Related Manuals for AVOCOR AVF-7550
Summary of Contents for AVOCOR AVF-7550
- Page 1 AVF-7550 Large Format Interactive Display Model AVF-7550 Installation and Operation Manual Revision Date: 2018/07/25...
- Page 2 COPYRIGHT AND TRADEMARKS: ©Copyright 2018. This document contains proprietary information protected by copyright, trademark and other intellectual property laws. All rights are reserved. No part of this manual may be reproduced by any mechanical, electronic or other means, in any form, without our prior written permission. The trademarks reproduced in this document and used on the products are either owned or licensed by us, or by their respective holders.
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Page 3: Important Safety Instructions
Important Safety Instructions Before using this display, please read this user manual thoroughly to help protect against property Ÿ damage and to ensure your personal safety and the safety of others. Be sure to observe the following instructions. Ÿ For your safety, be sure to observe the warnings located in this manual. Ÿ... -
Page 4: Installation
Installation Don't install in a high-temperature environment. Ÿ If the display is used in high-temperature or in direct sunlight, it may cause the case or other parts to Ÿ become distorted or damaged, resulting in overheating or electrical shock. Don't install in a high-humidity environment. Ÿ... -
Page 5: Use
If you encounter a problem during installation, please contact your dealer for assistance. Don’t repair or Ÿ open the display by yourself. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection. Ÿ Protect and correctly use the power cord/plug. Ÿ... -
Page 6: Cleaning
Don’t recharge, heat, disassemble, short or throw batteries into a fire. Don’t mix a new battery with a used one. Don’t mix different types of batteries together (only use the specified type). it may cause burn and injury. Cleaning If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Ÿ... -
Page 7: Warnings
Warnings Do not use the display lying flat on its back. Ÿ Transport the display upright with proper packaging. Avoid placing the display face up or down. Be Ÿ careful not to bump into the display. Do not send a static (non-moving) image to the display, or it may cause image ‘burn-in’ or image Ÿ... -
Page 8: Compliance Information
Compliance Information DECLARATION OF CONFORMITY: AVOCOR hereby declares that the Product's Model Numbers: AVF-7550 Conform with the provisions of: FCC: Ÿ FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22 ANSI C63.4 ICES-003 Ÿ EN 55032 EN 55024... - Page 9 INDUSTRY CANADA (ICES-003): CAN ICES-3 (A)/NMB-3(A) PRODUCT DISPOSAL: The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials maybe regulated due to environmental considerations. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it.
- Page 10 Notes Revision Date: 2018/07/25...
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Page 11: Table Of Contents
Table of Contents Important Safety Instructions.......................... 3 Safety Precautions ................................3 Installation ....................................4 Use ......................................5 Cleaning ....................................6 Warnings .................................. 7 Use ......................................7 Exemptions ..................................... 7 Compliance Inform a tion ............................ 8 T able of Contents ..............................11 List of Figures ................................13 1. Introduction ................................ 15 About This Manual ................................ 1 5 Target Audience ...................................... 1 5 Textual and Graphic Conventions .............................. 1 5 Using This Manual . - Page 12 Display Settings ........................................ 4 1 Audio Menu ........................................... 4 2 Basic Settings ........................................ 4 3 Advanced Settings ...................................... 4 4 Information .......................................... 4 7 5 . M aintena nce and Troubleshooting ....................48 Maintenance.................................. 4 8 Troubleshooting................................... 4 8 6.
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Page 13: List Of Figures
Figure 3-6. VGA Source Connections ........................31 Figure 3-7. Touch Screen Controller (USB) Connection ..................33 Figure 4-1. OSD Menu Structure ..........................38 Figure 7-1. AVF-7550 Display Dimensions (inch) ....................62 Figure 7-2. AVF-7550 Display Dimensions (mm)....................62 Revision Date: 2018/07/25... - Page 14 Notes Revision Date: 2018/07/25...
