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Table of Contents
Dell V313w User's Guide
August 2010
www.dell.com | support.dell.com
Machine type(s):
4443
Model(s):
1d1, 1dw, 5dw

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Table of Contents

   Also See for Dell V313

   Summary of Contents for Dell V313

  • Page 1: Method

    Dell V313w User's Guide August 2010 www.dell.com | support.dell.com Machine type(s): 4443 Model(s): 1d1, 1dw, 5dw...
  • Page 2: Table Of Contents

    Understanding the parts of the printer..........................9 Ordering and replacing supplies...........11 Ordering ink cartridges..............................11 Replacing ink cartridges..............................11 Recycling Dell products..............................13 Using the printer control panel buttons and menus....14 Using the printer control panel............................14 Changing temporary settings into new default settings..................15 Changing the Power Saver timeout..........................16 Saving paper and energy with Eco-Mode........................17...
  • Page 3 Printing basic documents..............................29 Printing specialty documents............................33 Working with photos................................35 Printing from a Bluetooth-enabled device.........................40 Printing on both sides of the paper (duplexing)......................43 Managing print jobs................................46 Copying....................50 Tips for copying..................................50 Making copies..................................50 Copying photos..................................50 Enlarging or reducing images............................51 Adjusting copy quality...............................51 Making a copy lighter or darker.............................51 Collating copies using the printer control panel.....................52 Repeating an image on one page..........................52...
  • Page 4 Maintaining the printer..............84 Maintaining ink cartridges...............................84 Cleaning the exterior of the printer..........................86 Cleaning the scanner glass..............................86 Troubleshooting................87 Before you troubleshoot..............................87 Using the Service Center to solve printer problems....................87 If Troubleshooting does not solve your problem....................87 Setup troubleshooting..............................87 Jams and misfeeds troubleshooting..........................94 Print troubleshooting................................96 Copy and scan troubleshooting.............................98 Memory card troubleshooting.............................100...
  • Page 5: Safety Information

    Safety information Connect the power cord to an electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
  • Page 6: About Your Printer

    About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.
  • Page 7: Finding Information About The Printer

    Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, For updates, check our Web site at support.dell.com. depending on your printer model • Caring for and maintaining the printer •...
  • Page 8 Installation software CD • Software and Drivers—Certified drivers for your printer and installers for Dell printer software Note: If you purchased your Dell computer and printer • Readme files—Last-minute technical changes, or advanced at the same time, then documentation and drivers for your printer are already installed on your computer.
  • Page 9: Understanding The Parts Of The Printer

    Understanding the parts of the printer Use the Paper support Load paper. Wi-Fi indicator Check wireless status. Note: This feature is available in selected models only. Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed.
  • Page 10 Use the Scanner glass Scan and copy photos and documents. Security slot Install an anti-theft cable on your printer. Power supply with port Connect the printer to a power source. USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
  • Page 11: Ordering And Replacing Supplies

    Series 22R Color cartridge, high yield Licensed for a single use only. After use, return this cartridge to Dell for remanufacturing, refilling, or recycling. To know more about recycling Dell products, visit www.dell.com/recycling. Available only on the Dell Web site at www.dell.com/supplies.
  • Page 12 Press the release tab, and then remove the used ink cartridge or cartridges. Warning—Potential Damage: Do not remove the old cartridges until you have the new cartridges available, or the ink remaining in the printhead may dry out and clog the nozzles. Unpack the cartridges.
  • Page 13: Recycling Dell Products

    Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. Close the printer. Recycling Dell products To return Dell products to Dell for recycling: Click or Start. Click All Programs or Programs, and then select the printer program folder from the list.
  • Page 14: Using The Printer Control Panel Buttons And Menus

    Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Use the: Power button • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode.
  • Page 15: Changing Temporary Settings Into New Default Settings

