Pandora DXL_5000L User Manual
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Pandora DXL_5000L User Manual

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Pandora Professional is a premium car service-security system, built for cars with
on-board voltage of 12V. It is a complex engineering solution which includes car security
system, telemetry, remote and automatic engine start and various service options, all
controlled from your OEM key remote, smartphone or online service. When building
Pandora Professional we were using the most up-to-date electronics from world's best
manufacturers. The device is built using high-precision mounting and control machinery,
thus we guarantee highest possible quality, reliability and stable technical characteristics
for the whole operation period.
With the Pandora Professional your car will have numerous new features for both
security and service. Elegant and advanced technical design and unique ergonomic
interaction algorithms that are used in the Pandora Professional allow enhancing your
car with fantastic set of intuitive and useful functions. Your car controls and monitoring
options at your fingertips.
WARNING! IT IS STRONGLY ADVISED TO HAVE PROFESSIONAL CAR MECHANIC
INSTALLING THE SYSTEM. ANY CAR ELECTRONICS INSTALLER SHOULD BE ABLE
TO INSTALL PANDORA PROFESSIONAL USING INSTALLATION SCHEME IN THIS MANUAL
AND ALARMSTUDIO SOFTWARE. MOST FEATURES ARE HIGHLY DEPENDENT ON
COMPETENT INSTALLATION. OUR SYSTEMS ARE THOROUGHLY TESTED FOR QUALITY,
SO IF A FEATURE FAILS TO PRODUCE EXPECTED RESULT, MOST LIKELY THE PROBLEM IS
IN IMPROPER INSTALLATION.
This device has limited external factors resistance. It should not be subjected to
water beyond occasional splatter, or operated in temperatures outside -40° to +80° C
www.pandorainfo.com
Our web site:
Customer support:
USER MANUAL
Pandora would like to thank you for choosing
support@pandorainfo.com
our service-security system
Product is in conformity with Electromagnetic Compatibility
Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC.
1

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Summary of Contents for Pandora DXL_5000L

  • Page 1 With the Pandora Professional your car will have numerous new features for both security and service. Elegant and advanced technical design and unique ergonomic interaction algorithms that are used in the Pandora Professional allow enhancing your car with fantastic set of intuitive and useful functions.

  • Page 2: Table Of Contents

    Unlocking a trunk Locking/unlocking doors when the ignition is switched on Car search function Delayed arming PANIC mode Remote and automatic engine start Program neutral procedure Remote engine start System settings menu Main settings menu/ submenu TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 3 Security zones triggered notifications Receiving voice information via а phone Control over the system via a phone Mobile applications Online service pandora-on.com and mobile applications Adding a car to the online service Events history Mobile application for Android and iOS...
  • Page 4 Additional information Siren sounds and turn indicators signals Meaning of the LED indicator colors Beeper sound signals Checking the number of registered remote controls/ radio tags/ mobile phone Warranty obligations Installation certificate Acceptance certificate Warranty card TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 5: General Information

    System set Base unit Remote control Radio tag Leather case for immobilizer tags External VALET button User manual Installation manual (wiring diagram) Owner’s personal card Relay module 10. Radio relay BTR-101 11. Radio relay BT-01 12. Siren 13. Beeper 14. Digital temperature sensor 15.

  • Page 6: Base Unit

    • Built-in integral accelerometer for determining motion and shocks with adaptive processing algorithm and sensitivity controls. • Advanced process of sensor data reading, eliminating false alarm possibilities. • Built-in temperature sensor. • Built-in microphone. • Built-in battery. • Firmware updates via built-in micro-USB connector. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 7: Control And Monitoring

    Control and monitoring Control of the vehicles zones depends on the type of connection and system settings. Type №1. Digital connection – It allows reading information (statuses) and controlling vehicles (commands) by digital buses of the vehicles. The detailed information about digital protocols is available on loader.pandorainfo.com. The declared statuses may not be available for certain vehicle trims.
  • Page 8 Central lock • Car original alarm system • • Trunk • • Turn lights • • Closing windows • • • Engine pre-heaters • • • Block engine • • • Block original keyless system TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 9: Remote Control D670

    REMOTE CONTROL D670 Two-way remote control is the main mean to control the system. For easily distinguishable notifications, the remote uses 16 ringtones. Each ringtone matches particular event. Remote has flashing LED indicators for additional information. Button Button Button Antenna OLED Alarm indicator Lock indicator...