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Page 15: Introduction
1. Introduction About This Manual This Owner’s Manual describes how to install, set up and operate the AVOCOR Series LED Display. Throughout this manual, the AVOCOR Series LED Display is referred to as the “display”. Target Audience The manufacturer has prepared this manual to help installers and end users get the most out of the display. -
Page 16: Using This Manual
Using This Manual Use the following table to locate the specific information you need in this manual. If you need..Turn to page: General information about the AVOCOR Series LED Display Installation instructions First-time configuration instructions Advanced configuration instructions... -
Page 17: Description, Features And Benefits
Description, Features and Benefits The AVOCOR AVF-7550 Displays are ultra-high definition touch displays that support a full 4K @60Hz resolution and can display 8 bits, 1.07 billion colours. They combine ultra-high resolution and unparalleled image quality with configurable I/O in a large-format display for a wide range of digital signage and control-room applications. -
Page 18: Controls And Functions
2. Controls and Functions Display at a Glance Figure 2-1 shows the key display components, and the paragraphs that follow describe them. Figure 2-1. Display Front/ Side /Rear View MAIN POWER SWITCH Connects or disconnects the display panel from the AC power source. HANDLE Always use the handles and lower handle bars when carrying the display. - Page 19 KEYPAD You can use the keypad instead of the remote control unit to operate the on-screen display (OSD) controls. The keypad operates as follows: LED light of inductive keys Blue: light on for 5 seconds when the keys are pressed Power key breathing light: display go to sleep at digital mode (Digital, RS232, Ethernet) POWER Press the button to turn on/off the monitor screen.
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Page 20: Input Panel
Input Panel Figure 2-2 shows the display input panel. Figure 2-2. Display Input Panel View Revision Date: 2018/07/25... - Page 21 Connector OPS USB 3.0 A standard USB connector of the OPS slot for connecting external multimedia player devices. WPS(HDMI) input for connecting Wireless Presentation sources to the display. Touch USB 3, 6, 22 Standard, Type-B USB 2.0 ports for connecting touch sources to the display. HUB USB 3.0 4, 7 Standard USB 3.0 type A connectors for connecting external media, keyboard, keyboard or mouse.
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Page 22: Remote Control Unit
Remote Control Unit Figure 2-3 shows the display remote control, and Table 2-1 describes its functionality. Figure 2-3. Display Remote Control Unit Revision Date: 2018/07/25... - Page 23 Table 2-1. Remote Control Button Descriptions Button Description Power Turns the display screen on and off Home/OPS Selects OPS input Source Selects a media source Navigation arrows Navigates through submenus and settings Confirms the selection Exit Exits the OSD menu Volume down Turns down the volume Volume up...
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Page 24: Installation
3. Installation NOTE Installation must be performed by a qualified custom video installation specialist. Remote Control To install batteries in the remote control: Press down the tab on the cover and pull the cover up. Insert the included batteries. Ensure that the polarities correctly match the markings inside the battery component. -
Page 25: Quick Setup
Connect signal sources to the display Apply power to the display Change the OSD language (optional) Perform touch screen-specific installation and configuration tasks (AVOCOR): Connect touch screen controller host computer to the display Display calibration - adjust the following for each input: Aspect ratio Ÿ... -
Page 26: Ventilation
We recommend that this be done by a custom installation specialist. NOTE To safely mount the display on a wall, Avocor recommends: • Use only the approved wall-mount kit designed for the display. -
Page 27: Connections To The Display
Connections to the Display Proceed as follows to connect the display to your video sources, external controller(s) – if present – and AC power. When connecting your equipment: Turn off all equipment before making any connections. Ÿ Use the correct signal cables for each source. Ÿ... -
Page 28: Figure 3-3. Ethernet Connection
Ethernet Connection Use a standard Ethernet cable with an RJ-45 male connector to connect a PC or control/automation system (if present) to the Ethernet port on the display. For more information about using this connection, refer to External Control on page 50. Figure 3-3. -
Page 29: Connecting Source Components To The Display
Connecting Source Components to the Display Connect your video sources to the display as shown and described in the sections that follow. DisplayPort Source Connection: See Figure 3-4. Figure 3-4. DisplayPort Source Connection Revision Date: 2018/07/25... -
Page 30: Figure 3-5. Hdmi Source Connections
HDMI Source Connections: See Figure 3-5. Use the HDMI inputs whenever possible. This ensures the highest video quality because the signal is carried in the digital domain throughout the entire signal path, from source component output into the display. This display supports the VESA Display Data Channel (DDC) standard. This NOTE standard provides “Plug and Play”... -
Page 31: Turning On The Power
VGA Source Connection: Connect a personal computer or other RGB source to the VGA input as shown in Figure 3-6. NOTE Refer to Supported Timings on page 59 for a list of compatible input signals. Figure 3-6. VGA Source Connections Turning on the Power Turn on your source components. -
Page 32: Changing The Osd Language
Changing the OSD Language The display OSD language is initially set to English, but can also display the menus in different languages. To change the OSD language: Press MENU. Select Basic Settings from the Main Menu. Select OSD Language from the Basic Settings Menu. Press to select the desired language and press OK. -
Page 33: Software Installation
Software Installation This driver is not needed for any touch functionality, but is needed in order to perform firmware upgrade. Automatic Driver Installation If the automatic driver installation starts, please allow it to run until completion in order to not disrupt the automatic process. - Page 34 Clicking on the pop-up ballo would show In the Device Manager, the view would be (again, use View --> Devices by connection): In this case, please proceed with Manual Driver Insatllation. Manual Driver Installation If the automatic driver installation failed for any of the reasons listed above, or if you would like to install the driver without having a FlatFrog touch device connected to the computer, the driver can be installed manually.
