3 Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 28: Resetting Applications To Defaults
IP Addresses and Time and Date settings will not get changed: Should you want to reset the Cisco VG30D Voice Gateway to its default settings, perform the following procedure: Select Configuration, Gateway and then Reset to Defaults. -
Page 29: Chapter 4 Management And Configuration
IP address at the bottom of the Gateway Management Interface configuration pages. IP Address changes will not be effected until the Cisco VG30D Voice Gateway has been reset. You will need to log in to the new address for any further configuration changes. Name changes take effect immediately. -
Page 30: Reset To Defaults
Inter-working • Access Control No change will occur to the Cisco VG30D Voice Gateway’s date and time settings, IP address, software selection, logs, or statistics. Reboot the Cisco VG30D Voice Gateway for changes to take effect. Back Up Configuration You cannot restore backups from a Westell IiQ3000 Voice Gateway to the Cisco VG30D Voice Gateway. -
Page 31: Restore Configuration
Step 8 Restore Configuration This allows a configuration that previously has been backed up to either be restored to the Cisco VG30D Voice Gateway from which it was backed up or to be installed on another Cisco VG30D Voice Gateway unit. -
Page 32: Quick Configuration
You cannot activate the port if no channels are commissioned. Note Channel Commissioning (for up to 30 channels) • All channels are set to In Use when the Cisco VG30D Voice Gateway is supplied. Channels that are not required may be decommissioned DPNSS A/B Orientation •... -
Page 33: Advanced Settings
SABMEs on each commissioned channel. Select or deselect Clear on Establish • If checked, the Cisco VG30D Voice Gateway will send a CRM on each LAP as it is established. Channel Allocation - Low to High / High to Low •... -
Page 34: Dpnss Services
• incoming call must get used for the outgoing call. If setting is configured to Switched, a different channel may get negotiated in the outgoing Q.931 call, and the Cisco VG30D Voice Gateway will switch the bearer channel internally. Transparent Transport Service Support: This setting enables the generation of information that •... -
Page 35: Q.931 Configuration
Include Loop Avoidance in CRM: If the treatment of the LA results in the call clearing and this is • checked, the LA string will get included in the Clear Request Message that is generated by the Cisco VG30D Voice Gateway. -
Page 36: Advanced Settings
Immediate if the Cisco VG30D Voice Gateway is to initiate the link, or select Call if the Cisco VG30D Voice Gateway has only to establish the link if it has a call to deliver and the link layer has not yet been established. -
Page 37: Q.931 Services
Incoming Channel Mapping: If this setting is configured to Fixed, the channel that is used by the incoming call must be used for the outgoing call. If this setting is configured to Switched, a different channel may be used in the outgoing Q.931 call, and the Cisco VG30D Voice Gateway will switch the bearer channel internally. - Page 38 • Invoke Identifier Length: This option sets the length of ROSE Components Invoke Identifiers to be generated and received by the Cisco VG30D Voice Gateway. It may be set to 1 or 2. • Default Outgoing Calling Number Plan: This option gets used to force a particular number type and plan in Called and Calling Party Number Information Elements.
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Page 39: Interworking
Message Waiting NSI option: The Non Standard Information (NSI) that is used by various PBXs • may be generated by the Cisco VG30D Voice Gateway. The strings that are used by ISDX and MD110 PBXs are provided, or the user may specify any other string by selecting Raw. Refer to DPNSS Message Waiting Implementations for further information. -
Page 40: Administration
This new application will overwrite an existing previously downloaded application but not the default application. The new application will run next time the Cisco VG30D Voice Gateway is reset, but only if the new software has been selected by using the Software Selection facility. Instructions on installing the software version will be provided with the new software. -
Page 41: Software Selection
Select the version of the software to run next time the unit is restarted. Step 3 Restart the Cisco VG30D Voice Gateway unit. The configuration that is stored on the unit automatically gets loaded into the new version of software. - Page 42 Chapter 4 Management and Configuration Administration Cisco VG30D Voice Gateway User Guide 4-14 OL-19276-01...