    Use the: Cancel button • Cancel a print, copy, or scan job in progress. • Exit from a menu level of the Copy, Scan, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode.
  • Page 16: Changing The Power Saver Timeout

    Photo menu The following Photo options will not time out after two minutes of inactivity or after you turn off the printer, but they will return to the factory default settings when a memory card or flash drive is removed. •...
  • Page 17: Saving Paper And Energy With Eco-mode

    Saving paper and energy with Eco-Mode The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money. Note: If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode.
  • Page 18: Using The Printer Software

    Linux openSUSE 11.0 and 11.1 (Web only) • Linux Fedora 10 (Web only) The printer driver for this operating system is available only at support.dell.com. Note: Updated printer firmware may be available at support.dell.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed.
  • Page 19: Printer Software

    Add, edit, or delete contacts in the built-in phone book. • Access the Dell Fax Setup Utility. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
  • Page 20: Using The Macintosh Printer Software

    Dell All-In-One Center • Scan photos and documents. (referred to as All-In-One Center) • Customize settings for scan jobs. Dell AIO Setup Utility • Customize settings for fax jobs. (referred to as AIO Setup Utility) • Create and edit the Contacts list.
  • Page 21: Finding And Installing Optional Software

    Use the Dell Network Card Reader • View the contents of a memory device inserted into a network printer. (referred to as Network Card Reader) • Transfer photos and PDF documents from a memory device to the computer over a network.
  • Page 22: Updating The Printer Software (windows Only)

    Updating the printer software (Windows only) Checking for software updates Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Support tab, select Check for updates. Follow the instructions on the computer screen.
  • Page 23: Installing The Printer Software

    Close all open applications. Download the latest installer from the printer Web site. Launch the printer installation software, and then follow the instructions on the computer screen. Using the Internet Updated printer software may be available at support.dell.com. Using the printer software...
  • Page 24: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Center the paper on the paper support. Adjust the paper guides so they rest against the edges of the paper.
  • Page 25: Paper And Specialty Media Guidelines

    Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup and the top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper •...
  • Page 26 Load up to: Make sure that: 10 envelopes • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the stamp in the lower left corner.
  • Page 27: Saving Paper Default Settings

    Load up to: Make sure that: 10 iron-on transfers • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. •...
  • Page 28: Loading Original Documents On The Scanner Glass

    Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid. Loading paper and original documents...
  • Page 29: Printing

    Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...
  • Page 30: Collating Printed Copies

    Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. •...
  • Page 31: Printing Multiple Pages On One Sheet

    From the Copies area of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first.
  • Page 32: Printing Documents From A Memory Card Or Flash Drive (windows)

    From the print options pop-up menu, choose Layout. From the Pages per Sheet pop-up menu, choose the number of page images to print on each page. Adjust other settings as needed. Click Print. Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: •...
  • Page 33: Printing Specialty Documents

    Printing specialty documents Printing envelopes For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Navigate to: Print Setup tab > Paper Type list > select Plain Paper Navigate to: Paper Size list > select your envelope size If no size matches the envelope size, then set a custom size.
  • Page 34: For Macintosh Users

    Navigate to: Print Setup tab > Paper Type list > select your paper type Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size. Click OK to close any printer software dialogs. Click OK or Print.
  • Page 35: Working With Photos

    Click OK to close any printer software dialogs. Click OK or Print. For Macintosh users With a document open, choose File > Page Setup. From the “Format for” pop-up menu, choose your printer. From the Paper Size pop-up menu, choose Manage Custom Sizes. Adjust the settings as needed to create a custom size, and then click OK.
  • Page 36: Printing Photos Using The Printer Control Panel

    Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. Look for Memory Card Detected or Storage Device Detected on the display. Notes: •...
  • Page 37: Printing Photos From A Memory Device Using The Printer Software

