AVOCOR AVW-5555 Installation And Operation Manual
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AVOCOR AVW-5555 Installation And Operation Manual

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AVW-5555
All-in-One Display
Model AVW-5555 Installation and Operation Manual
Revision Date: 9/10/2020

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  • Page 1 AVW-5555 All-in-One Display Model AVW-5555 Installation and Operation Manual Revision Date: 9/10/2020...
  • Page 2 COPYRIGHT AND TRADEMARKS: © Copyright 2020. This document contains proprietary information protected by copyright, trademark and other intellectual property laws. All rights are reserved. No part of this manual may be reproduced by any mechanical, electronic or other means, in any form, without our prior written permission. The trademarks reproduced in this document and used on the products are either owned or licensed by us, or by their respective holders.

  • Page 3: Important Safety Instructions

    Important Safety Instructions Before using this display, please read this user manual thoroughly to help protect against property  damage and to ensure your personal safety and the safety of others. Be sure to observe the following instructions.  For your safety, be sure to observe the warnings located in this manual. ...

  • Page 4: Installation

    Installation Don't install in a high-temperature environment.  If the display is used in high-temperature or in direct sunlight, it may cause the case or other ◆ parts to become distorted or damaged, resulting in overheating or electrical shock. Don't install in a high-humidity environment. ...

  • Page 5: Use

    If you encounter a problem during installation, please contact your dealer fo r assistance. Don’t repair or  open the display by yourself. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.  Protect and correctly use the power cord/plug.

  • Page 6: Cleaning

    Don’t recharge, heat, disassemble, short or throw batteries into a fire. ◆ Don’t mix a new battery with a used one. ◆ ◆ Don’t mix different types of batteries together (only use the specified type). it may cause burn and injury. Cleaning If dust has collected on the power plug, remove the plug from the outlet and clean off the dust.

  • Page 7: Warnings

    Warnings Do not use the display lying flat on its back.  Transport the display upright with proper packaging. Avoid placing the display face up or down. Be  careful not to bump into the display. Do not send a static (non-moving) image to the display, or it may cause image ‘burn -in’ or image ...

  • Page 8: Compliance Information

    Compliance Information DECLARATION OF CONFORMITY: AVOCOR hereby declares that the Product's Model Numbers: AVW-5555 Conform with the provisions of: FCC:  FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22 ANSI C63.4 ICES-003  EN 55032 EN 55024...
  • Page 9 INDUSTRY CANADA (ICES-003): CAN ICES-3 (A)/NMB-3(A) PRODUCT DISPOSAL: The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials may be regulated due to environmental considerations. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it.
  • Page 10 Notes Revision Date: 9/10/2020...

  • Page 11: Table Of Contents

    Table of Contents Important Safety Instructions ......................3 Safety Precautions ............................3 Installation ..............................4 Use ................................5 Cleaning ............................... 6 Warnings .............................. 7 Use ................................7 Exemptions ..............................7 Compliance Inform ation ........................8 T able of Contents ..........................11 List of Figures .............................
  • Page 12 Basic Settings ............................43 Advanced Settings ..........................44 Information ............................. 47 5. Maintenance and Troubleshooting..................... 48 Maintenance .............................. 48 Troubleshooting ............................48 6. External Control ..........................51 Serial Communications ..........................51 RS232 Connection and Port Configuration ..................51 Command and Response Format ....................... 51 Command and Response Examples ....................

  • Page 13: List Of Figures

    Figure 3-6. Type-C Source Connections ..................... 35 Figure 3-7. Touch Screen Controller (USB) Connection ................36 Figure 4-1. OSD Menu Structure ........................38 Figure 7-1. AVW-5555 Display Dimensions (inch) ..................61 Figure 7-2. AVW-5555 Display Dimensions (mm)…………………………………………………………….…….62 Revision Date: 9/10/2020...
  • Page 14 Notes Revision Date: 9/10/2020...

  • Page 15: Introduction

    1. Introduction About This Manual This Owner’s Manual describes how to install, set up and operate the AVOCOR Series LED Display. Throughout this manual, the AVOCOR Series LED Display is referred to as the “display”. Target Audience The manufacturer has prepared this manual to help installers and end users get the most out of the display.

