Brother NC7100W - NC 7100w Print Server Network User's Manual page 80

Troubleshooting
Brother machine cannot print over the network.
Brother machine is not found on the network even after the successful installation. (continued)
Question
Did your previous printing
job fail?
Are you connecting the
Brother machine to the
network using wireless
capabilities?
I have checked and tried all
of above, however the
Brother machine does not
print. Is there anything else I
can do?
I'm using security software.
Question
Did you choose to accept
the security alert dialog
during the printer driver
installation, applications'
start-up process or when
using the printing features?
I want to know the
necessary port number for
the security software
settings.
Interface Solution
wired/  If the failed printing job is still in the print queue of your computer, delete
wireless it.
 Double-click the printer icon in the following folder and then choose the
Cancel All Documents in the Printer menu:
®
(Windows
Start, Settings and then Printers.
®
(Windows
Start and Printers and Faxes.
(Windows Vista
, Control Panel, Hardware and Sound and then Printers.
®
(Windows
, Control Panel, Devices and Printers and then Printers and
Faxes.
wireless  Print the WLAN report for confirm the state of the wireless connection.
(For how to print, see Printing the WLAN report (For HL-4570CDW(T))
on page 36.)
If there is an error code on the printed WLAN report, see Troubleshooting
in the Quick Setup Guide.
 See Brother machine is not found on the network during the printer driver
installation. on page 72.
wired/ Uninstall the printer driver and reinstall it.
wireless
Interface Solution
wired/ If you did not choose to accept the security alert dialog, the firewall function
wireless of your security software may be rejecting access. Some security software
might block access without showing a security alert dialog. To allow access,
see the instructions of your security software or ask the manufacturer.
wired/ The following port numbers are used for Brother network features:
wireless
 Network printing i Port number 137 / Protocol UDP
BRAdmin Light i Port number 161 / Protocol UDP

For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
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