AVOCOR AVW-6555 Installation And Operation Manual
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AVOCOR AVW-6555 Installation And Operation Manual

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AVW-6555
Windows Collaboration Display
Model AVW-6555 Installation and Operation Manual
Revision Date: 5/31/2019

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  • Page 1 AVW-6555 Windows Collaboration Display Model AVW-6555 Installation and Operation Manual Revision Date: 5/31/2019...
  • Page 2 COPYRIGHT AND TRADEMARKS: © Copyright 2019. This document contains proprietary information protected by copyright, trademark and other intellectual property laws. All rights are reserved. No part of this manual may be reproduced by any mechanical, electronic or other means, in any form, without our prior written permission. The trademarks reproduced in this document and used on the products are either owned or licensed by us, or by their respective holders.

  • Page 3: Important Safety Instructions

    Important Safety Instructions Before using this display, please read this user manual thoroughly to help protect against property  damage and to ensure your personal safety and the safety of others. Be sure to observe the following instructions.  For your safety, be sure to observe the warnings located in this manual. ...

  • Page 4: Installation

    Installation Don't install in a high-temperature environment.  If the display is used in high-temperature or in direct sunlight, it may cause the case or other ◆ parts to become distorted or damaged, resulting in overheating or electrical shock. Don't install in a high-humidity environment. ...

  • Page 5: Use

    If you encounter a problem during installation, please contact your dealer for assistance. Don’t repair or  open the display by yourself. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.  Protect and correctly use the power cord/plug. ...

  • Page 6: Cleaning

    Don’t mix different types of batteries together (only use the specified type). it may cause burn ◆ and injury. Cleaning If dust has collected on the power plug, remove the plug from the outlet and clean off the dust.  Dust build-up may cause a fire.

  • Page 7: Warnings

    Warnings Do not use the display lying flat on its back.  Transport the display upright with proper packaging. Avoid placing the display face up or down. Be  careful not to bump into the display. Do not send a static (non-moving) image to the display, or it may cause image ‘burn-in’ or image ...

  • Page 8: Compliance Information

    Compliance Information DECLARATION OF CONFORMITY: AVOCOR hereby declares that the Product's Model Numbers: AVW-6555 Conform with the provisions of: FCC:  FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22 ANSI C63.4 ICES-003  EN 55032 EN 55024...
  • Page 9 INDUSTRY CANADA (ICES-003): CAN ICES-3 (A)/NMB-3(A) PRODUCT DISPOSAL: The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials maybe regulated due to environmental considerations. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it.
  • Page 10 Notes Revision Date: 5/31/2019...

  • Page 11: Table Of Contents

    Table of Contents Important Safety Instructions ............................. 3 Safety Precautions ..................................3 Installation ....................................... 4 Use ........................................5 Cleaning ......................................6 Warnings .................................... 7 Use ........................................7 Exemptions ...................................... 7 Compliance Information ............................. 8 T able of Contents ................................11 List of Figures ..................................
  • Page 12 Advanced Settings ....................................... 46 Information ........................................49 5 . Maintenance and Troubleshooting ......................50 Maintenance ....................................50 Troubleshooting ..................................50 6. External Control ............................... 53 Serial Communications ................................53 RS232 Connection and Port Configuration ............................. 53 Command and Response Format................................. 53 Command and Response Examples ..............................

  • Page 13: List Of Figures

    List of Figures 2-1. D ......................18 IGURE ISPLAY RONT 2-2. D ........................22 IGURE ISPLAY NPUT ANEL 2-3. D ......................24 IGURE ISPLAY EMOTE ONTROL 3-1. V ................ 28 IGURE ENTILATION EQUIREMENTS FOR NCLOSURE OUNTING 3-2. RS-232 C ....................29 IGURE ONTROL YSTEM...
  • Page 14 Notes Revision Date: 5/31/2019...

  • Page 15: Introduction

    1. Introduction About This Manual This Owner’s Manual describes how to install, set up and operate the AVOCOR Series LED Display. Throughout this manual, the AVOCOR Series LED Display is referred to as the “display”. Target Audience The manufacturer has prepared this manual to help installers and end users get the most out of the display.

  • Page 16: Using This Manual

    Using This Manual Use the following table to locate the specific information you need in this manual. If you need..Turn to page: General information about the AVOCOR Series LED Display Installation instructions First-time configuration instructions Advanced configuration instructions...