    Notes: • Select Easy Photo if you want to print photos quickly. • Select Print Photos if you want to customize the photos before printing them. Press the arrow buttons to select a photo printing option, and then press Note: You can choose to print the most recent photo, print all the photos, print photos that fall within a date range, print photos by selecting the photo numbers on a proof sheet, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF).
  • Page 38: Printing Photos From A Pictbridge-enabled Digital Camera

    Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. Insert the other end of the cable into the PictBridge port on the front of the printer.
  • Page 39: Printing Photos From A Memory Device Using The Proof Sheet

    Printing photos from a memory device using the proof sheet Load letter- or A4-size plain paper. From the printer control panel, press Insert a memory card or flash drive. If document files and image files are stored in the memory device, then press the arrow buttons to select Photos, and then press Press the arrow buttons to scroll to Proof Sheet, and then press Press the arrow buttons to select an option to print a proof sheet.
  • Page 40: Printing From A Bluetooth-enabled Device

    Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of each, and the print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer or connect the camera to the printer.
  • Page 41: Setting The Bluetooth Security Level

    To set up a connection between the printer and a Bluetooth-enabled device: Insert a USB Bluetooth adapter into the USB port located on the front of the printer. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. From the printer control panel, press Press the arrow buttons to scroll to Bluetooth Setup, and then press Press the arrow buttons to scroll to Discovery, and then press...
  • Page 42 From the printer control panel, press Press the arrow buttons to scroll to Bluetooth Setup, and then press button Press the arrow buttons to scroll to Security Level, and then press Press the arrow buttons to select the security level, and then press •...
  • Page 43: Printing On Both Sides Of The Paper (duplexing)

    Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on select printer models, supports A4- and letter-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually.
  • Page 44: Printing On Both Sides Of The Paper (duplexing) Manually

    From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding. • For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Portrait Landscape • For Short-Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape).
  • Page 45 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation.
  • Page 46: Managing Print Jobs

    From the Print or “Pages to Print” pop-up menu, choose to print the even-numbered pages. Click Print. Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer.
  • Page 47: Pausing Print Jobs

    For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. From the Print Quality pop-up menu, choose Draft or Quick Print as the printing mode. From the Presets pop-up menu, choose Save as, and then type a name for your setting configuration.
  • Page 48: Resuming Print Jobs

    For Macintosh users Click the printer icon on the Dock. The print queue dialog appears. Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system.
  • Page 49 Press Enter, or click OK. The printer folder opens. Right-click the printer, and then select Open or See what's printing. Cancel the print job: • If you want to cancel a particular print job, then right-click the document name, and then select Cancel. •...
  • Page 50: Copying

    Copying Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 51: Enlarging Or Reducing Images

    From the printer control panel, press Press until Photo Reprint appears. Press the arrow buttons to scroll to Yes, and then press Press the arrow buttons to select the desired photo size, and then press Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Enlarging or reducing images Load paper.
  • Page 52: Collating Copies Using The Printer Control Panel

    From the printer control panel, press Press until Lighter/Darker appears. Press the arrow buttons to adjust the slider. Note: Pressing the left arrow button makes the copy lighter, and pressing the right arrow button makes the copy darker. Press Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
  • Page 53: Copying Multiple Pages On One Sheet

    Copying multiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page. For example, you can condense a 20-page document into five pages if you use this setting to print four page images per sheet.
  • Page 54: Canceling Copy Jobs

    Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. Press to print on one side of the paper. Load the next page of the document.
  • Page 55: Scanning

    Scanning Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 56: Scanning To A Flash Drive Or Memory Card

    Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN. Press each time you enter a number.
  • Page 57: Scanning Documents Into An Editing Application

    Printer Home > select your printer > Photo • If you want to scan a single photo, or multiple photos as a single image, then select Single photo. • If you want to scan multiple photos at once and save them as separate images, then select Split into individual photos.
  • Page 58: Scanning Directly To E-mail Using The Printer Software

    Navigate to: Printer Home > select your printer > Document Scanning starts and the scan progress dialog appears. When the scan is finished, save the document in a word-processing application. Open the document in the selected application to edit it. For Macintosh users Load an original document.
  • Page 59: Scanning To A Pdf

