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Summary of Contents for Panduit Atlona AT-USB-EX350-KIT
- Page 1 USB 3.2 Gen 1 Data Extender Kit Atlona Manuals AT-USB-EX350-KIT Extenders...
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Page 2: Version Information
Version Information Version Release Date Notes Mar 2025 Initial release AT-USB-EX350-KIT... -
Page 3: Operating Notes
Sales, Marketing, and Customer Support Main Office International Headquarters Atlona Incorporated Atlona International AG 70 Daggett Drive Tödistrasse 18 San Jose, CA 95134 8002 Zürich United States Switzerland Office: +1.408.962.0515 Office: +41.43.508.4321 Sales and Customer Service Hours Monday - Friday: 6:00 a.m. - 4:30 p.m. (PST) Sales and Customer Service Hours Monday - Friday: 09:00 - 17:00 (UTC +1) https://atlona.com/... -
Page 4: Fcc Compliance
Safety and Certification 9. Do not defeat the safety purpose of a polarized CAUTION or grounding-type plug. A polarized plug has two RISK OF ELECTRIC SHOCK blades with one wider than the other. A grounding DO NOT OPEN type plug has two blades and a third grounding CAUTION: TO REDUCT THE RISK OF prong. -
Page 5: Table Of Contents
Table of Contents Introduction Features Package Contents Panel Description AT-USB-EX350-HS AT-USB-EX350-DV Installation Connection Instructions Connection Diagram IP Configuration Automatic Private IP Addressing (APIPA) Mode Device Operation LED Indicators RS-232 Control Logging in to the Web Server Login Registration Logging in after Registration System Settings Obtaining System Information Changing the Administrator Password... -
Page 6: Introduction
Introduction The Atlona AT-USB-EX350-KIT is a data-only USB 3.2 extender kit. It supports simultaneous extension of 5 Gbps USB 3.2 Gen 1 data and 480 Mbps USB 2.0 data up to 330 feet (100 meters) using a single, cost-effective Category 6A U/FTP cable. -
Page 7: Panel Description
Panel Description AT-USB-EX350-HS AT-USB-EX350-HS AT-USB-EX350-HS USB HOST (5G) MGMT USB HOST (5G) MGMT LINK LINK IP MODE HDBT-USB3 1.36A IP MODE HDBT-USB3 1.36A IP MODE This LED indicator will be green while the unit is Use a paperclip or another slim object to press and powered and operating normally. -
Page 8: At-Usb-Ex350-Dv
Panel Description AT-USB-EX350-DV AT-USB-EX350-DV RX TX AT-USB-EX350-DV RX TX USB DEVICES (5G) RS-232 USB DEVICES (5G) RS-232 LINK LINK 1.36A HDBT-USB3 DEBUG 1.36A HDBT-USB3 DEBUG HDBT-USB3 This LED indicator will be green while the unit is Connect a category cable (CAT6A U/FTP), up to 330 powered and operating normally. -
Page 9: Installation
Installation Connection Instructions 1. Connect a USB cable from the host device to the USB-C HOST port on the AT-USB-EX350-HS. This port supports USB 3.2 data up to 5 Gbps and USB 2.0 data up to 480 Mbps. Recommended cable types: •... -
Page 10: Connection Diagram
Installation Connection Diagram AT-CAP-SP100 B HO Laptop AT-USB-EX350-HS 21 -T E- SW -O M E - S SE T B DE TE R AT-USB-EX350-DV IN PU DI SP AT-OME-SW21-TX AT-CAP-FC110 AT-OME-EX-RX Confidence Monitor Interactive Display AT-USB-EX350-KIT... -
Page 11: Ip Configuration
Installation IP Configuration The AT-USB-EX350-KIT is shipped with DHCP enabled. Once connected to a network, the DHCP server (if available), will automatically assign an IP address to the unit. If the AT-USB-EX350-KIT is unable to detect a DHCP server within 15 seconds, then the unit will use a self-assigned IP address within the range of 169.254.xxx. xxx/16. -
Page 12: Device Operation
Device Operation LED Indicators The PWR indicator on both the AT-USB-EX350-HS and AT-USB-EX350-DV provide power state information on both the AT-USB-EX350-HS and AT-USB-EX350-DV. Description Solid green Unit is powered. Unit is not powered. • Verify that the 2-pin captive screw connector is firmly secured to the power receptacle. -
Page 13: Rs-232 Control
Device Operation RS-232 Control Connect an RS-232 cable from the RS-232 port on the AT-USB-EX350-DV to a device that will be controlled via a serial connection, such as a camera. This connection will be established over the network using a TCP Proxy to the AT-USB-EX350-HS. -
Page 14: Logging In To The Web Server
Device Operation Logging in to the Web Server Most of the AT-USB-EX350-KIT operation is handled through the built-in web server. In order to access the web server, the IP address of the unit must be known. Login Registration Before the built-in web server can be accessed the password must be changed. 1. -
