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US Water Systems Matrixx MXX-100 Instructions Manual

Smart metered water softener

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Summary of Contents for US Water Systems Matrixx MXX-100

  • Page 2: Table Of Contents

    Table of Contents Unpacking and Inspection ..................3 Safety Guide ...................... 3 Before Starting Installation ..................4 Proper Installation ....................4 Tools, Pipe, Fittings, and Other Materials ............4 System Overview ...................... 5 System Dimensions ....................6 Specifications ......................7 How the Water Softener Works .................
  • Page 3: Unpacking And Inspection

    Be sure to check the entire unit for any shipping damage or lost parts. Also note damage to the shipping cartons. Contact US Water Systems at 1-800-608-8792 to report any shipping damage within 24 hours of delivery. Claims made after 24 hours may not be honored.
  • Page 4: Before Starting Installation

    Before Starting Installation Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used or the warranty will be void. • Do not Install or store where it will be maximum.
  • Page 5: System Overview

    System Overview support.uswatersystems.com www.uswatersystems.com...
  • Page 6: System Dimensions

    System Dimensions Model Tank Size MXX-100 9" x 48" 54.375" 50.875" 9" MXX-150 10" x 54" 60.375" 57" 10" MXX-200 12" x 52" 58.625" 55.25" 12" support.uswatersystems.com www.uswatersystems.com...
  • Page 7: Specifications

    Specifications Model Number MXX-100 MXX-150 MXX-200 Tank Size 9" x 48" 10" x 54" 12" x 52" Capacity (cu/ft) Maximum Capacity* 35,000 Grains 53,000 Grains 70,000 Grains High Efficiency Settings** 15,000 Grains 22,500 Grains 30,000 Grains Salt Setting 3 lbs 4.5 lbs 6 lbs Water Usage...
  • Page 8 * Capacity when new ; ** Treating Moderate Hardness only • Continuous operation at flow rates greater than the service flow rate may affect capaci- ty and efficiency performance. • The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change.
  • Page 9: How The Water Softener Works

    How the Water Softener Works Water hardness is derived from Calcium and Magnesium minerals that have been dis- solved into the water under the earth’s surface. These minerals are found in limestone deposits and are the source of hard water. The amount of hardness in a given water supply is dependent upon the quantity of Calcium and Magnesium present and the length of time water has been in contact with them.
  • Page 10 Backwash - The control valve directs the water flow in a reverse direction through the mineral tank, separating the resin beads and flushing any accumulated particles to a waste drain. Brine & Rinse - In the first part of this cycle, the control valve directs brine sol- ution downward through the mineral tank, driving-off collected hardness ions and replenishing the resin beads with sodium ions.
  • Page 11: Where To Install The Softener

    Where to Install the Softener • Place the softener as close as possible to • Put the softener in a place where water the pressure tank (well system) or water damage is least likely to occur if a leak meter (city water). develops.
  • Page 12: Softener Preparation

    Softener Preparation Softener Tank Preparation Water Pressure: A minimum of 20 pounds of water pressure is required for the regenera- tion valve to operate effectively. Electrical Facilities: An uninterrupted alternating current (AC) supply is required. Note: Other voltages are available. Please make sure your voltage supply is compatible with your unit before installation.
  • Page 13 Use the blue funnel provided to pour the media into the tank. Pour it evenly around the hole to ensure it is well distributed in the tank and pour slow enough to keep from plugging the hole. A helper may be needed to hold the funnel during the filling process.
  • Page 14 Install the upper basket on the bottom of the valve by lining up the tabs then turning the basket clockwise to lock it in place. Place the upper basket over the distributor tube and push the valve onto the tank. Thread the valve on the tank by turning it clockwise.
  • Page 15 Tighten the valve hand tight then snug it further by tapping it with the palm of the hand. DO NOT use tools to tighten the valve or damage could occur. support.uswatersystems.com www.uswatersystems.com...
  • Page 16: Installation Instructions

    Installation Instructions If your hot water tank is electric, turn off the power to it to avoid damage to the element in the tank. If you have a private well, turn the power off to the pump and then shut off the main water shut off valve.
  • Page 17 Insert the provided plumbing fittings into the bypass. 3/4" straights and 1" elbow male pipe thread fittings are supplied so ensure you pick the correct one for your plumbing. Tighten the retaining nuts hand tight, ensuring that the fittings are not cross threaded.
  • Page 18 Be sure to use Teflon tape or other pipe sealant on the plumbing fitting threads and install them on the bypass accordingly. Use an adjustable wrench to ensure they are tight. NOTE: All piping should be secured to prevent stress on the bypass valve and connectors.
  • Page 19 Connect the drain hose to the valve and secure it with a hose clamp. Run the drain hose to the nearest laundry tub, floor drain or approved air gap fitting. The drain can be ran overhead or down along the floor. Drain tubing should be a minimum of 1/2" ID.
  • Page 20 Two different brine line connections are available for the valve. There is no quali- tative difference between the two but installation does vary. Please confirm which version you have and proceed accordingly. If Valve has Quick Connect Brine Connection: Remove the blue locking clip from the brine line connection on the valve.
  • Page 21 Push the brine line in the control valve until it stops. Then push the nut down on the fitting and tighten it hand tight. Use an adjustable wrench to tighten the nut an additional 1/2 turn. CAUTION: Use two wrenches to tighten the brass nut. The brass fitting must be held while tightening the brass nut.
  • Page 22 10. Now connect the brine line to the brine tank safety float assembly. Remove the brine tank lid and the brine well cap. There is a red clip on the cap that will be used to hold the brine line in place. Remove it, and the tape holding it, and put it to the side. Then push the brine line through the brine tank and brine well.
  • Page 23 13. Open the brine tank lid and add 1-2 gallons of water to the brine tank. Add a minimum of 80 lbs of salt to the brine tank. NOTE: Salt should be filled, used completely and refilled. Salt should not be "topped off"...
  • Page 24: System Regeneration

