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VISIO GAS
USER MANUAL (GB)

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Summarization of Contents

Introduction to the User Manual
QR Code Instructions
Instructions for using QR codes to access video guides.
Serial Number Identification
Explains the importance and location of the fireplace's serial number.
Technical Specifications
Remote Control Range and Receiver Temperatures
Details the maximum operating range of the remote and receiver temperature limits.
Battery Replacement and Safety
Guidelines for replacing batteries and important safety precautions.
Code Generation, Antenna, and Power Connection
Technical information on code generation, antenna placement, and power connection.
Remote Control Options
Standard Remote Control vs. PUCK
Describes the standard remote control and the optional PUCK controller.
Initial Setup and Basic Operation
Synchronising Remote Control and Receiver
Step-by-step guide for pairing the remote control with the fireplace receiver.
Remote Control Display and Functions
Setting Temperature Units (°C/°F)
Instructions on how to change the temperature display between Celsius and Fahrenheit.
Setting Day and Time
Guide on setting the current day and time on the remote control.
Using the Remote Control
Switching Fire On and Off
Procedures for turning the gas fireplace on and off using the remote.
Flame Height Adjustment
How to adjust the flame height to low or high settings.
Condensation and Ignition Warnings
Important notes on condensation and warnings for ignition failures.
Operating Modes
Thermostat Mode Operation
Explanation of how the thermostat mode controls room temperature.
Thermostat Mode Notes and Settings
Additional notes and standard settings for thermostat mode operation.
Program Mode
Program Mode Overview and Notes
Details on program mode, including standby and reaction delays.
Setting Program Time and Days
Instructions for programming operating times and days for the fireplace.
Eco Mode Operation
Eco Mode Functionality
How to use Eco mode for energy saving and realistic flame behaviour.
Advanced Remote Features
Auxiliary Function (Secondary Burner)
Description of the secondary burner function and its control.
Countdown Timer Function
How to set a countdown timer for switching off the fire.
Setting Light Strength
Instructions for adjusting the intensity of the fireplace's lighting.
Setting Fan Speed (Optional)
Guide to setting the fan speed for compatible RAIS fires.
Setting Child Lock
How to activate and deactivate the child lock feature on the remote.
Function Management
Activating and Deactivating Functions
General steps for activating and deactivating various fireplace functions.
Using the PUCK Controller
PUCK: Switching Fire On/Off
Instructions for turning the fireplace on and off using the PUCK controller.
PUCK: Flame Height Adjustment
How to adjust flame height with the PUCK controller.
PUCK: Ignition Failure Warnings
Safety warnings specific to ignition failures when using the PUCK.
Warranty and Support
General Warranty Terms
General terms and conditions of the RAIS fireplace warranty.
Warranty Coverage and Exclusions
Details on what the warranty covers and what it does not cover.
Warranty Void Conditions
Conditions under which the fireplace warranty becomes void.
Maintenance and Service
Recommended Service and Maintenance
Recommendation for annual service to ensure longevity and performance.
Recommended Service Guideline
Detailed steps for performing recommended service checks on the fireplace.
Cleaning Procedures
General Cleaning and Interior Inspection
General cleaning advice and instructions for inspecting the fireplace interior.
Specific Cleaning Notes
Important notes and precautions for cleaning the fireplace, especially the glass.
Detailed Checks and Safety
Cleaning Ceramic Logs and Burner
Specific steps for cleaning the ceramic logs and the burner assembly.
Safety Checks (Gas Leak & CO)
Essential safety checks including gas tightness and carbon monoxide monitoring.
Ignition and Combustion Checks
Procedures for checking correct ignition and overall combustion performance.
Troubleshooting
General Troubleshooting Steps
A flowchart-based guide to diagnosing and resolving common fireplace issues.
Error Codes
Remote Control Error Codes and Symptoms
A table listing error codes displayed on the remote and their possible causes.
Associated Resources
Manuals and Video Guides
References to additional manuals and video guides for related modules and the fireplace.

Table of Contents