Crestron Digital Graphics Engine 1000 Product Manual

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Product Manual

DGE-1000

Digital Graphics Engine 1000

Crestron Electronics, Inc.

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Summary of Contents for Crestron Digital Graphics Engine 1000

Page 1 View this document in HTML crestron.com/docs/9462 Product Manual DGE-1000 Digital Graphics Engine 1000 Crestron Electronics, Inc.
Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
Page 3 Installation Mount onto a Rack Rail Mount onto a Flat Surface Connections Observe the LEDs Configuration Web Configuration Action Status Settings Resources Crestron Support and Training Programmer and Developer Resources Product Certificates Product Manual — Doc. 9462A Contents • iii...
Page 4 DGE-1000 Digital Graphics Engine 1000 The Crestron® DGE-1000 digital graphics engine transforms an HD touch screen display into an advanced Crestron controller. The DGE-1000 features Crestron HTML5 technology that may be used to create a custom graphical environment for controlling audio, video, lighting, shades, HVAC, security, and other amenities.
Page 5 Crestron HTML5 Technology Crestron HTML5 User Interface is a collection of design components used for creating a JavaScript™ programming library that is compatible with HTML5. This library allows web application developers to create UI projects that communicate to Crestron control systems instead of normal HTTP servers.
Page 6 Web Browsing Using its built-in Crestron General Web app or a web browser, the DGE-1000 provides access to online program guides and other web-based services. It can also be used to control DVRs and other devices.
Page 7 The DGE-1000 is compatible with the XiO Cloud® service, which is an IoT (Internet of Things) based platform for remotely provisioning, monitoring, and managing Crestron devices across an enterprise or an entire client base. Built on the Microsoft® Azure® software platform and utilizing Microsoft's industry-leading Azure IoT Hub technology, XiO Cloud enables installers and IT managers to deploy and manage thousands of devices simultaneously.
Page 8 Product specifications for the DGE-1000. Product Specifications Graphics Engine Crestron HTML5 technology, landscape or portrait orientation, local and remote annotation, multilanguage web browser , multilanguage onscreen keyboard, screensaver, scalable dual streaming video windowing, displays any combination of HDMI® and streaming sources...
Page 9 Streaming Decoder Video Formats H.264 and H.265 (MPEG-4 part 10 AVC, MJPEG) Audio Formats AAC stereo Bitrates Up to 20 Mbps Resolutions Up to 1080p30 Video Input Signal Types HDMI (DVI and dual-mode DisplayPort™ signal compatible Output Signal Types HDMI (DVI compatible Maximum Input HDMI Input: 1920x1080@60Hz (HD 1080p60);...
Page 10 (2) USB Type A connectors; USB 2.0 host port for USB conferencing peripheral; USB 3.0 host port for USB conferencing peripheral; (1) USB Type B connector; USB 3.0 device port for computer console LAN PoE+ (1) 8-pin RJ-45 connector; 100Base-TX/1000Base-T Ethernet port and PoE+ Class 4 24 V 1.25A (1) 2.1 x 5.5 mm DC power connector;...
Page 11 1. The DGE-1000 supports up to two simultaneous streaming inputs with a maximum combined total bitrate of 25 Mbps. 2. The HDMI® input signal cannot be downscaled more than 4 times. For instance, a 1920x1080 source signal can be displayed no smaller than 480x270 pixels.
Page 12 Installation In the Box Qty. Description DGE-1000, Digital Graphics Engine 1000 Additional Items Anchor, Wall, Plastic (2057414) Screw, Metal, Black (2057420) Connector, 2-Pin (2057409) Connector, 5-Pin (2057410) 9 • DGE-1000 Product Manual — Doc. 9462A...
Page 13 Installation The device can be mounted onto a rack rail or flat surface. Mount onto a Rack Rail The device can be mounted onto a front or rear rack rail. To mount the device: 1. Position either the left or right mounting flange so that the holes align with the holes in the rack rail.
Page 14 Mount onto a Flat Surface Using the included mounting screws and anchors, mount the device onto a flat surface such as a wall or the underside of a table. Use the mounting dimensions below to determine the mounting hole locations. 11 •...
Page 15 Connections Top Panel Connections: Bottom Panel Connections Product Manual — Doc. 9462A DGE-1000 • 12...