  • Page 10: Charging A Remote Control

    There is an indication of the battery charge level. Charge the battery if the remote control does not turn on or the charge level indicator displays the last segment. The battery is charged using a standard micro-USB cable. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 11: Updating Firmware Of The Remote Control

    Updating firmware of the remote control • Download the Pandora Alarm Studio application to a personal computer and run the program (the latest version of the application can be downloaded from pandorainfo. com) • Download firmware for the remote control. It can be downloaded by the Pandora Alarm Studio •...

  • Page 12: Icons Of The Remote Control

    Current time indicator Security zone. Tilt sensor Fuel level Security zone Motion sensor 24° Inside temperature Security zone “Doors”. separate indication for each door 90° Engine temperature* Security zone “Hood” Alarm clock Security zone “Trunk” TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 13 Security zone Handbrake/neutral “Ignition” indicator, Brake pedal security zone “Low voltage security zone” “Engine is working” icon * Engine temperature indication is available only if a sensor is connected. Separate indication of doors, original alarm status, fuel level depend on information in CAN-bus digital protocol of specific car.

  • Page 14: Quick Access Functions Of The Remote Control

    Unlock doors confirmation (1 sec) Switch off the ignition during Switch off the “Ignition remote or automatic engine start (2 sec and backing” mode procedure more) Switch on LCD lighting (short press) Unlock trunk (1 sec) TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 15 Switch on/off timer channel (2 sec) Switch on/off the remote control (3 sec) PANIC mode (short press) Arming when the Arming in 30 engine is running with seconds with sound (short press) sound confirmation notification Arming when the Arming in 30 engine is running seconds without without sound...

  • Page 16: Arming

    2 short siren sounds and will see 2 flashes of turn signals. The remote will play “Disarming”, ringtone and security mode status icon will change to: shortly doors unlocking 2 ashes press press and hold for system disarming 2 ashes 1 sec. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 17: Unlocking A Trunk

    To disarm the system, shortly press without sound confirmation press and button for 1 second or more. If there were new alarming events during the time system was armed, siren will sound 4 times and turn signals will flash 4 times, the remote control will play the ringtone (after the ringtone) and will indicate zones “WARNING”...

  • Page 18: Locking/Unlocking Doors When The Ignition Is Switched On

    5 ashes for 1 sec. Delayed arming If when leaving the car you cannot arm it using a remote control (you have your hands full), you can use the function. “DELAYED ARMING” TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 19: Panic Mode

    To activate this mode, shortly press buttons simultaneously. The LED indicator will turn red, the system will lock doors and will arm in 30 second, a siren will sound and turn signals will flash once indicating that the mode is triggered. To activate this mode without sound confirmation, press and hold both buttons for 1 second until the sound and vibration signal.

  • Page 20: Program Neutral Procedure

    1. When the engine is running, fixate the car with the handbrake and put gear lever to the neutral position. Program neutral procedure will be switched on automatically (it depends on the system settings) or press and hold button for 3 second to forced switch on this program. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 21: Remote Engine Start

    xate the car using a handbrake leave the car, close the doors in 3 sec. the engine will ‘engine stop’ be stopped, the system ringtone is ready to perform remote start short press 2. Turn the key in the ignition lock to the OFF position (the engine should still be running) and take it out of the lock.
  • Page 22 “ENGINE STOP IN 1 MINUTE” Sending the command while the “REMOTE ENGINE START” “ENGINE STOP IN ringtone is playing will extend its operation period by 10 minutes. This 1 MINUTE” procedure can be repeated multiple times. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 23: System Settings Menu

    System settings menu Main system parameters and settings can be changed using LCD remote. All actions in the settings menu are performed by buttons. navigation buttons: enter/confirmation button: decrease increase save parameter down exit menu/submenu parameter parameter is disabled is enabled WARNING! SYSTEM SETTINGS CAN BE CHANGED ONLY WHEN A REMOTE CONTROL IS IN THE RADIO COVERAGE AREA.

