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IBM HS40 - BladeCenter - 8839 Installation And User Manual

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Download this manual See also: Setup Manual
BladeCenter HS40
Type 8839
Installation and
User's Guide
Welcome. . .
Thank you for buying an
IBM server.
Your server is based
on Enterprise X-Architecture,
and it features superior
performance, availability, and
scalability.
This server
Installation
and User's
Guide
contains
information for setting up,
configuring, and using
your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Install options:
• Drives
• Microprocessors
• Storage expansion unit
• Memory
• I/O expansion
If the BladeCenter
or
BladeCenter T
is not installed in a
rack, install it now
Install and start
the blade servers
Install an operating system
(choose one method)
Using Server Guide
Go to the Web for
instructions
http://
www.ibm.com/pc/support.html
Install addtional
applications, such as
IBM systems management
software and IBM
ServeRAID programs
Server is ready to use.
Go to the Server Support
flowchart to register
and profile your server.
Using the NOS
installation instructions
at www.ibm.com/pc/support

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Summary of Contents for IBM HS40 - BladeCenter - 8839

  • Page 1 IBM systems management software and IBM ServeRAID programs You can also find the most current information about your server on the IBM Web site at: Server is ready to use. Go to the Server Support http://www.ibm.com/pc/support flowchart to register and profile your server.
  • Page 2 Check all cables for loose connections and verify that all optional devices you ® installed are on the ServerProven list. You can view the ServerProven list at http://www.ibm.com/pc/compat/ View information about IBM support line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Problem http://www.ibm.com/planetwide/ solved?
  • Page 3 ERserver BladeCenter HS40 Type 8839 Installation and User’s Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of Limited Warranty Z125-4753-07 11/2002,” on page 79 and Appendix C, “Notices,” on page 95. Third Edition (May 2004) © Copyright International Business Machines Corporation 2004. All rights reserved.

  • Page 5: Table Of Contents

    Reliability, availability, and serviceability features ... . . 9 IBM Director ......10 Major components of the BladeCenter HS40 Type 8839 blade server .
  • Page 6 ....78 Hardware service and support ....78 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 . . 79 Part 1 - General Terms .
  • Page 7 Battery return program ..... . 97 Electronic emission notices ....98 Federal Communications Commission (FCC) statement .
  • Page 8 BladeCenter HS40 Type 8839: Installation and User’s Guide...

  • Page 9: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2004...
  • Page 10 All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book.
  • Page 11 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 12 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 16G8095 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 13 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 14 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.

  • Page 15: Chapter 1. Introduction

    Model number _____________________________________________ Serial number _____________________________________________ 1. Enterprise X-Architecture technology takes full advantage of existing IBM technologies to build powerful, scalable, and reliable Intel processor-based servers. For more information about IBM Enterprise X-Architecture, go to http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html. © Copyright IBM Corp. 2004...
  • Page 16 BladeCenter unit. You will need these numbers when you register your blade server with IBM. Your BladeCenter HS40 blade server will have one of the bezels shown in the following illustration.

  • Page 17: Related Documentation

    In addition to this Installation and User’s Guide, the following documentation is provided in Portable Document Format (PDF) on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with your IBM BladeCenter HS40 Type 8839 blade server: v Safety Information This document contains translated caution and danger statements.
  • Page 18 These updates are available from the IBM Web site. Complete the following steps to check for updated documentation and technical updates: 1.

  • Page 19: Features And Specifications

    BladeCenter HS40 Type 8839 blade server operating in a non-NEBS/ETSI environment. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM Eserver BladeCenter Type 8677 and IBM Eserver BladeCenter T Types 8720 and 8730. Microprocessor:...

  • Page 20: Bladecenter Hs40 Specifications For Nebs/Etsi Environments

    The following table provides a summary of the features and specifications of the BladeCenter T HS40 Type 8839 blade server operating in a NEBS/ETSI environment. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM Eserver BladeCenter T Type 8720. Microprocessor: Size: Predictive Failure Analysis (PFA) alerts: v Height: 24.5 cm (9.7 inches)

  • Page 21: The Ibm Bladecenter And Bladecenter T Documentation Cds

    The IBM BladeCenter and BladeCenter T Documentation CDs The IBM BladeCenter and BladeCenter T Documentation CDs contain documentation for your server in PDF and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM BladeCenter and BladeCenter T Documentation CDs require the following minimum hardware and software: v Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 98, or...