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Page 43: Chapter 5 Diagnostics
Copy and Paste facilities in the Web browser, you can export the information in ASCII text to other applications. Note If the system is set to Factory Defaults and the Cisco VG30D Voice Gateway is rebooted, all the logs will get cleared, and the information other than the System Log will get lost. General System Details System Details provide hardware and software information for the Cisco VG30D Voice Gateway unit. - Page 44 Informational The IP address of An entry gets None. in to Web everyone who written to the log management logged into the and an SNMP trap gateway’s gets generated. management system is recorded. Cisco VG30D Voice Gateway User Guide OL-19276-01...
- Page 45 Informational The gateway date An entry gets None. set from craft menu and time got written to the log. changed by use of the Craft menu. Error Code LogDescription Seriousness Meaning AutomaticAction UserAction Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 46: Ports
You can clear statistics by using the button that is provided. You cannot recover data that is cleared. You may want to print or export this information as ASCII text as described at the start of this section. Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 47: Chapter 6 Conversions And Transparency
Action on Link Layer RESET As the default, the Cisco VG30D Voice Gateway takes action to validate Q.931 call status for all fully active calls on notification of a Link Layer RESET. Calls only get cleared if they are not fully set up or a discrepancy exists in call state. -
Page 48: Advanced Configuration
This enables non-DDI calls to get directed to a sensible destination such as the common operator. Normally, this would occur in the Q.931 PBX. However, in Cisco VG30D Voice Gateway AT&T and QSIG implementations, it can get configured to be supplied by the Converter. -
Page 49: Dpnss Port 2 Configuration
Y end, gives precedence to incoming calls, so most channel contention problems get resolved in the DPNSS network. Similarly, it is advantageous though not mandatory, if Cisco VG30D Voice Gateway can be configured as the “Network” end of the Q.931 link. This is because this gives it precedence for calls over the attached “User”... -
Page 50: Dpnss/Qsig Transparency Options Configuration
Never use this feature in conjunction with Cisco Unified Communications Manager. QSIG Transparency Through a DPNSS Network To configure the Cisco VG30D Voice Gateway to enable QSIG Transparency through a DPNSS network, in the Gateway Management Interface, perform the following procedure: Step 1 Go to Configuration / DPNSS Services. -
Page 51: Advanced Service Interworking
Various manufacturers define proprietary signalling for turning ON and OFF Message Waiting indicators, or use the DPNSS Call Back Messaging service for this purpose. To configure the Cisco VG30D Voice Gateway to interwork QSIG Message Waiting with some common PBXs, go to Configuration / Inter-Working. -
Page 52: Dpnss Networks Containing Pbxs From More Than One Manufacturer
Siemens implemented proprietary extensions to DPNSS Diversion to achieve better integration with their voice messaging servers (VMSs). You can configure the Cisco VG30D Voice Gateway to attempt to interwork these extensions with the QSIG Call Forwarding service. However, in some cases, interworking is partial. -
Page 53: Qsig
• Use of DPNSS Route Optimisation Invite String If you selected full interworking. Cisco VG30D Voice Gateway can occasionally persuade the network to achieve more effective call routing by issuing a “ROP-INV” request to the DPNSS PBX. ROP-INV was a late addition to the DPNSS specification, so not all DPNSS PBXs support this request. It can prevent some of those PBXs from achieving correct Route Optimisation. -
Page 54: Qsig Diversion Restriction
Some QSIG PBXs overcome this restriction, without requiring action from the originating DPNSS PBX, by making the diverting leg of the call and joining the new and original call legs. Cisco VG30D Voice Gateway can now get set up to detect the condition (overlong divert-to-number) and change its signalling to trigger the QSIG PBX to take alternative diversion action. -
Page 55: Limitations To Diversion Restriction