- Page 35 Select "Browse my computer for driver software" and select the extracted folder from step 1 and follow the instructions. If step 4 was unsuccessful, then Windows failed to automatically associate the driver with the device. Choose "Let me pick from a list if device drivers on my computer" in step 4, scroll all the way down to "Universal Serial Bus devices"...
- Page 36 Select the WinUsb device driver, and click Next. (If the WinUsb device driver is not in the list, please follow the steps under "Manual Driver Installation - Device Not Connected" first). Manual Driver Installation - Device Not Connected Extract the firmware upgrade .zip file (right-click --> Extract all...) to the Desktop. Navigate to the "support"...
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Page 37: 4. Operation
4. Operation Using the On-Screen Menus To display the on-screen menus, press MENU on the remote control (Figure 2-3) or built-in keypad (Figure 2-1). To select a sub-menu, use the buttons to highlight it. Then, press to enter that sub-menu. To select a menu item, use the buttons to highlight it. -
Page 38: Figure 4-1. Osd Menu Structure
Yes; No Default Source Shows the Name of Input Source Resolution Shows the Current Resolution Model Name AVF-7550 Firmware Version Shows the Firmware Version of the Monitor Information SubMCU Version Shows the Firmware Version of the Monitor Serial Number Shows the Serial Number of the Monitor Load Default Yes;... -
Page 39: Input Menu
Input Menu This menu is used for making common image adjustments. Scheme Press ƒ or „ to select one of the follows: Options: User, Vivid, Cinema, Game, Sport; Default: User Brightness Increase or decrease the brightness of picture. Press ƒ or „ to select the desired level, and then press OK. Range: 0~100;... - Page 40 Colour Temperature Settings Gamma Select gamma curve Options: Off, 2.2; Default: 2.2 Color Temperature Select a colour temperature or select User to make RGB adjustments. Options: User, 5000K, 6500K, 7500K and 9300K; Default: 9300K Red Gain Set Colour Temperature to “User Mode” in order to adjust this setting. Range: 0~100;...
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Page 41: Display Settings
Display Settings This menu is used for making general display settings. Input Source Select the main input source Options: VGA; DisplayPort; HDMI1~4; OPS; WPS Default: HDMI 1 Aspect Ratio Select aspect ratio Press ƒ or „ to select the aspect ratio, and then press OK. Range: 16:9;... -
Page 42: Audio Menu
VGA Phase Adjust the phase of the displayed signal (VGA source only). Press ƒ or „ to select the desired level, and then press OK. Range: 0~100 VGA Clock Adjust the clock of the displayed signal (VGA source only). Press ƒ or „ to select the desired level, and then press OK. -
Page 43: Basic Settings
Basic Settings This menu is used to make basic settings. Horizontal Pos. Adjust the horizontal position of the OSD menu. Press ƒ or „ to select the desired level, and then press OK. Range: 0~100; Default: 50 Vertical Pos. Adjust the vertical position of the OSD menu. Press ƒ or „ to select the desired level, and then press OK. -
Page 44: Advanced Settings
Advanced Settings This menu is used to make advanced settings. Smart Light Control Enable dynamic contrast (DCR) or ambient light sensor Options: Off, DCR, By Time; Default: Off IRFM Create slight frame motion to help avoid image retention Options: On, Off; Default: Off Noise Reduction Reduce random noise in the video content Options: Off, Low, Medium, High;... - Page 45 Smart Light Control – By Time By Time settings allow the user to set the brightness level of the display to a free range in % (between 0-100%) during specific times of the day. Wake Up from Sleep By default, the display will enter power saving (Sleep Mode) if no signal is received for 5 minutes. Normally, the RS-232, DisplayPort, and HDMI inputs are inactive in Sleep Mode, to save power.