  • Page 22: Notices And Statements Used In This Document

    For more information, see the IBM Director documentation on the IBM Director CD. Note: As of the date of this document, the IBM Director CD does not come with the BladeCenter T unit. If you have the BladeCenter T unit, see “IBM Director” on page 10 for more information about the IBM Director program.

  • Page 23: Reliability, Availability, And Serviceability Features

    information about the ServerGuide Setup and Installation CD, see “Using the ServerGuide Setup and Installation CD” on page 54. v Impressive performance using the latest microprocessor technology Your blade server supports up to four Intel Xeon microprocessors. Your blade server comes with at least one microprocessor installed; you can install additional microprocessors to further enhance performance and symmetric multiprocessing (SMP) capability.

  • Page 24: Ibm Director

    Windows 2000 Server, Windows XP Professional, Red Hat Linux, SuSE Linux, and Novell NetWare. For a complete list of operating systems that support IBM Director, see the IBM Director Compatibility Document. This document is in PDF at http://www.ibm.com/pc/ww/eserver/xseries/systems_management/nfdir/agent.html. It is updated every 6 to 8 weeks.

  • Page 25: Major Components Of The Bladecenter Hs40 Type 8839 Blade Server

    Increased productivity of IT personnel and users v Reduced service and support costs For more information about IBM Director, see the documentation on the IBM Director CD that comes with the BladeCenter unit or go to the IBM xSeries Systems Management Web page at http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html.

  • Page 26: Processor Board Components

    Processor board components The following illustration shows the components on the processor board. DIMM socket 8 (J9H1) DIMM socket 7 (J9G1) DIMM socket 6 (J9F1) DIMM socket 5 (J9E2) Microprocessor DIMM socket 4 (J9E1) socket 1 DIMM socket 3 (J9D1) Microprocessor DIMM socket 2 (J9C2) socket 2...

  • Page 27: I/O Board Components

    I/O board components The following illustration shows the components on the I/O board. J8H1 connector J4H1 connector Battery I/O expansion option 1 connectors I/O expansion option 2 connectors Blade expansion connector (J3A1) Flex-cable connectors (to processor board) Chapter 1. Introduction...

  • Page 28: Led Locations

    LED locations The following illustrations show the LEDs and LED power switches on the processor board and I/O board. You need to remove the blade server from the BladeCenter unit, open the cover, and press one of the light path diagnostics buttons to light any error LEDs that were lit during blade server operation.
  • Page 29 The following illustration shows the LEDs on the I/O board. Secondary IDE Primary IDE error LED (DS6H1) error LED (DS2H1) Board error (DS7A2) Processor board error LED (DS8A2) Light path diagnostics BMC error LED (DS7B1) button (S8A1) NMI error LED (DS7A3) Light path Temperature error LED (DS7A4) diagnostics LED (green)

  • Page 30: Switches And Jumpers

    3, you can start the blade server from a backup BIOS page. The default position is pins 1 and 2. See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD for more information.

  • Page 31: Chapter 2. Power, Controls, And Indicators

    The blade server can be turned off in any of the following ways: v You can press the power-control button on the blade server (behind the control panel door). This starts an orderly shutdown of the operating system, if this feature is supported by your operating system. © Copyright IBM Corp. 2004...

  • Page 32: Controls And Leds

    Note: After turning off the blade server, wait at least 5 seconds before you press the power-control button to turn on the blade server again. v If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the blade server. v The management module can turn off the blade server.
  • Page 33 Keyboard/mouse/video select button: Press this button to associate the keyboard port, mouse port, and video port with this blade server. The LED on this button flashes while the request is being processed, then is steady when the ownership of the keyboard, mouse, and video has been transferred to this blade server. It can take up to 20 seconds to switch the keyboard, video, and mouse control to the blade server.
  • Page 34 The location LED on the BladeCenter unit will be lit also. The location LED can be turned off through the BladeCenter management-module Web interface or through the IBM Director Console.

  • Page 35: Chapter 3. Installing Options

    Limit your movement. Movement can cause static electricity to build up around you. v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed printed circuitry. © Copyright IBM Corp. 2004...

