Eaton 9PX G2 Advanced User's Manual
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Eaton 9PX G2 Advanced User's Manual

Eaton 9PX G2 Advanced User's Manual

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Copyright © 2025 EATON
All rights reserved.
9PX G2_3-11kVA_US_EN
Eaton 9PX G2
Advanced User Guide
9PX3K3UG2
9PX5KG2
9PX6KG2
9PX6KIECG2
9PX8KG2
9PX11KG2
9PXEBM180RTG2
9PXEBM240RTG2
MBP6K208G2
MBP6KIECG2
MBP11K208G2

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  • Page 1 Eaton 9PX G2 Advanced User Guide 9PX3K3UG2 9PX5KG2 9PX6KG2 9PX6KIECG2 9PX8KG2 9PX11KG2 9PXEBM180RTG2 9PXEBM240RTG2 MBP6K208G2 MBP6KIECG2 MBP11K208G2 Copyright © 2025 EATON All rights reserved. 9PX G2_3-11kVA_US_EN...

  • Page 2: Table Of Contents

    5.5 Advanced Battery Management + ......................43 5.6 Communication ports ..........................43 5.7 UPS remote control functions ......................... 46 5.8 Eaton Intelligent Power Software suite ....................48 5.9 Cybersecurity ............................48 Operation ......................... 49 6.1 Start-up and normal operation ....................... 49 6.2 Starting the UPS on battery ........................
  • Page 3 6.5 Operating modes ............................ 50 6.6 Return of AC input power ........................51 6.7 Configuring battery settings ........................51 6.8 Deep discharge protection ........................52 UPS maintenance ......................53 7.1 Equipment care ............................53 7.2 Storing the equipment ........................... 53 7.3 When to replace batteries ........................

  • Page 4: Special Symbols And Safety Instructions

    1 Special symbols and safety instructions Special symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: DANGER: Dangerous voltage levels are present within the UPS. The UPS has its own internal power source (the battery).

  • Page 5: Introduction

    Thank you for selecting an Eaton 9PX G2 product to protect your electrical equipment. The Eaton 9PX G2 range has been designed with the utmost care. We recommend that you take the time to read this advanced user guide to take full advantage of the many features of your UPS (Uninterruptible Power System).

  • Page 6: Benefits

    With the Eaton 9PX G2, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. Providing outstanding performance and reliability, the Eaton 9PX G2’s unique benefits include: •...

  • Page 7: Presentation

    3 Presentation 3.1 Weights and dimensions Description (UPS) Weights (lb / kg) Dimensions (inch / mm) D x W x H 9PX3K3UG2 98.3 / 44.6 26.9x17.3x5.1 / 684x440x130 9PX5KG2 9PX6KG2 9PX6KIECG2 98.3 / 44.6 26.9x17.3x5.1 / 684x440x130 9PX8KG2 173.7 / 78.8 28.5x17.3x6.9 / 724x440x174 9PX11KG2 Description (EBM)

  • Page 8: Rear Panel

    3.2 Rear Panel UPS Rear Panels 9PX3K3UG2; 9PX5KG2; 9PX6KG2 (3U) ① Network Management Card ② Battery connector ③ USB communication port ④ RS232 communication port ⑤ Relay output contact ⑥ Connectors for ROO (Remote On/Off) and RPO (Remote Power Off) control 9PX6KIECG2 (3U) ⑦...
  • Page 9 EBM Rear Panels 9PXEBM180RTG2 (3U) ① Connectors for automatic recognition of battery modules ② Connectors for battery modules (to the UPS or to the other battery modules) ③ Circuit Breaker (240V EBM only) 9PXEBM240RTG2 (3U) MBP Rear Panels and description The HotSwap MBP has a manual Bypass rotary switch with two positions: •...
  • Page 10 MBP rear panels MBP6K208G2 ① Input/Output terminal blocks ② Input/Output/MBP-Detection connector to the MBP6KIECG2 ③ Manual Bypass switch ④ MBP-Detection connector to the UPS ⑤ Normal AC source switch ⑥ Sockets: MBP6K208G2: 2 x L6-20P + 2 x L6-30P MBP6KIECG2: 1 x C39 + 1 gang of 2 x C39 & 2x C13 MBP11K208G2: 4 x L6-30P ⑦...