    For Macintosh users Load an original document. From the Finder desktop, double-click the printer program folder. Double-click the printer Center to open the All-In-One Center. From the “What is being scanned?” area of the All-In-One Center, select a document type. From the “How will the scanned image be used?”...
  • Page 60: Scanning Faq

    Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a document to edit the text, then make sure you choose an OCR application.
  • Page 61: Networking

    Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE 802.11g wireless print server and you are having issues with an n router, then verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand or model.
  • Page 62: Printing A Network Setup Page

    A valid WPA passphrase has: • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive. Every device on the wireless network must use the same WPA passphrase.
  • Page 63: Installing The Printer On Other Computers

    If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
  • Page 64: Special Wireless Installation Instructions

    For Macintosh users Close all open applications. Download the latest installer from the printer Web site. Launch the printer installation software, and then follow the instructions on the computer screen. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. •...
  • Page 65: Assigning A Static Ip Address

    From the wireless networks list that appears, select your network, and then click Continue. If your wireless network does not appear in the list: Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network from the list, and then click Continue. Enter the details about your wireless network.
  • Page 66: Advanced Wireless Setup

    For Macintosh users From the Finder, navigate to: Applications > select your printer folder Double-click Wireless Setup Assistant. Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you: •...
  • Page 67 WEP keys must be: • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. Write down the password for your network. Make sure you copy it exactly, including any capital letters. Windows Vista will enable the ad hoc network for you.
  • Page 68 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it exactly, including any capital letters. In the “Confirm network key” box, type the same WEP key. Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. Click OK twice to close the two open windows.
  • Page 69: Adding A Printer To An Existing Ad Hoc Wireless Network

    Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.
  • Page 70 Close all open applications. Download the latest installer from the printer Web site. Double-click Dell Extras > Dell Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.
  • Page 71: Sharing A Printer In A Windows Environment

    From the Printer List dialog, choose the printer you want to use, and then click Add. From the Printer Browser, select your printer, and then click Add. A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection.
  • Page 72: Networking Faq

    Sharing a printer in a Macintosh environment From the Finder, choose Help > Mac Help. In the Search field, type sharing the printer on a network, and then press return. Select only one of the following: • Sharing your printer with Mac OS X users—Let other Macintosh computers on the network that use Mac OS X version 10.4 or later use any printer connected to your Macintosh computer.
  • Page 73: Where Do I Find My Ssid

    • See the documentation that came with your access point (wireless router). If your access point is using the default settings, then you can find the information in the documentation. • View the security settings on the access point. Open a Web browser, and then type the IP address of the access point in the address field. Notes: –...
  • Page 74: How Are Home Networks Configured

    If you are not using a password, then choose No Security. Characters Security type Exactly 10 or 26 hexadecimal characters Exactly 5 or 13 ASCII characters Exactly 64 hexadecimal characters WPA or WPA2 From 8 to 63 ASCII characters Notes: –...
  • Page 75 • The network is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...
  • Page 76: Why Do I Need An Installation Cable

    Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time.
  • Page 77: How Are Infrastructure And Ad Hoc Networks Different

    Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through an access point (wireless router).
  • Page 78: How Can I Improve Wireless Signal Strength

    How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.
  • Page 79 How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users Obtain the SSID of the network that the computer is connected to: Type the IP address of your access point (wireless router) in the address field of your Web browser.
  • Page 80: What Is A Mac Address

    In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. Write down the SSID. For Macintosh users with an access point Type the IP address of the access point in the address field of your Web browser and continue to step 2.
  • Page 81: How Do I Find The Mac Address

    Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses, as well as prevent access from unwanted devices. If your network uses MAC address filtering, then be sure to add the MAC address of the printer to the list of allowed devices.
  • Page 82: How Do I Locate Ip Addresses

