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US Water Systems Matrixx DROP MXCS-100 Manual

Commercial smart water softener - 1"
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Matrixx DROP Commercial
Smart Water Softener - 1"
080-MXCS-100-XX

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Summary of Contents for US Water Systems Matrixx DROP MXCS-100

  • Page 1 Matrixx DROP Commercial Smart Water Softener - 1" 080-MXCS-100-XX...

  • Page 2: Table Of Contents

    Table of Contents Unpacking and Inspection ..................3 Safety Guide ...................... 3 Before Starting Installation ..................4 Proper Installation ....................4 Tools, Pipe, Fittings, and Other Materials ............4 System Overview ...................... 5 System Dimensions ....................6 Specifications ......................7 How the Water Softener Works .................

  • Page 3: Unpacking And Inspection

    Be sure to check the entire unit for any shipping damage or lost parts. Also note damage to the shipping cartons. Contact US Water Systems at 1-800-608-8792 to report any shipping damage within 24 hours of delivery. Claims made after 24 hours may not be honored.

  • Page 4: Before Starting Installation

    Before Starting Installation Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used or the warranty will be void. • Do not Install or store where it will be maximum.

  • Page 5: System Overview

    System Overview Need help? 1.800.390.5936 www.uswatersystems.com...

  • Page 6: System Dimensions

    System Dimensions Model Tank Size MXCS-100 13" x 54" 64.625" 57.625" 13" Need help? 1.800.390.5936 www.uswatersystems.com...

  • Page 7: Specifications

    Specifications Model Number MXCS-100 Tank Size 13" x 54" Capacity (cu/ft) Maximum Capacity* 75,000 Grains Optimal Settings 60,000 Grains Salt Setting 25 lbs Water Usage 115 Gallons Backwash 10 Minutes Brine/Rinse 60 Minutes Fast Rinse 10 Minutes Brine Refill 17 Minutes Maximum Settings 75,000 Grains Salt Setting...

  • Page 8: How The Water Softener Works

    How the Water Softener Works Water hardness is derived from Calcium and Magnesium minerals that have been dis- solved into the water under the earth’s surface. These minerals are found in limestone deposits and are the source of hard water. The amount of hardness in a given water supply is dependent upon the quantity of Calcium and Magnesium present and the length of time water has been in contact with them.
  • Page 9 Backwash - The control valve directs the water flow in a reverse direction through the mineral tank, separating the resin beads and flushing any accumulated particles to a waste drain. Brine & Rinse - In the first part of this cycle, the control valve directs brine sol- ution downward through the mineral tank, driving-off collected hardness ions and replenishing the resin beads with sodium ions.

  • Page 10: Where To Install The Softener

    Where to Install the Softener • Place the softener as close as possible to • Put the softener in a place where water the pressure tank (well system) or water damage is least likely to occur if a leak meter (city water). develops.

  • Page 11: Softener Preparation

    Softener Preparation Softener Tank Preparation Water Pressure: A minimum of 20 pounds of water pressure is required for the regenera- tion valves to operate effectively. Electrical Facilities: An uninterrupted alternating current (AC) supply is required. Note: Other voltages are available. Please make sure your voltage supply is compatible with your unit before installation.
  • Page 12 Repeat steps 1 - 3 for each additional tank, as needed. Use the blue funnel provided to pour the media into the tank. Pour it evenly around the hole to ensure it is well distributed in the tank and pour slow enough to keep from plugging the hole.
  • Page 13 Install the upper basket on the bottom of the valve by lining up the tabs then turning the basket clockwise to lock it in place. Place the upper basket over the distributor tube and push the valve onto the tank. Thread the valve on the tank by turning it clockwise.
  • Page 14 Tighten the valve hand tight then snug it further by tapping it with the palm of the hand. DO NOT use tools to tighten the valve or damage could occur. 10. Repeat this process for each valve in the system. Need help? 1.800.390.5936 www.uswatersystems.com...