  • Page 17: Description, Features And Benefits

    Description, Features and Benefits The AVOCOR AVW-6555 Display is an ultra-high definition touch display that supports a full 3840x2160 @60Hz(4K) resolution and can display 8 bits, 1.07 billion colors. It combines ultra-high resolution and unparalleled image quality with configurable I/O in a large-format display for room-scale collaboration.

  • Page 18: Controls And Functions

    2. Controls and Functions Display at a Glance Figure 2-1 shows the key display components, and the paragraphs that follow describe them. Figure 2-1. Display Front/ Side /Rear View MAIN POWER SWITCH Connects or disconnects the display panel from the AC power source. Status LED Solid green: display on, input detected Blinking orange: display on, no input detected...
  • Page 19 KEYPAD The keyboard allows the user to turn on the display, change sources, access the Windows start me nu and adjust the audio settings. The keypad operates as follows: POWER Press the button to turn on/off the monitor screen. SOURCE Press the button to select a media source.
  • Page 20 Presence Sensor Temperature Sensor Light Sensor Temperature Sensor Measures the room temperature and displays the data both in °C & °F on the OSD–information menu. Temperature data is also reported to the Azure IoT service. Light Sensor Senses the ambient lighting condition and shows the illumination data on the OSD–information menu Light sensor data is also reported to the Azure IoT servicel.
  • Page 21 The display will wake up or go into power saving (sleep) mode automatically. The presence data shows on the OSD–information menu. If no movement is detected, the sensor starts timing and go into power saving (sleep) mode after 5 minutes (minimum) and which is adjustable from 5, 10, 15, 30, 60 & 120 minutes. The presence sensor data is also reported to the Azure IoT service.

  • Page 22: Input Panel

    Input Panel Figure 2-2 shows the display input panel. Figure 2-2. Display Input Panel View Revision Date: 5/31/2019...
  • Page 23 Connector SPDIF Connects external and powered digital speakers or audio receiver/amplifier. Audio Out Connects external, powered speakers or an external audio receiver/amplifier. Connects an IR Extender cable from this input. HDMI 3 HDCP-compliant HDMI 2.0 digital video input for connecting HDMI sources. HDMI 2 HDCP-compliant HDMI 2.0 digital video input for connecting HDMI sources.

  • Page 24: Remote Control Unit

    Remote Control Unit Figure 2-3 shows the display remote control, and Table 2-1 describes its functionality. Figure 2-3. Display Remote Control Unit Revision Date: 5/31/2019...
  • Page 25 Table 2-1. Remote Control Button Descriptions Button Description Power Turns the display screen on and off Home (default setting: DispalyPort1) Home source can be selected in OSD menu – Display Settings on page 43. Source Selects a media source Navigation arrows Navigates through submenus and settings Confirms the selection Exit...

  • Page 26: Installation

    3. Installation NOTE Installation must be performed by a qualified custom video installation specialist. Remote Control To install batteries in the remote control: Press down the tab on the cover and pull the cover up. Insert the included batteries. Ensure that the polarities correctly match the markings inside the battery component.

  • Page 27: Quick Setup

    Connect signal sources to the display Apply power to the display Change the OSD language (optional) Perform touch screen-specific installation and configuration tasks (AVOCOR): Connect touch screen controller host computer to the display Display calibration - adjust the following for each input: Aspect ratio ...

  • Page 28: Ventilation

    Ventilation If you are mounting the display in an enclosure, leave sufficient space on all sides between it and surrounding objects, as shown in Figure 3-1. This allows heat to disperse, maintaining the proper operating temperature. Figure 3-1. Ventilation Requirements for Enclosure Mounting Mounting the Display You can mount the display on a wall.

  • Page 29: Connections To The Display

    Connections to the Display Proceed as follows to connect the display to your video sources, external controller(s) – if present – and AC power. When connecting your equipment: Turn off all equipment before making any connections.  Use the correct signal cables for each source. ...

  • Page 30: Figure 3-3. Ethernet Connection

    Ethernet Connection Use a standard Ethernet cable with an RJ-45 male connector to connect a PC or control/automation system (if present) to the Ethernet port on the display. For more information about using this connection, refer to External Control on page 53. Figure 3-3.