  • Page 36: Removing The Blade Server From The Bladecenter Unit

    v Do not leave the device where others can handle and possibly damage the device. v While the device is still in its static-protective package, touch it to an unpainted metal part of the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack you are installing the device in for at least 2 seconds.
  • Page 37 The following illustration shows how to remove the blade server from the BladeCenter T unit. Type 8720 or 8730 Bezel assembly Attention: v To maintain proper system cooling, do not operate the BladeCenter unit without either a blade server, expansion unit, or filler blade installed in each blade bay for more than 1 minute for the BladeCenter unit and 20 minutes for the BladeCenter T unit.

  • Page 38: Opening The Blade Server Cover

    Opening the blade server cover The following illustration shows how to open the cover on the blade server. Blade cover Cover pins Blade-cover release Air baffle Blade-cover release Complete the following steps to open the blade server cover: 1. Read the safety information beginning on page vii and “Installation guidelines” on page 21.

  • Page 39: Installing An Ide Drive

    3. Press the bezel-assembly release and rotate the bezel assembly away from the blade server chassis; then, unhook the tabs on the bottom of the bezel from the holes on the server chassis and remove the bezel. Bezel-assembly release Bezel-assembly release 4.
  • Page 40 array of independent disks (RAID) level-1 under both the Linux and Microsoft Windows 2000 operating systems. See “Configuring an IDE RAID” on page 59 for information about IDE RAID configuration. Attention: To maintain proper system cooling, do not operate the BladeCenter unit without either a blade server, expansion unit, or filler blade installed in each blade bay for more than 1 minute for the BladeCenter unit and 20 minutes for the BladeCenter T unit.

  • Page 41: Installing Memory Modules

    6. Place the IDE drive tray from the option kit over the riser card as shown in the illustration, aligning the tray with the screw holes on the I/O board. Two of the screw holes have screws in them. 7. Remove the tray temporarily; then, remove the two screws from the screw holes on the I/O board and replace the tray.
  • Page 42 v Install only 2.5 V, 184-pin, double-data-rate (DDR), PC2100, registered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC) DIMMs. These DIMMs must be compatible with the latest PC2100 SDRAM Registered DIMM specification, which is available from http://www.jedec.org/. The following illustration shows how to install DIMMs on the processor board. I/O-board tray DIMM socket I/O tray release...

  • Page 43: Installing An Additional Microprocessor

    For a list of microprocessors supported by your blade server, go to the ® ServerProven list at http://www.ibm.com/pc/compat/. v Thoroughly review the documentation that comes with the microprocessor, so that you can determine whether you need to update the blade server BIOS code.
  • Page 44 The following illustration shows how to install the additional microprocessors on the processor board. Heat-sink-retention Heat sink Microprocessor-locking lever mechanism Microprocessor Microprocessor- heat-sink filler Complete the following steps to install an additional microprocessor: 1. Read the safety information beginning on page vii and “Installation guidelines” on page 21.
  • Page 45 c. Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position (approximately a 135° angle), as shown. Attention: You must make sure that the locking lever on the microprocessor socket is in the fully open position before you insert the microprocessor in the socket.
  • Page 46 Attention: v Do not use excessive force when pressing the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the lever. e. Carefully close the lever to secure the microprocessor in the socket. 10.

  • Page 47: Installing An I/O Expansion Card

    Installing an I/O expansion card You can add one or two optional I/O expansion cards to your blade server to give the blade server up to four additional network connections for communicating on a network. Each I/O expansion card provides two additional network connections that are routed through I/O-module bays 3 and 4 of the BladeCenter unit.
  • Page 48 I/O expansion card. Some documentation might also be on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with the blade server. BladeCenter HS40 Type 8839: Installation and User’s Guide...