  • Page 11: Optional Accessories

    Eaton Gigabit Network Card (SNMP v1/v3 and IP v4/v6 // Ethernet 10/100/1000BaseT) INDGW-M2 Eaton Industrial Gateway Card (Modbus TCP / RTU) Relay-MS Eaton Relay card (1 x RS232 or 5 x Relay output) INDRELAY-MS Eaton Industrial relay card (5x relay outputs with dry contacts for remote alarm information) EMPDT1H1C2...

  • Page 12: Installation

    4 Installation 4.1 Inspecting the equipment If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage. To file a claim for shipping damage or concealed damage: 1.
  • Page 13 UPS package content Verify that the following additional items are included with the UPS: ① UPS ② Quick start ③ Instructions and Safety Information ④ Cable glands (2 for 3/5/6K) (3 for 8/11K) ⑤ RS232, 1.8m (1) ⑥ USB,1.8m (1) ⑦...
  • Page 14 MBP package content If you ordered an optional Maintenance ByPass (MBP), verify that the following additional items are included with the MBP: MBP6K208G2 MBP6KIECG2 ① MBP ② Quick start ③ MBP Cord set (For 6k MBP only) ④ Cable glands ⑤...

  • Page 15: Unpacking The Ups

    4.2 Unpacking the UPS Unpacking without removing the batteries The UPS is wrapped in a paper tray lifting system. It is prevented from slipping by the cardboard (blue circles) pasted on the paper tray. The UPS can be lifted by two people using the 2 “handles” per side (red circles). Take care to carry the product horizontally.

  • Page 16: Recommended Positions

    Follow steps bellow for module mounting on the rails. As UPS is heavy, it is advised to remove the batteries before mounting the UPS on the rack. The rails and necessary hardware are supplied by Eaton. UPS installation in rack position without removing the battery ①...
  • Page 17 3000VA, 5000VA and 6000VA UPS: Installation in rack position by removing the battery Follow steps 1 to 16. Steps 1 to 6: Remove the battery Steps 7 to 10: Install the Rack Kit and Fix the UPS cabinet (w/o battery) Steps 11 to 16: Replace the battery and the front panel...
  • Page 18 8000VA and 11000VA UPS: Installation in rack position by removing the battery Follow steps 1 to 16. Steps 1 to 7: Remove the battery Steps 8 to 11: Install the Rack Kit and Fix the UPS cabinet (w/o battery) Steps 12 to 18: Replace the battery and the front panel...

  • Page 19: Ebm Connection

    4.4 EBM connection Extended runtime with up to twelve Extended Battery Modules (EBMs) per UPS Tower installation When 11KVA UPS is used with more than 8 EBMs (between 8 and 12), additional PE wires (cross-sectional area identical to input) are required, see illustration below:...
  • Page 20 A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly. 1. Attach the UPS and the EBMs to each other using the supplied mounting plate. 2.
  • Page 21 180V EBM for 3000VA, 5000VA and 6000VA UPS 240V EBM connection to 8000VA and 11000VA UPS...

  • Page 22: Ups Connection

    4.5 UPS connection Hardwired connection UPS connection without HotSwap MBP module Check that the indications on the name plate located on the back of the UPS correspond to the AC-power source and the true electrical consumption of the total load. Caution: switch off utility power to the distribution point where the UPS will be connected.
  • Page 23 Remove the blue circular cover (Input) and screw the cable gland. 3000VA, 5000VA and 6000VA 8000VA and 11000VA Strip the copper supply cable keeping the Earth cable longer for safety purpose Insert the supply cable in the I/O box 3000VA, 5000VA and 6000VA 8000VA and 11000VA High leakage current: Earth connection essential before connecting supply...