  • Page 31: Connecting Source Components To The Display

    Connecting Source Components to the Display Connect your video sources to the display as shown and described in the sections that follow. DisplayPort Source Connection: See Figure 3-4. Figure 3-4. DisplayPort Source Connection Revision Date: 5/31/2019...
  • Page 32 HDMI Source Connections: See Figure 3-5. NOTE This display supports the VESA Display Data Channel (DDC) standard. This standard provides “Plug and Play” capability; the display and a VESA DDC- compatible computer communicate their setting requirements, allowing for quick and easy setup. For Plug and Play to work correctly, you must turn on the display before you turn on the connected computer.

  • Page 33: Turning On The Power

    Type C Source Connection: Connect a personal laptop to the Type C input as shown in Figure 3-6. NOTE Refer to Supported Timings on page 61 for a list of compatible input signals. Figure 3-6. Type C Source Connections Turning on the Power Turn on your source components.

  • Page 34: Changing The Osd Language

    Changing the OSD Language The display OSD language is initially set to English, but can also display the menus in different languages. To change the OSD language: Press MENU. Select Basic Settings from the Main Menu. Select OSD Language from the Basic Settings Menu. Press to select the desired language and press OK.

  • Page 35: Software Installation

    Software Installation This driver is not needed for any touch functionality, but is needed in order to perform firmware upgrade. Automatic Driver Installation If the automatic driver installation starts, please allow it to run until completion in order to not disrupt the automatic process.
  • Page 36 In the Device Manager, the view would be (again, use View --> Devices by connection): In this case, please proceed with Manual Driver Insatllation. Manual Driver Installation If the automatic driver installation failed for any of the reasons listed above, or if you would lik e to install the driver without having a FlatFrog touch device connected to the computer, the driver can be installed manually.
  • Page 37 Select "Browse my computer for driver software" and select the extracted folder from step 1 and follow the instructions. If step 4 was unsuccessful, then Windows failed to automatically associate the driver with the device. Choose "Let me pick from a list if device drivers on my computer" in step 4, scroll all the way down to "Universal Serial Bus devices"...
  • Page 38 Select the WinUsb device driver, and click Next. (If the WinUsb device driver is not in the list, please follow the steps under "Manual Driver Installation - Device Not Connected" first). Manual Driver Installation - Device Not Connected Extract the firmware upgrade .zip file (right-click --> Extract all...) to the Desktop. Navigate to the "support"...

  • Page 39: Operation

    4. Operation Using the On-Screen Menus To display the on-screen menus, press MENU on the remote control (Figure 2-3) or built-in keypad (Figure 2-1). To select a sub-menu, use the buttons to highlight it. Then, press to enter that sub-menu. To select a menu item, use the buttons to highlight it.
  • Page 40 Main Menu SubMenu Value Horizontal Pos. 0 ~ 100 (50) Vertical Pos. 0 ~ 100 (50) OSD Transparency 0 ~ 4 (0) OSD Timeout 5 ~ 60 seconds (30) English; French; Spanish; German; Dutch; Swedish; OSD Language Basic Settings Portuguese; Danish; Italian Splash Screen Off;...

  • Page 41: Input Menu

    Input Menu This menu is used for making common image adjustments. Scheme Press  or  to select one of the follows: Options: User, Vivid, Cinema, Game, Sport; Default: User Brightness Increase or decrease the brightness of picture. Press  or  to select the desired level, and then press OK. Range: 0~100;...
  • Page 42 Color Temperature Settings Gamma Select gamma curve Options: Off, 2.2; Default: 2.2 Color Temperature Select a color temperature or select User to make RGB adjustments. Options: User, 5000K, 6500K, 7500K and 9300K; Default: 9300K Red Gain Set Color Temperature to “User Mode” to adjust this setting. Range: 0~100;...

  • Page 43: Display Settings

    Display Settings This menu is used for making general display settings. Input Source Select the main input source Options: HDMI 2; HDMI 3; DisplayPort; Type C Default: Type C Aspect Ratio Select aspect ratio Press  or  to select the aspect ratio, and then press OK. Range: 16:9;...

  • Page 44: Audio Menu

    Audio Menu This menu is used for adjusting volume settings. Volume Adjust the sound. Press  or  to select the desired level, and then press OK. Range: 0~100; Default: 70 Bass Adjust the sound in low tones (bass). Press  or  to select the desired level, and then press OK.

  • Page 45: Basic Settings

    Basic Settings This menu is used to make basic settings. Horizontal Pos. Adjust the horizontal position of the OSD menu. Press  or  to select the desired level, and then press OK. Range: 0~100; Default: 50 Vertical Pos. Adjust the vertical position of the OSD menu. Press  or  to select the desired level, and then press OK.

