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Dreame L10s Ultra Maintenance Manual
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Dreame L10s Ultra Maintenance Manual

Dreame L10s Ultra Maintenance Manual

Robot vacuum and mop
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Dreame L10s Ultra Robot Vacuum and Mop Maintenance
Manual
Version history:
First edition
Purpose:
Establish functional testing standards for products to ensure compliance with company standards and relevant
industry regulations.
Applicable products:
L10s Ultra Robot Vacuum and Mop
Category/Scope of application:
Suitable for Xiaomi Home, repair centers, spare parts centers and other related authorized service
departments.

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Summary of Contents for Dreame L10s Ultra

  • Page 1 Dreame L10s Ultra Robot Vacuum and Mop Maintenance Manual Version history: First edition Purpose: Establish functional testing standards for products to ensure compliance with company standards and relevant industry regulations. Applicable products: L10s Ultra Robot Vacuum and Mop Category/Scope of application: Suitable for Xiaomi Home, repair centers, spare parts centers and other related authorized service departments.

  • Page 2: Table Of Contents

    Contents 1. Work Preparation and Notes ........................4 1.1 Work Conditions ........................... 4 1.2 Disassembly ..........................4 1.3 Assembly ............................4 2. Quality Control ............................5 2.1 Sweeping ............................5 2.2 BIT Testing ............................. 5 2.3 External Appearance ........................5 3. Maintenance ............................5 3.1 Preparation of Error Log Query Information ................5 3.2 Maintenance Analysis Methods ....................
  • Page 3 4.34 Host repeatedly into the charging stand Issues ............... 20 4.35 Line laser Issues ........................20 4.36 Camera Issues ........................... 21 5. Error Messages and Repair Methods ....................21 5.1 Error 1: Please clean and gently push the front bumper sensor ..........21 5.2 Error 2: Please move the robot to a new location and restart it ..........

  • Page 4: Work Preparation And Notes

    Work Preparation and Notes 1.1 Work Conditions 1.1.1 Maintenance Qualifications Maintenance personnel must be properly trained and certified before repairing products. 1.1.2 Environmental Requirements Indoor light intensity 1000+/200 lux; the test room must be protected from external daylight and the light must be evenly dispersed and directed downward from above. Indoor protective work areas must be equipped with electrostatic protection devices, the main functions of which are electrostatic discharge, dissipation, neutralization, humidification, shielding and earthing.

  • Page 5: Quality Control

    5. Select "Help & Feedback," then "Report an issue," enter a description of the issue and check "Send Issue Log" to submit. 6. Send the robot serial number to Dreame. Note: Logs are only saved on the server for 7 days.

  • Page 6: Maintenance Analysis Methods

    Testing methods: 1. For the BIT test, enter manual testing and test for faults one-by-one or singularly. 2. Upload the error log and send to Dreame to have them query the error log. 3. Confirm the fault. Note: All repair processes that require replacement of the LDS or main control board require the entire LDS or main control board assembly to be replaced and then tested.

  • Page 7: Charging Faults

    The robot will sleep after 10 minutes of inactivity when not at the charging station. After being in sleep mode for 2 hours, it will automatically turn off. In normal conditions, standby mode consumes 70–75% less power than while operating. If the battery level falls below 10% while in standby mode, the robot may switch off.

  • Page 8: Cliff Sensor Faults

    4.3 Cliff Sensor Faults The cliff sensors are located on the bottom of the robot and consist of four black windows, with two front cliff impact components on the left and right. It is used to detect possible drops, and is triggered in the event of a drop that is greater than 10 cm where the drive wheel is not overhanging.

  • Page 9: Fan Faults

    sensor uses a microswitch on the wheel, which is open during normal sweeping and closed when the wheel is suspended, thus triggering an error report. 2. Voice prompt states "Left drive wheel error. Please check for debris and clean the drive wheel."...

  • Page 10: Dust Bin Faults

    works properly and check the main brush assembly. If the main brush still does not rotate, replace the motherboard. 4.8 Dust Bin Faults There is a small magnet on the left side of the dust bin filter. The Hall sensor on the robot detects the magnetic field to determine whether the dust bin is installed.

  • Page 11: Gyroscope Faults

    4.10 Gyroscope Faults Fault conditions: If a voice prompt announces a failure during startup, please check the instruction manual or contact Customer Service. The following components are involved: Motherboard Maintenance analysis methods: 1. Check and upload the error log and confirm that it is a gyroscope fault. 2.

  • Page 12: Water Tank Issues

    1. If the button outer shell is damaged, replace the button base assembly. 2. If the button itself or related electrical circuit are faulty, replace the motherboard. 4.14 Water Tank Issues Fault conditions: Water tank detection abnormal, does not pump water The following components are involved: Water tank component, water tank detector wire assembly, motherboard Maintenance analysis methods:...