  • Page 24: Main Settings Menu/ Submenu

    This menu allows viewing the event history stored in the remote control memory. The remote control displays an event name and its time NOTE! The number of events is limited by the memory of the remote control. Use our internet service to view more detailed event history TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 25 AUTOSTART AUTOMATIC ENGINE START SETTINGS This menu allows configuring the automatic engine start and stop settings. A synchronized real-time clock in the remote control and the base unit and other autonomous system settings allow to implement set of conditions of engine start and operation regardless of whether the remote control is in the radio coverage zone or not.
  • Page 26 — This submenu allows adjusting sensitivity of the alarm and warning • «EXTERNAL» zones of the additional sensor . - Warning and alarm zones are enabled - Warning and alarm zones are disabled - Warning zone is disabled TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 27 This menu allows switching on/off time channels. The channels are used to implement additional functions and to control external devices. The configuration of the time channels is performed using a special software Pandora Alarm Studio. GPS RECEIVER GPS/GLONASS RECEIVER CONTROL This menu allows switching on/off a GPS/GLONASS receiver of the system.
  • Page 28 «LANGUAGE» control. • — This submenu allows configuring information about a car state that «WIDGETS» is displayed in the main screen of a remote control. INFORMATION This menu displays technical information about a remote control. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 29: Radio Tag Вт760

    RADIO TAG ВТ760 SEND • Control button • Integrated SEND indicator • Integrated Bluetooth interface • Integrated accelerometer • Battery CR 2032 • 2.4 GHz frequency (dialog encryption AES-128) Replacing an immobilizer tag battery Carefully open the cover of the tag battery compartment.

  • Page 30: Arming/Disarming Using The Radio Tag

    Immobilizer mode This mode is enabled by default. Use a phone to disable this mode (see ‘Control over system via a phone’ section). When switching on the ignition, a base unit of the security system TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 31: Anti-Hi-Jack Mode

    HAVE TO RECOGNIZE MOVEMENT TO ACTIVATE A TAG). Anti-Hi-Jack mode This mode is disabled by default. Use the Pandora Alarm Studio application to enable this mode. The Anti-hi-jack mode helps to prevent aggressive seizure of the car using delayed engine blocking on door opening. Every time on opening/closing a door when the ignition is switched on, immobilizer requests a response from a radio tag using a unique algorithm.

  • Page 32: Arming/Disarming In The Slave Mode

    CAN-bus or by analog inputs in the “Slave” mode. When arming and disarming original security system, Pandora will be armed and disarmed respectively. There is an option named ‘Prohibit disarming when the tag is absent’ in the system settings.

  • Page 33: Pandora And A Phone

    PANDORA AND A PHONE WARNING! FOR THE CORRECT OPERATION OF THE GSM FUNCTIONS, THE OWNER SHOULD MONITOR THE STATUS/BALANCE OF THE SIM CARD INSTALLED IN THE SYSTEM. IF THE SIM CARD IS BLOCKED OR DEFECTIVE, GSM FUNCTIONS OF THE SYSTEM WILL BE UNAVAILABLE.

