Table of Contents ABOUT THE TOUCHCENTER................. 5 Introduction ....................5 The TouchCenter Interface ................ 5 Navigating through the TouchCenter ............6 About Your Home Screen ................6 TouchCenter "Arming" Screen ..............8 SYSTEM OVERVIEW ..................10 Introduction to Your System ..............10 Burglary Protection ..................
Introduction to Advanced System Features..........40 Console Emulation Mode................. 40 How to Enter Console Emulation Mode ............ 41 VOICE MESSAGES (6271V/6271CV ONLY) ..........42 Introduction to Recording and Retrieving Messages........42 Recording a Voice Message ..............43 Retrieving and Deleting a Voice Message ..........44 SUMMARY OF LED OPERATION..............
Table of Contents Routine Care................... 61 GLOSSARY....................62...
6271CS (Color display with silver / black housing) • 6271CB (Color display with black housing) • 6271CV (Color display and Voice feature with white housing) One or more other keypads for system control • Various sensors for perimeter and interior burglary protection,...
• The background and buttons shown on the “Home” screen in this manual are for example only. Your system installer may have changed the actual background and buttons shown on your “Home” screen. • The Message button applies to the 6271V and 6271CV Only.
ICON LOCATION FUNCTION "Home" Allows you to record and retrieve voice screen messages. (6271V and 6271CV Only) Allows you to turn certain devices on and "Home" off (if installed and programmed by your screen installer.) Accesses "Arming" screen.
NOTE (6271V and 6271CV only): On some residential systems, if you press the Voice Status Icon while armed in the Stay Mode, the exit delay time will restart (if the feature was enabled by your installer).
About the TouchCenter (Cont'd) ITEM FUNCTION NIGHT Press this button to arm when you are staying home and do not expect anyone to use the entrance door. Your installer may have configured NIGHT Mode differently; have him/her describe the actual settings of this mode. Multi- Check this circle when you want to arm more than one partition.
Additionally if programmed, a rapid beeping may sound during the final 10 seconds of the exit delay period. Note: 6271V and 6271CV Only – On some systems, pressing the Voice Status Icon restarts the exit delay. Refer to your control panel User Guide to see if this is applicable on your system.
System Overview (cont'd) Carbon Monoxide Protection The optional carbon monoxide protection portion of your security system (if used) is always on and will sound an alarm if a carbon monoxide condition is detected. Note: If a carbon monoxide detector develops a low battery, a “Carbon Monoxide Maintenance”...
• The Chime mode will function in the Safe Mode: however, you will not have Voice, Voice Chime, or Message capability if using the 6271V and 6271CV. • When in Safe Mode, the lock on the Security button on the Home screen will always be shown in the unlocked position.
System Overview (cont'd) To Exit the Safe Mode: 1. Press the ! SAFE MODE ! bar. You will be presented with the following popup message: 2. Select “Yes” to return to the Normal Mode of operation. The TouchCenter will reset and normal operation will return as long as the original conditions that caused the entry into Safe Mode do not still exist.
Security System Operation Introduction to Security System Operation You can arm your system in one of three arming modes: Away, Stay, and Night. The following table lists the three different arming modes and the results of each. FEATURES FOR EACH ARMING MODE Arming Exit Entry...
Security System Operation (cont'd) SCREEN ACTION 2. On the "Arming" screen, press the selected arming button. Note: If Quick Arm is Not enabled in your system, you will receive a message to enter your User Code. The TouchCenter beeps twice (Away and Night Maximum Modes) or 3 times (Stay and Night Instant Modes)
Security System Operation (Cont'd) How to Arm Multiple Partitions Note: Some systems may not have multiple partitions and the “Arm Multi-Partitions” button may not be displayed. To arm multiple partitions: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed.
Security System Operation (cont'd) How to Display Faults The Display Faults function is used when you see a Not Ready Fault message and want to determine where the fault is and what type of fault it is. To display faults do the following: 1.
Security System Operation (Cont'd) 4. Enter your 4-digit user code. The "More Choices" screen is displayed showing the system status as Ready- Bypass How to Bypass Zones The Bypass function is used when you want to arm your system with one or more zones left open.
Security System Operation (cont'd) To bypass zones do the following: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. From the "Arming" screen, press the MORE CHOICES button. The "More Choices" screen is displayed. Note: If any zones are bypassed or faulted, a Display Faults button will also be displayed on this screen.
Security System Operation (Cont'd) SCREEN ACTION 4. Highlight the zone(s) to be bypassed by touching it on the screen when the zones are displayed. 5. Press the BYPASS SELECTED button. The "User Authorization" screen is displayed with the instructions "To Bypass Zones, Enter Code".
Security System Operation (cont'd) How to Remove Bypassed Zones A bypassed zone will automatically be unbypassed when you disarm the system. If a zone is bypassed, you can remove the bypass as follows: SCREEN ACTION 1. View bypassed zones by pressing the SHOW ZONES button.