  • Page 13: Edge Sensor Issues

    Maintenance analysis methods: 1. Check whether the LDS rotates. If not, remove the LDS upper cover and check whether the wire assembly and drive coil are connected to the robot. 2. Check whether the LDS wire assembly connector is connected properly. 3.

  • Page 14: Firmware Update Issues

    4.20 Firmware Update Issues Fault conditions: The firmware cannot be updated. Components involved: Motherboard Maintenance analysis methods: 1. Make sure the robot battery is charged to at least 20% before updating. 2. The robot must be placed in the charging station while updating. 3.

  • Page 15: Self-Wash Base Display Issues

    2. Replace the UI board. 3. Check for any abnormalities at the wire assembly connection. 4. Replace the motherboard. 4.23 Self-Wash Base Display Issues Fault conditions: 1. No display on the screen 2. Screen display abnormal Components involved: Display screen, UI board, control board, connection wire bundle between the UI board and control board Maintenance analysis methods: 1.

  • Page 16: Water Tank And Washboard Sensor Issues

    Check that the debug board, UI board and debug connection wires are functioning correctly. Check the port is also functioning correctly. Replace the UI board and pair again. Try pairing with a different robot. 2. The self-wash base and robot have been paired but the display screen is not showing the robot's status.

  • Page 17: Fresh Water Pump Issues

    4.26 Fresh Water Pump Issues The fresh water pump pumps water from the fresh tank to the washboard. If this is not working correctly, the self-wash base will report "Insufficient water in fresh tank." Fault conditions: 1. The fresh water pump is unable to pump water to the washboard. 2.

  • Page 18: Charging Issues

    5. If the fault persists after replacing the pump, replace the control board. 4.28 Charging Issues When the robot enters the self-wash base, if the robot's battery is not full, it will begin charging. The robot will report "Start charging." The robot's indicator lamp will be illuminated. If the robot and base are paired, the self-wash base will display a charging icon and the robot's current battery level.

  • Page 19: Liquid Level Sensor Issues

    Fan, PTC, control board Maintenance analysis methods: 1. If the fan is not working, replace the fan. If the issue persists, replace the control board. 2. If the PTC is not working, replace the PTC. If the issue persists, replace the control board.

  • Page 20: Host Repeatedly Into The Charging Stand Issues

    Fault conditions: Base station does not output detergent. Components involved: the peristaltic pump, the detergent bottle，the self-wash base upper bracket detergent interface Maintenance analysis methods: 1. confirm that the detergent bottle outlet and air outlet are not blocked or deformed. 2.

  • Page 21: Camera Issues

    1. confirming whether there are foreign objects blocking collision perspective window.. 2. confirm that the line laser harness is normally connected. 3. replace the line laser assembly. 4. replace the motherboard. 4.36 Camera Issues The host will realize the obstacle avoidance function with the help of the camera. Fault conditions: The host can't avoid obstacles normally or there is the host alarm during the operation.

  • Page 22: Error 2: Please Move The Robot To A New Location And Restart It

    5.2 Error 2: Please move the robot to a new location and restart it Error code: Wheels suspended Fault conditions: When the robot starts cleaning on a flat surface, the voice prompt announces "Wheels suspended. Please move me to a flat surface." Testing method: Perform a BIT test (within 3 minutes of starting up the robot, press and hold the Charge button and quickly press the Power button 5 times at the same time) to determine whether the...

  • Page 23: Error 5: Please Remove And Clean The Side Brush

    Testing method: First remove the main brush to see if there are foreign objects wrapped around the shaft, remove the foreign objects and perform the BIT test (within 3 minutes of starting up the robot, press and hold the Charge button and quickly press the Power button 5 times at the same time), then perform a brush roller test to see if the brush is rotating normally.

  • Page 24: Error 7: Please Clear Any Obstacles Around The Robot

    Maintenance method: 1. Remove any foreign bodies from the wheels. 2. Replace the faulty wheel module. 5.7 Error 7: Please clear any obstacles around the robot Error code: The robot may be stuck or trapped. Fault conditions: The robot keeps moving abnormally in a small area until it reports an error. Testing method: Perform a manual BIT test (within 3 minutes of turning on the robot, press and hold the Charge button and quickly press the Power button 5 times) to test all potential sources of fault,...

  • Page 25: Error 10: Charging Error, Please Clean Charging Contacts

    While the robot is sweeping, a voice prompt announces "Error, please check the user manual or contact customer service" and the sweeping button is flashing red. Testing method: Perform a BIT test (within 3 minutes of starting up the robot, press and hold the Charge button and quickly press the Power button 5 times at the same time) to test for abnormal left and right geomagnetic detection.

  • Page 26: Error 12: Please Try Resetting The System

    Testing method: Place the robot in the charging station to charge; shortly after a voice prompt announces "Battery overheating or overcooling, please wait until the battery's temperature returns normal, then continue to use." Maintenance method: 1. Replace the lithium battery. 2.