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AX PRO
User Manual

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Summarization of Contents

Legal Information
About this Document
Provides instructions for using and managing the product.
About this Product
Details product's after-sales service support location.
Intellectual Property Rights
Outlines Hikvision's ownership of copyrights and patents.
Legal Disclaimer
States limitations of liability and product usage terms.
Symbol Conventions
Symbol Description
Defines symbols used in the document and their meanings.
Regulatory Information
EU Conformity Statement
States product compliance with European directives and standards.
FCC Information
Details FCC compliance statements and user guidance.
Chapter 3 Start Up
Authority Management
Explains how to manage device permissions and access.
Activation Process
Details the process for activating the AX PRO system.
Unbind Device
Describes how to remove a device from an account.
Chapter 4 User Management
User Management Overview
Covers creating and managing user accounts and permissions.
Administrator Invitation
Guides on transferring device ownership to an administrator.
Installer Access Management
Explains revoking installer access and inviting new installers.
Operator Management
Details sharing devices with other operators.
Access Level Definitions
Defines different user roles and their access levels.
Chapter 5 Configuration
Hik-Partner Pro Setup
Guides on configuring the AX PRO using the Hik-Partner Pro APP.
Hik-Connect Setup
Details setting up the AX PRO using the Hik-Connect mobile client.
Web Client Setup
Explains how to configure the AX PRO via a web browser.
Maintenance and Security
Device Maintenance Operations
Covers restarting, firmware upgrades, and backup/reset.
System Monitoring and Debugging
Explains logs, audit, walk tests, and debugging.
Security Settings
Covers SSH, lockout attempts, and module locking.
Report to ARC (Alarm Receiving Center)
ATS Setup in Receiver
Details setting up Alarm Transmission System in the receiver.
Chapter 6 General Operations
System Arming
Explains how to arm the system using various methods.
System Disarming
Details how to disarm the system.
SMS Control
Describes controlling the system via SMS commands.
A. Trouble Shooting
Communication Faults
Addresses IP conflicts, web access, and Hik-Connect issues.
Zone and Function Faults
Covers zone offline, tamper, triggered/fault, and function exclusion.
Mail Sending Failures
Details troubleshooting common mail sending errors.
F. Signalling
ATP/ATS Fault Detection
Explains how ATP/ATS faults are detected and reported.
ATS Category and Paths
Defines the ATS category (DP2) and transmission paths.
H. User Privacy Statement
User Privacy Information Description
Describes the types of user privacy information collected and used.