Page 16 Power is applied to the device. The device is booting. Setup White The setup button was pressed. Online Green The device is connected to a Crestron Control System. HDMI Input Green A video signal is detected at the HDMI input. HDMI Output...
Page 17 Configuration Prior to configuration, ensure the device is running the latest firmware. To update the firmware, refer to Update Firmware on page This section provides the following information: • Web Configuration Product Manual — Doc. 9462A DGE-1000 • 14...
Page 18 To access the web configuration interface: 1. Connect the device to the same network as the host computer. 2. Use the Device Discovery tool in the Crestron Toolbox™ software to discover the device and its IP address on the network.
Page 19 5. Create a user account following the steps below: a. Enter a username in the Username field. b. Enter a password in the Password field. Re-enter the same password in the Confirm Password field. c. Click Create User. The Device Administration page appears. 6.
Page 20 Web User Interface The web configuration interface displays the following : Status: Used to monitor device status Settings: Used to configure the settings Action: Used to access common device functions Action The Action drop-down menu is displayed at the top right side of the interface and provides quick access to common device functions, such as: Save Changes Revert...
Page 21 Action Menu Once any changes have been made to the device configuration, the Action button changes to a Save Changes button. Select Save Changes to save the changes done to the configuration settings. The Action menu provides the following selections: Save Changes Select Save Changes to save any changes made to the configuration settings.
Page 22 To update the device firmware PUF through the web user interface: 1. Visit the appropriate device product page or www.crestron.com/Support/Resource-Library download the latest firmware PUF. 2. Select Update Firmware. The Update Firmware dialog box is displayed. 3. Select Browse, and then navigate to the firmware PUF on the host computer.
Page 23 Manage EDIDs Select Manage EDIDs to manage Extended Display Identification Data (EDID) profiles that are installed in the device. The Manage EDIDs window opens. Default EDIDs Select Default EDIDs to view the EDIDs preinstalled in the device. Manage EDIDs - Default EDIDs Enter text in the Search...
Page 24 User EDIDs Select User EDIDs to manage EDIDs installed by users. Manage EDIDs - User EDIDs Enter text in the Search... field to find and display EDIDs that match the search term(s). EDIDs are listed in table format. If the EDIDs span multiple pages, use the navigation arrows on the bottom of the page to move forward or backward through the pages, or select a page number to navigate to that page.
Page 25 File Upload Dialog Box To upload an EDID file: 1. Select Browse. 2. Navigate to the EDID file on the host computer. 3. Select the EDID file, and then select Open. 4. Select Load to load the EDID file to the device. The upload progress is shown in the dialog box. 5.
Page 26 Manage Certificates Select Manage Certificates to add, remove, and manage certificates used in 802.1x and other protected networks. The following certificate tabs are displayed: Manage Certificates 23 • DGE-1000 Product Manual — Doc. 9462A...
Page 27 Root: The Root certificate is used to validate the network's authentication server. The device has a variety of Root certificates, self-signed by trusted CAs (Certificate Authorities), and preloaded into the device. Intermediate: The Intermediate certificates are non-self-signed certificates used to validate the authentication server.
Page 28 Search Type a search term into the Search… text field to search for and display CAs that match the search term. The following information is provided for each type of CA: Name: The CA name Expiry Date: The date and time that the CA is set to expire If the CAs span multiple pages, use the navigation arrows on the bottom of the page to move forward or backward through the pages, or select a page number to navigate to that page.
Page 29 Enter Standby Select Enter Standby to force the device to enter standby mode. Upload User Project Select Upload User Project to upload a custom user project to the device. A Project Upload dialog box opens. Project Upload Dialog Box NOTE: This selection is available only if the device is running in user project mode. To upload a custom user project: 1.
Page 30 Status Select Status to display collapsible accordions for viewing the status of the Device, Network, Control System, HDMI Input, HDMI Output and TLS. Select an accordion name to expand the section. If the section is expanded, select the accordion name again to collapse it.
Page 31 Device Select Device to view general device information. Status – Device The following Device information is displayed: Model: The device model name Serial Number: The device serial number Firmware Version: The firmware version loaded onto the device Select +More Details at the bottom of the tab to display an expanded section that shows additional information.
Page 32 Network Select Network to view the status of the network settings for the device. Status – Network The following Network information is displayed: Host Name: The device hostname Domain: The device domain name DNS Servers: The DNS (domain name server) addresses used to resolve the device domain to an IP address 29 •...