  • Page 16: Using This Manual

    Using This Manual Use the following table to locate the specific information you need in this manual. If you need..Turn to page: General information about the AVOCOR Series LED Display Installation instructions First-time configuration instructions Advanced configuration instructions...

  • Page 17: Description, Features And Benefits

    Description, Features and Benefits The AVOCOR AVW-5555 Display is an ultra-high definition touch display that supports a full 3840x2160 @60Hz(4K) resolution and can display 8 bits, 1.07 billion colors. It combines ultra-high resolution and unparalleled image quality with configurable I/O in a large-format display for room-scale collaboration.

  • Page 18: Controls And Functions

    2. Controls and Functions Display at a Glance Figure 2-1 shows the key display components, and the paragraphs that follow describe them. Figure 2-1. Display Front/ Side /Rear View MAIN POWER SWITCH Connects or disconnects the display panel from the AC power source. Power Status LED Solid green: display on, input detected Blinking orange: display on, no input detected...
  • Page 19 KEYPAD The keypad allows the user to turn on the display, change sources, mute the microphone(TEAMS only), directly access HOME source and adjust the audio settings. The keypad operates as follows: POWER Press the button to turn on/off the monitor screen. SOURCE Press the button to select a media source.
  • Page 20 IR Sensor Light Sensor IR Sensor Receives the remote control’s commands to control the display. Light Sensor Senses the ambient lighting condition and shows the illumination data on the OSD–information menu Light sensor data is also reported to the Azure IoT service. Camera Status LED Blue: camera power on Off: camera power off...
  • Page 21 Source Menu Image Settings Menu Sensor Menu About Menu Mircrophone Pickup Range The microphone’s voice pickup range is up to 4.5 m and optimize for Microsoft Teams collaboration room to 2.3 m. Revision Date: 9/10/2020...
  • Page 22 Camera Viewing Angle Range X-direction Field of View (FOV): 103 degrees; Focus distance (FID): 160-100-400 The Focus Point:160 cm; Viewing distance range: 100 cm ~ 400cm Y-direction Field of View (FOV): 70 degrees; Focus distance (FID): 160-100-400 The Focus Point:160 cm; Viewing distance range: 100 cm ~ 400 cm Revision Date: 9/10/2020...
  • Page 23 Other Sensors Temperature Sensor Measures the room temperature and displays the data both in °C & °F on the OSD–information menu. Temperature data is also reported to the Azure IoT service. Presence Sensor Detects movement in a scanned area, for angle coverage and detection range, see the following figures: X-direction Sensing angle: 160 degrees...
  • Page 24 The display will wake up or go into power saving (sleep) mode automatically. The presence data shows on the OSD–information menu. If no movement is detected, the sensor starts timing and goes into power saving (sleep) mode after 5 minutes (minimum) and which is adjustable from 5, 10, 15, 30, 60 & 120 minutes. The presence sensor data is also reported to the Azure IoT service.

  • Page 25: Input Panel

    Input Panel Figure 2-2 shows the display input panel. Figure 2-2. Display Input Panel View Revision Date: 9/10/2020...
  • Page 26 Connector SPDIF Out Connects external and powered digital speakers or audio receiver/amplifier. Audio Out Connects external, powered speakers or an external audio receiver/amplifier. Connects an IR Extender cable from this input. HDMI 1 HDCP-compliant HDMI 2.0 digital video input for connecting HDMI sources. HDMI 2 HDCP-compliant HDMI 2.0 digital video input for connecting HDMI sources.

  • Page 27: Remote Control Unit

    Remote Control Unit Figure 2-3 shows the display remote control, and Table 2-1 describes its functionality. Figure 2-3. Display Remote Control Unit Revision Date: 9/10/2020...
  • Page 28 Table 2-1. Remote Control Button Descriptions Button Description Power Turns the display screen on and off Home (default setting: DisplayPort) Home source can be selected in the OSD menu – Display Settings on page 41. Source Selects a media source Navigation arrows Navigates through submenus and settings Confirms the selection...

  • Page 29: Installation

    3. Installation NOTE Installation must be performed by a qualified custom video installation specialist. Remote Control To install batteries in the remote control: Press down the tab on the cover and pull the cover up. Insert the included batteries. Ensure that the polarities correctly match the markings inside the battery component.