  • Page 49: Installing A Pci I/O Expansion Unit

    Documentation CD or the IBM BladeCenter T Documentation CD for more information. To use SCSI hard disk drives with your blade server, install a SCSI storage expansion unit, such as the IBM BladeCenter SCSI Storage Expansion Unit, on the Chapter 3. Installing options...
  • Page 50 blade server. You will then be able to install two 3.5-inch, hot-swap, SCSI, 1-inch (26 mm) slim-high hard disk drives in the expansion unit, for use by the blade server. The SCSI controller in the BladeCenter SCSI storage expansion unit supports embedded mirroring, which is similar to RAID level-1.
  • Page 51 7. Make sure that the air baffle covering microprocessor 1 and microprocessor 2, is positioned and pushed down so that both heat sink captive mounting screws are through the holes in the air baffle. Air baffle Microprocessor 1 and 4 heat sink captive mounting screws 8.
  • Page 52 Attention: Install only a SCSI storage expansion unit that is specified for use with the BladeCenter HS40 Type 8839 blade server. Compatible SCSI storage expansion units do not have a shield, as shown in the following illustration. Use SCSI storage expansion Do not use SCSI storage expansion unit with no shield with shield...
  • Page 53 c. Pivot the storage expansion unit closed and press it firmly into place until the blade-cover releases click. The connector on the expansion unit automatically aligns with and connects to the blade expansion connector (J3A1) on the processor board. 9. Insert the combined blade and expansion unit into three adjacent BladeCenter unit bays.

  • Page 54: Installing A Scsi Hot-Swap Hard Disk Drive

    Installation CD that comes with the blade server. You can also get the latest version of the drivers from the IBM Support Web site at http://www.ibm.com/pc/support/. With the storage expansion unit installed on your blade server, you can install up to two hot-swap SCSI hard disk drives in the expansion unit and configure them for embedded mirroring (RAID level 1).

  • Page 55: Replacing A Scsi Hot-Swap Hard Disk Drive

    Filler panel Blade Drive handle (in open position) Storage expansion unit Hard disk drive Complete the following steps to install a drive in a storage expansion unit. Attention: To maintain proper system cooling, do not operate the BladeCenter unit for more than 1 minute without either a hot-swap hard disk drive or a filler panel installed in each storage expansion unit bay.

  • Page 56: Replacing The Battery

    “Installing a SCSI hot-swap hard disk drive” on page 40 for instructions). Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 57 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 16G8095 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 58: Completing The Installation

    a. Use your fingers to pinch the battery retainer; then, rotate the battery up and out from its socket. b. Use your fingernail to slide the battery out from under the battery clip. 7. Insert the new battery: a. Tilt the battery so that you can insert it into the socket, under the battery clip.

  • Page 59: Installing The Blade Server Bezel Assembly

    Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. 3. Reinstall the blade server into the BladeCenter unit (see “Installing the blade server in the BladeCenter unit”...

  • Page 60: Closing The Blade Server Cover

    3. Insert the tabs on the bottom of the bezel up into the matching holes on the server chassis; then, rotate the top of the bezel toward the server until the tabs at the top of the bezel snap into place. Closing the blade server cover Important: The blade server cannot be inserted into the BladeCenter unit until the cover is installed and closed or an expansion unit is installed.

  • Page 61: Installing The Blade Server In The Bladecenter Unit

    Attention: To help ensure proper cooling and system reliability the air baffle must be correctly positioned and fully seated. 4. Make sure that the air baffle covering microprocessor 1 and microprocessor 4, is positioned and pushed down so that both heat sink captive mounting screws are through the holes in the air baffle.
  • Page 62 Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. Attention: If you reinstall a blade that you removed, you must install it in the same bays from which you removed it.
  • Page 63 User label Important: Do not place the label on the blade server itself or in any way block the ventilation holes on the blade server. The following illustration shows the placement of the label, just to the side of the blade server, on the BladeCenter T unit. User label 10.

  • Page 64: Updating Your Blade Server Configuration

    If this is the initial installation for a blade server in the BladeCenter unit, you must configure the blade server with the blade server Configuration/Setup Utility and install the blade server operating system. See “Updating your blade server configuration” and Chapter 5, “Installing the operating system,” on page 63 for details.

  • Page 65: Chapter 4. Configuring Your Blade Server

    IBM Remote Deployment Manager (RDM) Version 4.11 Update 3 or later You can use the IBM RDM Version 4.11 Update 3 or later to install a BIOS code update onto the blade server. For information about using this product, see “Using RDM Version 4.11 Update 3 or later”...