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Page 46: Information 4
Network Configuration By default, the display will enter power saving (Sleep Mode) if no signal is received for 5 minutes. Normally, the RS-232, DisplayPort, and HDMI inputs are inactive in Sleep Mode, to save power. This menu configures the display’s RS232 and Ethernet communication ports. UART Baudrate Select the baud rate of the display’s RS232 port Options: 115200, 38400, 19200, 9600;... -
Page 47: Information
Signal Lost Alert Enable an automatic alert when the video signal is lost Options: On, Off; Default: Off Load Default Load default communication settings Options: No, Yes Device MAC Display the MAC address of the device. Information This read-only menu provides information on the active source, the latest firmware version, and the serial number. -
Page 48: 5. Maintenance And Troubleshooting
Table 5-1 provides some general guidelines for troubleshooting problems you may encounter with the AVOCOR Series LED Display. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your dealer. - Page 49 Table 5-1. Troubleshooting Chart (continued) Symptom Possible Cause(s) Solution Contrast is set too high. Decrease the contrast setting. Image is too bright and / or lacks definition in the bright areas of the im age. Image appears “washed out” Brightness is set too high. Decrease the brightness setting.
- Page 50 The operator will attempt to diagnose any fault and will take action as appropriate. Warranty Support UK & EMEA. Tel +44 (0) 1276 804 654 - service@avocor.co.uk US & ROW. Tel. 858-268-7999 - service@avocor.com Revision Date: 2018/07/25...
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Page 51: External Control
6. External Control In addition to using the display keypad or remote control unit, you can control the display using a serial (RS- 232) link to send ASCII commands and receive responses to those commands. You also use discrete infrared (IR) control codes to program a third-party remote control unit. For more information, refer to Using Discrete IR Codes on page 57. -
Page 52: Command And Response Examples
Command and Response Examples Here are some examples of serial commands and their responses: Table 6-1. Serial Command/ Response Examples Description Command sent to LCD Panel Response Received from LCD Panel Turn LCD panel power off. 07 01 02 50 4F 57 00 08 07 01 00 50 4F 57 00 08 Turn LCD panel power on. - Page 53 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) Green Gain (mapping 00~64 00~64 55 53 47 0~100) Blue Gain (mapping 00~64 00~64 55 53 42 0~100) Red Offset (mapping 00~64 00~64 55 4F 52 0~100) Green Offset (mapping 00~64 00~64 55 4F 47...
- Page 54 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) HDMI3 Key OPS Key Reset all Reset all but 41 4C 4C communication (RS232, LAN) Un-lock keys 4B 4C 43 Lock keys 13 bytes Read Serial Number 53 45 52 Other Contorl 13 bytes Read Model Name 4D 4E 41...
- Page 55 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) Wednesday Alarm Enable (Note 14) Thursday Alarm Enable (Note 14) Friday Alarm Enable (Note 14) Saturday Alarm Enable (Note 14) Sunday Alarm Disable 41 45 46 (Note 14) Monday Alarm Disable (Note 14) Tuesday Alarm Disable (Note 14)
- Page 56 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) Smart Light Control 53 4C 43 By time Power LED 4C 45 44 4Kx2K 45 44 48 HDMI EDID 1080P 4Kx2K DisplayPort EDID 45 44 50 1080P Auto Detect HDMI RGB Color Other Control 0-255...
- Page 57 Value Reply Main Item Control Item Type Content (HEX) (HEX) (HEX) 00~FF 00~FF Static IP Address 1 49 50 31 00~FF 00~FF Static IP Address 2 49 50 32 00~FF 00~FF Static IP Address 3 49 50 33 00~FF 00~FF Static IP Address 4 49 50 34 00~FF...