  • Page 34: Receiving Voice Information Via А Phone

    Call the system’s phone number. When it answers, enter command code. • Return to the previous menu/state • Repeat the last message • Arming • Disarming • Silent arming • Silent disarming • Active security mode TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 35 • Help • Events history • “Tow-truck” mode • Switch on a microphone • Request GSM account balance • Start an engine/prolong heating • Stop an engine • Switch on an additional function by button via CAN • Calibration of fuel level readings (only for analog connection) •...
  • Page 36 Enable Hands Free arming • Enable Hands Free disarming • Enable Hands Free disarming only during remote start • Force connection to the online service • End a call * the “Secret PIN-code” is required TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 37 WARNING! IF A CALL IS NOT MADE FROM THE OWNER’S NUMBER, A GUEST PIN-CODE SHOULD BE ENTERED, FACTORY PRESET OF THE GUEST PIN-CODE IS 1-2-3-4. PLEASE CHANGE THE GUEST PIN-CODE AFTER THE SYSTEM IS INSTALLED. Voice help The system has voice help menu. During a voice call press buttons and listen to the information about the system control commands.
  • Page 38 3. The system will confirm command execution. Switching on/off an engine preheater Pandora system has an additional channel to control an engine preheater: 1. Call the system number and wait for the answer. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 39 3. The system will confirm command execution. Enabling/disabling automatic engine start Pandora system has a function of prompt disabling automatic engine start: 1. Call the system number and wait for the answer. 2. Dial to disable all automatic engine starts or enable.
  • Page 40 Option 2. Disarm the system, call the system number, wait for the answer, switch on the ignition for 1-3 seconds, then switch it off. The system will enter the settings programming mode. WARNING! THE SYSTEM MUST BE DISARMED FOR CHANGING THE SETTINGS. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 41 Phone numbers setting • Owner’s number -> An example: -> -> dial a phone number in the format*79xxxxxxxxx# • Additional owner’s phone number -> • The second additional owner’s phone number -> • Account balance request number -> • System phone number -> Settings of the voice calls •...
  • Page 42 Text messages on restoring GSM connections • Text messages on disarming • Text messages on entering programming mode • Text messages when radio relay connection is lost • Text messages when on-board voltage is low • Text messages on accident TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 43 Immobilizer settings • Immobilizer (on/off ) • Anti-Hi-Jack (on/off ) Additional settings • Changing the guest PIN-code • Entering as a guest • Remote blocking • Switch on the microphone • Set threshold voltage for sending notifications Automatic engine start settings •...
  • Page 44 • Settings of the alarm level of the additional sensor sensitivity Settings of money and power saving modes • GSM connections • Money saving mode of the GSM connection • Voice calls in roaming service TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 45 Current time and date settings • Set up date • Set up time USER MANUAL...

  • Page 46: Mobile Applications

    Adding a car to the online service The Internet service pandora-on.com can support simultaneously several telemetry systems, installed on various cars (private car park). To add a telemetry system (car) to the service, press ‘ A dd car’ button and go through the process of adding, following the instructions.

  • Page 47: Events History

    Pairing a mobile device: The LED indicator will light green after entering the level. Open the ‘Pandora Online’ or Pandora Pro mobile application, go to ‘Bluetooth Control’ –> ‘Not specified’ menu (‘Bluetooth device’ for iOS). This setting will be available after adding the system in the account.
  • Page 48 WARNING! THE SYSTEM SUPPORTS ONLY ONE MOBILE DEVICE IF THERE IS NO AUTOMATIC PAIRING, ENABLE ‘PIN REQUEST FOR PHONE PAIRING’ ITEM IN THE ‘RADIO TAG AND MOBILE DEVICE FUNCTIONS’ SETTINGS AND MAKE PAIRING PROCEDURE AGAIN. THE MOBILE DEVICE WILL REQUEST PIN-CODE (0-0-1-1-1-1) TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 49 218 st Johns street, London EC1V 4AT, UK 08:24 17 of January Fuel: FUEL F UEL Arming 18:34 218 st Johns street, London EC1V 4AT, UK 18:34 pandora-on Engine start Disarming 18:00 165 Fleet St, London EC4A 2DY, UK 18:00 auto Engine start 17:50...

