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Pandora Elite v3 User Manual

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Pandora Elite v3 (hereinafter referred to as the System) is a car service-security system built for cars
with on-board voltage of 12V. It is a complex engineering solution, which includes unique and modern
technological software and hardware solutions.
While developing the Pandora Elite v3 we were using the most up-to-date electronics from world's
best manufacturers. The Pandora Elite v3 is built using high-precision mounting and control machinery,
thus we guarantee highest possible quality, reliability and stable technical characteristics for the whole
operation period.
The system has a cryptographically strong authorization code with unique dialog algorithm and
individual encryption key on every device. It guarantees protection form electronic hacking for the
whole operation period.
The system is built for your convenience: it's ergonomic, reliable, has the highest security and service
characteristics, 3 years unconditional warranty and free service and support. We are happy to provide
any support we can – feel free to use our online support.
!
WARNING! I
'
t
s stRoNGly RecommeNded to INstAll A secuRIty system by the skIlled AutomotIve techNIcIAN
peRfoRmed AccoRdING to the pRovIded techNIcAl documeNtAtIoN
system depeNd oN Its coRRect INstAllAtIoN
This device has limited external factors resistance. It should not be subjected to water beyond occasional splatter, or operated in
temperatures outside -40° to +85° C range. All system components must be installed only in a car interior.
The base unit, remote control and radio tags fulfil with the IP40 category of protection against water.
Our web-site: pandorainfo.com
Customer support: support@pandorainfo.com
,
INstAllAtIoN GuIdes ANd schemes
/
/
coNfIGuRAtIoN ANd
oR the specIfIcs of the vehIcle
Product is in conformity with Electromagnetic Compatibility
Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC
Pandora would like to thank you for
choosing our service-security system
. t
he fuNctIoNAlIty ANd feAtuRes of the
.
! t
he INstAllAtIoN must be

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  • Page 1 Pandora would like to thank you for choosing our service-security system Pandora Elite v3 (hereinafter referred to as the System) is a car service-security system built for cars with on-board voltage of 12V. It is a complex engineering solution, which includes unique and modern technological software and hardware solutions.

  • Page 2: Table Of Contents

    Table of contents General information System set Read before using PIN-codes of the system Owner’s personal card External VALET button System modules layout Antenna module Base unit Information signals of the system System functions and modes Security mode Security zones Remote and automatic engine starts Slave mode Owner authorization devices and modes...
  • Page 3 Immobiliser radio tag Prompt entry/change of the main owner phone number Firmware update radio tag Functions of the button Control over the system by phone Changing settings via a phone Online service and mobile applications Registration Login Adding a system to your account Writing a mobile device to the system memory Control over the system Arming...

  • Page 4: General Information

    GENERAL INFORMATION System set 1. Remote control D-061 2. Immobiliser tag BT-775 3. Immobiliser tag BT-785 4. Owner’s personal card 5. Base unit 6. Antenna module RFМ-470 7. Blocking relay 8. Piezo siren PS-332 9. External VALET button V3 10. Beeper 11.

  • Page 5: Read Before Using

    Read before using Carefully read this manual before starting installation and using the security-service system. Pay attention to text marked with he secuRIty ANd telemetRIc system Is A complex techNIcAl pRoduct ystem INstAllAtIoN ANd coNfIGuRAtIoN must be cARRIed out oNly by A skIlled pRofessIoNAl eAtuRes ANd system modes coNtRol of the vehIcles zoNes depeNd oN the type of coNNectIoN ANd system settINGs oRIGINAl vehIcle opeRAtIoN loGIc ANd tRIm...

  • Page 6: Pin-Codes Of The System

    PIN-codes of the system The “Secret PIN-code” CANNOT BE CHANGED (is written on the “Owner’s personal card”) The “Service PIN-code” (default value is 1-1-1-1) The “Guest PIN-code” (default value is 1-2-3-4) The “Immobiliser PIN-code” (is used for the Validator (pin-to-drive) function) The “Beach mode PIN-code”...

