Microsoft Mail link icon does not appear.
The Microsoft Mail link requires the file MAPI.DLL. Check the
following items to verify this file is in the correct place:
Make sure that the path to this file, which is usually C:\MSMAIL, is
included in the path statement in your AUTOEXEC.BAT file.
The WIN.INI file must include the line MAPI=1 in the [Mail] section.
Installing Novell GroupWise will overwrite MAPI.DLL, making
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Microsoft Mail unavailable.
WordPerfect Office link icon does not appear.
To correct this problem, perform the following steps:
Make sure that the file WPC.INI in your Windows directory contains the
1
line WPOF=<path>\ofwin.exe (where <path> represents the
location of OFWIN.EXE) in the [AppServer] section.
Make sure that the file WIN.EXE is in the specified path. If it is not,
2
check with your network or system administrator.
If Novell GroupWise has been installed, the WordPerfect Office link will
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disappear. Novell GroupWise is an upgrade to the WordPerfect Office.
Da Vinci eMAIL link icon does not appear.
To correct this problem, perform the following steps:
From the Edit menu, choose Preferences. The PaperPort Preferences
1
dialog box appears.
Click the Da Vinci icon in the Category area.
2
Type the path for the Da Vinci EMAINWIN.EXE file.
3
Run Da Vinci eMAIL at least once on your computer before running the
4
PaperPort software so that the link icon appears.
EN
Troubleshooting and Error Messages 7-13