  • Page 24: Recommended Upstream Protection

    Recommended protective devices and cable cross-sections 3000VA, 5000VA and 6000VA 8000VA and 11000VA CAUTION, for 8000VA and 11000VA: there is a risk of voltage backfeed. Before working on this circuit, isolate the UPS, then check for Hazardous Voltage between all terminals including the protective earth. A suitable 2 poles AC contactor at the UPS input may be implemented as an external backfeed protection.

  • Page 25: Register Warranty

    Screw the electric cables, starting by the earth wire Screw the I/O box and tighten the cable gland 3000VA, 5000VA and 6000VA 8000VA and 11000VA Connect the output cables, switch on the breaker and start the UPS 4.6 Register warranty Register warranty at https://content.eaton.com/product-registration.

  • Page 26: Connection With Mbp

    4.7 Connection with MBP The Eaton® HotSwap MBP G2 module makes it possible to service or even replace the UPS without affecting the connected loads (HotSwap function). You can safely eliminate the effects of UPS maintenance and guard the integrity of your equipment.
  • Page 27 Follow the steps below to install the MBP in rack position. 1. Screw the ears on each MBP side. MBP6K208G2 used with 3000VA, 5000VA and 6000VA UPS MBP11K208G2 used with 8000VA and 11000VA UPS 2. Mount the MBP with its ears on the UPS rack. MBP6K208G2 used with 3000VA, 5000VA and 6000VA UPS MBP11K208G2 used with 8000VA and 11000VA UPS...
  • Page 28 MBP6KIECG2: Final assembly position: MBP6KIECG2 used with 6000VA IEC UPS MBP6KIECG2 used with 6000VA IEC UPS and 180V EBM Follow the steps below to install the MBP in rack position. 1. Screw the ears on each MBP side. 2. Mount the MBP with its ears on the rack.
  • Page 29 Mechanical installation in tower position Depending on the configuration, there are four different assemblies, identified with letters A, B, C and D. The different ways to mount the MBP with the UPS or the "UPS+EBM" are identified by the A, B, C & D letters. MBP6K208G2 and MBP11K208G2: Final assembly position: MBP6K208G2 used with 3000VA, 5000VA and 6000VA UPS...
  • Page 30 Follow the steps below to install the MBP in tower position. Screw the ears on each MBP side. MBP6K208G2 used with 3000VA, 5000VA and 6000VA UPS MBP11K208G2 used with 8000VA and 11000VA UPS Mount the MBP with its ears on the UPS or EBM MBP6K208G2 used with 3000VA, 5000VA and 6000VA UPS.
  • Page 31 MBP6KIECG2: Final assembly position: MBP6KIECG2 used with 6000VA IEC UPS MBP6KIECG2 used with 6000VA IEC UPS and EBM Follow the steps below to install the MBP in tower position. Screw the ears on each MBP side. Mount the MBP with its ears on the UPS or EBM...
  • Page 32 MBP electrical connection Caution: switch off utility power to the distribution point where the MBP will be connected. Be absolutely sure there is no power. Access to the terminal block, detach the knockouts from the AC terminal wiring box and install the cable glands included in the MBP accessory kit.
  • Page 33 Insert the electrical cables. Follow below instructions for upstream protection and cable cross section. Use copper cable only, and not aluminum. Recommended upstream protection MBP rating at 208V Upstream circuit breaker (CB) MBP 6k 5400VA/4800W with 6kVA UPS D curve 2 poles – 30A MBP 11k 8000VA/8000W with 8KVA UPS D curve 2 poles –...
  • Page 34 Strip the copper supply cable keeping the Earth cable longer for safety purpose. Insert the cables MBP 6k MBP 11k Tighten well the cable glands MBP 6k MBP 11k Close the I/O box terminal MBP 6k MBP 11k...
  • Page 35 Connection between MPB and UPS For the electrical connection on the UPS side, follow the steps described in the chapter "Hardwired connection". For MBP 6k Only: Connect the MBP cord set. Connect the MBP detection cable to the UPS Power up your installation Switch on the input circuit breaker of your installation.