For most applications the Cisco VG30D Voice Gateway Application windows give adequate control over the services to be proxied by the Cisco VG30D Voice Gateway on behalf of Q.931 equipment, but some more detailed tuning is possible using the Configuration / DPNSS Advanced window. -
Page 56: Operator Recall Timeout
Proxy Diversion Service is enabled and the Operator Recall Timeout is not set to zero. Service Spoofing Further service spoofing may get enabled or disabled within the Cisco VG30D Voice Gateway. Service spoofing covers the following areas: Automatic acknowledgement of DPNSS Diversion Validation requests •... -
Page 57: Chapter 7 Scn Clock Synchronisation
If you are unable to synchronise to either port, the Cisco VG30D Voice Gateway internal source will get used. - Page 58 Chapter 7 SCN Clock Synchronisation Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 59: Chapter 8 Snmp Traps
C H A P T E R SNMP Traps The Cisco VG30D Voice Gateway is configured to generate SNMP Traps for up to 8 destinations. SNMP traps have been divided into five groups as follows: • Major Alarm Port Errors •... -
Page 60: Reset Traps
New software has been installed New software has been activated by the webserver New software has been activated by the Craft port Webserver login detected Webserver logout detected Webserver login fail System fully operational Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 61: Layer 1 Alarm Traps
Layer 1 receiving AIS Layer 1 lost sync Layer 1 transmitting AIS Layer 1 receiving RAI Layer 1 has excessive errors Layer 1 receiving RAI and E bits Layer 1 transmitting no signal Cisco VG30D Voice Gateway User Guide OL-19276-01... - Page 62 Chapter 8 SNMP Traps Layer 1 Alarm Traps Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 63: Chapter 9 Dpnss Compliance Tables
The following tables give an indication of the level of compliance with the DPNSS supplementary services as defined in BTNR 188 that can be achieved by a QSIG PBX interworking with DPNSS by using the Cisco VG30D Voice Gateway. Be aware that tables are derived from the Compliance section of BTNR188 for each service. -
Page 64: Chapter 9 Dpns Compliance Table
Chapter 9 DPNSS Compliance Tables Basic Call DPNSS features supported by the Cisco VG30D Voice Gateway with Cisco Unified Communications Manager (CUCM) Versions 4.1 and later. Comments (specific to CUCM DPNSS 188 Section Feature Description interworking) Transit PBX Partial support. Features... - Page 65 “Blind” Transfer. Redirection Partial support. Return to operator gets supported for calls that originate in DPNSS that are camped on to ringing extensions. Series call Partial support. Series call from DPNSS operator only Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 66: Data Call
NSIMs get filtered out Note when calls are transited through Cisco Unified Communications Manager. Data Call Compliance table for a PBX that supports the circuit switched data call Service Variant Comply Comment Originate Circuit Switched-Data Calls? Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 67: Data Call
Switched-Data Calls between through any 3.1K Audio circuit. Analogue and Digital traffic channels? Executive Intrusion (Partial Support) Compliance table for a PBX with operators or extensions in a network that supports executive intrusion Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 68: Diversion
Request executive intrusion with prior validation? Request withdrawal from intrusion? Diversion Diversion - Immediate Compliance table for a PBX with operators or extensions in a network that supports diversion immediate service Cisco VG30D Voice Gateway User Guide OL-19276-01... - Page 69 DPNSS 1 PBXs? Bypass Diversion on own PBX extensions when requested by other DPNSS 1 PBXs? Inform another DNSS 1 PBX that an incoming call has been Diverted Immediate to an extension within the PBX? Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 70: Diversion - On Busy
DPNSS 1 PBX? Able to make a diverted call to a PBX extension on receipt of a Divert On-Busy instruction from a called extension on another DPNSS 1 PBX? Cisco VG30D Voice Gateway User Guide OL-19276-01... - Page 71 On-Busy Cancellation from other DPNSS 1 PBXs? Able to make a Diversion Validation Request to other DPNSS 1 PBXs? Compliance table for a transit PBX in a network that supports the diversion on-busy Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 72: Diversion - On-No-Reply
