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• The second enhancement is "Quick Connect", which permits quicker dial-up connections
by allowing the modem to remember the line conditions of a service provider that
supports V.92. The first time that you connect with your service provider, the modem will
perform the full training sequence and store the information it receives. This eliminates
the need for the modem to go through the full training sequence during subsequent
connection attempts, reducing the connection time by 30 - 50%. If the modem is unable
to make an optimal connection any time after the initial attempt, the modem will perform
the full training sequence.
• The third enhancement is the "Modem On Hold" technology, which allows your Internet
connection to be suspended when there is an inbound telephone call and you have the
Call Waiting feature from your local telephone company. You can then return to the
connection when the call is completed without losing the connection. If you are
connecting to a service provider that supports V.92, you will receive a message
informing you of an incoming call. In addition, if you subscribe to Caller ID service, the
number of the incoming call will be displayed in the computer's message window. You
will then have the option to accept the call or to ignore it. If you are connecting to a V.92
server and choose to accept the call, another message will appear notifying you of the
length of time that the provider's system will wait on hold before the data connection is
terminated.
Support Resources
If you have not fixed your problem after trying the suggestions in the "Troubleshooting"
section, you can receive additional help via one of these convenient resources:
World Wide Web
The site contains useful product information, documents, and manuals. Go to:
http://www.usr.com
Are You Still Having Problems?
1. Call the dealer who sold you the modem.
The dealer may be able to troubleshoot the problem over the phone or may request that
you bring the modem back to the store for service.
2. Call U.S. Robotics Technical Support Department.
Questions about U.S. Robotics modems can be answered by technical support specialists.
The technical support contact information can be found in a table at the end of this guide.
CE Compliance
Declaration of Conformity
We, U.S. Robotics Corporation of 935 National Parkway, Schaumburg, Illinois, 60173-
5157, USA, declare under our sole responsibility that the U.S. Robotics 56K Faxmodem
USB, Model 5633B, to which this declaration relates, is in conformity with the following
standards and/or other normative documents:
•
EN60950-1
•
EN55022
•
EN55024
T
ROUBLESHOOTING
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