  • Page 36: Interfaces And Communication

    5 Interfaces and communication 5.1 Control panel The screen provides useful information about the UPS itself, load status, events, measurements and settings. ① Power ON indicator (green) ② On battery indicator (orange) ③ On bypass indicator (orange) ④ Alarm indicator (red) ⑤...

  • Page 37: Lcd Description

    5.2 LCD description ① Operation status ② Load/equipment status ③ Load group information ④ Battery status By default, or after 5 minutes of inactivity, the LCD displays the screen saver. The backlight LCD automatically dims after 5 minutes of inactivity. Press any button to restore the screen. Note.

  • Page 38: Display Functions

    Reset fault list Clears faults Type / Model / Part Number / Serial Number / UPS Firmware / NMC Firmware Identification / IPV4 Address / IPV6 Address / Com card MAC Address /Detected accessories Registration Links to Eaton registration website...

  • Page 39: User Settings

    5.4 User settings The following table displays the options that can be changed by the user. Main Menu Submenu Available settings Default settings [English] Language [English] [Français] [Deutsch] [Español] Automatic message for user [Portugues] [Italiano] [Simplified configuration when UPS is Chinese] [Japanese] powered for the first time.
  • Page 40 Main Menu Submenu Available settings Default settings Dust Proofing [Enabled] [Disabled] [Disabled] If set to Enabled, a 40% derating will be applied to allow functioning with a dust filter. Input wiring (for 6K models [L6-30P] [Hardwired] [L6-30P] 9PX6KG2/9PX6KIECG2 Redundancy mode [Unitary UPS] [Hot Standby] [Unitary UPS] Start/Restart...
  • Page 41 Main Menu Submenu Available settings Default settings Battery age warning [Disabled][Preventive][6-120] [Predictive] If Preventive, the UPS displays a battery [Predictive] replacement reminder through the front LCD and any installed network Refer to Advanced Battery communication card after the indicated Management + section timeframe has elapsed (default 48 months).
  • Page 42 Main Menu Submenu Available settings Default settings - [Delay]: [0s] … [999s] [No] - [Active]: [Open] [Closed] [0s] DB9-4 port: [High] - [Function]: [No] [ROO] [RPO] [Building alarm][Forced bypass] [On generator] [Remote shutdown] - [Delay]: [0s] … [999s] Comm settings - [Active]: [Low] [High] [Relay1] [Relay2] [DB9-1] [DB9-7] [DB9-8]...

  • Page 43: Advanced Battery Management

    5.5 Advanced Battery Management + Eaton ABM+ (Advanced Battery Management) implements a machine learning algorithm providing battery health status. When set to predictive mode, the UPS will be able to provide an accurate remaining service time prediction based on real UPS usage condition.
  • Page 44 Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The 9PX G2 models have one available communication bay for the following connectivity cards: • Gigabit Network card ( Network-M3) : provides a Gigabit Ethernet connection and enables secure UPS monitoring over HTTPS web browser interface, SNMP v1/v3 protocol and email alarms.

  • Page 46: Ups Remote Control Functions

    5.7 UPS remote control functions Programmable signal inputs The 9PX G2 incorporates several programmable signal inputs: one Remote Power Off (RPO) input terminal, one Remote On/Off (ROO) input terminal, one RS-232 input (pin-4). Signal inputs can be configured (see Settings > Comm settings > Signal Input) to have one of the following functions:...

  • Page 47: Remote Control Connection And Test

    Programmable signal outputs The 9PX G2 incorporates several programmable signal outputs: Two relay outputs and two optocoupler outputs (DB9 pins 1, 7 and 8). Signal outputs can be configured (see Settings > Comm settings > Output Signals) to report the following information:...