    System Regeneration Normal Operation Home Display - The home display will alternate between the time of day and gallons left until the next regeneration. The meter will count down to zero (0000) and then regenerate at the scheduled time set. Starting a Regeneration Cycle To Start Delayed Extra Cycle •...
  • Page 25: Programming Using Onboard Buttons

    Programming Using Onboard Buttons To enter the Main Menu, press the Menu/Enter button. (Time of Day will flash) To set the Time of Day, press the Set/Change button. (First digit will flash) • To change digit value, press the Set/Change button. •...
  • Page 26: Programming Using Legacy View App

    Programming Using Legacy View App The Legacy View app allows the user to control every aspect of the water system from the convenience of a smart phone. The Legacy View app will allow the user to monitor usage history, change cycle times, start a regeneration and advance through a regenera- tion.
  • Page 27 Dashboard Parameters that can be changed are indicated with orange font. To change a parameter, tap on the orange font then use the keyboard that appears to change the value. Time of Day: Tap on the "Time of Day" box. A box will appear that allows you to set the unit to the time that matches the device being used to program the unit.
  • Page 28 Advanced Settings Parameters that can be changed are indicated with orange font. To change a parameter, tap on the orange font then use the keyboard that appears to change the value. Regeneration Day Override: Adjust this parameter to every 14 days. If the system will be down more than two weeks at times, set the unit to 10 days.
  • Page 29 Status and History The Status and History screen shows current conditions of the system as well as flow rate and usage history. There are two parameters that can be reset. Total Regenerations: This parameter shows how many times the system has regen- erated since it was put in service or since the last time the value was reset.
  • Page 30: System Start-Up

    System Start-Up With the bypass handles in the bypass position, initiate an immediate regeneration. This will advance the valve to the backwash position. Once the valve has stopped moving and is in the backwash position, slowly open the bypass handles about 1/8th turn. Water should slowly enter the tank. NOTE: If there is a loud knocking sound, simply turn the bypass handle back a bit as the system is filling too quickly.
  • Page 31: Water Softener Features

    Water Softener Features Battery Back-Up (Uses a standard 9-volt alkaline battery.) • During power failures, the battery will maintain the time of day as long as the battery has power. The display is turned off to conserve battery power during this time. To confirm that the battery is working, press either button and the display will turn on for five (5) seconds.
  • Page 32 Pull out the 9V battery connector, remove the battery cover, and attach the battery to the connector. Push the battery back in the holder on the valve and replace the cover and screws. support.uswatersystems.com www.uswatersystems.com...
  • Page 33: About The System

    About The System Safety Float The brine tank is equipped with a safety float which prevents your brine tank from overfill- ing as a result of a malfunction such as a power failure. New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts up to 120 minutes.
  • Page 34: Maintenance

    Resin Cleaning Included with your US Water Systems softener is 1 - 16oz bottle of ResKleen Resin Cleaner. This does not need to be added at the time of install but every month thereafter for city water and every 2 weeks thereafter for well water.
  • Page 35: Control Valve Exploded View

    Control Valve Exploded View support.uswatersystems.com www.uswatersystems.com...
  • Page 36: Control Valve Parts List

    Control Valve Parts List support.uswatersystems.com www.uswatersystems.com...
  • Page 37: Bypass Exploded View / Parts List

    Bypass Exploded View / Parts List support.uswatersystems.com www.uswatersystems.com...
  • Page 38: Power Head Exploded View / Parts List

    Power Head Exploded View / Parts List support.uswatersystems.com www.uswatersystems.com...
  • Page 39: Warranty

    Warranty US Water Systems, Inc. (“US Water Systems”) warrants that your new water softener is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble-free service. TO PLACE THIS EQUIPMENT UNDER WARRANTY, THE WARRANTY REGISTRATION MUST BE COMPLETED AND RETURNED BY THE ORIGINAL OWNER TO US WATER SYSTEMS, INC.
  • Page 40 No responsibility is assumed for delays or failure to meet this limited warranty caused by strike, government regulations or other circumstances beyond the control of US WATER SYSTEMS, INC. To obtain warranty service, call or write: US WATER SYSTEMS, INC. 9250 Bradford Road Plainfield, IN 46168 (800-608-8792). THIS...

This manual is also suitable for:

Matrixx mxx-150Matrixx mxx-200MatrixxMxx-100Mxx-150Mxx-200