Able to request, from the nominated extension, cancellation of the Diversion-On-No-Reply Instruction on another DPNSS 1 PBX? Additional compliance table for a PBX with extensions that are capable of having their calls diverted-on-no-reply Cisco VG30D Voice Gateway User Guide 9-10 OL-19276-01... -
Page 73: Hold
Able to act as a Transit PBX for Diverted-On-No-Reply Calls received on a separate channel to the original call? Hold Compliance table for a PBX with operators or extensions in a network that supports hold Cisco VG30D Voice Gateway User Guide 9-11 OL-19276-01... -
Page 74: Three Party
DPNSS 1 PBXs through separate channel? Accept being added into and split from a Three-Part Conference through a separate channel? Compliance table for a PBX with operators or extensions that can request three-party service Cisco VG30D Voice Gateway User Guide 9-12 OL-19276-01... -
Page 75: Call Offer
Accept a request to convert to executive intrusion on an offered call Compliance table for a PBX with operators or extensions in a network that can request call offer Cisco VG30D Voice Gateway User Guide 9-13 OL-19276-01... -
Page 76: Service Independent Strings
Bearer Service Selection Capabilities set in administration (BSS-P) to request specific transmission path capabilities on outgoing calls? Compliance table for a transit PBX that supports bearer service selection Cisco VG30D Voice Gateway User Guide 9-14 OL-19276-01... -
Page 77: Route Optimisation
Compliance table for a transit PBX in a network that supports route optimisation Service Variant Comply Comment Transit Route Optimisation Requests? Prevent Alternative Routing during Route Optimisation Call Set-Up received on a separate channel? Cisco VG30D Voice Gateway User Guide 9-15 OL-19276-01... -
Page 78: Redirection
Compliance table for a transit PBX in a network that supports the redirection service Service Variant Comply Comment Able to act as a transit for redirected calls received on a new channel? Cisco VG30D Voice Gateway User Guide 9-16 OL-19276-01... -
Page 79: Centralised Operator
Support Night Service in accordance with Table 2 of the Compliance for SECTION 25 of BTNR 188? Support Extension status service in accordance with Table 2 of the Compliance for SECTION 20 of BTNR 188? Cisco VG30D Voice Gateway User Guide 9-17 OL-19276-01... - Page 80 Support Night Service in accordance with Table 3 of the Compliance for SECTION 25 of BTNR 188? Support Extension status service in accordance with Table 3 of the Compliance for SECTION 20 of BTNR 188? Cisco VG30D Voice Gateway User Guide 9-18 OL-19276-01...
- Page 81 Support Extension status service in accordance with Table 4 of the Compliance for SECTION 20 of BTNR 188? Support Controlled diversion in accordance with Table 4 of the Compliance for SECTION 21 of BTNR 188? Cisco VG30D Voice Gateway User Guide 9-19 OL-19276-01...
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Page 82: Add-On Conference
ISRM or RM? configurable. Able to add an alternative-routing count to an inserted loop avoidance string? Able to take special action on receipt of a loop avoidance string in a CRM? Cisco VG30D Voice Gateway User Guide 9-20 OL-19276-01... -
Page 83: Network Address Extension
Compliance table for a PBX that has destinations to which subaddresses can be passed Service Variant Comply Comment Pass either decimal or binary binary supported form of subaddress to appropriate destinations? Upper limit imposed on length = 32 subaddress lengths? Cisco VG30D Voice Gateway User Guide 9-21 OL-19276-01... - Page 84 Chapter 9 DPNSS Compliance Tables Network Address Extension Cisco VG30D Voice Gateway User Guide 9-22 OL-19276-01...
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Page 85: Chapter 10 Fault Determination
Power-On Problems When a Cisco VG30D Voice Gateway is powered on, it performs a series of self-tests to ensure that the hardware is functioning correctly. Normal operation of the module resumes only if all tests are successful. -
Page 86: Operational Problems
Cisco VG30D Voice Gateway alarm relay indications, assuming that the IP network and its diagnostic information are outside the control of the local management system. - Page 87 Error status on the LED display If a fault is indicated in the Cisco VG30D Voice Gateway or the network beyond, you can interrogate for the status of each port if management terminal access is available. Otherwise, examine the status indications on the Cisco VG30D Voice Gateway front panel.