Page 33 IP ID: The IP ID used to connect the device to a control system Room ID: The control system room ID that the device is associated with (for connections to the Crestron Virtual Control server-based control system) IP Address/Hostname: The control system IP address or hostname...
Page 34 HDMI Input Select HDMI Input to view the status of a device connected to the HDMI input. Status – HDMI Input The following HDMI Input information is displayed: Sync Detected: Indicates whether a sync is present between the source connected to the HDMI input and the device.
Page 35 HDMI Output Select HDMI Output to view the status of a display device connected to the HDMI output. Status – HDMI Output Select the + (plus) icon next to Connected Display to view the following display settings: Sink Connected: Reports whether or not a display is connected Manufacturer: The manufacturer name of the display device Name: The name of the display device Select the + (plus) icon next to Output Signal to view the following output signal settings:...
Page 36 Select TLS to view the status of the TLS (Transport Layer Security). Status - TLS The following TLS information is displayed: TLS Compatibility: Displays TLS compatibility status. Disable trust list verification: If not disabled in the settings, false is displayed. Disable DNS host name verification: If not disabled in the settings, false is displayed. Disable extended key usage verification: If not disabled in the settings, false is displayed.
Page 37 Settings Select Settings to display collapsible accordions for viewing and configuring the System Setup, Auto Update, HDMI Input, HDMI Output, Access Control and TLS settings. Once any changes have been made to the device configuration, the Action button becomes a Save Changes button. Select Save Changes to save changes to the configuration settings.
Page 38 General Settings Select General Settings to configure general device settings. System Setup – General Settings Language: Select the Language from the drop-down list. Network Select Network to configure the device network settings. System Setup - Network 35 • DGE-1000 Product Manual — Doc. 9462A...
Page 39 Host Name: Enter the device host name (22 characters or less). Domain: Enter the fully qualified domain name on the network (optional). This field is prefilled when the DHCP toggle is turned on. NOTE: A host name and domain name can act as an alternative to the IP address for connecting client computers to the device.
Page 40 System Setup - Network Network Proxy Settings Proxy: Turn the toggle on to configure the device for use with a proxy server. HTTP Settings HTTP Proxy: Turn the toggle on to allow the device to use an HTTP proxy server. HTTP Proxy Address: Enter the IP address or the FQDN of the HTTP proxy server.
Page 41 HTTPS Settings HTTPS Proxy: Turn the toggle on to allow the device to use an HTTPS proxy server. HTTPS Proxy Address: Enter the IP address or the FQDN of the HTTPS proxy server. HTTPS Proxy Port: Select the port number of the HTTPS proxy server using the drop-down list.
Page 42 Date/Time Select Date/Time to configure the settings for the device internal clock. System Setup – Date/Time Synchronization: The device internal clock can be synchronized with a time server. Time Synchronization: Turn the toggle on to use time synchronization via SNTP (Simple Network Time Protocol).
Page 43 Configuration: The device internal clock can be configured manually. Time Zone: Select a Time Zone for the device using the drop-down list. Date Format: Select the format that the date will appear on the display device using the drop-down list (MDY, DMY, or YMD). Time Format: Select the format that the time will appear on the display device (12 hour or 24 hour).
Page 44 Control System Select Control System to connect and configure a control system with the device. The device can be controlled by a Crestron control system or by a virtual control system's SIMPL or SIMPL# program. System Setup – Control System Encrypt Connection: Turn the toggle on to use SSL encryption for communication with the control system.
Page 45 Cloud Settings Select Cloud Settings to configure the device's connection to the XiO Cloud® service. By default, the Cloud Configuration Service Connection toggle is turned on. System Setup - Cloud Settings Product Manual — Doc. 9462A DGE-1000 • 42...
Page 46 Button Toolbar Select Button Toolbar to display the following virtual toolbar button settings. System Setup - Button Toolbar Toolbar Enabled: Turn the toggle on to enable the button toolbar. Show On Wake: Turn the toggle on to show the virtual toolbar when the device wakes from standby timeout.
Page 47 Device Display Select Device Display to use the device display buttons. System Update - Device Display Product Manual — Doc. 9462A DGE-1000 • 44...
Page 48 45 • DGE-1000 Product Manual — Doc. 9462A...
