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Rehau NEA SMART 2.0 End User Manual
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Rehau NEA SMART 2.0 End User Manual

Rehau NEA SMART 2.0 End User Manual

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NEA SMART 2.0
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End user manual

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Summary of Contents for Rehau NEA SMART 2.0

  • Page 1 NEA SMART 2.0 End user manual...
  • Page 2 This user manual for the “NEA SMART 2.0 control system” is valid from April 2024. This document is protected by copyright. The rights conferred therein are reserved, in particular those relating to the translation, reprinting, extraction of pictures, electronic transmissions, reproduction by photo-mechanical or similar means and storage on data processing equipment.
  • Page 3 Hereby, REHAU Industries SE & Co. KG declares that the radio equipment type NEA SMART 2.0 Base 230 V Information on the Internet and NEA SMART 2.0 Base 24 V is in compliance with EU directive 2014/53/EU and UK regulation UK: 2017 No. 1206.
  • Page 4 Introduction ▪ smart functions, which ensure a high level of Congratulations on the purchase of the REHAU NEA SMART 2.0 control system. We are pleased that comfort and ensure effective operation ▪ suitable for new installations and retrofitting you have chosen a control system from REHAU. We hope that you enjoy your product.
  • Page 5 (integrated web pages can only be used inside your What can the NEA SMART 2.0 system do? home) ▪ via the cloud using the NEA SMART 2.0 App The basic function of the system is to heat the rooms conveniently and economically according to your wishes.
  • Page 6 View status, error and warning information Automatically reduce energy consumption during absence Remote maintenance (only for installer) Receive information on system optimisation Tab. 02-1 NEA SMART 2.0 possible settings For RAUCLIMATE SILENT BREEZE fan coils Concering the room in which the room unit is installed...
  • Page 7 02.03 System components Base 24 V / 230 V Room unit The room unit serves as a room temperature and The base is a central control unit for underfloor heating humidity sensor as well as an operating unit for the and cooling systems and is normally located in the room temperature setpoints, operation modes heating circuit manifold box.
  • Page 8 ▪ Room unit / Room probe for monitoring floor The KNX gateway module enables data transmission temperature, room temperature and measuring core from the NEA SMART 2.0 control technology to a temperature in TABS applications KNX system. Values such as: setpoints, actual values,...
  • Page 9 Switching Relais 24 V / 230 V The switching relay is used to connect to triac outputs or relay outputs of the NEA SMART 2.0 24 V / 230 V control system and to control external devices, addi- tional actuators or to forward signals to other building...
  • Page 10 Flashing symbols or numbers can be modified. The room units (room controller with LED matrix display from SW version 1.7) allow the user: ▪ Switching the operating mode of the NEA SMART 2.0 system between heating, cooling or automatic switching between heating and cooling on enabled room units Fig.
  • Page 11 Display of temperature Manual User has changed the desired tempera- Shows the current room temperature or ture; valid until the next switching point. the desired room temperature. Normal mode (Present mode) Operating mode Normal is active Display of room humidity Standard desired temperature 22 °C Reduced mode (Absent mode) Shows the relative humidity in the room.
  • Page 12 Display of fan coil speed stages Fan coil is manually stopped (OFF) or Room unit locked permanently deactivted Buttons are locked Fan coil is manually started (ON) Fan coil is only active (fan running) when the conditions (setpoints, actual values, Error message settings) allow it When using RAUCLIMATE SILENT BREEZE fan coils:...
  • Page 13 03.02 Order of the displayed information Initial state Display of current room temperature Display of current humidity in the room Display of fan coil operation mode Display of fan coil speed stage Display of fan coil flap mode Display of Operation Mode Options: Heating, Cooling Display of Energy Levels Options: Normal, Reduced, Standby,...
  • Page 14 03.03 Setting the desired temperature To activate the display, press the Home button once. To see the target value, press +/- once 3 s / Initial state Display of current room temperature Display of the setpoint of the room temperature Display of the setpoint of the room temperature during operation Display of the final setpoint for the room...