  • Page 7: External Valet Button

    External VALET button VALET An external VALET button with a two-color status LED indicator is placed inside a vehicle (see the “System modules layout” section). The button is used for programing the system, arming/disarming, activating/deactivating immobiliser modes. System modules layout External VALET button (VALET button via CAN) Button for the Immobiliser...

  • Page 8: Antenna Module

    AlloWed foR pRopeRly dIsAbled ANtI theft fuNctIoNs In order for this function to work, it is necessary to set up the notifications from the pandora-on.com. Internet service. SETTING UP VOICE AND SMS NOTIFICATIONS Go to the menu «SETTINGS» -> «NOTIFICATIONS».

  • Page 9: Base Unit

    Base unit Built-in LTE module (4G/3G/2G | GNSS) – provides a connection with our online service pandora-on. com and mobile application, allows to control the system by a phone using DTMF commands, voice and SMS notifications, LBS-coordinates (only by DTMF -command), automatic date and time detection, precise GPS location (with Tracking function).
  • Page 10 Pandora CLONE server allow the system to bypass original immobilisers for automatic and remote engine starts. Built-in USB port – update and configuration of the system using a PC and Pandora Specialist. he opeRAtIoN of the system depeNds oN the fuNctIoNs declARed by the mANufActuReR foR A pARtIculAR vehIcle...

  • Page 11: Information Signals Of The System

    Information signals of the system LED INDICATOR SIGNALS SIGNALS DESCRIPTION THE SYSTEM IS ARMED System is armed Short red ashes (an authorization device is out of its coverage zone) System is armed Short green ashes (an authorization device is in the coverage zone) Fast red ashes Alarm THE SYSTEM IS DISARMED...
  • Page 12 SOUND AND LIGHT SIGNALIZATION SIGNALS DESCRIPTION (sound / light) Arming 1х /1х Disarming 2х /2х Car search 5х /5х Alarm, PANIC mode 30 sec. /30 sec. Remote/automatic engine start procedure indication 3х Warning level of a sensor is triggered 3х /1х...

  • Page 13: System Functions And Modes

    SYSTEM FUNCTIONS AND MODES Security mode The system confirms arming with 1х sound 1х light signals. When the system is armed, the system monitors security zones with separated warning and alarm level of triggering: • Warning mode - this mode activates when there is a slight impact on the shock sensor or additional senor.

  • Page 14: Remote And Automatic Engine Starts

    • Heater operating control (status) • Fuel level (status) • Parking (automatic gearbox) /Handbrake (manual gearbox) status • ”Parking light is not turned off” notification (status) • Shock sensor (security zone – alarm and warning level) • Motion sensor (security zone – alarm level) •...

  • Page 15: Slave Mode

    AN EXAMPLE OF THE PROGRAM NEUTRAL PROCEDURE 1. When the engine is running, fixate the car with the handbrake and put gear lever to the neutral position. Program neutral procedure will be switched on automatically (by default system settings). 2. Turn the key in the ignition lock to the OFF position (the engine should still be running) and take it out of the lock (skip this step for cars with a Start/Stop button).

  • Page 16: Owner Authorization Devices And Modes

    Owner authorization devices and functions Authorization devices Authorization devices are Bluetooth devices paired with the system (radio tags, Bluetooth remotes, mobile phone with the app). The devices are used to recognize an owner in the radio coverage zone of the base unit to arm/disarm the system (Hands Free mode) and to implement Immobiliser or Anti- Hi-Jack functions.
  • Page 17 If the system cannot detect an authorization device, the base unit will perform a delayed engine blocking. The siren will play the ‘Engine blocking warning’ ringtone before blocking. The engine will be blocked immediately or at the time the car starts moving, it depends on the system settings. When an authorization device appears in the coverage zone, the system will exit blocking mode and will continue to work in normal mode.