Page 15: Logging In After Registration
Device Operation 6. Enter the desired password in the Password field. By default, the password will be masked. To toggle between password masking and unmasking, click the icon. NOTE: Passwords can be 5 to 32 characters in length and can only contain letters, numbers, dashes, underscores, and periods. -
Page 16: System Settings
Device Operation System Settings The AT-USB-EX350-KIT provides easy access to system configuration through the built-in web server and is the recommended method to adjust network settings. Obtaining System Information 1. Log in to the web server. 2. Click System in the side menu bar. 3. -
Page 17: Changing The Administrator Password
Device Operation Changing the Administrator Password 1. Log in to the web server. 2. Click System in the side menu bar. 3. Click System in the top menu bar. 4. Locate the Logins window group. 5. Enter the new password in the Admin field. By default, the password will be masked. To toggle between password masking and unmasking, click the icon. -
Page 18: Network Configuration
Device Operation Network Configuration Setting the IP Mode The AT-USB-EX350-KIT is set to DHCP by default and will receive an IP address from the network’s DHCP pool if a DHCP server is available. If no DHCP server is detected, the AT-USB-EX350-KIT will automatically assign itself an APIPA address in the range 169.254.xxx.xxx/16. - Page 19 Device Operation DHCP Mode The AT-USB-EX350-KIT is set to DHCP by default and will receive an IP address from the network’s DHCP pool if a DHCP server is available. If no DHCP server is detected, the AT-USB-EX350-KIT will automatically assign itself an APIPA address in the range 169.254.xxx.xxx/16.
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Page 20: Ieee 802.1X Authentication
Device Operation IEEE 802.1x Authentication 802.1x is a server-based port authentication which restricts unauthorized (rogue) clients from connecting to a Local Area Network. In its simplest form, 802.1x usually involves three parties: supplicant (client device), authenticator (Ethernet switch or WAP), and an authentication server. Before the device is permitted on the network, port communication is restricted to Extensible Authentication Protocol over LAN (EAPOL) traffic. - Page 21 Device Operation 1. Log in to the web server. 2. Click System in the side menu bar. 3. Click Network in the top menu bar. 4. Locate the IEEE 802.1x Authentication window group. 5. Click the Enabled toggle button. When IEEE 802.1X is enabled, the toggle will be orange. 6.
- Page 22 Device Operation • Private Key A component of the public key infrastructure (PKI) and associated with the digital certificate. This key is securely stored and used to prove identity and enable secure communication. Click the icon to select the private key. •...
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Page 23: Setting The Host Name
Device Operation Setting the Host Name By default, the AT-USB-EX350-KIT is assigned the following hostname: USB-EX350-[Last four digits of MAC address]. This value can be changed to easily identify the AT-USB-EX350-KIT within Velocity Device Manager or on a network. The hostname cannot exceed 15 characters in length. 1. -
Page 24: System Time
Device Operation System Time The AT-USB-EX350-KIT uses an internal clock to store the current date and time. Setting the Time Zone 1. Log in to the web server. 2. Click System in the side menu bar. 3. Click Time in the top menu bar. 4. -
Page 25: Assigning An Ntp Server
Device Operation Assigning an NTP Server If NTP is functioning correctly, then the date and time will be set automatically. The default server is pool.ntp.org. 1. Log in to the web server. 2. Click System in the side menu bar. 3. -
Page 26: Setting The System Time
Device Operation Setting the System Time If an NTP server is not available, the system time can be set manually. 1. Log in to the web server. 2. Click System in the side menu bar. 3. Click Time in the top menu bar. 4. - Page 27 Device Operation 7. Click the correct date from the calendar widget. The currently set date will be highlighted in orange. 8. Click on AM or PM and then select the correct hour from the clock widget, then click the correct minute from the next widget that is displayed.