  • Page 15 03.04 Operating procedure (Fan Coils, Operation Mode, Energy Level) Initial state Display of current room temperature and setpoint ▪ To display the setpoint (desired temperature), press + or – once. Each additional keystroke to + or – increases or decreases the setpoint Display of current humidity for room units with humidity measurement Depending on the configuration, different display options appear after pressing the...
  • Page 16 Room with modulating RAUCLIMATE SILENT BREEZE fan coils also in combination with one switched fan coil ▪ Switched fan coils and RAUCLIMATE SILENT BREEZE fan coils are permanently deactivated when the setting is OFF ▪ Switching is made by pressing + or – When the fan coil is switched off, there is no selection option for operating mode and fan coil flap.
  • Page 17 Display and switching of the Operation Mode ▪ Switching of operation mode is only available on room units which have been activated for this purpose in the installer area. ▪ Only if switching of operation mode is enabled, the +/– signs appear to allow switching. ▪...
  • Page 18 Displays on the Base, R- and U-Module 04.01 NEA SMART 2.0 Base 24 V / 230 V Fig. 04-1 NEA SMART 2.0 Base 24 V / 230 V – labelling LED display POWER / FUSE RZ9 ... RZ12 Green: Power supply OK LED status display of the room zones (RZ) 9 ...
  • Page 19 04.01.01 WIFI / LAN connection to internet (cloud mode) – LED status 4 variants of LED flashing are posssible, indicating the connection status between the base and the router or server. LED status Connection status Comment LED blink code Base is communicating Normal case with the server WIFI/LAN...
  • Page 20 04.03 NEA SMART 2.0 U-Module 24 V U-Module 24 V Fig. 04-3 NEA SMART 2.0 U-Module 24 V – labelling LED display RELAY 1 ... RELAY 4 POWER LED status display of the configurable relay outputs Green: Power supply OK...
  • Page 21 ▪ Operate fan coils The NEA SMART 2.0 Base may only be handled if the cover is in place on the NEA SMART 2.0 Base. If this is not the case, the installer has to be called. To use the web pages, a direct connection must be established between the device (smartphone, tablet, PC) and the NEA SMART 2.0 Base by activating an...
  • Page 22 ▪ Access Point (AP) mode is activated ▪ No device is connected with master base up to now The NEA SMART 2.0 Base is now ready for direct connection to a PC or a < 1 sec tablet / smartphone.
  • Page 23 NEA SMART 2.0 WiFi After selecting the REHAU network, the security key needs to be entered. The security key (default Wi-Fi WPA2 key) can be found on the label of the Password: base station. After a few seconds, the PC / tablet / smartphone connects to ******** the base station.
  • Page 24 Usage of the integrated web pages 06.01 Connection The procedure how to connect a smartphone, tablet or laptop with the NEA SMART 2.0 Base is described in chapter 05 of this manual. 06.02 User Area Depending on the type of system, the integrated web pages offer the following options: ▪...
  • Page 25 06.04 Rooms 06.04.02 Extended room page Fig. 06-4 Web page: Room selection Here, you can see the individual rooms with their current room temperatures. Clicking a room takes you to the individual room page. 06.04.01 Room page Fig. 06-5 Web page: Room page settings Here, the target (setpoint) temperature , the actual temper- ature, the operating mode, the energy level and in case of wireless room units the battery status are displayed.
  • Page 26 manner without starting the fan coil prematurely. Using the display lock, the operation of the room unit can be blocked. If a floor temperature sensor is installed, the limit values to be observed for heating and cooling mode can be specified. 06.05 Timer programs Fig.
  • Page 27 On the system page, you can make additional settings: ▪ Language ▪ Building type (residential or commercial) ▪ Classification of the building’s energy requirements ▪ Time and date ▪ Determination of permissible times for heating and cooling mode ▪ Changing the start-up criteria for heating mode Note: Depending on the present system, some standard values may not be effective.
  • Page 28 Web page: IT settings 06.08.01 Connection to a router via WIFI Here settings are made that allow the master base of the NEA SMART 2.0 system to connect to the router via WIFI. Router SSID: Insert WIFI network name (Network SSID) of the router.