  • Page 18: Checking The Number Of Paired Devices

    AN EXAMPLE OF USING BEACH MODE • Press the factory or additionally installed element until the single light flash, thereafter start to enter «Beach mode PIN-code». • Enter the «Beach mode PIN-code», code can consist max of 4 digits from 1 to 9: - Press the control element the number of times equals to the first digit.

  • Page 19: Remote Control D-061

    REMOTE CONTROL D-061 A remote control is a device used for operational control and to display the status of the system and vehicles. The remote control is designed to operate in one of two transmission ranges when within the security system’s coverage area. Control using the remote control is carried out: •...

  • Page 20: Switching On/Off Remote Control

    Switching on/o remote control To turn on the remote control, press and hold F button until three beeps (3 sec.), at the moment of turning on, the “REMOTE CONTROL TURN ON” melody will sound. If the remote control does not turn on, charge it (see the description “Charging D-061 remote control”).

  • Page 21: Remote Control D-061 Button Assignments

    Remote control D-061 button assignments SYSTEM IS DISARMED SYSTEM IS ARMED Ignition is on Ignition is o Lock doors Arming Search mode (short press) Silent arming Search mode silent activation (1 seс.) Hold-On ignition mode (2 seс.) Remote engine start. Program neutral ON Increase engine running time with (3 seс.)

  • Page 22: Remote Control Pictograms

    REMOTE CONTROL PICTOGRAMS REMOTE CONTROL INFORMATION CURRENT TIME LONG RANGE CONNECTION 868MHZ POWER CHARGE LEVEL CLOSE RANGE CONNECTION 2.4 GHZ COMMAND TRANSFER POWER CHARGE NO CONNECTION SYSTEM FUNCTIONS AND MODES ARMED MAINTENANCE MODE DISARMED ENGINE PREHEATING DELAYED ARMING GSM CALL (call by pressing the SOS button, incoming call by phone) VEHICLE STATUS INFORMATION IGNITION...

  • Page 23: Meaning Of The Send Indicator Light

    ALARM AND WARNING ZONES IGNITION SHOCK SENSOR (Alarm zone) BRAKE PEDAL SHOCK SENSOR (Warning zone) HOOD TILT SENSOR SECURITY ZONE TRUNK MOTION SENSOR SECURITY ZONE ADDITIONAL SENSOR ALARM LEVEL / DRIVER’S DOOR ORIGINAL ALARM STAUS (alarm zone) PASSENGER DOOR ADDITIONAL SENSOR (warning zone) REAR LEFT DOOR LOW CHARGE...

  • Page 24: Firmware Update Remote Control D-061

    -> after connecting the cable, release the button (the remote control indicator will light red). • Open the mobile application «Pandora Specialist» (Android / IOS) -> log in -> go to the section «Advanced mounting» or «Quick installation» -> connect to the remote control via Bluetooth connection ->...

  • Page 25: Remote Control Tag

    REMOTE-CONTROL TAG A remote-control (hereinafter referred to as a remote-control) is a device used for operational control and to display the status of the system and vehicles. The remote control is designed to work when within range of a security system within Bluetooth connection distance. Control using the remote control is carried out: •...

  • Page 26: Battery Replacement Instructions

    SEND indicator (more 10 seconds); • Open the mobile application «Pandora Specialist» (Android / IOS) -> log in -> go to the section «Advanced mounting» or «Quick installation» -> connect to the remote control via Bluetooth connection -> select one of the download options («Download firmware» - download the latest software from the server, «File manager»...

  • Page 27: Remote Control Tag Signals

    Remote control Tag signals SIGNALS DESCRIPTION melody/sound. SEND indicator - red /green (light: «-» short, «-» long, «...»series) Con rmation of the remote engine start/stop commands - 1х GREEN ash / System arming con rmation - 1х GREEN ash / System disarming con rmation - 2х...