  • Page 50: System Status Information

    Engine preheater 13 5 13,5 ! ! ! ! ! ! Exterior temperature Automatic Hands Free Tracking Voice calls engine start Automatic Siren Text switching on mode receiver connection messages of the engine preheater TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 51: Security And Warning Zones

    Security and warning zones Alarm zone Right Front hood Right of the shock sensor rear door front door Battery Brake Ignition Warning zone power failure pedal of the shock sensor Alarm zone of the supplementary sensor Security mode icon Tilt sensor Motion Left front...

  • Page 52: Control Over The System

    • To switch on the service mode, dial the 551* DTMF command and enter the “Secret PIN-code” written on the owner’s plastic card • To switch off the service mode, dial the 552* DTMF command. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 53 Switch on/off the service mode using an immobilizer button • To switch on the service mode, enter the “Immobilizer PIN-code” and press the immobilizer button 10 times within 20 seconds. • To switch off the service mode, turn on the ignition and enter the “Immobilizer PIN-code”.

  • Page 54: Control Over The System In Case Of Emergency

    ‘Secret PIN-code’ can be used. The ‘Secret PIN-code’ is written on the owner’s plastic card under the protective layer. The code must be entered only when the base unit is powered and the ignition is switched off. The PIN-code can be entered using an TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 55 external or located on the base unit VALET button. The digits input is indicated by an external or located on the base unit LED indicator. Entering the PIN-code: •ENTER THE FIRST DIGIT• Press the VALET button a number of times, equals to the first digit.

  • Page 56: Emergency Enabling/Disabling The Immobilizer Radio Tags

    To disable the immobilizer radio tags, enter the level 15 (the system must be in the programming mode). Enter the ‘Secret PIN-code’ to disable the radio tags or press the VALET button once to enable the radio tags. Enter the “Service PIN-code” to enter the programming TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 57 mode (the factory preset of the service PIN-code is ‘1-1-1-1’). You can enter the code only if the base unit is powered, the ignition is switched off, the system is disarmed and the service mode is switched off. If there is no ‘Service PIN-code’ , you can enter the programming mode using the ‘Secret PIN-code’...

  • Page 58: Additional Information

    Confirms the number of recorded radio tags (when switching on the ignition) Red flash Confirms the recorded mobile device (when switching on the ignition) Red and green flashes PIN-code is confirmed Faded The system is disarmed TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 59: Beeper Sound Signals

    Beeper sound signals Signal Description Enable the Service mode 1 sound signal Disable the Service mode 2 sound signals A battery in a radio tag is discharged 3 sound signals / 3 times Absence of a radio tag 5 sound signals / 5 times Blocking warning Fast sound signals Checking the number of recorded remote controls/radio tags/...

  • Page 60: Warranty Obligations

    Maintenances and repairs of the system with expired warranty period are carried out at the expense of the user on a separate contract between the user and the installer/service center. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...
  • Page 61 Transportation rules Products should be transported in the original packaging by any means of transport as long as they are protected from mechanical damage and precipitation. Packaged products should be stored on racks in piles of 6 or less boxes, in enclosed, dry, heated rooms (no less than 1m from heating) which exclude possible interaction with moisture, oil products and damaging environmental factors.

  • Page 62: Installation Certificate

    Car specifications: Car model____________________________________________ Type _____________________ Id number (VIN)_________________________________________________________________ Registration number_____________________________________________________________ Security system specification: Model Pandora Professional Serial number______________________________ Service center name, full address and installer’s stamp ______________________________________________________________________________ ______________________________________________________________________________ Signature_____________________/___________________________________/ Signator Work accepted__________________/___________________________________/ Signator Date «____»___________________20___year. TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

  • Page 63: Acceptance Certificate

    ACCEPTANCE CERTIFICATE Model Pandora Professional is in conformity with Electromagnetic Compatibility Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC. Serial number ______________________________ Date of production___________________ Responsible person’s signature (stamp) Packager______________________________________________________________________ Signature (personal stamp) WARRANTY CARD Model Pandora Professional Serial number _________________________________________________________________ Date of purchase «____»...
  • Page 64 TELEMETRY SECURITY-SERVICE SYSTEM PANDORA PROFESSIONAL...

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