D-Link DAP-2590 - AirPremier N Dual Band PoE Access Point User Manual page 85

Appendix C - Warranty
D-Link's functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software.
Except as otherwise agreed by DLink in writing, the replacement Software is provided only to the original licensee, and is subject to the
terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the
original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of correction,
or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original
licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof)
is first returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of D-Link's products will not be applied to and does not cover
any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the
sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold
"As-Is" without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything
stated herein to the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired
and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software
nonconformance in sufficient detail to allow DLink to confirm the same, along with proof of purchase of the product (such
as a copy of the dated purchase invoice for the product) if the product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-354-6555, who will attempt to assist
the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must
obtain a Return Material Authorization ("RMA") number by completing the RMA form and entering the assigned Case ID
Number at https://rma.dlink.com/.
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping
package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside
of the package. Do not include any manuals or accessories in the shipping package. DLink will only replace the defective
portion of the product and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed. Products
sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer
and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible
D-Link DAP-590 User Manual 5