  • Page 30: Quick Setup

    Quick Setup Table 3-1 gives a quick overview of the display installation process. The sections following this one provide detailed instructions. Table 3-1. Installation Overview For Details Step Procedure Refer to page... Mount the display(s) on a wall (optional) Connect other external equipment to the display (optional): Automation/control system (RS232, Ethernet) Connect signal sources to the display Apply power to the display...

  • Page 31: Ventilation

    Ventilation If you are mounting the display in an enclosure, leave sufficient space on all sides between it and surrounding objects, as shown in Figure 3-1. This allows heat to disperse, maintaining the proper operating temperature. Figure 3-1. Ventilation Requirements for Enclosure Mounting Mounting the Display You can mount the display on a wall.

  • Page 32: Connections To The Display

    Connections to the Display Proceed as follows to connect the display to your video sources, external controller(s) – if present – and AC power. When connecting your equipment: Turn off all equipment before making any connections.  Use the correct signal cables for each source. ...

  • Page 33: Figure 3-3. Ethernet Connection

    Ethernet Connection Use a standard Ethernet cable with an RJ-45 male connector to connect a PC or control/automation system (if present) to the Ethernet port on the display. For more information about using this connection, refer to External Control on page 51. Figure 3-3.

  • Page 34: Connecting Source Components To The Display

    Connecting Source Components to the Display Connect your video sources to the display as shown and described in the sections that follow. DisplayPort Source Connection: See Figure 3-4. Figure 3-4. DisplayPort Source Connection HDMI Source Connections: See Figure 3-5. This display supports the VESA Display Data Channel (DDC) standard. This NOTE standard provides “Plug and Play”...

  • Page 35: Turning On The Power

    Type-C Source Connection: Connect a personal laptop to the Type-C input as shown in Figure 3-6. NOTE Refer to Supported Timings on page 59 for a list of compatible input signals. Figure 3-6. Type-C Source Connections Turning on the Power Turn on your source components.

  • Page 36: Changing The Osd Language

    Changing the OSD Language The display OSD language is initially set to English, but can also display the menus in different languages. To change the OSD language: Press MENU. Select Basic Settings from the Main Menu. Select OSD Language from the Basic Settings Menu. Press ...

  • Page 37: Operation

    4. Operation Using the On-Screen Menus To display the on-screen menus, press MENU on the remote control (Figure 2-3) or built-in keypad (Figure 2-1). To select a sub-menu, use the ▲ and ▼ buttons to highlight it. Then, press  to enter that sub-menu. To select a menu item, use the ▲...

  • Page 38: Figure 4-1. Osd Menu Structure

    Information Presence Show the Presence Detection status (Yes / No) IoT Status Show the IoT connection status Model Name AVW-5555 Firmware Version Shows the Firmware Version of the Monitor Serial Number Shows the Serial Number of the Monitor NOTE Default settings appear in bold type.

  • Page 39: Images Settings

    Images Settings This menu is used for making common image adjustments. Scheme Press  or  to select one of the follows: Options: User, Vivid, Cinema, Game, Sport; Default: User Brightness Increase or decrease the brightness of image. Press  or  to select the desired level, and then press OK. Range: 0~100;...
  • Page 40 Color Temperature Settings Gamma Select gamma curve Options: Off, 2.2; Default: 2.2 Color Temperature Select a color temperature or select User to make RGB adjustments. Options: User, 5000K, 6500K, 7500K and 9300K; Default: 9300K Red Gain Set Color Temperature to “User Mode” to adjust this setting. Range: 0~100;...

  • Page 41: Display Settings

    Display Settings This menu is used for making general display settings. Input Source Select the main input source Options: HDMI 1, HDMI 2, DisplayPort, Type-C, OPS Default: Type-C Aspect Ratio Select aspect ratio Press  or  to select the aspect ratio, and then press OK. Range: 16:9, 4:3, Auto, Point To Point, Letterbox Default: Auto Over Scan...

  • Page 42: Audio Settings

    Audio Settings This menu is used for adjusting volume settings. Volume Adjust the sound. Press  or  to select the desired level, and then press OK. Range: 0~100; Default: 70 Bass Adjust the sound in low tones (bass). Press  or  to select the desired level, and then press OK.