  • Page 66: Configuration/Setup Utility Menu Choices

    Configuration/Setup Utility menu choices The following choices are on the Configuration/Setup Utility main menu. Depending on the version of the BIOS code in your blade server, some menu choices might differ slightly from these descriptions. v System Summary Select this choice to display configuration information, including the type, speed, and cache sizes of the microprocessors and the amount of installed memory.
  • Page 67 Error and event logs are viewed using the BladeCenter management-module Web interface. See the BladeCenter Management Module User’s Guide on the IBM BladeCenter Documentation CD or the BladeCenter T Management Module User’s Guide on the IBM BladeCenter T Documentation CD for information and instructions. v Save Settings Select this choice to save the changes you have made in the settings and exit from the Configuration/Setup Utility program.

  • Page 68: Using Passwords

    Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy-to-use setup and installation program that is designed for your IBM blade server. The ServerGuide program detects the blade server model and hardware options that are installed and uses that information during setup to configure the hardware.

  • Page 69: Serverguide Features

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up your blade server model.

  • Page 70: Installing Your Operating System Without Serverguide

    If you have already configured the blade server hardware and you decide not to use the ServerGuide program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Support Web page: 1.

  • Page 71: Firmware Updates

    Firmware updates IBM will periodically make firmware updates available for your blade server. Use the following table to determine the methods you can use to install these firmware updates. Management- Update Update module Switch-module Switch-module Firmware diskette Xpress Web interface...

  • Page 72: Blade Server Ethernet Controller Enumeration

    Ethernet controllers, see the Intel Ethernet Software CD that comes with your blade server. For updated information about configuring the controllers, go to the IBM Support Web site at http://www.ibm.com/pc/support/. Your Ethernet controllers support failover, which provides automatic redundancy for your Ethernet controllers.

  • Page 73: Command-Line Interface And Serial Over Lan

    BladeCenter unit. The command-line interface also provides access to the text-console command prompt for your blade server through a serial over LAN (SOL) connection. See the IBM Eserver BladeCenter Management Module Command-Line Interface User’s Guide and the IBM Eserver BladeCenter Serial Over LAN Setup Guide for information and instructions.
  • Page 74 5. Create a diskette or CD containing the IDE RAID device drivers for your operating system. The latest IDE RAID device drivers for supported operating systems are available for download from the IBM Support Web site at http://www.ibm.com/pc/support/. 6. Complete the following steps to enable IDE RAID in BIOS using the Configuration/Setup Utility program: a.

  • Page 75: Deleting An Ide Raid Array Configuration

    Software RAID utility and IDE RAID device drivers for supported operating systems are available for download from the IBM Support Web site at http://www.ibm.com/pc/support/. Deleting an IDE RAID array configuration Complete the following steps to delete an IDE RAID array configuration on your blade server: 1.
  • Page 76 BladeCenter HS40 Type 8839: Installation and User’s Guide...

  • Page 77: Chapter 5. Installing The Operating System

    Windows 2000 with Service Pack 3 applied. Instructions for creating a Windows 2000 Integrated CD are contained in the latest operating system installation instructions for Windows 2000 on the IBM Support Web page. Important: 1. The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, CD-ROM drive, and diskette drive.

  • Page 78: Using Rdm Version 4.11 Update 3 Or Later

    Complete the following steps to download the installation instructions: 1. Go to the IBM Support Web page at http://www.ibm.com/pc/support/. 2. From the Browse by product list on the IBM Support Web page, select Servers. 3. Under Select your product, from the Family list, select your server model;...

  • Page 79: Chapter 6. Solving Problems

    Real Time Diagnostics, go to http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html. Notes: 1. As of the date of this document, the IBM Director CD does not come with the BladeCenter T unit. If you have the BladeCenter T unit, see “IBM Director” on page 10 for more information.

  • Page 80: Beep Code Descriptions

    See “Diagnostics” in the BladeCenter HS40 Type 8839 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with your blade server for more information about the beep codes.

  • Page 81: Post Error Messages

    POST. See the “Diagnostics” in the BladeCenter HS40 Type 8839 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with your blade server for more information about the POST error messages.

  • Page 82: Troubleshooting Charts

    The following tables list problem symptoms and suggested solutions. See the BladeCenter HS40 Type 8839 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD for more detailed troubleshooting charts. If you cannot find the problem in the troubleshooting charts, run the diagnostic programs.

  • Page 83: Monitor Problems

    IBM BladeCenter Type 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Types 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter T Documentation CD.