    What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other, either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols.
  • Page 83 What is a key index? A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point.
  • Page 84: Maintaining The Printer

    Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.
  • Page 85: Cleaning The Printhead Nozzles

    Press the arrow buttons to scroll to Align Printer, and then press Press again. An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users Load plain paper. Click or Start.
  • Page 86: Cleaning The Exterior Of The Printer

    Press the arrow buttons to scroll to Clean Printhead, and then press Press to clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home.
  • Page 87: Troubleshooting

    Select Printer Home. From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting •...
  • Page 88: Incorrect Language Appears On The Display

    • “Printer is printing blank pages” on page 92 • “Printer is busy or does not respond” on page 93 • “Cannot delete documents from the print queue” on page 93 • “Cannot print through USB” on page 93 Incorrect language appears on the display If the "Before you troubleshoot"...
  • Page 89 EMOVE AND REINSERT THE PRINTHEAD Open the printer and lift the latch. Remove the printhead. Warning—Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. Wipe the contacts using a clean, lint-free cloth. • On the printhead Troubleshooting...
  • Page 90 • On the printhead carrier Warning—Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. Reinsert the printhead, and then close the latch until it clicks. Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. Troubleshooting...
  • Page 91: Software Did Not Install

    Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Before you reinstall the software, do the following: AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX...
  • Page 92: Printer Is Printing Blank Pages

    ECONNECT THE PRINTER POWER SUPPLY Turn off the printer, and then unplug the power cord from the wall outlet. Gently remove the power supply from the printer, and then reinsert it. Plug the power cord into the wall outlet, and then turn on the printer. EMOVE AND RECONNECT THE CABLE CONNECTED TO YOUR PRINTER HECK THE...
  • Page 93: Printer Is Busy Or Does Not Respond

    Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE PRINTER IS NOT IN OWER AVER MODE If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the printer.
  • Page 94: Jams And Misfeeds Troubleshooting

    Press Enter, or click OK. The Device Manager opens. Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation. EMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting •...
  • Page 95: Paper Jam In The Duplex Unit

    Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Push down the duplex latches and pull out the duplex unit. CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path.
  • Page 96: Print Troubleshooting

    Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: HECK PAPER CONDITION Use only new, unwrinkled paper. HECK PAPER LOADING •...
  • Page 97 From the Paper Options area of the Print Setup tab, select Borderless. For Macintosh users With a photo open, choose File > Page Setup. If there is no Page Setup item on the File menu, then go to step 2. Otherwise, specify your print settings: From the Settings pop-up menu, choose Page Attributes.
  • Page 98: Copy And Scan Troubleshooting

    Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. •...
  • Page 99: Scanner Unit Does Not Close

    Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ET YOUR PRINTER AS THE DEFAULT PRINTER EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close Lift the scanner unit.
  • Page 100: Memory Card Troubleshooting

    Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.
  • Page 101: Nothing Happens When A Memory Card Is Inserted

    Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. •...
  • Page 102: Wireless Troubleshooting

    Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE...
  • Page 103: Resetting The Wireless Settings To Factory Defaults

    • Your WEP key or WPA passphrase is correct (if your network is secure). Log into the wireless access point (wireless router) and check the security settings. A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.
  • Page 104 AKE SURE ODE IS TURNED OFF Certain printer features are not available when Demo Mode is turned on. From the printer control panel, navigate to: > Demo Mode > Off > save the setting HECK YOUR KEY OR PASSPHRASE If your access point is using WEP security, then the WEP key should be: •...
  • Page 105 HECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point. •...
  • Page 106 For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu. Write down the SSID.
  • Page 107: The Continue Button Is Unavailable

    The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked: HECK IF THE CABLE IS SECURELY PLUGGED INTO THE PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with the symbol.
  • Page 108: Cannot Print And There Is A Firewall On The Computer

