Other Troubles - Epson Stylus Pro 7890 User Manual

Epson Stylus Pro 9890/9908/7890/7908

Other troubles

Cause
Color ink runs out quickly
even when printing in the
Advanced B&W Photo mode
or when printing black data.
The printer driver is not the
latest version.
The paper is not cut cleanly.
There are copies of the printer
driver in Windows.
The red light is on inside the
printer.
The plastic part in the roll
paper cover comes off.
User's Guide
Problem Solver
What to do
Color ink is consumed in print head cleaning.
When print head cleaning is performed, all nozzles are cleaned so that the
ink for all colors is consumed. (Even when Advanced B&W Photo mode is
selected, the ink for all colors is consumed during cleaning.) However, when
you specify nozzles using CLEAN EACH COLOR in the MAINTENANCE menu, you
can save the inks when you perform cleaning.
See "Head cleaning" on page 78
Please obtain the latest printer driver.
Normally the printer driver packaged with the printer can be used without
any problems. However, when applications are upgraded, it may be
necessary to upgrade the printer driver. In this case, access the Epson Web
site to obtain the latest printer driver.
Replace the cutter.
If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.
See "Replacing the Cutter" on page 72
Have you installed the same printer driver several times?
If you install the driver for this printer when the driver for the printer is already
installed in Windows, icons labeled as copies appear in the Printer or Printers
and Faxes folder (e.g., [EPSON Stylus Pro 9890 (Copy 2)], [EPSON Stylus Pro
9890 (Copy 3)]) You may delete the copies and leave the icon of the
original driver. If at least one icon remains for the printer in the printer folder,
the printer driver itself is not deleted even if the other icons are deleted.
This is not a failure.
The red light is a lamp inside the printer.
Reattach the part.
Reattach the plastic part from the rear side of the printer, keeping the roll
paper cover closed. Insert the part from its top edge into the roll paper
cover.
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