  • Page 48: Eaton Intelligent Power Software Suite

    It also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the 9PX G2 UPS battery power becomes low, Eaton Software suite can automatically shut down your computer system to protect your data before the UPS shutdown occurs.

  • Page 49: Operation

    On the first startup of the UPS, you will need to configure the output voltage and time of the UPS. 9. Verify that the UPS power cord is plugged in. 10. The UPS front panel display illuminates and shows Eaton logo. 11. Verify that the UPS status screen shows 12.

  • Page 50: Ups Shutdown

    UPS starts to beep and indicator is blinking. The UPS then transfers to Standby mode, and the indicator turns off. 6.5 Operating modes The Eaton 9PX G2 front panel indicates the UPS status through the UPS indicators located above the LCD screen. LED indicator: Normal mode When the green symbol is illuminated, the UPS is providing protected AC power output.

  • Page 51: Return Of Ac Input Power

    Battery mode When the UPS is operating during a power outage, the alarm beeps once every ten seconds and the indicator illuminates solid. The LED bar is flashing blue. The necessary energy is provided by the battery. When the utility power returns, the UPS transfers to Normal mode operation while the battery recharges. If battery capacity becomes low while in Battery mode, the audible alarm beeps faster.

  • Page 52: Deep Discharge Protection

    Transfers to High Efficiency mode will be active after five minutes of Bypass voltage monitoring: if Bypass quality is not in tolerance, then the UPS will remain in Normal mode. Eaton recommends using the HE mode only to protect IT equipment. To set the High Efficiency mode: 1.

  • Page 53: Ups Maintenance

    If you store the equipment for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The internal batteries charge to 90% capacity in less than 3 hours. However, Eaton recommends that the batteries charge for 48 hours after long-term storage.

  • Page 54: Ups Replacement With Hotswap Mbp

    7.4 UPS replacement with HotSwap MBP UPS Removing (please follow the MANDATORY step below). MBP6K208G2 and MBP6KIECG2: UPS replacement must be performed by qualified person only. Put the UPS in “Bypass mode” (“Control -> Go to bypass”). Verify that the UPS is on Bypass mode by checking UPS display panel BYPASS Set the MBP manual Bypass switch to “Bypass”...
  • Page 55 MBP11K208G2: UPS replacement must be performed by qualified person only. Put the UPS in “Bypass mode” (“Control -> Go to bypass”). BYPASS Verify that the UPS is on Bypass mode by checking UPS display panel Set the MBP manual Bypass switch to "Bypass" position. The "Bypass mode" red light of the MBP goes On, indicating that the load is supplied directly by AC source Switch the Normal AC source switch of the MBP to the “0”...
  • Page 56 Return to normal operation: Check that the new UPS is correctly connected to the MBP, as described below: MBP6K208 and MBP6KIECG2: • After opening the UPS I/O terminal blocks cover, connect to UPS the 2 power cables, and the MBP detection cable, of the MBP I/O cord Set •...

  • Page 57: Ups Maintenance With Hotswap Mbp

    Contact your local recycling or hazardous waste center for information on proper disposal of the used equipment. eaton.com/recycling Do not dispose the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is required. Refer to your local codes for disposal requirements.

  • Page 58: Troubleshooting

    8 Troubleshooting The Eaton 9PX G2 is designed for reliable, autonomous operation while providing you with notifications and alerts whenever a potential operational or performance issue occurs. Usually the alarms shown by the product do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.

  • Page 59: Silencing The Alarm

    8.3 Service and support If you have any question or problem with the UPS, call Eaton or your local service representative in your country / region. Please have the following information ready when you call for service: • Model number •...

  • Page 60: Specification And Technical Characteristics

    4800W/5000VA Rack / Tower Eaton 9PX 6000 RT3U G2 9PX6KG2 4800W/5400VA (L6-30P) Rack / Tower 6000W/6000VA(Hardwired) Eaton 9PX 6000 IEC RT3U G2 9PX6KIECG2 Rack / Tower Eaton 9PX 8000 RT4U G2 9PX8KG2 7600W/8000VA Rack / Tower Eaton 9PX 11000 RT4U G2...

