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3Com
Knowledgebase
Internet FTP
3Com BBS
E-mail Support
90-Day Free
Installation Support
Technical Support
Hotline
Are You Still Having
Problems?
The 3Com Knowledgebase is a Web-based troubleshooting tool that will
help you solve problems you may be having with your modem go to:
http://knowledgebase.3com.com
When the page loads, click the Modems graphic. Then follow the
on-screen instructions.
Our FTP site provides a free library containing the same files as the BBS
site. FTP to:
Dial the 3Com BBS using the communications software of your choice.
Dial the following number:
To obtain support via e-mail, send a message to:
support@consumer.3com.com
3Com offers free installation support for this product within 90 days of
purchase. Please call the following toll-free number. Dial the following
number:
After the 90-day limit, refer to our pay-per-call options below.
Technical questions about 3Com modems can also be answered by
technical support representatives. The hotline is a toll call. The hours
service is available are 8:00 am - 6:00 pm CST, Monday through Friday.
Dial the following number:
Review this manual.
Call or visit your modem dealer. They may be able to assist you.
consumerftp.3com.com
847-262-6000
888-877-5040
847-262-2550
Support Resources
7-7
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