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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE: DO NOT discard this manual!
Vented Gas Log Set
Fireside Burner/Hearth Kits
Models:
STSP18-N
STSP18-P
STSP24-N
STSP24-P
STSP30-N
STSP30-P
SEETHRU-SP18-N
SEETHRU-SP18-P
SEETHRU-SP24-N
SEETHRU-SP24-P
Installation Manual
Installation and Appliance Setup
Single Pan
See-thru Pan
Hearth & Home Technologies • Installation Manual 4004-906 • Rev A . 08/2024
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch.
- DO NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts
installation must be performed by a licensed
plumber or gas fitter.
See appliance installation manual for
additional Commonwealth of Massachusetts
requirements.
1
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Summary of Contents for Hearth & Home STSP18-N
- Page 1 • What to do if you smell gas - DO NOT try to light any appliance. Models: - DO NOT touch any electrical switch. STSP18-N STSP18-P - DO NOT use any phone in your building. STSP24-N - Leave the building immediately.
- Page 2 Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...
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Page 3: Installation Standard Work Checklist
Customer: Date Installed: Lot/Address: Location of Fireplace: Installer: Models: Model (circle one): Dealer/Distributor Phone #: SEETHRU-SP18-N STSP18-N Serial #: SEETHRU-SP18-P STSP18-P SEETHRU-SP24-N STSP24-N SEETHRU-SP24-P STSP24-P STSP30-N STSP30-P WARNING! Risk of Fire or Explosion! Failure to install appliance according to these instructions could lead to a fire or explosion. - Page 4 Welcome A. Congratulations Congratulations on selecting a Hearth & Home Technologies The information contained in this owner’s manual, unless gas log set—an elegant and clean alternative to burning noted otherwise, applies to all models and gas control wood. The Hearth & Home Technologies gas log set you systems.
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Page 5: Limited Lifetime Warranty
B. Limited Lifetime Warranty Hearth & Home Technologies LLC LIMITED WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor. - Page 6 B. Limited Lifetime Warranty (Continued) WARRANTY CONDITIONS: • Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
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Page 7: Appliance Certification
Product Specific and Important Safety Information A. Appliance Certification C. Gas Pressures STSP18-N MODEL(S): SEETHRU-SP18-N STSP18-P Natural Propane (LP) SEETHRU-SP18-P STSP24-N SEETHRU-SP24-N Inlet Minimum 5.0” wc 11.0” wc STSP24-P STSP30-N SEETHRU-SP24-P Inlet Maximum 10.0” wc 13.0” wc STSP30-P Manifold Pressure 3.5”... -
Page 8: Requirements For The Commonwealth Of Massachusetts
H. Requirements for the Commonwealth of Exemptions Massachusetts The following equipment is exempt from 248 CMR 5.08(2) (a)1 through 4: For all side wall horizontally vented gas fueled equipment • The equipment listed in Chapter 10 entitled “Equipment installed in every dwelling, building or structure used in Not Required To Be Vented”... -
Page 9: Important Safety And Operating Information
Important Safety and Operating Information A. Appliance Safety Clear Space WARNING! DO NOT operate appliance before WARNING! DO NOT place combustible objects in reading and understanding operating instructions. front of the appliance. High temperatures may start a fire. Failure to operate appliance according to operating in- See Figure 3.1. -
Page 10: Getting Started
Getting Started A. Design and Installation Considerations C. Inspect Appliance and Components Installation MUST comply with local, regional, state and • Carefully remove the applaince and components from national codes and regulations. Consult insurance carrier, the packaging. local building inspector, fire officials or authorities having •... -
Page 11: Minimum Hearth Dimensions
E. Minimum Hearth Dimensions WARNING Do not install the applaince: • Where curtains, furniture, clothing, or other flammable objects are less than 36" from the front of the heater. • In high traffic areas. • In windy or drafty areas. Damper Stop Installation A damper stop is provided with this appliance. -
Page 12: Negative Pressure
G. Negative Pressure Damper Stop Installation (cont.) Negative pressure results from the imbalance of air avail- able for the fireplace to operate properly. Possible causes for this imbalance include: • Exhaust fans (kitchen, bath, etc.) Damper Stop • Range hoods •... - Page 13 Combustion tables for Masonry and Factory Built Table 4.1 Hearth & Home Technologies • Installation Manual 4004-906 • Rev A . 08/2024...
