Dell V525W Manual page 154

Troubleshooting
M D M
AKE SURE EMO ODE IS TURNED OFF
Select printer features are not available when Demo Mode is turned on.
From the printer control panel, navigate to:
> Setup > > Demo Mode >
C WEP
HECK YOUR KEY OR
If your access point is using WEP security, then the WEP key should be:
•
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
•
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WEP key are case‑sensitive.
If your access point is using WPA or WPA2 security, then the WPA passphrase should be:
•
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
• From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WPA passphrase are case‑sensitive.
Note: If you do not know this information, then see the documentation that came with the access point, or
contact your system support person.
C
HECK IF YOUR ACCESS POINT HAS AN ASSOCIATION
Wireless broadband boxes in Europe, the Middle East, and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or
Club Internet may require you to press an association/registration button when adding the printer to your wireless
network.
If you are using one of these boxes and need more information, then see the documentation that came with your
box, or contact your Internet Service Provider (ISP).
M
OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless
phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to
these devices.
M
OVE THE COMPUTER AND
The range of your wireless network depends on many factors, including the abilities of your access point and network
adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.
C
HECK THE WIRELESS SIGNAL QUALITY
Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another
factor is causing the problem.
> Off >
WPA
PASSPHRASE
/
REGISTRATION BUTTON
/
OR PRINTER CLOSER TO THE ACCESS POINT
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