Security System Operation (Cont'd) How to Clear a Control Panel Message When a Control Panel Message is displayed, the user has two options. a) User can clear the Control Panel Message immediately, or b) User can minimize the window and clear it at a later time. Refer to the section below to Hide the Control Panel Message.
Security System Operation (cont'd) How to Disarm the System IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location. If you return after an alarm has occurred and the main sounder has shut itself off, the TouchCenter will beep rapidly upon entering, indicating that an alarm has occurred during your absence.
Security System Operation (Cont'd) SCREEN ACTION 2. Enter your 4-digit user code. If the Arm Multi-Partitions button on the “Armed” screen is not checked, the TouchCenter beeps once, the system will disarm, and the "Arming" screen is displayed showing the system as Ready to Arm or Not Ready Fault if any zone is faulted (open).
Security System Operation (cont'd) How to Check the Status of Other Partitions This system supports between one and eight Partitions (depending on the system.) Partitioning enables a single physical alarm system to control up to eight areas of protection (partitions) depending on the system you have purchased.
Security System Operation (Cont'd) SCREEN ACTION 3. Enter the code authorized to access other partition(s). If the code is accepted, the system displays the partitions that user has access to. Note: A code may have access to some or all of the available partitions. This screen displays the available partitions (in this case, Partitions 1 (Main), 2, and 3), and their current status.
Security System Operation (cont'd) How to Send Emergency Messages • Emergency messages are optional and may not be available on your system. Ask your system installer if emergency messages are available on your system. • The Emergency screen cannot be accessed while running a screen diagnostic test or while in the clean screen mode.
Security System Operation (Cont'd) How to View the Event Log Your system has the ability to record various events in a history log wherein each event is recorded with the time and date of its occurrence. The control panel must be programmed to record various system events in installer programming mode.
Fire Alarm System Operation Introduction to Fire Alarm System Operation Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud interrupted sound from the keypad.
Fire Alarm System Operation (Cont'd) producing objects in their vicinity. In this case, eliminate the source of heat or smoke. 3. If this does not remedy the problem, there may still be smoke in the detector. Clear it by fanning the detector for about 30 seconds. 4.
Fire Alarm System Operation (cont'd) the carbon monoxide detectors are not responding to gas producing objects in their vicinity. In this case, eliminate the source of the leak. 3. If this does not remedy the problem, there may still be gas in the detector.
User Code Setup Introduction to User Code Setup Each user must be assigned a name with a corresponding 4-digit user code in order to gain access to various features and functions. The TouchCenter can hold the identity for 10 Users in its memory. If additional Users are needed, define the additional Users using the Console Emulation Mode.
User Code Setup (cont'd) Guest Can arm the system in assigned Guest Level 4 partitions, but cannot disarm the Operator B system unless the system was armed with this code. Note: Do not assign this level if Quick Arm is enabled in your system.
User Code Setup (Cont'd) How to Add a User Add a user as follows: SCREEN ACTION Note: Three selections are available: add a user, edit a user, or delete a user. 1. To add a user, press the ADD USER button.
User Code Setup (cont'd) SCREEN ACTION 4. Type in the user name (6 characters max.) and press the OK button. The “User Options” screen is displayed with Enter User Code… displayed. Notes: • Use the Shift button for capital letters. •...
User Code Setup (Cont'd) SCREEN ACTION 7. Select the partitions and access level for this user. After the access level is selected, the Allow Arm/Disarm from other partitions box becomes available when interfacing with commercial panels. (On residential panels, this box is automatically selected and cannot be deselected.) If this user is to be able to Arm and...
User Code Setup (cont'd) How to Delete a User Delete a User as follows: SCREEN ACTION 1. From the User Setup screen, touch the circle next to the user to be deleted and press the DELETE USER button. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code:".
User Code Setup (Cont'd) How to Edit a User Note: You cannot edit a User’s name. To modify a User name, you must delete the User and re-enter User. Edit a user as follows: SCREEN ACTION 1. From the User Setup screen, touch the circle next to the user to be edited and press the EDIT USER button.
Advanced System Features Introduction to Advanced System Features While most of the commonly used security functions are available from the TouchCenter’s advanced user interface, there are some less used, advanced features that can either be accessed through Console Emulation mode on the TouchCenter or a standard alpha keypad. To use features not supported by the TouchCenter, refer to your Control Panel User Guide.
Advanced System Features (Cont'd) How to Enter Console Emulation Mode To access the TouchCenter "Keypad," do the following: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices"...
262 seconds. Note: The voice messages are stored in the memory of the 6271V and 6271CV. All messages will be lost if the 6271V and 6271CV loses power or if it is reset. Voice messages are recorded and retrieved using the “Message Center”...
Voice Messages (Cont'd) Recording a Voice Message To record a voice message, do the following: 1. From the "Home" screen, press the Message button. The "Message Center" screen is displayed. 2. Press the Record button and record your message while staying within approximately one foot of the TouchCenter and speaking at a normal voice volume.