  • Page 29 06.09 Fan coils B) Room with switched Fan Coil In the user area of the web page, settings can be made for switched fan coils and modulating RAUCLIMATE SILENT BREEZE fan coils for each room. 06.09.01 Basic Settings Depending on the room configuration different displays appear on the room page.
  • Page 30 C) Room with up to four modulating RAUCLIMATE SILENT BREEZE fan coils also in combination with one switched fan coil ▪ Changing fan coil operation mode Switched fan coils and RAUCLIMATE SILENT BREEZE fan coils are in the setting STANDBY ▪...
  • Page 31 06.09.02 Advanced Settings A) Advanced Settings for Switched Fan Coil Depending on the room configuration, different setting options appear. Selection Fan coil Tolerance: ECO, NORMAL, COMFORT. Fan coil starts when the room temperature at ECO 1.5 K / NORMAL 1 K / COMFORT 0.5 K deviates from the set point.
  • Page 32 – until the next switching point of a time program arrives. 06.10 The KNX connection of the NEA SMART 2.0 system is suitable for exchanging data (setpoints, actual values, operating modes and energy levels) between the NEA SMART 2.0 system and a higher-level KNX...
  • Page 33 The NEA SMART 2.0 Base may only be handled if the ▪ Switch between operation mode heating and cover is in place on the NEA SMART 2.0 Base. If this is cooling not the case, the installer has to be called.
  • Page 34 07.02.01 Establish a LAN connection to the internet Activating communication at master base Connect the NEA SMART 2.0 Base with the router / network via LAN cable. Master Base Router LAN cable Press both arrow buttons < > at the same time for > 3 seconds.
  • Page 35 → LAN mode is activated < > The NEA SMART 2.0 Base is now ready for LAN connection to a router. The WIFI / LAN LED will start to light up permanently after no more than < 1 sec 2 minutes.
  • Page 36 → WIFI mode is activated < > The NEA SMART 2.0 Base is now ready for WIFI connection to a router. The WIFI / LAN LED will start to light up permanently after no more than < 1 sec 2 minutes with the IT Settings configured on the corresponding web page (see chapter 05).
  • Page 37 < 3 sec During this timespan a running light is visible ▪ From software-version V 2.0. The base is connected to the Internet and the REHAU server when the WIFI / LAN LED will Base not connected WIFI/LAN start to light up permanently.
  • Page 38 07.03 Setting up the NEA SMART 2.0 App 2. You are required to enter your name, email address and specify a password. The password must be at After the Base is successfully connected to the least 10 characters long, contain at least one upper-...
  • Page 39 3. Upon successful completion of the registration, the 5. The overview screen (HOME screen) of the App base must be registered with the App. opens, and the individual rooms are displayed. There are two ways to do this: The App can now be used. ▪...
  • Page 40 07.04 Getting to know the App 07.04.02 Room page After successful pairing of App and NEA SMART 2.0 A tap on a room opens the room page with detailed installation, the App will show the Home screen with information about ▪...
  • Page 41 Auto Mode and Cooling / Cooling Manual is only avail- ▪ Activate Party Mode (party mode 2 hrs, 4 hrs, until able if your NEA SMART 2.0 system is configured for cooling. The heating and cooling modes can also be manual deactivation) ▪...
  • Page 42 ▪ Daily plan, Weekly plan, Vacations, Party ▪ Main navigation bar ▪ Main navigation bar NEA SMART 2.0 offers the option of creating five different weekly programs. These weekly programs can be combined from ten different daily programs. Each room can get assigned: ▪...
  • Page 43 ▪ Pop up / Push Notification Management (errors, warnings and messages setup) ▪ Legal (terms of use; data protection; open source components) ▪ Help (link to NEA SMART 2.0 Manager – informa- tion portal) ▪ Explore REHAU (link to REHAU homepage www.rehau.com) ▪...