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Page 14: Gas Information
Gas Information Note: Have the gas supply line installed in accordance WARNING with local codes, if any. If not, follow ANSI Z223.1. Instal- lation should be done by a qualified installer approved Use new black iron or steel pipe. Internally tinned and/or licensed as required by the locality (In the Com- copper or copper tubing can be used per National monwealth of Massachusetts installation must be per-... - Page 15 Appliance Installation and Set-up WARNING B. Natural Gas Set-up Only Single Pan You must secure the gas log appliance to the fireplace floor. If not, the entire unit may move when you adjust the controls. Movement of unit may cause shifting of the gas logs which leads to sooting and improper burning.
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Page 16: Log Placement
Note: Gas burns at the point of the least resistance. In C. Propane (LP) Gas Set-up the case of an uneven flame pattern it may be necessary to adjust the media material in the pans, using an object WARNING such as a screwdriver, to achieve the desired effect. DO NOT: An explosion could occur if a connection is made •... -
Page 17: Before Lighting Appliance
E. Before Lighting Appliance Before operating this appliance for the first time, have a qualified service technician: • Verify all shipping material have been removed from inside and/or underneath the gas log set. • Review proper placement of logs. • Ensure there are no gas leaks. -
Page 18: For Your Safety Read Before Lighting
A. Lighting Instructions FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. A. This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these instructions exactly. -
Page 19: Maintenance And Service
Maintenance and Service Firebox Inspection Any safety screen removed for servicing must be replaced prior to operating the appliance. Frequency: Annually By: Qualified Service Technician When properly maintained, your appliance will give you many years of trouble-free service. Contact your dealer Tools needed: Protective gloves, sandpaper, steel wool, to answer questions regarding proper operation, trouble- cloths, mineral spirits, primer and touch-up paint. -
Page 20: Cleaning And Servicing
C. Cleaning and Servicing Annual inspection and cleaning by your dealer or quali- fied service technician is recommended to prevent mal- function and/or sooting. Caution! Before cleaning make sure the appliance is cool and the power to the unit is turned off. Note: During normal operation it is common that some sooting may occur on the logs as well as internal panels. -
Page 21: Troubleshooting
C. Troubleshooting With proper installation and maintenance, your new decorative gas appliance should provide years of trouble-free service. If you do experience a problem, refer to the troubleshooting guide below. This guide will assist you or a qualified service technician in the diagnosis of problems and the corrective action to be taken. Symptons Possible Cause Corrective Action... -
Page 22: Service Parts
STSP18-N / STSP18-P Service Parts Beginning Manufacturing Date:Feb 2025 Safety Pilot 18” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. - Page 23 STSP24-N / STSP24-P Service Parts Beginning Manufacturing Date:Feb 2025 Safety Pilot 24” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
- Page 24 STSP30-N / STSP30-P Service Parts Beginning Manufacturing Date:Feb 2025 Safety Pilot 30” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
- Page 25 Service Parts SEETHRU-SP18-N / SEETHRU-SP18-P Beginning Manufacturing Date: Feb 2025 See-Through Safety Pilot 18" Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
- Page 26 SEETHRU-SP24N/SEETHRU-SP24P Beginning Manufacturing Date:Feb 2025 Service Parts Ending Manufacturing Date: Active See-Through Safety Pilot 24” Hearth Kit IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
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Page 27: Contact Information
C. Contact Information Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.hearthnhome.com Please contact your dealer with any questions or concerns. For the location of your nearest dealer, please visit www.hearthnhome.com - NOTES - CAUTION DO NOT DISCARD THIS MANUAL Read, understand Leave this manual with •...
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