  • Page 15: Installation Instructions

    Installation Instructions If your hot water tank is electric, turn off the power to it to avoid damage to the element in the tank. If you have a private well, turn the power off to the pump and then shut off the main water shut off valve.
  • Page 16 Insert the provided plumbing fittings into the bypass. Tighten the retaining nuts hand tight, ensuring that the fittings are not cross threaded. Need help? 1.800.390.5936 www.uswatersystems.com...
  • Page 17 Be sure to use Teflon tape or other pipe sealant on the plumbing fitting threads and install them on the bypass accordingly. Use an adjustable wrench to ensure they are tight. NOTE: All piping should be secured to prevent stress on the bypass valve and connectors.
  • Page 18 Connect the drain hose to the valve and secure it with a hose clamp. Run the drain hose to the nearest laundry tub, floor drain or approved air gap fitting. The drain can be ran overhead or down along the floor. Drain tubing should be a minimum of 1/2" ID.
  • Page 19 If Valve has Quick Connect Brine Connection: Remove the blue locking clip from the brine line connection on the valve. Put it to the side. REMOVE the brass insert from the brine line and push it into the brine line connection on the valve until it stops.
  • Page 20 Now connect the brine line to the brine tank safety float assembly. Remove the brine tank lid and the brine well cap. There is a red clip on the cap that will be used to hold the brine line in place. Remove it, and the tape holding it, and put it to the side. Then push the brine line through the brine tank and brine well.
  • Page 21 13. Open the brine tank lid and add 5 gallons of water to the brine tank. Add a minimum of 80 lbs of salt to the brine tank. NOTE: Salt should be filled, used completely and refilled. Salt should not be "topped off"...

  • Page 22: Valve Operation

    Valve Operation Valve Overview All DROP treatment valves use the same DROP valve control board. They are used to control the various DROP water treatment valves. All DROP treatment valves have one or more motors, have a water meter to monitor flow of treated water and have four lights used to communicate general status of the unit.
  • Page 23 Regeneration Time The Regeneration Time applies to valve devices that contain treatment media that re- quires regeneration and/or backwashing. This includes softeners and all various forms of backwashing filters. This setting controls the time of day when the system will begin to regenerate those devices.
  • Page 24 Valve Programming To begin programming the valves themselves, navigate to Devices and select the soften- er system to be programmed. On the main Status screen, confirm the selection is on the first valve and tap on the "Water Hardness" box. Input the water hardness of the water being treated.
  • Page 25 Progressive Flow: This determines when each valve will come online based on water flow. It is set in multiples IE. if set to 5 GPM, the first valve will be active but when required flow is in excess of that, the second valve will come online. If the system contains three valves, the third will come online when required flow is in excess of 10 GPM.
  • Page 26 The factory default is Revision B and this is the valve type in use by US Water Systems. To verify, the "More Information" button can be pressed and a visual will appear on screen to guide the user through identifying the valve.
  • Page 27 DROP Lights - Normal Operation The softener and / or filter will normally be in the service position. This is the normal position that treats the incoming water supply. The different treatment valve types have different colors when they are in their service position, so they can easily be identified by the color of their lights.

  • Page 28: System Regeneration

    System Regeneration Starting a Regeneration Cycle To Start Delayed Extra Cycle • Go to the Navigation menu in the DROP app and select the Devices tab. From there, select the system to be regenerated. • Select the checkbox with "Regenerate Tonight" above it. Regeneration cycle will initiate at the next designated regeneration time.
  • Page 29 To Fast Cycle thru regeneration, complete step 2 and do the following • Move up to the "Status Details" portion of the screen and select the "Current Position" drop down selection. Choose a step in the regeneration process to imme- diately move to that step.

  • Page 30: System Start-Up

    System Start-Up With the bypass in the bypass position, initiate an immediate regeneration on the 1st valve in the system. This will advance the valve to the backwash position. Once the valve has stopped moving and is in the backwash position, change the bypass state to allow water to flow through.

  • Page 31: About The System

    About The System Safety Float The brine tank is equipped with a safety float which prevents your brine tank from overfill- ing as a result of a malfunction such as a power failure. New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts up to 120 minutes.
  • Page 32 Manual Bypass In the case of emergency, such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation, the bypass is open with the handles in line with the inlet and outlet pipes.

  • Page 33: Maintenance

    Maintenance Adding Salt Use only Extra Course Grade or Crystal Solar Salt (99.8% Pure) water softener salt. Check the salt level monthly. It is important to maintain the salt level above the water level. Salt should be filled, used completely, and refilled. Salt should not be “topped off” each month.

  • Page 34: Sanitizing Procedure

    Sanitizing Procedure Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener.

  • Page 35: Warranty

    Lifetime Warranty on Resin, Media Tank ble-free service. TO PLACE THIS EQUIP- and Brine Tank - US Water Systems will MENT UNDER WARRANTY, THE WAR- replace the resin, mineral tank or brine tank...
  • Page 36 OWNER WITH WRITTEN APPROVAL OF lations. US WATER SYSTEMS AND PAYMENT OF US Water Systems does not authorize any STANDARD TRANSFER FEE. person to assume for us any other obliga- Need help? 1.800.390.5936 www.uswatersystems.com...

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