  • Page 84: Mouse Problems

    The switch modules for the network interface being used are installed in the with the network. correct BladeCenter bays and are configured and operating correctly. See the IBM Eserver BladeCenter Type 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Types 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter T Documentation CD for details.

  • Page 85: Option Problems

    Local power control for the blade server is enabled (use the BladeCenter management-module Web interface to verify), or the blade server was instructed through the management module (Web interface or IBM Director) to turn on. Note: For more information about the IBM Director program, see “IBM Director”...

  • Page 86: Service Processor Problems

    Service processor problems Symptom Suggested action The service processor reports Shut down the operating system and turn off the blade server; then, remove the a general monitor failure. blade server from the BladeCenter unit, wait for 30 seconds, reinstall the blade server in the BladeCenter unit, and restart the blade server.
  • Page 87 The following illustration shows the LEDs on the I/O board. Secondary IDE Primary IDE error LED (DS6H1) error LED (DS2H1) Board error (DS7A2) Processor board error LED (DS8A2) Light path diagnostics BMC error LED (DS7B1) button (S8A1) NMI error LED (DS7A3) Light path Temperature error LED (DS7A4) diagnostics LED (green)

  • Page 88: Light Path Diagnostics Leds

    Light path diagnostics LEDs Power is available to relight the light path diagnostics LEDs for a short period of time after the blade server is removed from the BladeCenter unit. During that period of time, you can relight the light path diagnostics LEDs for a maximum of 25 seconds (or less, depending on the number of LEDs that are lit and the length of time the blade server is removed from the BladeCenter unit) by pressing the light path diagnostics button on the I/O board or processor board.
  • Page 89 Table 7. I/O board light path diagnostics LEDs (continued) Problem Action Temperature error The system temperature has v Check to see whether a blower on the BladeCenter unit exceeded a threshold level. has failed. If it has, replace the fan. v Make sure the room temperature is not too high.
  • Page 90 BladeCenter HS40 Type 8839: Installation and User’s Guide...

  • Page 91: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your Eserver system, and whom to call for service, if it is necessary.

  • Page 92: Software Service And Support

    You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with Eserver and xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.

  • Page 93: Appendix B. Ibm Statement Of Limited Warranty Z125-4753-07 11/2002

    Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 94 Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent.
  • Page 95 Personal Data. Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

  • Page 96: Part 2 - Country-Unique Terms

    TO YOU. Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.
  • Page 97 Limitation of Liability: The following is added to this section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 98 2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 99 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 100 Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
  • Page 101 Statement of Limited Warranty to the jurisdiction of the English courts. Arbitration: The following is added under this heading: In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002...
  • Page 102 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.
  • Page 103 In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 104 Limitation of Liability: The following replaces item 2 in this section: as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine”...
  • Page 105 For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
  • Page 106 For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.

  • Page 107: Part 3 - Warranty Information

    * See “Types of Warranty Service” for the legend and explanations of warranty-service types. A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: 1. parts and labor during the first year of the warranty period; and 2.
  • Page 108 IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

  • Page 109: Appendix C. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 110: Trademarks

    OS/2 WARP Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

  • Page 111: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 112: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 113: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 114 BladeCenter HS40 Type 8839: Installation and User’s Guide...

  • Page 115: Index

    Ethernet 52 Ethernet 57 IBM Director 8, 10 SCSI 36, 40 IDE RAID controller enumeration 58 configure an array 59 cover create an array configuration 59 closing 46 delete an array configuration 61 removing 24 © Copyright IBM Corp. 2004...
  • Page 116 important notices 8 notices (continued) installation order FCC, Class A 98 memory modules 27 notices and statements 8 installing bezel assembly 45 hot-swap drive 40, 41 I/O expansion option 33 online documentation 4 IDE drives 25 operating system memory module 27 install using RDM 64 microprocessor 29 installing 63...
  • Page 117 SCSI Web site IDs 40 ServerGuide 54 SCSI storage expansion unit supported blade server options 21 device drivers 39 enable or disable 40 serial over LAN 9, 59 ServerGuide 63 X-Architecture technology 8 error symptoms 67 features 55 NOS installation 55 using 54 ServerGuide CD 8 service processor...
  • Page 118 BladeCenter HS40 Type 8839: Installation and User’s Guide...
  • Page 120 Part Number: 90P3102 Printed in USA (1P) P/N: 90P3102...

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