  • Page 43: Basic Settings

    Basic Settings This menu is used to make basic settings. Horizontal Pos. Adjust the horizontal position of the OSD menu. Press  or  to select the desired level, and then press OK. Range: 0~100; Default: 50 Vertical Pos. Adjust the vertical position of the OSD menu. Press  or  to select the desired level, and then press OK.

  • Page 44: Advanced Settings

    Advanced Settings This menu is used to make advanced settings. Smart Switching Detect input and switch source automatically Options: Off, On; Default: On USB Mapping Detect input and switch source automatically Options: Auto, USB Touch1, USB Touch2, USB Touch3; Default: Auto Presence Detection Enable presence detection function Options: Off, 5 mins, 10 mins, 15 mins, 30 mins, 60 mins &...
  • Page 45 Network Configuration Configures the display’s RS232 and Ethernet communication ports. For more settings, see Network Configuration on page 46 Pairing Code Connects with IoT service with 6-digit pairing code to send data from the display to IoT Service. Telemetry Interval Configures the frequency of sending out sensors data to IoT I web server.
  • Page 46 Network Configuration This menu configures the display’s RS232 and Ethernet communication ports. Dynamic IP Enable or disable Dynamic IP mode Options: Enable; Disable; Default: Disable IP Address Display dynamic IP or the static IP address of the display’s Ethernet port Default: 0.0.0.0 Netmask Set the subnet mask address.

  • Page 47: Information

    Display proximity status Detected: Yes; undetected: No IoT Status Display IoT connection status Status: connecting; connected Model Name AVW-5555 Firmware Version Show the Firmware Version of the Monitor Serial Number Show the Serial Number of the Monitor Revision Date: 9/10/2020...

  • Page 48: Maintenance And Troubleshooting

    Table 5-1 provides some general guidelines for troubleshooting problems you may encounter with the AVOCOR Series LED Display. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your dealer.
  • Page 49 Table 5-1. Troubleshooting Chart (continued) Symptom Possible Cause(s) Solution Image is too bright and / or lacks Contrast is set too high. Decrease the contrast setting. definition in the bright areas of the image. Brightness is set too high. Decrease the brightness setting. Image appears “washed out”...
  • Page 50 Should you require assistance with a suspected hardware fault, please contact the support line below. You will require your unit serial number. The operator will attempt to diagnose any fault and will take action as appropriate. Warranty Support service@avocor.com Revision Date: 9/10/2020...

  • Page 51: External Control

    6. External Control In addition to using the display keypad or remote control unit, you can control the display using a serial (RS232) link to send Hexadecimal commands and receive responses to those commands. (ASCII is not accepted/used) You also use discrete infrared (IR) control codes to program a third -party remote control unit. For more information, refer to Using Discrete IR Codes on page 57.

  • Page 52: Command And Response Examples

    Command and Response Examples Here are some examples of Hexadecimal serial commands and their responses: Table 6-1. Serial Command/ Response Examples Description Command sent to LCD Panel Response Received from LCD Panel Turn LCD panel power off. 07 01 02 50 4F 57 00 08 07 01 00 50 4F 57 00 08 Turn LCD panel power on.
  • Page 53 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) User 6500K 9300K 43 4F 54 Display Adjustment 5000K Display Adjustment 7500K Gamma Off 47 41 43 Gamma 2.2 Sharpness 00~64 00~64 Sharpness 53 48 41 Main Window Aspect Ratio Native (PointToPoint) 41 53 50...
  • Page 54 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) Reset all 41 4C 4C Un-lock keys 4B 4C 43 Lock keys 13 bytes Read Serial Number 53 45 52 Other Control 13 bytes Read Model Name 4D 4E 41 6 bytes Read Firmware Version 47 56 45 Current...
  • Page 55 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) Wednesday Alarm Enable Thursday Alarm Enable 41 45 4E Friday Alarm Enable Saturday Alarm Enable Sunday Alarm Disable Monday Alarm Disable Tuesday Alarm Disable Wednesday Alarm 41 45 46 Disable Thursday Alarm Disable Friday Alarm Disable...
  • Page 56 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) Power LED 4C 45 44 Auto Detect HDMI RGB Color Full Range 48 43 52 Range Other Control Limited Range Auto USB Touch 1 Touch Control 54 4F 43 USB Touch 2 USB Touch 3 Transparency...

