Service And Support; Latin America - Oki OF5650 Safety And Warranty Manual

Service and Support

United States and Canada
Your Sales and Service Dealer
· Prices and minimum charges may vary.
· Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
Contacting Oki Data
Oki Data on the Internet
Oki Data Customer Information System
· Basic operating procedures
· Sales and service referrals
· Parts and consumable referrals
· Product information
· Locations of sales and service dealers
· Installation of your machine
· Usage/normal maintenance of your machine
· Error message interpretation/solutions
· Parts and supplies identification
· Consumer relations

Latin America

Oki Data is committed to offer the best customer support possible
to our customers. In the instance of having a difficult problem with
your OKI product, please contact any of the OKI- CAS (Centro
Autorizado de Servicio) shown on our Web site, www.okidata.com.
Sales and Service Center
If you need to service your OKI product, please contact the store
where you bought your fax machine or contact any of the OKI-
CAS listed on our Web site for information.
· Prices and charges may vary.
· A copy of the proof of purchase is required for the warranty
process.
Contacting OKI
Information regarding our products and authorized service centers
is available in our Web site:
http://www.okidata.com
Customer Support Professionals
Our CAS's are trained and certified to provide the best service and
support possible to our customers. Make sure that you are close to
your machine when you call one of our OKI authorized service
centers (OKI-CAS) so that you can describe your problem more
accurately.
Our customer support professionals are trained on all current OKI
products. They can answer your questions regarding:
· Location of nearest CAS (Service Center).
· Installation of your machine.
· Usage/normal maintenance of your machine.
· Error message interpretation/solutions
· Parts and supplies identification.
· Consumer relations.
Oki Data Service Centers
Authorized Service Providers
• Consult our web site at
• In the U.S. and Canada, call 1-800-654-3282
(1-800-OKI-DATA)
• In Latin America, contact the Latin America Service
Coordinator at Oki Data's Corporate Headquarters at
856-222-5276 (Spanish only)
United States
www.okidata.com