Are You Still Having Problems - 3Com 000839-08 Manual

Technical Support Hotline
Technical questions about U.S. Robotics
modems can also be answered by technical
support representatives.
Hotline (847) 982-5151
(Hours: 8:00 am - 6:00 pm CST)
Priority No-Hold Service
3Com also staffs its own 900 fee-based
number for immediate assistance. These lines
are staffed from 8 a.m. - 6 p.m. CST
Monday through Friday.
No-Hold line 900-555-USR1
There is a $1.50 per minute charge which will
appear on your local phone bill. You must
be 18 or older or have parental permission.
(Service not available in Canada.)
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T O
ROUBLESHOOTING AND
H R
NLINE ELP ESOURCES
Are You Still Having
Problems?
Review this manual.
Call or visit your modem dealer. They
may be able to assist you. This is much
more efficient and time-saving than
returning the modem to U.S. Robotics.
If your dealer can't help you, contact
3Com Customer Support. When you
call, specify your modem serial number
(found on the modem and on the outside
of the box), the software being used, and,
if possible, have the contents of your
ATI7 screen available.