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Page 88: Diagnostic Procedures
Each procedure starts with a description of the symptoms of the error class, followed by diagnostic actions that allow the actual fault to be pinpointed more accurately. After this has been achieved, it should be possible for the user to attempt to correct the fault. Cisco VG30D Voice Gateway User Guide 10-4 OL-19276-01... -
Page 89: Power Supply
Power OFF and connect a dumb terminal (or computer with a terminal emulation program) to the Craft Port and set the Craft Switch to CRAFT Mode. Power ON to reset the unit. The Cisco VG30D Voice Gateway will Self Test again, and the terminal will display any failures. If no Self Test failures exist, but the Power LED remains amber, check that the POST switch has not been left in the Factory setting. -
Page 90: Port Failure Alarm
Power OFF and connect a dumb terminal (or computer with a terminal emulation program) to the Craft Port and set the Craft Switch to CRAFT Mode. Power ON to reset the unit. The Cisco VG30D Voice Gateway will start Self-Test again and request the IP addresses and sub-net masks if they have not already been set. -
Page 91: Checking Cables
Check that the cables are 75 ohm and not 50 ohm. The centre pin diameter differs. • Perform local checks and ensure fault symptoms do not vary between them. If they do, a cable fault • is indicated. Cisco VG30D Voice Gateway User Guide 10-7 OL-19276-01... -
Page 92: Call Failures
If the attached equipment is indicating a problem, you may be able to diagnose the fault by referring to that equipment’s troubleshooting documentation. Log in to the Cisco VG30D Voice Gateway by using a web browser. Check that the Diagnostic Overview window shows no problems. -
Page 93: Fatal Errors
These will contain basic information, but on receipt of the trap, the user is intended to connect to the Cisco VG30D Voice Gateway unit by using the Gateway management Interface for a more detailed summary. The following events will result in a trap being sent:... -
Page 94: Browser Interface Problems
Unable to connect a Web browser to the Gateway Management Interface. Potential Cause and Action A user is already logged in to the Cisco VG30D Voice Gateway, or the last user failed to log out. Retry connecting after waiting for the Non-Use Timeout period to expire. - Page 95 Window selected from menu will appear (probably with no content) and then disappear. Potential Cause and Action The browser has been set to disable pop-ups. The Cisco VG30D Voice Gateway requires that pop-ups be enabled in the browser for the management program to function correctly.
- Page 96 Chapter 10 Fault Determination Browser Interface Problems Cisco VG30D Voice Gateway User Guide 10-12 OL-19276-01...
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Page 97: Appendix
This information must be read prior to use of this equipment and overrides as appropriate any information in respect of connection and use of the equipment. Address any enquiries regarding regulatory aspects of this equipment to Cisco Systems, Inc. Connection to Mains Voltage Supply The wires in the mains lead are coloured in accordance with the following code. -
Page 98: Network Connections
This requires a PVC covered earth cable (longitudinal Green and Yellow coloured stripes in accordance with EN 60950 / IEC60950) and must be connected to the chassis earth stud on the back of the unit. Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 99: Lithium Cell
Current rating 17 Amps, with a cross sectional area of 1.5 mm , Wire 7/0.53 mm • • Terminated at the Cisco VG30D Voice Gateway with an M3 ring terminal 1-2.6 mm conductor Note When the 75-ohm BNC connectors are in use, permanent earthing replaces the requirements of clause 6.1.2 of EN 60950 as both the TNV and the metal case have an earth connection. -
Page 100: Safety Declaration Of Conformity
Special National Conditions Norway The local distributor of the Cisco VG30D Voice Gateway in Norway must attach a self adhesive label placed just above the fuse rating, which is situated above the mains inlet filter. This label displays the following text in Norwegian:... -
Page 101: Denmark
Approvals, Safety Instructions, and Statutory Information Special National Conditions Denmark The local distributor of the Cisco VG30D Voice Gateway in Denmark must ensure that the power supply cord is provided with a moulded plug. Cisco VG30D Voice Gateway User Guide... - Page 102 Appendix A Approvals, Safety Instructions, and Statutory Information Special National Conditions Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 103: Appendix