Page 49 Video URL: Enter a Video URL to be used by the device screensaver. Logo Setting: Select one of the radio buttons (None, Crestron, and Custom) to select a logo type to use on the device screensaver. Logo URL: If Logo Setting is set to Custom, enter a custom Logo URL to be used by the device screensaver.
Page 50 802.1x Configuration Select 802.1x Configuration to display selections for configuring IEEE 802.1x network authentication for device security. System Setup - 802.1x Configuration 47 • DGE-1000 Product Manual — Doc. 9462A...
Page 51 Network Isolation: Turn the toggle on to use 802.1x authentication for the device. EEE 802.1x Authentication: Turn the toggle on to use 802.1x authentication for the device. Authentication Method: Select an 802.1x authentication method (EAP-TLS Certificate or EAP MSCHAP V2- password) from the drop-down list. Domain: If EAP MSCHAP V2- password is selected for Authentication Method, enter a domain name for authentication.
Page 52 Custom URL: Turn the toggle on to use a custom update server URL. If turned off, the server URL will default to the standard Crestron update server. Custom URL Path: If Custom URL is turned on, enter the custom URL path for the update server.
Page 53 HDMI Input Select HDMI Input from the navigation menu to display collapsible accordions for configuring the HDMI input settings. Select an accordion name to expand the section. If the section is expanded, select the accordion name again to collapse it. Settings - HDMI Input General Settings Expand the General Settings accordion to configure general settings for the HDMI input.
Page 54 EDID EDID is a data structure provided by a digital display to describe its capabilities for a video source (such as a graphics card or a set-top box). EDID allows a source device to identify the types of monitors that are connected to it.
Page 55 HDMI Output Select HDMI Output from the navigation menu to display collapsible accordions for configuring the HDMI output settings. Select an accordion name to expand the section. If the section is expanded, select the accordion name again to collapse it. Settings - HDMI Output Disable Output: Turn the toggle on to disable the HDMI output.
Page 56 Access Control Select Access Control to configure the Current User, Users, and Groups features. Settings - Access Control 53 • DGE-1000 Product Manual — Doc. 9462A...
Page 57 Current User Select the Current User tab to view and edit information for the current device user. Settings - Access Control - Current User The following settings are displayed for the current user: Name: The chosen username Access Level: The access level granted to the user (Administrator, Programmer, Operator, User, or Connect) Active Directory User: Reports whether the current user is True (authenticated) or False (not authenticated) through Active Directory®...
Page 58 Enter the existing password in the Current Password field. Then, enter a new password in the New Password field, and reenter the password in the Confirm Password field. Select Change Password to save the new password, or select Cancel to cancel the change. 55 •...
Page 59 Users Select Users to view and edit user information. Settings - Access Control - Users Enter text into the Search Users field to find and display users that match the search term(s). Users are listed in table format. The following information is displayed for each user: User Name: The chosen username Active Directory User: Reports whether the user is authenticated through Active Directory NOTE: A user must be added to an Active Directory group before the user is authenticated.
Page 60 User Name: Enter the User Name in the User Name field. Active Directory User: Turn the toggle on for the Active Directory User to authenticate the User Name. Password: Enter a password in the Password field. Confirm New Password: Re-enter the password in the Confirm New Password field. Groups: Select Groups from the drop-down list.
Page 61 Groups Settings - Access Control - Groups Select Groups to view and edit group settings. Digital Graphics Engine groups are used to group users by access level and Active Directory authentication settings. Enter text in to the Global Filter field to find and display groups that match the search term(s). Groups are listed in table format.
Page 62 Group Name: Enter the Group Name in the Group Name field. Active Directory Group: Turn the toggle on for the Active Directory Group to authenticate the Group Name. Access Level: Select Access Level from the drop-down list. Select OK to save, or select Cancel to cancel the change. Select TLS to configure the settings of the TLS (Transport Layer Security).
Page 63 Resources The following resources are provided for the DGE-1000. NOTE: You may need to provide your Crestron.com web account credentials when prompted to access some of the following resources. Crestron Support and Training Crestron True Blue Support Crestron Resource Library Crestron Online Help (OLH) Crestron Technical Institute (CTI) Portal...
Page 64 Crestron Electronics, Inc. Product Manual — Doc. 9462A 15 Volvo Drive, Rockleigh, NJ 07647 10/25/24 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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