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Page 28: Usb Management
Device Operation USB Management This section covers USB device power control and information on USB topology. USB Configuration The AT-USB-EX350-KIT provides three different device power modes for the USB VBUS +5V power supply, which is the standard power supply voltage provided through a USB connection to power devices or charge batteries. Three modes are provided for each USB DEVICES (5G) port: Follow USB Host, Always High, and Always Low. -
Page 29: Usb Info
Device Operation USB Info The AT-USB-EX350-KIT provides information about the USB port and the devices connected to them. This information is available via the web pages to provide visibility into the USB system. 1. Log in to the web server. 2. - Page 30 Device Operation Connected USB Resources This section provides an overview of available USB resources. USB 2.0: • Displays the available USB 2.0 resources. • Hover over the icon to view additional details: • Device Connections: Indicates the number of USB 2.0 devices that can be connected. The maximum supported devices are 7.
- Page 31 Device Operation USB Topology When a host device is connected to a USB HOST (5G) port, its USB topology is displayed in this section. • If multiple USB devices are connected, hover over the hub tree name. • When the cursor changes to a hand icon, click the hub name to view details about the connected USB devices. •...
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Page 32: Rs-232 Control
Device Operation RS-232 Control RS-232 Control Settings This section allows you to configure RS-232 parameters for controlling remote third-party devices through the RS-232 port. These settings also enable the port to function as a TCP proxy. 1. Make sure that the third-party device is connected to the RS-232 port on the AT-USB-EX350-DV. 2. -
Page 33: System Maintenance
Device Operation System Maintenance Updating the Firmware 1. Log in to the web server. 2. Click Maintenance in the side menu bar. 3. Click System in the top menu bar. 4. Click the UPDATE button. Refer to Updating the Firmware (page 50) for more information on updating the firmware. -
Page 34: Rebooting The System
Device Operation Rebooting the System The following procedure will reboot the AT-USB-EX350-KIT. All network and other settings are preserved. 1. Log in to the web server. 2. Click System in the side menu bar. 3. Click System in the top menu bar. 4. -
Page 35: Downloading Log Files
Device Operation Downloading Log Files This feature allows log files to be downloaded to the local PC. Log files are used for troubleshooting purposes and may be requested by Atlona Technical Support Engineers. 1. Log in to the web server. 2. -
Page 36: Configuration And Management Interfaces
Configuration and Management Interfaces Web Server The AT-USB-EX350-KIT includes a built-in web server. Atlona recommends that the web server be used to set up the AT-USB-EX350-KIT, as it provides intuitive management of all features. Refer to Logging in after Registration (page 15) for more information. -
Page 37: System > System
Configuration and Management Interfaces System > System Info Model Name Receiver Link The model number of this product. Indicates the link status between the host endpoint and the device endpoint. If it says Disconnected, then check Serial Number the cabling between the host endpoint and the device The serial number of the AT-USB-EX350-KIT. -
Page 38: System > Network
Configuration and Management Interfaces System > Network Network MAC Address The MAC address of the AT-USB-EX350-KIT. Type Click this drop-down list to select the IP mode of the AT-USB-EX350-KIT. Setting Description DHCP Uses an available DHCP server to assign an IP address. Static Allows the IP address, subnet mask, and gateway IP address to be entered manually. - Page 39 Configuration and Management Interfaces Control Protocol Telnet Protocol (Port 23) Click this toggle switch to enable or disable Telnet sessions. When enabled, the toggle switch will be orange. If disabled, then traffic on port 23 is forbidden. SSH Protocol (Port 22) Click this toggle switch to enable or disable SSH.
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Page 40: System > Time
Configuration and Management Interfaces System > Time Time Zone Click the icon to set the time zone. Refer to Setting the Time Zone (page 24) for more information. NTP Hostname Enter the NTP server name in this field. The default server is pool.ntp.org. System Time Click the icon to set the system time. -
Page 41: Usb Management > Usb Configuration
Configuration and Management Interfaces USB Management > USB Configuration USB Device Power Control Device Port [1...4] Vbus (5V) Click the drop-down list to select the desired Vbus mode. Setting Description Follow USB Host Allows the USB hub port to toggle on and off based on the presence of a USB host connected to the host endpoint. -
Page 42: Usb Management > Usb Info
Configuration and Management Interfaces USB Management > USB Info Info Refer to USB Info (page 29) for more information. USB Host Status If the host device is connected to the USB HOST (5G) port on the AT-USB-EX350-KIT Host Endpoint, this field will display Connected. - Page 43 Configuration and Management Interfaces Connected USB Resources USB 2.0 The Valens chipset used in the USB-EX350-KIT limits the number of USB 2.0 devices and endpoints that are supported by the link. This section provides information on connected USB 2.0 resources to help users understand the available resources based on already connected devices..