Voice Messages (Cont'd) Retrieving and Deleting a Voice Message To retrieve a voice message, do the following: From the "Home" screen, press the MESSAGE button. The "Message Center" screen is displayed. SCREEN ACTION 2. Select the message you wish to listen to by touching it in the message list and then pressing the Play Message button.
The TouchCenter has three LEDs labeled - ARMED, READY and TROUBLE (6271C, 6271CS and 6271CB) or MESSAGE (6271V and 6271CV). The ARMED LED is red, READY LED is green and TROUBLE or MESSAGE LED is yellow. Each LED's on and off state has different meanings as described below.
TouchCenter Setup How to Access TouchCenter Setup Options Setup allows you to make changes to the way your TouchCenter is operating. The options that can be changed are: • Adjust the touch screen contrast • Adjust the TouchCenter sounder volume •...
TouchCenter Setup (Cont'd) How to Adjust the Contrast To increase the contrast, move the slide bar above the current contrast setting. To decrease the contrast, move the slide bar below the current contrast setting. If you have made any changes in the contrast settings, when you exit this screen you will be presented with a pop-up asking if you want to remember the new settings.
TouchCenter Setup (Cont'd) How to Select Screen Backlight Off Activation Time When the TouchCenter is not active, it will automatically turn the backlight off after the selected backlight off time has expired (unless “Never” option is selected). To select the screen backlight time, do the following: SCREEN ACTION...
TouchCenter Setup (Cont'd) How to Select Homepage After Time When the TouchCenter is not active, it will automatically return to the “Home” screen after the selected To Homepage After time has expired (unless “Never” option is selected). To select the To Homepage After time, do the following: SCREEN ACTION...
TouchCenter Setup (Cont'd) SCREEN ACTION 3. Press either the "Home" or "Back" button. A Settings Changed! pop-up window is displayed asking “Remember New Settings?“ Select Yes to save the change or No to discard the change. When the Update is complete the TouchCenter goes to the "Home"...
TouchCenter Setup (Cont'd) How to Set the Time and Date You can set the time and date from the Set Time & Date screen. Pressing the Time and Date button located at the bottom of the TouchCenter screen displays the Set Time & Date screen. •...
TouchCenter Setup (Cont'd) SCREEN ACTION 2. Select the display format you want by pressing it. The drop-down list closes automatically and the selection is displayed. 3. Select if you want a 12-hour or 24-hour format for your time display by touching the circle to the left of the 12 Hour display in the “Settings”...
TouchCenter Setup (Cont'd) SCREEN ACTION 10. On the "Daylight Savings" screen, press the Month "arrow" button in the “End DST” area of the screen. A drop- down list displaying the Months is displayed. 11. Select the month you want by pressing it.
TouchCenter Setup (Cont'd) 3. On the "Time and Date" screen, press the Year that is being displayed. A Year screen is displayed with the instructions to Enter 4 digits for the year. 4. Enter the four digits for the current year.
TouchCenter Setup (Cont'd) 8. Enter the two digits for the current hour. The window closes automatically and the selection is displayed. 9. On the "Time and Date" screen, press the Minutes that is being displayed. A minute screen is displayed with the instructions to Enter 2 digits for the minutes.
TouchCenter Setup (Cont'd) 12. Press the Yes button to save the time changes in your security system or press the No button to have the changes affect the TouchCenter only. Note: A Yes response is recommended.
Operating Modes (Chime, Voice, and Voice Chime) Operating modes allows you to turn the TouchCenter chime mode on or off. Additionally, when using the 6271V and 6271CV you may also turn the voice mode on or off. The operating modes provide the following features: •...
Mode is “ON”. Note that it may take a few seconds for the Chime Mode to take effect. 6. (6271V and 6271CV Only) Touch the Voice Mode button to turn the Voice Mode on or off. A check mark appears in the button when the Voice Mode is “ON”...
TouchCenter Operating Modes (Cont'd) How to Access Language Selection Access the "Operating Modes" feature as follows: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3.
Maintaining Your System How to Clean your TouchCenter IMPORTANT: Do not use an abrasive cleaning agent or abrasive cloth when cleaning your TouchCenter or damage to the TouchCenter may occur. The Emergency screen cannot be accessed while running in the clean screen mode.
Maintaining Your System (Cont'd) SCREEN ACTION 4. Press the CLEAN SCREEN button. A pop-up window displaying “Touch Screen will be disabled so that you may wipe the screen clean. Please use a damp, soft cloth. DO NOT use any liquids, sprays, or ammonia-based cleansers.
Glossary The following terms are used throughout the guide. Arm/Disarm: “Armed” simply means that the burglary portion of your system is turned ON and is in a state of readiness. “Disarmed” means that the burglary system is turned OFF, and must be rearmed to become operational.
See also “User Code.” Message Button: A graphical button on the Home screen that allows you to record and retrieve voice messages. (6271V and 6271CV Only) Night: An arming mode for the system. Your system installer set the type of arming and the zones armed when using this mode.
ONE YEAR LIMITED WARRANTY Honeywell International Inc., acting through its Security & Custom Electronics business ("Seller"), 2 Corporate Center Drive, Melville, NY 11747, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.