  • Page 61: Electrical Input Connections

    Catalog Default input Maximum Input Input nominal Input voltage window Number (Voltage/Current) Current voltages 9PX3K3UG2 208V/21.14A 21.90A 200V, 208V, 220V, at 100% load: 176-276V at ≤40% load: 100-276V 230V, 240V 9PX5KG2 208V/25.54A 25.57A 9PX6KG2 208V/26.22A 26.35A 208V/34.29A(Hardwired) 9PX6KIECG2 34.51A 9PX8KG2 208V/41.78A 42.43A 9PX11KG2...

  • Page 62: Electrical Output

    9.5 Electrical output All models Normal mode High Efficiency mode Battery mode Voltage regulation ±1% ±1% 3000VA: Up to 95.7% 3000VA: Up to 96.4% 3000VA: Up to 98.4% Efficiency 5000/6000 VA: Up to 95% 5000/6000 VA: Up to 96.7% 5000/6000 VA: Up to 98.9% 8000/11000 VA: Up to 96.1% 8000/11000 VA: Up to 97.2% 8000/11000 VA: Up to 99.5%...

  • Page 63: Electrical Output Power

    9.7 Electrical Output Power Rated Output Voltage / Model VA / Watts Power Factor Maximum Current 15.0 3000VA/3000W PF=1.0 14.4 3000VA/3000W PF=1.0 9PX3K3UG2 13.6 3000VA/3000W PF=1.0 13.0 3000VA/3000W PF=1.0 12.5 3000VA/3000W PF=1.0 25.0 5000VA/4600W PF=0.92 24.0 5000VA/4800W PF=0.96 9PX5KG2 22.7 5000VA/5000W PF=1.0 21.7...

  • Page 64: Battery Backup Time

    9.9 Battery Backup time The following backup time values are given at 240V. The battery backup time of 9PX3K3UG2 (mins) Output Internal battery Power 100% + EBM quantity Internal 3000 223.3 104.0 52.8 34.6 24.5 18.5 14.6 12.3 10.3 Internal +1*EBM 3000 768.4 348.9...
  • Page 65 The battery backup time of 9PX6KG2/9PX6KIECG2 (Input wiring: L6-30P) (mins) Output Internal battery Power 100% + EBM quantity 5400 121.4 61.2 27.3 17.0 11.5 Internal 5400 406.8 210.9 103.3 66.5 47.2 35.8 28.2 24.0 20.1 17.1 14.7 Internal +1*EBM 5400 734.9 371.4 183.0...
  • Page 66 The battery backup time of 9PX8KG2 (mins) Output Internal battery Power 100% + EBM quantity 8000 202.1 102.0 47.5 30.4 20.8 15.2 11.6 Internal 8000 440.6 218.4 106.0 68.7 48.7 36.9 29.0 25.1 20.9 17.7 15.2 Internal +1*EBM 8000 726.6 345.6 166.9 109.5...

  • Page 67: Environmental And Safety

    9.10 Environmental and safety IEC/EN 62040-1 Safety Standards IEC/EN 62040-2 Electromagnetic Compatibility EMC IEC/EN 62040-3 Performance FCC part 15 Class A UL 1778 ENERGY STAR Program Requirements for Uninterruptible Power Supplies (UPSs) Version 2.0 CSA-C22.2 No. 107.3 CISPR32 Class A FCC part 15 Class A EMC (Emissions) IEC/EN 62040-2 C2...

  • Page 68: Glossary

    1 Glossary Backup time Time during which the load can be supplied by the UPS operating on battery power. Low-battery warning This is a battery-voltage level indicating that battery power is low and that the user must take action before the UPS shuts down. Load Devices or equipment connected to the UPS output.

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