Scan Was Not Successful; Scanning Takes Too Long Or Freezes The Computer; Cannot Scan To A Computer Over A Network - Dell V525W Manual

Troubleshooting
M
AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT
CORNER
Partial copies or scans of documents or photos
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE
PLACEMENT CORNER
S
ELECT A PAPER SIZE THAT MATCHES THE LOADED PAPER
M O
AKE SURE THE RIGINAL

Scan was not successful

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
ESTART THE COMPUTER

Scanning takes too long or freezes the computer

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED
R
ESTART THE COMPUTER

Cannot scan to a computer over a network

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK
S
IZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING
.
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