    Notes: • When you get to the Software Already Installed screen, make sure you select Install a printer. • If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard. HECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE ACTIVITY ON THE PORT...
  • Page 109: Wi-fi Indicator Light Is Green But The Printer Does Not Print (windows Only)

    Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: LLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen.
  • Page 110: Wi-fi Indicator Light Is Still Orange

    Click the Ports tab. Locate the selected port. The selected port has a check beside it in the Port column. If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column.
  • Page 111: Wi-fi Indicator Light Is Blinking Orange During Installation

    OVE THE COMPUTER AND OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT WIRELESS ROUTER The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters.
  • Page 112 If your access point is using WPA or WPA2 security, then the WPA passphrase should be: • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive.
  • Page 113 For Macintosh users Make sure AirPort is turned on: From the Apple menu, navigate to: System Preferences > Network The AirPort status indicator should be green. Notes: • Yellow means the port is active but not connected. • Red means the port has not been configured. Obtain the IP address of the access point: From the Apple menu, navigate to: About This Mac >...
  • Page 114 Press Enter. If the printer responds, then you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, then “Request timed out.” appears. •...
  • Page 115: Wireless Print Server Not Installed

    Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen. For Macintosh users From the Finder, navigate to: Applications >...
  • Page 116 Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address. • View the printer settings. From the printer control panel, navigate to: > Network Setup > TCP/IP Look for IP Address. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
  • Page 117: Communication With Printer Lost When Connected To Virtual Private Network (vpn)

    Right-click the printer, and then select Properties or Printer properties from the menu. Click the Ports tab. Click the box next to Enable bidirectional support if it is not already checked. Click Apply > OK, and then try to print again. Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private...
  • Page 118 • Streaming video • Too many computers on the wireless network at once LIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any appliance containing a motor can disrupt wireless network communications.
  • Page 119 Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads. For more information on assigning static IP addresses, see the documentation that came with your router and operating system. HECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers.
  • Page 120: Notices

    Notices Product information Product name: Dell V313w Series Machine type: 4443 Model(s): 1d1, 1dw, 5dw Edition notice August 2010 This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
  • Page 121: Noise Emission Levels

    Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 122: Power Consumption

    Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature -40–60° C (-40–140° F) Storage temperature 1–60° C (34–140° F) Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
  • Page 123: Off Mode

    inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product.
  • Page 124 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 125: Notice To Users Of The Canadian Telephone Network

    of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
  • Page 126: Using This Product In Switzerland

    telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
  • Page 127: Regulatory Notices For Wireless Products

    relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 128 The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement.
  • Page 129 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 130 Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas. Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
  • Page 131: Index

    Index canceling copies copy job 54 making 50 ad hoc print job 48 copy and scan troubleshooting SSID 66 scan job 60 cannot scan to computer over a WEP 66 cannot delete documents from network 100 ad hoc network 77 print queue 93 copier or scanner does not ad hoc wireless network...
  • Page 132 copying, manual 53 extending drying time 43 heavyweight matte paper 25 labels 26 printing, automatic 43 printing 33 printing, manual 44 language changing 88 improving scan quality 60 LiveBox 64 incorrect language appears on Eco-Mode loading display 88 using 17 documents on scanner glass 28 index cards 26 emission...
  • Page 133 networking power supply port 10 computer slows down when finding IP address of printer control panel 9 printing 98 computer 82 printhead 10 poor quality at the edges of finding IP address of printer 82 scanner glass 10 page 96 IP addresses 82 scanner unit 10 slow print speed 98...
  • Page 134 USB 93 wireless network 102 recycling 6 incorrect language appears on troubleshooting, copy Dell products 13 display 88 scanner unit does not close 99 reducing an image 51 page does not print 91 troubleshooting, copy and scan...
  • Page 135 93 Edition 18 card across wireless printer printing blank pages 92 Dell Ink Management System 18 network 102 printhead error 88 Fast Pics 18 printer and computer on different software did not install 91...

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