  • Page 28: Remote Control Tag Button Assignments

    Remote control Tag button assignments System is disarmed System is armed Ignition is on Ignition is o Lock doors Arming Search mode (Short) Search mode silent Silent arming (1sec.) activation Hold-On ignition mode ON (2 sec.) Remote engine start. Increase engine running Program neutral ON (3 sec.) time with Remote and...

  • Page 29: Immobiliser Radio Tag

    IMMOBILISER RADIO TAG A radio tag is a device used to control a vehicle/system on a distance of a Bluetooth connection. The tag is also used as an authorization device for «Immobiliser/Anti-Hi-Jack/Hands Free» modes. The radio tag has: a control button for arming/disarming and activating/deactivating Service mode, a built-in accelerometer, which allows the tag to go in the energy saving mode when there is no movement and LED indicator SEND.

  • Page 30: Prompt Entry/Change Of The Main Owner Phone Number

    • Open the mobile application «Pandora Specialist» (Android / IOS) -> log in -> go to the section «Advanced mounting» or «Quick installation» -> connect to the remote control via Bluetooth connection -> select one of the download options («Download firmware» - download the latest software from the server, «File manager»...

  • Page 31: Firmware Update Radio Tag

    Functions of the button PRESS DESCRIPTION - short press System arming/disarming (when ignition is o ) - press and hold for 1 sec. Activation of «Ignition hold on» mode (when engine is running) - press and hold for 2 sec. Change the «Main owner phone number»...

  • Page 32: Control Over The System By Phone

    CONTROL OVER THE SYSTEM BY PHONE oR the coRRect opeRAtIoN of the fuNctIoNs AN oWNeR should moNItoR the stAtus bAlANce of the cARd , Gsm INstAlled IN the system f the cARd Is blocked oR defectIve fuNctIoNs of the system WIll be uNAvAIlAble Call the system’s phone number.
  • Page 33 2. Dial 1* to arm, and 0* to disarm. For silent arming dial 10* or 00* for silent disarming 3. The system will confirm arming/disarming. To end the session, hang up the phone. Enabling/disabling automatic engine starts Pandora systems have a function of prompt disabling automatic engine start: 1.
  • Page 34 3. The system will confirm execution of the command. To end the session, hang up the phone. Automatic starts can be enabled again by dialing 789* (all previous settings will remain intact). Request current coordinates 1. Call the system number. Wait for the answer. 2.

  • Page 35: Changing Settings Via A Phone

    Changing settings via a phone Disarm the system, call the system number, wait for the answer, switch on the ignition for 1-3 seconds (but no more than 5 seconds), then switch it off. The system will enter the settings mode. An example of changing the owner`s system number 1.
  • Page 36 Owner's number -> # Changing Guest PIN-code Phone Additional number settings settings Additional owner's number -> # Entering as guest Second additional owner's Enable/disable command 666 number -> # Set threshold voltage for sending Account balance inquiry number -> # text message System’s number ->...

  • Page 37: Online Service And Mobile Applications

    (enter information from the Owner’s personal card). Web-service: https://pandora-on.com. The Pandora Online mobile app is available for downloading from the corresponding app store: App Store for iOS devices; Google Play for Android devices.

  • Page 38: Registration

    When approaching the vehicle or when Internet connection is missing a mobile phone with the mobile application Pandora Online installed can work with the system via a Bluetooth connection. This type of connection allows you to control the system, receive status information and use your mobile phone as an authorization device.
  • Page 39 ddItIoNAl system settINGs ARe RequIRed to use A smARtphoNe As AN AuthoRIzAtIoN devIce ettINGs should be mAde by A quAlIfIed specIAlIst RECORDING PROCEDURE: • ensure that the ignition, security and service modes are off and the system is disarmed. • use the VALET button to enter the «Service PIN-code» (default value is 1-1-1-1). See the detailed description of the procedure in the «Control over the system in case of emergency»...

  • Page 40: Control Over The System

    1 0 * Online service PANDORA-ON.COM Login to the PANDORA-ON.COM, when the system is online (there is an Internet connection) press the button on the control panel. PA N D O R A E L I T E V 3...