- Page 44 Configuration and Management Interfaces USB Topology When the AT-USB-EX350-KIT is connected to a host device, the USB topology will be displayed. When a device is connected directly to the AT-USB-EX350-KIT, information about that device will be shown. When a hub is connected to a device port, information about the hub will be provided, but the web UI will not be able to provide information about devices connected to that hub.
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Page 45: Control
Configuration and Management Interfaces Control RS-232 RS-232 Port The name of the endpoint that includes the RS-232 port. This field cannot be changed. Baud Rate Click this drop-down list to select the data transmission rate in bit-per-second (bps). Available options are 9600, 19200, 38400, 57600, or 115200. - Page 46 Configuration and Management Interfaces Command Enter the command in the Command field. The command can be in either ASCII or hexadecimal format. If the command is entered in hexadecimal format, click the HEX checkbox. SEND Click the SEND button to verify that the command works properly. AT-USB-EX350-KIT...
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Page 47: Maintenance > System
Configuration and Management Interfaces Maintenance > System Firmware Model The model of this product. Firmware Version The version of firmware that the AT-USB-EX350-KIT is running. Always make sure to check the AT-USB-EX350-KIT product page, on the Atlona web site, for the latest version of firmware. MAC Address The MAC address of the AT-USB-EX350-KIT. -
Page 48: Maintenance > Log
Configuration and Management Interfaces Maintenance > Log Log Files DOWNLOAD Click this button to download log files to the C:\Users\[Username]\Downloads folder on the PC. Log files are used for troubleshooting purposes and may be requested by Atlona Technical Support Engineers. AT-USB-EX350-KIT... -
Page 49: Appendix
Appendix Mounting Instructions The AT-USB-EX350-KIT includes mounting brackets, which can be used to attach the units to any flat surface. Use the included screws to attach the mounting brackets. 1. Locate the included screws in the packaging. 2. Align the mounting bracket with the enclosure, matching the holes on the side of the enclosure with those on the bracket, as shown below. -
Page 50: Updating The Firmware
Appendix Updating the Firmware Updating the firmware can be performed using the built-in web server or over USB. Updating using the Web Server Requirements: • AT-USB-EX350-KIT • Firmware file • Computer on the same network as the AT-USB-EX350-KIT 1. Download the firmware file from the Firmware tab on the AT-USB-EX350-KIT product page. - Page 51 Appendix 9. After the firmware is uploaded to the AT-USB-EX350-KIT, the following screen will be displayed. Note that other screens will be displayed during the firmware update process. IMPORTANT: The firmware update process may take several minutes. Do not disconnect power from the AT-USB-EX350-KIT during the update process.
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Page 52: Updating Over Usb
Appendix Updating over USB Requirements: • AT-USB-EX350-KIT • USB-C cable • Firmware file 1. Download the firmware file from the Firmware tab on the AT-USB-EX350-KIT product page. Then, extract the contents of the .zip file to a folder on your computer’s desktop. 2. -
Page 53: Specifications
Appendix Specifications USB Capabilities Protocol Support USB 2.0, USB 3.2 Gen 1 (5 Gbps) USB 2.0 Capabilities Maximum hubs: 9 Maximum hub tiers: 5 (including the one in the AT-USB-EX350-KIT) Maximum devices: 7 Maximum endpoints: 14 (IN), 15 (OUT) USB 3.2 Gen 1 Capabilities Maximum hub tiers: 5 (including the one in the AT-USB-EX350-KIT) Maximum end points: 126 USB Transfer Types... - Page 54 Appendix Connectors (Host Endpoint) USB HOST (5G) 1 x USB-C, locking MGMT 1 x USB-C 1 x RJ45 HDBT-USB3 1 x RJ45 48V - 1.36A 1 x 2-pin captive screw Connectors (Device Endpoint) USB DEVICES (5G) 3 x USB-A 1 x USB-C, locking DEBUG 1 x USB-C RS-232...
- Page 55 Appendix Footnotes (1) A USB device can have multiple In and Out endpoints. An In endpoint sends data to a USB Host, while an Out endpoint receives data from a USB Host. (2) Specified bandwidth is the total available bandwidth. Actual bandwidth available for payload data will be reduced by USB and transport overhead.
- Page 56 International atlona.com 408.962.0515 41.43.508.4321 • • 35384-R1...
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