  • Page 46: Advanced Settings

    Advanced Settings This menu is used to make advanced settings. Smart Switch Detect input and switch source automatically Options: Off, On; Default: On Presence Detection Enable presence detection function Options: Off, 5 mins, 10 mins, 15 mins, 30 mins, 60 mins & 120 mins Default: 120 mins Wake Up From Sleep Options: No, Yes;...
  • Page 47 Telemetry Interval Configures the frequency of sending out sensors data to IoT I web server. Options: 1s~60s; Default: 5s Firmware Update (USB) Plug in the USB flash drive and select Yes to proceed with firmware update. To start updating firmware, select Yes to continue. Options: No, Yes;...
  • Page 48 Network Configuration This menu configures the display’s RS232 and Ethernet communication ports. Dynamic IP Enable or disable Dynamic IP mode Options: Enable; Disable; Default: Enable IP Address Display dynamic IP or the static IP address of the display’s Ethernet port Default: 0.0.0.0 Netmask Set the subnet mask address.

  • Page 49: Information

    Information This read-only menu provides information on the active source, sensor data, IoT connection status the latest firmware version, and the serial number. Source Show the Name of Input Source Resolution Show the Current Resolution Temperature Display room temperature data both in °C and °F Ambient Light Display room brightness data in lux Presence...

  • Page 50: Maintenance And Troubleshooting

    Table 5-1 provides some general guidelines for troubleshooting problems you may encounter with the AVOCOR Series LED Display. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your dealer.
  • Page 51 Table 5-1. Troubleshooting Chart (continued) Symptom Possible Cause(s) Solution Image is too bright and / or lacks Contrast is set too high. Decrease the contrast setting. definition in the bright areas of the image. Brightness is set too high. Decrease the brightness setting. Image appears “washed out”...
  • Page 52 The operator will attempt to diagnose any fault and will take action as appropriate. Warranty Support UK & EMEA. Tel +44 (0) 1276 804 654 - service@avocor.co.uk US & ROW. Tel. 858-268-7999 - service@avocor.com Revision Date: 5/31/2019...

  • Page 53: External Control

    6. External Control In addition to using the display keypad or remote control unit, you can control the display using a serial (RS232) link to send Hexadecimal commands and receive responses to those commands. (ASCII is not accepted/used) You also use discrete infrared (IR) control codes to program a third-party remote control unit. For more information, refer to Using Discrete IR Codes on page 59.

  • Page 54: Command And Response Examples

    Command and Response Examples Here are some examples of Hexadecimal serial commands and their responses: Table 6-1. Serial Command/ Response Examples Description Command sent to LCD Panel Response Received from LCD Panel Turn LCD panel power off. 07 01 02 50 4F 57 00 08 07 01 00 50 4F 57 00 08 Turn LCD panel power on.
  • Page 55 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) (ASCII) User 6500K 43 4F 54 9300K Display Adjustment 5000K Display Adjustment 7500K Gamma Off 47 41 43 Gamma 2.2 Sharpness 53 48 41 00~64 00~64 Sharpness Main Window Aspect Ratio Native(PointToPoint) 41 53 50...
  • Page 56 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) (ASCII) 41 4C 4C Reset all Un-lock keys 4B 4C 43 Lock keys 53 45 52 13 bytes Read Serial Number Other Control 4D 4E 41 13 bytes Read Model Name 47 56 45 6 bytes Read Firmware Version Current...
  • Page 57 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) (ASCII) Wednesday Alarm Enable Thursday Alarm Enable 41 45 4E Friday Alarm Enable Saturday Alarm Enable Sunday Alarm Disable Monday Alarm Disable Tuesday Alarm Disable Wednesday Alarm 41 45 46 Disable Thursday Alarm Disable Friday Alarm Disable...
  • Page 58 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) (ASCII) Power LED 4C 45 44 Auto Detect HDMI RGB Color 48 43 52 Full Range Range Other Control Limited Range Auto USB Touch 1 Touch Control 54 4F 43 USB Touch 2 USB Touch 3 Transparency...

  • Page 59: Using Discrete Ir Codes

    Using Discrete IR Codes The display accepts commands in the form of infrared (IR) signals that conform to the NEC protocol. Each display remote control button has an IR control code associated with it. You can use these codes to program a third-party, “universal” remote control unit to work with the display. These third-party products usually come with a computer software application for this purpose.