  • Page 44 07.04.12 Smart function Geofencing The Geolocation function of the User’s Smartphone is used to detect if someone is at home or away from home. To use the function, the position of the installa- tion must be known. For this purpose, the installation for which the location is to be set must be selected under More →...
  • Page 45 In order to have the latest version of the App on your devices, we recommend activating the button for automatic updates (OTA). More > Settings > General The software for the NEA SMART 2.0 system is continuously being developed and improved. An update via an internet connection is required to take advantage of all new and improved functions.
  • Page 46 07.05 Using fan coils B) Room with switched fan coil In the user area of the App, basic settings for switched fan coils and modulating RAUCLIMATE SILENT BREEZE fan coils can be made for each room. 07.05.01 Basic Settings Depending on the room configuration, different displays appear on the room page: The „Fan Coil Icon“...
  • Page 47 C) Room with modulating RAUCLIMATE SILENT ▪ Display fan foil operating status (green = Fan coil in BREEZE fan coils also in combination with one operation) switched fan coil ▪ Activation of the fan foil flap (grey = Off / green = On) to switch between oscillating and directional airflow when using a RAUCLIMATE SILENT BREEZE fan coil with fan flap...
  • Page 48 07.05.02 Advanced Settings Depending on the room configuration, different setting options appear on the room page: A) Advanced settings for switched fan coils Selection fan coil tolerance: ECO, NORMAL, COMFORT Fan coil starts when the room temperature deviates from the set point at ECO 1.5 K / NORMAL 1 K / COMFORT 0.5 K.
  • Page 49 B) Advanced settings for modulating RAUCLIMATE SILENT BREEZE fan coils also in combination with one switched fan coil Tolerance: Selection fan coil tolerance: ECO, NORMAL, COMFORT. Fan coil starts when the room temperature deviates from the set point at ECO 1.5 K / NORMAL 1 K / COMFORT 0.5 K.
  • Page 50 07.05.03 App Pages using Example Configurations Room Master-4 Configuration: ▪ 1 x Switched fan coil Change / Display Fan Coil Operation Mode Selection Fan Coil Tolerance (ECO, NORMAL, COMFORT) Active Reduced for activating / deactivating switched fan coils in REDUCED operation, when there is only a switched fan coil assigned to the room...
  • Page 51 Room Master-7 Configuration: - 1 x Switched fan coil - 1 x RAUCLIMATE SILENT BREEZE fan coil Change / display of the fan coil operating mode (OFF, STANDBY, MIN, MED, MAX) Activation of the Fan Coil Flap (On / Off) to switch between oscillating and direc- tional airflow.
  • Page 52 Room Master-10 Configuration: ▪ 2 x RAUCLIMATE SILENT BREEZE Fan Coils Change / display of the fan coil operating mode (OFF, STANDBY, MIN, MED, MAX) Activation of the Fan Coil Flap (On / Off) to switch between oscillating and directional airflow.
  • Page 53 5 minutes) which symbols battery low Replace the batteries, if the service life of the batteries comes to an end. To do so, open the housing of the NEA SMART 2.0 Fig. 08-3 NEA SMART 2.0 Room unit / NEASMART 2.0 Room probe close the lid Room unit or NEA SMART 2.0 Room probe (see...
  • Page 54 Communication error between Base and ▪ The room unit is defective; please notify the installer. several R-Modules ▪ The power supply may be interrupted in the bus E 99 Reference to a message that is only displayed version. on the NEA SMART 2.0 App...
  • Page 55 An antenna symbol is displayed on the thermostat. ▪ The Room unit has lost its connection to the Base. Please let your installer clarify the problem. It may be necessary to use an additional antenna. A window is shown on the display ▪...
  • Page 56 Technical data NEA SMART 2.0 10.01 NEA SMART 2.0 Room unit The NEA SMART 2.0 Room unit’s functional features are indicated by a suffix, such as TRW or HRB. The following naming system is used: NEA SMART 2.0 Room unit XXX...
  • Page 57 10.02 NEA SMART 2.0 Room probe The NEA SMART 2.0 Room probe’s features are indicated by a suffix, such as TBW or HBW. The following naming system is used: NEA SMART 2.0 Room probe XXX Housing colour W: white Technology...