[10] (Environmental, Europe) ETS 300 019:1994, Part 2 Environmental conditions and environmental tests for telecommunications equipment. [11] (Environmental, International) IEC-600 68-2 series, Basic environmental testing procedures. [12] DPNSS [BTNR 188] 2001 Digital Private Network Signalling System No.1 (DPNSS1). Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 104: Technical Specifications
2.6 kg. 4 kg fully packaged. Cooling Side-to-side forced air Mounting 19-inch rack mounting Reliability MTBF > 30,000 hours MTTR 30 minutes. No field repair option exists. The unit gets replaced and returned for factory repair. Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 105: Real Time Clock/Nvram Devices
DPNSS: BTNR 188 issue 7 Signalling Orientation All protocols fully ET/PBX configurable Clocking Clock Source The unit can be synchronised to either primary port. Internal Clock Stability E1 - 2.048Mbit/s ± 100 ppm Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 106: Management Interface
Appendix B References and Technical Specifications Technical Specifications Management Interface Web Browser Microsoft Internet Explorer 5.0 or later • Netscape 6.0 or later • Firefox 1.5 or later • Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 107: Appendix
Maximum voltage/current 60V at 500mA over the operating ambient temperature range Craft Port - Craft Mode V.24/V.28 (RS232) Connector 9 pin, female sub-miniature D connector Pin 2 TxD Pin 3 RxD Pin 5 GND Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 108: Craft Port - Factory Mode
Interactive ASCII menu text interface Management Protocol Structured ASCII command/response interface RJ45 120 - SCN Use screened cables. Note Connector RJ45 Pin 1 TxD Pin 2 TxD Pin 4 RxD Pin 5 RxD Cisco VG30D Voice Gateway User Guide OL-19276-01... -
Page 109: Appendix
Craft Port Management Craft Port Functionality & Operation The Craft Port provides a secondary means of managing the Cisco VG30D Voice Gateway. Use it for presentation of self-test results and for basic IP address parameter setup. It also provides a means by which low-level functions and diagnostics may be accessed during normal operation. - Page 110 Appendix D Craft Port Management Craft Port Functionality & Operation Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 111: Appendix
Maintenance Replacement In the unlikely event that an Cisco VG30D Voice Gateway should fail, you may need to replace it with a maintenance spare that will need to be configured to the same settings as the field Cisco VG30D Voice Gateway. - Page 112 Appendix E Useful Information Maintenance Replacement Cisco VG30D Voice Gateway User Guide OL-19276-01...
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Page 113: G L O S S A R Y
Digital Access Signalling System Number 2. The current version of the DASS protocol. Often just DASS2 referred to as DASS. Differentiated Services. DiffServ Digital Private Network Signalling System. DPNSS Dual tone multifrequency. DTMF Encryption Control Protocol. Cisco VG30D Voice Gateway User Guide GL-1 OL-19276-01... - Page 114 Extension of ITU-T standard H.320 that enables videoconferencing over LANs and other H.323 packet-switched networks, as well as video over the Internet. An ITU standard that defines supplementary services. H.450 Hertz. Internet Protocol. Integrated Services Digital Network. ISDN Cisco VG30D Voice Gateway User Guide GL-2 OL-19276-01...
- Page 115 NVRAM Originating Line Indicator (ITU-T/CCS #7). Password Authentication Protocol. Perceptual Analysis Measurement System. PAMS Per-Hop Behaviour. Private Branch Exchange. Personal Computer. Power On Self Test. POST Add to the start of. Prepend Cisco VG30D Voice Gateway User Guide GL-3 OL-19276-01...
- Page 116 Recommended Standard 232 (computer serial interface, IEEE). RS-232 Real Time Control Protocol (RFC 1889). RTCP Switched Circuit Network. Service Indicator Code. Simple Network Management Protocol. SNMP Transmission Control Protocol. Time Division Multiplex. Type of Service. Time Slot. Cisco VG30D Voice Gateway User Guide GL-4 OL-19276-01...
- Page 117 Glossary User Datagram Protocol. Voice Active Detector. Virtual Private Network. Cisco VG30D Voice Gateway User Guide GL-5 OL-19276-01...
- Page 118 Glossary Cisco VG30D Voice Gateway User Guide GL-6 OL-19276-01...