Monitoring Identity Server Alerts; Viewing The Command Status Of The Identity Server; Viewing The Status Of Current Commands - Novell ACCESS MANAGER 3.1 SP2 - IDENTITY SERVER GUIDE 2010 Manual

14.8 Monitoring Identity Server Alerts

The Alerts page allows you to view information about current Java alerts and to clear them. An alert
is generated whenever the Identity Server detects a condition that prevents it from performing
normal system services.
1 In the Administration Console, click Devices > Identity Servers > [Name of Server] > Alerts
tab.
2 To delete an alert from the list, select the check box for the alert, then click Acknowledge
Alert(s). To remove all alerts from the list, click the Severity check box, then click Acknowledge
Alert(s).
3 Click Close.
4 (Optional) To verify that the problem has been solved, click Identity Servers > [Name of
Server] > Health > Update from Server.
14.9 Viewing the Command Status of the Identity
Server
Commands are issued to an Identity Server when you make configuration changes and when you
select an action such as stopping or starting the Identity Server.
Certain commands, such as start and stop commands, retry up to 10 times before they fail. The first
few retries are spaced a few minutes apart, then they move to 10-minute intervals. These commands
can take over an hour to result in a failure. As long as the command is in the retry cycle, the
command has a status of pending.
 If you do not want to wait for the cycle to complete, you need to manually delete the command.
If you enter the same command and it succeeds before the first command has completed its

retry cycle, the first command always stays in the pending state. You need to manually delete
the command.
This section describes the following tasks related to commands:
Section 14.9.1, "Viewing the Status of Current Commands," on page 343

 Section 14.9.2, "Viewing Detailed Command Information," on page 344

14.9.1 Viewing the Status of Current Commands

The Command Status page lists scheduled events and the current status of each event. A new
command appears in the list each time you change a configuration. The commands remain listed
until you delete them.
1 In the Administration Console, click Devices > Identity Servers.
2 Click the Command Status link for the server.
3 To delete a command, select it and click Delete.
4 Click Refresh to refresh the display.
Maintaining an Identity Server 343