  • Page 57: Using Discrete Ir Codes

    Using Discrete IR Codes The display accepts commands in the form of infrared (IR) signals that conform to the NEC protocol. Each display remote control button has an IR control code associated with it. You can use these codes to program a third-party, “universal” remote control unit to work with the display. These third-party products usually come with a computer software application for this purpose.

  • Page 58: Specifications

    7. Specifications Table 7-1 lists the signal types supported by each input on the AVW-5555 display. PANEL 55” Diagonal Size (Inch) Backlight Direct LED 16:9 Aspect Ratio Input Resolution 3840 x 2160 @ 60 Hz Response Time 8 (ms) Brightness...

  • Page 59: Supported Timings

    Supported Timings Table 7-2 lists the signal types supported by each input on the display. Table 7-2. Supported Timings By Input Timing fH (kHz) fV (Hz) Dot clock (MHz) HDMI Type-C DisplayPort 31.469 59.94 25.175 VGA 640x480 37.861 72.809 31.5 37.5 31.5 35.156...
  • Page 60 Timing fH (kHz) fV (Hz) Dot clock (MHz) HDMI Type-C DisplayPort 56.25 67.5 4K2K 3840x2160 112.5 133.313 59.997 533.25 Revision Date: 9/10/2020...

  • Page 61: Overall Dimensions

    Overall Dimensions Figure 7-1 shows the display dimensions of AVW-5555 (all dimensions are in inches). Figure 7-1. AVW-5555 Display Dimensions (inch) Revision Date: 9/10/2020...

  • Page 62: Figure 7-2. Avw-5555 Display Dimensions (Mm)

    Figure 7-2 shows the display dimensions of AVW-5555 (all dimensions are in millimeters). Figure 7-2. AVW-5555 Display Dimensions (mm) Revision Date: 9/10/2020...
  • Page 63 Notes Revision Date: 9/10/2020...

  • Page 64: Appendix I: Moving And Carrying Notice

    Appendix I: Moving and Carrying Notice Moving the Display Moving the display requires at least two people. Attempting to move the display with one person may result in dropping the display and/or serious injury. When moving a display in its shipping carton, lift the carton using the white handles.

  • Page 65: Appendix Ii: Installing Using A Wall Mount

    Appendix II: Installing using a Wall Mount Follow the manual instructions for the type of mount you have selected. Refer all servicing to qualified service personnel. Moving the display requires at least two people. Make sure you use the handles in the back of the display while lifting or moving the display, to avoid touching the front panel du ring the move.

  • Page 66: Appendix Iii: Installing An Ops Module

    (M4*6) that were removed earlier. Step 5 Turn on the interactive display. When using an Avocor OPS PC a green light on the side of the OPS PC should appear, indicating that the OPS PC is switched on and operational.

  • Page 67: Appendix Iv: Uninstalling & Installing A Top Bar Av Module

    Appendix IV: Uninstalling & Installing a Top Bar AV Module Follow the steps below to uninstall a top bar AV module. Step 1 Make sure that the display is turned off (power socket on rear of display). Step 2 Turn the knob counterclockwise on the top side of the display to loosen the top bar AV module. Step 3 Remove the top bar AV module gently from the display.

  • Page 68: Appendix V: The Mini Pc Vesa Mount And Power Bracket (Reserved Holes)

    Appendix V: The mini PC VESA mount and power bracket (reserved holes) Tech Specs of mini PC VESA mount & mini PC power bracket Mini PC VESA mount: 75*75 amd 100*100mm, screws M4(8X) Use maximum 6mm/0.24” long screws, 4mm/0.16” Metric Mini PC power bracket: Step screws M3(2X) Use maximum 6mm/0.24”...

  • Page 69: Appendix Vi: Wall Mount Safety Notes

    Appendix VI: Wall Mount Safety Notes Revision Date: 9/10/2020...
  • Page 70 Revision Date: 9/10/2020...

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