  • Page 41: Disarming

    Mobile application Pandora Online Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded. HandsFree mode Move with an authorization device away from your vehicle.

  • Page 42: Unlocking The Trunk

    To disarm the system without siren signals dial the Online service PANDORA-ON.COM Login to the PANDORA-ON.COM, when the system is online (there is an Internet connection) press the button on the control panel. Mobile application Pandora Online Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded.

  • Page 43: Locking/Unlocking Doors When Ignition Is On

    Mobile application Pandora Online Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded. Slave mode Shortly press the open trunk button on a factory remote control or use a sensor/button on a trunk door (for cars with an intelligent access system).

  • Page 44: Delayed Arming

    To deactivate panic mode, press and hold buttons and press for 1 second. Mobile application Pandora Online Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded.

  • Page 45: Remote Engine Start

    • To stop the engine, call the system number, wait for the answer. Dial the command Online service PANDORA-ON.COM • To start the engine, login to the PANDORA-ON.COM, when the system is online (there is an Internet connection) press the START ENGINE button on the control panel. In a few seconds the engine will be started, it will be confirmed with the spinning pictogram •...

  • Page 46: Engine Preheater

    Online service PANDORA-ON.COM For remote control of the engine preheater, login to the PANDORA-ON.COM, when the system is online (there is an Internet connection) press the button on the control panel.

  • Page 47: Service Mode

    preheater operation function is implemented, the icon will be displayed for the entire duration of the preheater operation. “s ” -> “c “ o chANGe buttoNs lAyout oR Add NeW buttoNs oN the coNtRol pANel Go to ettINGs oNtRol buttoNs meNu of the ApplIcAtIoN Automatic operation of the preheater...
  • Page 48 Mobile application Pandora Online To activate/deactivate Service mode, open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded. “s ”...

  • Page 49: Control Over The System In Case Of Emergency

    CONTROL OVER THE SYSTEM IN CASE OF EMERGENCY efoRe usING emeRGeNcy system coNtRol check the system ANd vehIcle coNtRol devIces check A bAtteRy tuRN oN A devIce IN AccoRdANce WIth Its mANuAl If RequIRed f All devIces ARe WoRkING tRy to mAke A pRImARy vehIcle dIAGNosIs check the vehIcle oRIGINAl coNtRol devIce vehIcle bAtteRy chARGe level...

  • Page 50: Emergency Disarming By Phone

    Emergency disarming by phone. • Call the system number and wait for an answer. If the call is made from the «Additional number», or a number not saved in the memory of the base unit, then after the sound signal, you will need to enter the «Guest PIN code»...

  • Page 51: Warranty Obligations

    WARRANTY OBLIGATIONS Manufacturer guarantees correct operation of the service-security system if exploitation, installation, storage and transportation conditions described in this manual were met. The system should only be used according to installation scheme and user manuals. The system is meant to be installed by the professional car electronics installers. The installer should fill in installation certificate that is included in this manual.
  • Page 52 PA N D O R A E L I T E V 3...
  • Page 53 U S E R M A N UA L...
  • Page 54 PA N D O R A E L I T E V 3...

  • Page 55: Installation Certificate

    Car specifications: Car model____________________________________________ Type ____________________________ Id number (VIN)_______________________________________________________________________ Registration number____________________________________________________________________ Security system specification: Pandora Elite v3 Serial number_________________________________________________________________________ Service center name, full address and installer’s stamp ____________________________________________________________________________________ ____________________________________________________________________________________ Signature_____________________/___________________________________/...

  • Page 56: Acceptance Certificate

    ACCEPTANCE CERTIFICATE Pandora Elite v3 is in conformity with Electromagnetic Compatibility Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC. Serial number ______________________________ Date of production__________________________ Responsible person’s signature (stamp) Packager_____________________________________________________________________________ Signature (personal stamp) WARRANTY CARD Pandora Elite v3 Serial number _______________________________________________________________________ Date of purchase «____»...

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