  • Page 60: Specifications

    7. Specifications Table 7-1 lists the signal types supported by each input on the AVW-6555 display. PANEL 65” Diagonal Size (Inch) Backlight Direct LED Aspect Ratio 16:9 Input Resolution 3840 x 2160 @ 60 Hz Response Time 8 (ms) 350 (cd/m Brightness Contrast Ratio 4000:1...

  • Page 61: Supported Timings

    Supported Timings Table 7-2 lists the signal types supported by each input on the display. Table 7-2. Supported Timings By Input Timing fH (kHz) fV (Hz) Dot clock (MHz) HDMI Type C DisplayPort 31.469 59.94 25.175 VGA 640x480 37.861 72.809 31.5 37.5 31.5...
  • Page 62 Timing fH (kHz) fV (Hz) Dot clock (MHz) HDMI Type C DisplayPort 56.25 67.5 4K2K 3840x2160 112.5 133.313 59.997 533.25 Revision Date: 5/31/2019...

  • Page 63: Overall Dimensions

    Overall Dimensions Figure 7-1 shows the display dimensions of AVW-6555 (all dimensions are in inches). Figure 7-1. AVW-6555 Display Dimensions (inch) Revision Date: 5/31/2019...
  • Page 64 Figure 7-2 shows the display dimensions of AVW-6555 (all dimensions are in millimeters). Figure 7-2. AVW-6555 Display Dimensions (mm) Revision Date: 5/31/2019...
  • Page 65 Notes Revision Date: 5/31/2019...

  • Page 66: Appendix I: Moving And Carrying Notice

    Appendix I: Moving and Carrying Notice Moving the Display Moving the display requires at least two people. Attempting to move the display with one person may result in dropping the display and/or serious injury. When moving a display in its shipping carton, lift the carton using the white handles.

  • Page 67: Appendix Ii: Installing A Wall Mount

    Appendix II: Installing a Wall Mount Follow the manual instructions for the type of mount you have selected. Refer all servicing to qualified service personnel. Moving the display requires at least two people. Make sure you use the handles in the back of the display while lifting or moving the display, to avoid touching the front panel during the move.

  • Page 68: Appendix Iii: Installing A Nuc Vesa Adapter

    Appendix III: Installing a NUC VESA Adapter Follow the steps below to install a NUC or Backpack modules using the VESA Adapter. Step 1 To install the VESA Adapter. Attach the supplied VESA adapter plate to the back of the display, making sure the plate and the mounting holes align.

  • Page 69: Appendix Iv: Wall Mount Safety Notes

    Appendix IV: Wall Mount Safety Notes Revision Date: 5/31/2019...
  • Page 70 Revision Date: 5/31/2019...

  • Page 71: Appendix V: Azure Iot Settings

    Appendix V: Azure IoT Settings Check the IP Address of IoT device Enter OSD menu then go to Adv. Settings and select Network Configuration. Configure network settings, you can select Dynamic IP to Disable or Enable, the default setting is Enable 3.

  • Page 72: Log In To Iot Module

    Log in to IoT Module Open a browser, insert the IP address and press Enter, the Login window will pop up. Enter the username and password then click the LOGIN button. Default Username: admin  Default Password: system  Configure Network Settings ...

  • Page 73: Modify Admin Setup

     When Enable DHCP is “Off”: You can change the IP Address, Subnet Mask, Default Gateway and Primary DNS in Network Setup; Any changes that you make are automatically synchronized to OSD – Network Configurations. Modify Admin Setup To change the default username and password and click Apply Changes to save. Revision Date: 5/31/2019...

  • Page 74: Update Iot Module Firmware

    Update IoT Module Firmware You can update the IoT Module Firmware by inserting the firmware file URL here. Revision Date: 5/31/2019...

  • Page 75: Setup Azure Iot Service

    Setup Azure IoT Service To connect the IoT device to Azure Service, user MUST: Go to Microsoft Azure website to create an Azure account. For more details, see Microsoft Azure New Account Setup Create an IoT hub and register a new device identity in the IoT hub. Copy the device’s Connection string-primary key to use it on IoT Module later.

  • Page 76: View The Sensor Status

    View the Sensor Status In this page you can check the sensor status and the general information of the display. Configures Sensor Timer Setup To change Sensor Telemetry Interval (range from 1~60 seconds). Any changes that you save are automatically synchronized to OSD – Adv. Settings Note: Presence Detection Timer is for display only, you can edit on OSD menu –...

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