  • Page 58 24 V AC ±15 %/50 Hz Power consumption 3 W (without thermal actuators, without R-Module and U-Module) 8 triac outputs for REHAU actuators, switching capacity 1 A non-inductive, 24 VAC, Digital outputs maximum load per output: 4 REHAU 24 V actuators 4 relay outputs (potential-free contacts) 230 V, 5 A, Class II...
  • Page 59 230 V AC ±15 %/50 Hz Power consumption 3.5 W (without thermal actuators, without R-Module and U-Module) 8 triac outputs for REHAU actuators, switching capacity 0.5 A non-inductive, 230 VAC, Digital outputs maximum load per output: 4 REHAU 230 V actuators 4 relay outputs (potential-free contacts) 230 V, 5 A, Class II Fuse T2A 5 x 20 mm...
  • Page 60 Via ZOBUS (from NEA SMART 2.0 Base 24 V) Power supply for thermal actuators 24 V AC ±15 %/50 Hz 4 triac outputs for REHAU actuators, switching capacity 1 A non-inductive, 24 VAC, Digital outputs maximum load per output: 4 REHAU 24 V actuators 2 relay outputs (potential-free contacts) 230 V, 5 A, Class II...
  • Page 61 10.04.03 NEA SMART 2.0 U-Module 24 V Power supply SYSBUS (from NEA SMART 2.0 Base 230 V or NEA SMART 2.0 Base 24 V) 24 V AC ±15 %/50 Hz Additional power supply (required for analogue output 0 … 10 V output) Digital outputs 4 relay outputs (potential-free contacts) 230 V, 5 A, Class II...
  • Page 62 < 95 % r. m., non-condensing Storage/transport temperature –25 °C to +60 °C Usage environment Indoors only 10.05.02 NEA SMART 2.0 Outdoor sensor Power supply 1 x LR06 (AA) lithium battery 3.6 V Radio frequency 869 MHz Radio range 180 m outdoors, 30 m in buildings (typical) Precision of temperature measurement ±0.5 K in the temperature range 15 to 30 °C...
  • Page 63 Ambient humidity < 95 % r. m., non-condensing Storage/transport temperature –25 °C to +60 °C Usage environment Indoors only 10.05.04 NEA SMART 2.0 VL / RL sensor Sensor type NTC 10 K Precision ±5 % @25 °C Protection rating IP67 CE conformity as per...
  • Page 64 10.05.06 Thermal actuator UNI 24 V Operating voltage 24 V AC/DC, +20 % ... –10 %, 0 – 60 Hz Operating output 1 W Inrush peak current ≤ 300 mA @ 120 s Actuating range 5.0 mm Actuating force 100 N ±10 % Protection class/protection rating III / IP54 CE conformity as per EN 60730...
  • Page 65 10.05.08 NEA SMART 2.0 KNX Gateway KNX operating voltage KNX nominal voltage 30 V DC KNX bus current consumption approx. 4 mA Auxiliary voltage Modbus / SYSBUS 12 ... 24 V DC Current consumption Modbus / SYSBUS ca. 5 mA...
  • Page 66 10.05.09 NEA SMART 2.0 Power supply gateway Operating voltage 85 V to 264 V AC Frequency range 47 – 63 Hz Current consumption 0.25 A / 230 V AC Inrush current, max. 45 A / 230 V AC Efficiency 85 %...
  • Page 67 88 g Ambient temperature –40 °C … 85 °C Usage environment Indoors only 10.05.12 NEA SMART 2.0 Bus Cable (10 / 50 m bundle) Cable type J-Y(ST)Y 2 x 2 x 0.8 mm Conformity DIN EN 50441, VDE 0815 Loop resistance max.
  • Page 68 Helmut-Wagner-Str. 1 as nothing else has been agreed upon with REHAU in writing. This shall also apply for all warranty claims, with the warranty Rheniumhaus Our verbal and written advice with regard to usage is based...