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Xtreme Power Conversion NXRT-1000 Technical Bulletin

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XTREME POWER CONVERSION
Temperature affects on battery charging
Product type:
NXRT UPS internal battery and battery pack modules
Model UPS
NXRT-1000
Model EBP
NXRT-EBP1
Purpose:
The purpose of this bulletin is to notify NXRT UPS system customers of an issue found in
regard to a small number of NXRT systems exposed to local ambient temperatures >77°F for a periods of
time.
The Problem:
There are battery packs with swollen or failed batteries as a result of overcharging due to high ambient
temperatures (see photos below). As batteries age, the problem worsens under these conditions and
battery replacements are recommended.
Room temperatures may be below 77°F but temperature hot spots may be present close to the UPS and
battery module areas. If temperature hot spots are present at any time, then one or more batteries in
the string may start to fail. The internal battery impedance changes as the battery fails increasing the
charge current through the affected battery and all other batteries in the string. This creates a charging
current imbalance - higher current for some batteries and less for others yielding more failures over
time.
NXRT-EBP chargers are often connected to the UPS systems compounding situations of imbalanced
charging currents as described above by increasing current for a greater imbalance therefore
accelerating the rate failure.
Each NXRT battery pack (EBP) has its own 2A charger built into the NXRT-EBP. These NXRT-EBP chargers
are powered from an external AC source via an IEC/5-15P power cord and should be connected only on
every third NXRT-EBP. Do not connect the IEC/5-15P power cord into a UPS receptacle. Please refer to
the current
NXRT user manual
Temperature/Overharged affected battery
www.xpcc.com
XPC USA Denver, CO / Tel (800) 582-4524 / sales@xpcc.com
XPC EMEA Rotterdam, NL / emea@xpcc.com
NXRT-1500
NXRT-EBP2
for more details.
TECHNICAL BULLETIN
NXRT-2000
NXRT-3000
NXRT-EBP3
NXRT-EBP3
Non affected battery

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Summary of Contents for Xtreme Power Conversion NXRT-1000

  • Page 1 XTREME POWER CONVERSION TECHNICAL BULLETIN Temperature affects on battery charging Product type: NXRT UPS internal battery and battery pack modules Model UPS NXRT-1000 NXRT-1500 NXRT-2000 NXRT-3000 Model EBP NXRT-EBP1 NXRT-EBP2 NXRT-EBP3 NXRT-EBP3 Purpose: The purpose of this bulletin is to notify NXRT UPS system customers of an issue found in regard to a small number of NXRT systems exposed to local ambient temperatures >77°F for a periods of...
  • Page 2 XTREME POWER CONVERSION TECHNICAL BULLETIN The Solution: As a result of Xtreme Power’s analysis of the problem, the following customer actions are recommended for each NXRT system onsite: 1. Remove all AC power cords connected to the EBP’s. Contact Xtreme Power Technical support at 800-582-4524 for systems with over (4) NXRT-EBP’s.
  • Page 3 XTREME POWER CONVERSION TECHNICAL BULLETIN 4. If SNMP Card is installed: A. Run battery test. See arrow 1. B. Modify critical capacity % alarm to better alert when batteries are low. The default is 10% and can be changed to 30%. See arrow 2.
  • Page 4 XTREME POWER CONVERSION TECHNICAL BULLETIN NXRT Battery Inspection Procedure This procedure outlines the steps needed to inspect the battery tray or batteries in the battery tray for the NXRT Series. Model UPS NXRT-1000 NXRT-1500 NXRT-2000 NXRT-3000 Model EBP NXRT-EBP1 NXRT-EBP2...
  • Page 5 XTREME POWER CONVERSION TECHNICAL BULLETIN 1. Make any needed steps to access the UPS’s right front bracket. Remove (4) Phillips head screws to remove the UPS’s right front bracket. 2. Remove the Bezel set screw www.xpcc.com XPC USA Denver, CO / Tel (800) 582-4524 / sales@xpcc.com...
  • Page 6 XTREME POWER CONVERSION TECHNICAL BULLETIN 3. Slide front bezel to the right and let hang by front panel cable. 4. Remove the necessary outer sets of screws to slide out the desired battery tray. Caution- the battery tray is approximately 45lbs.
  • Page 7 XTREME POWER CONVERSION TECHNICAL BULLETIN 5. Visually inspect the battery tray. Check to see if the battery tray and/or batteries are deformed due to swollen temperature affected batteries. 6. If possible, measure the voltage at the Anderson connector using a multi-meter at the back of the battery tray.
  • Page 8 XTREME POWER CONVERSION TECHNICAL BULLETIN Model UPS NXRT-1000 NXRT-1500 NXRT-2000 NXRT-3000 Model EBP NXRT-EBP1 NXRT-EBP2 NXRT-EBP3 NXRT-EBP3 Nominal Voltage 36VDC 48VDC 96VDC 96VDC Level Full Charge >38VDC >51VDC >100VDC >100VDC Voltage If the batteries in the tray fail visual inspection or string values are below full charge values, contact...
  • Page 9 XTREME POWER CONVERSION TECHNICAL BULLETIN 8. Visually inspect the batteries. Check to see if the batteries are swollen or if corrosion is present on the terminals. When inspecting the batteries, check and make sure that all the wires are connected to the terminals.
  • Page 10 XTREME POWER CONVERSION TECHNICAL BULLETIN Temperature/Overharged affected battery Non affected battery If the batteries do not pass visual inspection, contact Xtreme Power Technical Support at 1-800-582- 4524 After visual inspection passes, replace top cover and secure the necessary screws 10. Insert battery (s) tray into the UPS or EBP. Replace the necessary screws to secure the battery tray into the UPS.
  • Page 11 XTREME POWER CONVERSION TECHNICAL BULLETIN 11. Replace front bezel by aligning the metal guides with the Battery Pack slots. Slide the bezel to the left to snap into place. Secure front bezel screw www.xpcc.com XPC USA Denver, CO / Tel (800) 582-4524 / sales@xpcc.com...
  • Page 12 XTREME POWER CONVERSION TECHNICAL BULLETIN 12. Replace right front bracket 13. Procedure is complete. Restart UPS system in accordance with the user manual. www.xpcc.com XPC USA Denver, CO / Tel (800) 582-4524 / sales@xpcc.com XPC EMEA Rotterdam, NL / emea@xpcc.com...

This manual is also suitable for:

Nxrt-1500Nxrt-2000Nxrt-3000Nxrt-ebp1Nxrt-ebp2Nxrt-ebp3