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Page 58: Using Discrete Ir Codes
Using Discrete IR Codes The display accepts commands in the form of infrared (IR) signals that conform to the NEC protocol. Each display remote control button has an IR control code associated with it. You can use these codes to program a third-party, “universal” remote control unit to work with the display. These third-party products usually come with a computer software application for this purpose. -
Page 59: Specifications
7. Specifications Table 7-1 lists the signal types supported by each input on the AVF-7550 display. PANEL Diagonal Size (Inch) 75” Backlight Direct LED Aspect Ratio 16:9 Input Resolution 3840 x 2160 @ 60 Hz Response Time 8 (ms) Brightness... -
Page 60: Supported Timings
Supported Timings Table 7-2 lists the signal types supported by each input on the display. Table 7-2. Supported Timings By Input Timing fH (kHz) fV (Hz) Dot clock (MHz) HDMI DisplayPort 31.469 59.94 25.175 VGA 640x480 37.861 72.809 31.5 37.5 31.5 35.156 56.25... - Page 61 Timing fH (kHz) fV (Hz) Dot clock (MHz) HDMI DisplayPort 56.25 67.5 4K2K 3840x2160 112.5 133.313 59.997 533.25 Revision Date: 2018/07/25...
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Page 62: Overall Dimensions
Overall Dimensions Figure 7-1 shows the display dimensions of AVF-7550 (all dimensions are in inches). Figure 7-1. AVF-7550 Display Dimensions (inch) Revision Date: 2018/07/25... -
Page 63: Figure 7-2. Avf-7550 Display Dimensions (Mm)
Figure 7-2 shows the display dimensions of AVF-7550 (all dimensions are in millimeters). Figure 7-2. AVF-7550 Display Dimensions (mm) Revision Date: 2018/07/25... - Page 64 Notes Revision Date: 2018/07/25...
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Page 65: Appendix I: Moving And Carrying Notice
Appendix I: Moving and Carrying Notice Moving the Display Moving the display requires at least two people. Attempting to move the display with one person may result in dropping the display and/or serious injury. When moving a display in its shipping carton, lift the carton using the white handles. -
Page 66: Appendix Ii: Installing A Wall Mount
Caution: Longer screws will damage the display. Use maximum 15mm/0.59” long screws. 8mm/0.3” Metric NOTE To safely mount the display on a wall, Avocor recommends: • Use only the approved wall-mount kit designed for the display. • Make sure the tilt degree of the wall does not exceed 10 degrees. -
Page 67: Appendix Iii: Installing An Ops Module
(M4*6) that were removed earlier. Step 5 Turn on the interactive display. When using an Avocor OPS PC a green light on the side of the OPS PC should appear, indicating that the OPS PC is switched on and operational. -
Page 68: Appendix Iv: Wall Mount Safety Notes
Appendix IV: Wall Mount Safety Notes Revision Date: 2018/07/25... - Page 69 Revision Date: 2018/07/25...
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Page 70: Appendix V: Ethernet Remote Control Settings
Appendix V: Ethernet Remote Control Settings The device can be configured by opening a browser and connecting to web server directly. Use the browser to configure the demo board. Connect the browswer to the IP address of NET2UART module, and the Login window will pop up as follows. Default IP 192.168.2.1 Default ID... - Page 71 System IP Configuration Network Status Load Default Setting Revision Date: 2018/07/25...
- Page 72 Firmware Update Boot Loader Upgrade Revision Date: 2018/07/25...
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Page 73: Tcp Mode
TCP Mode Telnet Server/Client Set the device to be a Telnet Server or Client. Port Number When in Server mode, assign the port number used to connect remotely. When in Client mode, assign the port number for the device to connect to the remote site. Remote Server IP Address When in Client mode, the device will connect to the remote server with the IP address set here. -
Page 74: Udp Mode
UDP Mode Status When TCP mode is set as Server mode or Client mode, the UDP mode would be disabled automatically, and vice versa. Local Port Assign the port number here to allow the device to open for the remote site to send data via UDP. The IP address of the remote site must be set in the Remote Address table, or NET2UART will ignore its data. -
Page 75: Uart
UART Mode Select the UART interface. Baud rate Select the baud rate of UART interface. Character Bits Select the number of character bits of UART interface. Parity Type Select the parity type of UART interface. Stop Bit Select the stop bit type of UART interface. Hardware Flow Control Select the flow control type of UART interface. -
Page 76: Smtp
Delimiter Character 1 & 2: Set Character 1 and/or Character 2 to be the delimiter. Once the delimiter is active, NET2UART would monitor all data received from UART. All data received from UART will be stored in NET2UART internal buffer first, and will only be sent to Ethernet once the delimiter is detected. -
Page 77: Reset Device
Reset Device Reset NET2UART module. Revision Date: 2018/07/25...
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