Job Prints From The Wrong Tray Or On The Wrong Paper; Incorrect Characters Print; Tray Linking Does Not Work; Large Jobs Do Not Collate - Lexmark 13B0503 - X 364dw B/W Laser User Manual

3
Press the arrow buttons until General Settings appears, and then press
4
Press the arrow buttons until Print Recovery appears, and then press
5
Press the arrow buttons until Page Protect appears, and then press
6
Press the arrow buttons until Off appears, and then press
C
HANGE ENVIRONMENTAL SETTINGS
When using Eco-Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If you
want to change the settings and need more information, then see "Using Eco-Mode" on page 36 or "Reducing
printer noise" on page 38.

Job prints from the wrong tray or on the wrong paper

C P T
HECK THE APER
Make sure the Paper Type setting matches the paper loaded in the tray.

Incorrect characters print

Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

Tray linking does not work

L
OAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY
1
Load the same size and type of paper in each tray.
2
Move the paper guides to the correct positions for the paper size loaded in each tray.
M P
AKE SURE THE APER
1
Print a menu settings page and compare the settings for each tray.
2
If necessary, adjust the settings from the Paper Size/Type menu.
Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size from
the Paper Size/Type menu on the printer control panel or from the Embedded Web Server.

Large jobs do not collate

These are possible solutions. Try one or more of the following:
M C
AKE SURE OLLATE IS SET TO
From Print Properties or the printer control panel Finishing menu, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
YPE SETTING
S P
IZE AND APER
O
N
Troubleshooting
.
T
YPE SETTINGS ARE THE SAME FOR EACH TRAY
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